Total Complaints
134 filings
DODGE RAM 3500 · model year
134 NHTSA complaints, 13 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1998DODGERAM 3500 carries 134 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 13 crashes, 17 fires, 14 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1998 RAM 3500 is service brakes, hydraulic:antilock/traction control/electronic limited slip with 9 filings, followed by power train:manual transmission (9) and exterior lighting:headlights:switch (8). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 20 investigation files overlapping the 1998 RAM 3500, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
134 filings
Crashes Reported
13 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 9 |
| POWER TRAIN:MANUAL TRANSMISSION | 9 |
| EXTERIOR LIGHTING:HEADLIGHTS:SWITCH | 8 |
| AIR BAGS:FRONTAL | 7 |
| ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 6 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 5 |
| VEHICLE SPEED CONTROL | 5 |
| ELECTRICAL SYSTEM | 5 |
| UNKNOWN OR OTHER | 4 |
| EXTERIOR LIGHTING:HEADLIGHTS | 4 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 3 |
| STEERING: STEERING WHEEL/HANDLE BAR | 3 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| EXTERIOR LIGHTING | 3 |
| STEERING:HYDRAULIC POWER ASSIST SYSTEM | 2 |
AT LEAST THE THIRD TIME I HAVE REPLACE THE HEADLIGHT SWITCH, TWICE THE HARNESS BECAUSE IT MELTED TOGETHER. AND NOW TODAY HAVING TO REPLACE MARKER WIRE (GREEN WITH WHITE STRIPE) AND IT IS TO HOT TO TOUCH, THE WIRE HAS GONE STIFF AND HARD AND I AM AFRAID IT WILL CAUSE A FIRE THIS TIME.
Mileage: 360,000
DASHBOARD IS CRACKED AND DISINTEGRATING
DASHBOARD IS DISINTEGRATING AND HAS SHARP SHARDS THAT CUTS HANDS WHEN CLEANING IT.
Mileage: 121,613
DEFROSTER WON'T WORK DUE TO BROKEN DASH
BROKEN DASH. I BOUGHT TRK NEW IN 98. IN 2000 I FOUND A CRACK IN MY DASH. I WENT TO MY LOCAL DEALER AND THE SERV. MNGR. ADVISED IT WAS A COSMETIC ISSUE THEREFORE NOT COVERED BY WARRANTY. I DID NOT REPLACE DASH AS IT WAS QUOTED AS OVER 750 TO R/R. OVER YEARS IT HAS GOTTEN WORSE. FOR LAST COUPLE OF YEARS SMALL PIECES OF THE DASH WOULD BLOW OUT OF THE A/C VENTS STRIKING ME IN THE FACE WHILE DRIVING. VERY DANGEROUS ISSUE.
Mileage: 56,000
TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. WHILE DRIVING 5 MPH, THE VEHICLE PULLED TO THE RIGHT INDEPENDENTLY. WHILE MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL DETACHED. THE ANTI-BRAKE AND BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING FAILED DUE TO THE TIE RODS AND THE WHEEL HUB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TIE RODS WERE NOT REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E027000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.
Mileage: 173,000
TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. WHILE DRIVING 5 MPH, THE VEHICLE PULLED TO THE RIGHT INDEPENDENTLY. WHILE MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL DETACHED. THE ANTI-BRAKE AND BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING FAILED DUE TO THE TIE RODS AND THE WHEEL HUB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TIE RODS WERE NOT REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E027000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.
Mileage: 173,000
TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. WHILE DRIVING 5 MPH, THE VEHICLE PULLED TO THE RIGHT INDEPENDENTLY. WHILE MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL DETACHED. THE ANTI-BRAKE AND BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING FAILED DUE TO THE TIE RODS AND THE WHEEL HUB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TIE RODS WERE NOT REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E027000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.
