DODGE RAM 3500 · model year

2003 DODGE RAM 3500

330 NHTSA complaints, 10 crash reports, and 9 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2003DODGERAM 3500 carries 330 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 1 fire, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 RAM 3500 is air bags with 77 filings, followed by structure (36) and steering (32). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 9 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 20 investigation files overlapping the 2003 RAM 3500, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

330
Complaints
10
Crashes
1
Fires
6
Injuries
0
Deaths

Total Complaints

330 filings

Crashes Reported

10 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
AIR BAGS77
STRUCTURE36
STEERING32
UNKNOWN OR OTHER17
SUSPENSION15
STRUCTURE:BODY14
POWER TRAIN11
POWER TRAIN:AUTOMATIC TRANSMISSION8
TIRES7
SUSPENSION:FRONT7
VEHICLE SPEED CONTROL6
TIRES:SIDEWALL6
ELECTRICAL SYSTEM6
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT5
FUEL SYSTEM, DIESEL5

Recalls (9)

15V31200027/05/2015

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) is recalling certain model year 2003 Dodge Ram 1500, 2500, and 3500 trucks manufactured August 29, 2002, to July 25, 2003 to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon

07E10400011/12/2007

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER

13V52800006/11/2013

STEERING:LINKAGES:TIE ROD ASSEMBLY

Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assemb

05V46200006/10/2005

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

11V35000006/07/2011

STEERING:LINKAGES:TIE ROD ASSEMBLY

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4,

03V21200005/06/2003

WHEELS:HUBCAP/COVER

CERTAIN HEAVY DUTY PICKUP TRUCKS, THE ALUMINUM WHEELS MAY HAVE EXCESSIVE POROSITY IN THE CENTER HUB AREA WHICH CAN CAUSE A WHEEL TO CRACK.

03V03300005/02/2003

VEHICLE SPEED CONTROL

CERTAIN PICKUP TRUCKS, EQUIPPED WITH CUMMINS DIESEL ENGINES AND MANUAL TRANSMISSIONS, MAY EXPERIENCE AN ELEVATED IDLE SPEED AFTER EXTENDED CRUISE CONTROL USE.

10E01300003/05/2010

STEERING:GEAR BOX:SHAFT PITMAN

FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CON

07E00900001/02/2007

SUSPENSION

CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMEN

Recent Complaints

20240725SUSPENSION

The contact owns a 2003 Dodge Ram 3500. The contact stated while driving at various speeds, there was a clunking sound coming from underneath the vehicle. The contact who is a certified mechanic, inspected the vehicle. Upon expecting the vehicle, the contact determined that both upper control arms had completely rusted and needed to be replaced. The upper and lower ball joints and suspension had been replaced by the contact. The manufacturer had not been informed of the failure. The failure mileage was 225,000. The VIN was unavailable.

Mileage: 225,000

20200626STRUCTURE:BODY

FRAME RUSTED THROUGH IN SEVERAL PLACES. SERVICE PROVIDER HAD PROBLEMS PLACING TRUCK ON LIFT DUE TO FRAME INTEGRITY TO REPLACE BRAKE LINES. UPON MY INSPECTION FRAME IS RUSTED THROUGH IN SEVERAL PLACES. CANNOT DETERMINE IF TRUCK IS SAFE TO DRIVE. *TR

Mileage: 116,000

20200211AIR BAGS

AIR BAN LIGHT IS ON

20181116STRUCTURE:BODY

DASH BOARD IS CRACKING AND CAVEING IN.

20181115POWER TRAIN

HAD TO REPLACE CARRING BEARING AND SLEEVE BUSHING ON DRIVE SHAFT HAD A LOT OF WABLE IN STEERING

20180914AIR BAGS

"TAKATA RECALL" MY VEHICLE HAS BEEN RECALLED TWICE OVER THIS ISSUE, EACH TIME THE REPAIR HAS BEEN COMPLETED. THE CURRENT PROBLEM WITH MY VEHICLE RELATES TO THE AIR BAG MODULE. MY AIR BAG WARNING LIGHT CAME ON ABOUT A MONTH AGO AT WHICH TIME I TOOK IT TO MY LOCAL DODGE DEALERSHIP THINKING THE AIRBAGS HAD GONE BAD AGAIN. I WAS ADVISED THE AIRBAGS WERE FINE BUT THE CONTROL MODULE HAD FAILED. THEN I WAS TOLD THAT CHRYSLER DODGE NO LONGER MAKES THE REPLACEMENT MODULE AND THEY WOULD HAVE TO SEEK ONE FROM A SALVAGE COMPANY THEY DO BUSINESS WITH. MY QUESTION IS SIMPLE, HOW CAN A MANUFACTURE DECIDE TO STOP MAKING A CRUCIAL COMPONENT TO THE AIR BAG SYSTEM. I WAS ADVISED THAT IN THE EVENT OF A CRASH THE AIR BAGS WOULD NOT INFLATE. IT HAS BEEN OVER A MONTH NOW AND THE DEALERSHIP STILL HASN'T LOCATED A MODULE BUT ARE CONTINUING TO SEARCH FOR ONE. I HAVE A LOW MILAGE 2003 RAM 3500 HEAVY DUTY TRUCK SITTING IN MY DRIVEWAY THAT IS TOTALLY WORTHLESS. WHAT CAN I DO?

Mileage: 142,630

20180829TIRES:TREAD/BELT

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500 EQUIPPED WITH GENERAL AMERI-TRAC TR TIRES, SIZE: 235/80/17 (NA). WHILE DRIVING 70 MPH, THE CONTACT FELT A VIBRATION COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE TIRE THREAD SEPARATED FROM THE TIRE AND DAMAGED THE VEHICLE. THE TIRE WAS SWAPPED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TIRE WAS REPLACED. THE TIRE WAS THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 120,000 AND THE TIRE FAILURE MILEAGE WAS 5,500.

Mileage: 120,000

20180208STEERING

WHEN DRIVING THE TRUCK AROUND 65 MPH & I HIT A BUMP I GET A SEVERE DEATH WOBBLE. THIS HAS HAPPENED SEVERAL MORE TIMES & IT'S VERY DANGEROUS

Mileage: 110,000

20180122STEERING

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE DRIVING 25 MPH, THE STEERING WHEEL WAS LOOSE AND BECAME INOPERABLE WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 210,000.

Mileage: 210,000

20171121CrashAIR BAGS

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE SUDDENLY CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED BRUISES AND CUTS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

Mileage: 42,000

20171027AIR BAGS

THE DASH IS COMPLETELY FRACTURED AND BROKEN INTO SHARDS OF SHARP HARD PLASTIC THAT SHOULD THE TAKATA AIRBAG EVER DEPLOY WILL BE PROPELLED LIKE SHRAPNEL THROUGH THE PASSENGER COMPARTMENT AT EXPLOSIVE SPEEDS. IT'S LIKE DRIVING A CAR WITH BROKEN CLASS COVERING THE DASHBOARD. THIS ISSUE, THE DASH FRACTURING AND SPLITTING INTO PIECES AS A RESULT OF SUN EXPOSURE AND AGE SEEMS TO BE A KNOWN PROBLEM ON ALMOST ALL OF THE ONLINE FORUMS I WENT TO TO DISCOVER IF THIS WAS UNIQUE TO ME. I CANNOT UNDERSTAND HOW SUCH AN OBVIOUS AND COMMON HAZARD EXPERIENCED BY SO MANY, IS ALLOWED TO PERSIST.

20171027UNKNOWN OR OTHER

THE DASH IS COMPLETELY FRACTURED AND BROKEN INTO SHARDS OF SHARP HARD PLASTIC THAT SHOULD THE TAKATA AIRBAG EVER DEPLOY WILL BE PROPELLED LIKE SHRAPNEL THROUGH THE PASSENGER COMPARTMENT AT EXPLOSIVE SPEEDS. IT'S LIKE DRIVING A CAR WITH BROKEN CLASS COVERING THE DASHBOARD. THIS ISSUE, THE DASH FRACTURING AND SPLITTING INTO PIECES AS A RESULT OF SUN EXPOSURE AND AGE SEEMS TO BE A KNOWN PROBLEM ON ALMOST ALL OF THE ONLINE FORUMS I WENT TO TO DISCOVER IF THIS WAS UNIQUE TO ME. I CANNOT UNDERSTAND HOW SUCH AN OBVIOUS AND COMMON HAZARD EXPERIENCED BY SO MANY, IS ALLOWED TO PERSIST.

20171023UNKNOWN OR OTHER

DASH CRACKED, BROKEN, PIECES COMPLETELY BROKEN AWAY, MISSING, SHARP EDGES, VENTS GRILLS GONE ITEMS CAN FALL INTO THE HEAT, DEFROSTER. ALL DODGE TRUCKS I'VE SEEN HAVE SEEN OF THIS YEAR, MOD AND SIMILAR DEFECTS.

Mileage: 70,000

20170925ELECTRICAL SYSTEM

THE TRUCK WILL NOT SHUT OFF. AFTER STOPPING AND TURNING OFF THE IGNITION AND REMOVING THE KEY, THE TRUCK REMAINS RUNNING. SOMETIMES, AFTER ABOUT FIVE MINUTES IDLING IT WILL SHUT OFF ON ITS OWN. OTHER TIMES WE HAVE HAD TO REMOVE A FUSE.

Mileage: 30,000

20170919UNKNOWN OR OTHER

WAS DRIVING DOWN THE ROAD AND WENT TO SHIFT GEARS AND THE SHIFTER LEVER ARM BROKE OFF AT THE BOTTOM.

Mileage: 289,000

20170818UNKNOWN OR OTHER

THE DASH IS CRACKING AND DETERIORATING PRODUCING SMALL SHARP OBJECTS IN THE CAB THAT COME LOSE AND ARE A HAZZARD TO ALL OCCUPANTS.

Mileage: 145,000

20170406AIR BAGS

TAKATA RECALL I HAVE RECEIVED 3 RECALL NOTICES,I HAVE CALLED THE DEALER AND THEY SAY THAT THERE ARE NO PARTS AVAILABLE FOR THIS REPAIR LAST CALL WAS ON 3/2017

20170405UNKNOWN OR OTHER

THE DASHBOARD OF MY DODGE RAM TRUCK IS CRACKED. WHEN I SAY CRACKED I DON'T MEAN A SMALL CRACK BUT CRACKS ALL OVER THE ENTIRE DASHBOARD. IT IS CRACKED SO BADLY THAT I FEAR PIECES OF THE HARD PLASTIC ARE GOING TO BREAK OFF DURING OUR TRAVELS AND CAUSE INJURY TO ME ,MY PASSENGERS OR MY GRANDCHILDREN. I AM ALSO CONCERNED THAT IF WE WERE IN AN ACCIDENT THAT THE CRACKS WOULD FLY OFF AND CAUSE SEVERE INJURY OR DEATH TO THE DRIVER, PASSENGERS OR MY GRANDCHILDREN. THIS IS A PROBLEM IN A LOT OF THE DODGE RAM TRUCKS. IT IS NOT A COSMETIC PROBLEM BUT A DANGER TO THE LIFE OF PEOPLE IN THE VEHICLE.

20170330VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WORKED ONLY AT THE SLOW SETTING. THE DEALER DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E023000 (EXTERIOR LIGHTING) AND 09E009000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 08/14/2017*JS

Mileage: 230,000

20170330EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WORKED ONLY AT THE SLOW SETTING. THE DEALER DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E023000 (EXTERIOR LIGHTING) AND 09E009000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 08/14/2017*JS

Mileage: 230,000

Compare 2003DODGERAM 3500 to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2003 DODGE RAM 3500 have?
The 2003 DODGE RAM 3500 has 330 NHTSA complaints, 10 crashes, 1 fires, 6 injuries, and 0 deaths reported.
Are there any recalls for the 2003 DODGE RAM 3500?
Yes, the 2003 DODGE RAM 3500 has 9 recall(s). The most common affected component is AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2003 DODGE RAM 3500?
The most-complained component for the 2003 DODGE RAM 3500 is AIR BAGS with 77 complaints. Other frequently reported areas include STRUCTURE and STEERING.
Is the 2003 DODGE RAM 3500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.