Mileage: 173,000
TAKATA RECALL SITTING IN PARK AND THE TRANSMISSION BUCKED TRIED TO GO FORWARD EVEN AGAINST THE BRAKES
Mileage: 350,000
TAKATA RECALL SITTING IN PARK AND THE TRANSMISSION BUCKED TRIED TO GO FORWARD EVEN AGAINST THE BRAKES
Mileage: 350,000
TAKATA RECALL SITTING IN PARK AND THE TRANSMISSION BUCKED TRIED TO GO FORWARD EVEN AGAINST THE BRAKES
Mileage: 350,000
DRIVING ON A HIGHWAY TRAVELING AT 75 MPH, THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND IT WAS VERY DIFFICULT TO KEEP A GRIP ON THE STEERING WHEEL OR SWITCH TO THE BRAKE PEDAL. I WAS THRUST AROUND IN MY SEAT AND ITEMS FROM UNDER THE BACK SEAT WERE THROWN FORWARD INTO THE DASH OF THE VEHICLE AS WELL. VEHICLES AROUND ME ALSO NOTICED AND SLOWED DOWN AND STEERED CLEAR OF MY VEHICLE. I WAS ABLE TO SLOW TO A STOP AT THE CURB AND IT STOPPED. THAT WAS THE FIRST INCIDENT. I DID LOOK OVER THE FRONT END AND FELT THE TIE-RODS, ECT TO TEST AND EVERYTHING IS TIGHT AS IT SHOULD BE AND NOTHING VISIBLE TO CAUSE THIS PROBLEM. IT HAPPENED AGAIN A WEEK LATER TRAVELING AT 65 MPH. IT HAS OCCURRED OCCASIONALLY SINCE THOSE INCIDENTS IN JUNE AND THE SPEED SEEMS TO BE LESS EACH TIME. I HAVE AVOIDED DRIVING IT FOR FEAR I WILL WRECK AND KILL MYSELF OR SOMEONE ELSE. I HAVE RESEARCHED AND FOUND IT IS THE "DEATH WOBBLE" THAT CHRYSLER HAS BEEN INVESTIGATED FOR AND DID A RECALL ON. BUT, THE RECALL DOES NOT COVER AL
Mileage: 300,000
DRIVING ON A HIGHWAY TRAVELING AT 75 MPH, THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND IT WAS VERY DIFFICULT TO KEEP A GRIP ON THE STEERING WHEEL OR SWITCH TO THE BRAKE PEDAL. I WAS THRUST AROUND IN MY SEAT AND ITEMS FROM UNDER THE BACK SEAT WERE THROWN FORWARD INTO THE DASH OF THE VEHICLE AS WELL. VEHICLES AROUND ME ALSO NOTICED AND SLOWED DOWN AND STEERED CLEAR OF MY VEHICLE. I WAS ABLE TO SLOW TO A STOP AT THE CURB AND IT STOPPED. THAT WAS THE FIRST INCIDENT. I DID LOOK OVER THE FRONT END AND FELT THE TIE-RODS, ECT TO TEST AND EVERYTHING IS TIGHT AS IT SHOULD BE AND NOTHING VISIBLE TO CAUSE THIS PROBLEM. IT HAPPENED AGAIN A WEEK LATER TRAVELING AT 65 MPH. IT HAS OCCURRED OCCASIONALLY SINCE THOSE INCIDENTS IN JUNE AND THE SPEED SEEMS TO BE LESS EACH TIME. I HAVE AVOIDED DRIVING IT FOR FEAR I WILL WRECK AND KILL MYSELF OR SOMEONE ELSE. I HAVE RESEARCHED AND FOUND IT IS THE "DEATH WOBBLE" THAT CHRYSLER HAS BEEN INVESTIGATED FOR AND DID A RECALL ON. BUT, THE RECALL DOES NOT COVER AL
Mileage: 300,000
TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS AND RUNNING LIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING MELTED TO THE CONNECTOR AND THE INTERNAL SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS AND RUNNING LIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING MELTED TO THE CONNECTOR AND THE INTERNAL SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE DRIVER STOPPED AND MERGED THE VEHICLE ON THE SHOULDER OF THE ROAD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FUEL PUMP WOULD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE FUEL PUMP WAS REPLACED THREE DIFFERENT TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
THIS INCIDENT INVOLVED FAILURE OF THE HEADLIGHT SWITCH AS DESCRIBED IN SAFETY RECALL #819 FOR 1995-1997 MODEL VEHICLES, RESULTING IN SMOKE AND MELTING OF CONNECTOR AND WIRES. INACTION BY DODGE AND A COPY OF THE COMPLAINT FOLLOWS: THANK YOU FOR CONTACTING THE RAM CUSTOMER ASSISTANCE CENTER IN REGARDS TO YOUR 1998 RAM 3500. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED, BECAUSE THE VEHICLE IN QUESTION HAS EXCEEDED THE TIME OR MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY AT THE TIME THE EXPENSE WAS INCURRED. ALTHOUGH A MORE FAVORABLE REPLY COULD NOT BE PROVIDED, SHARING YOUR CONCERN WITH US IS APPRECIATED. THANKS AGAIN FOR YOUR EMAIL. [XXX] CUSTOMER SERVICE REPRESENTATIVE RAM CUSTOMER ASSISTANCE CENTER FOR ANY FUTURE COMMUNICATIONS RELATED TO THIS EMAIL, PLEASE REFER TO THE FOLLOWING INFORMATION: REFERENCE NUM
Mileage: 93,500
THIS INCIDENT INVOLVED FAILURE OF THE HEADLIGHT SWITCH AS DESCRIBED IN SAFETY RECALL #819 FOR 1995-1997 MODEL VEHICLES, RESULTING IN SMOKE AND MELTING OF CONNECTOR AND WIRES. INACTION BY DODGE AND A COPY OF THE COMPLAINT FOLLOWS: THANK YOU FOR CONTACTING THE RAM CUSTOMER ASSISTANCE CENTER IN REGARDS TO YOUR 1998 RAM 3500. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED, BECAUSE THE VEHICLE IN QUESTION HAS EXCEEDED THE TIME OR MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY AT THE TIME THE EXPENSE WAS INCURRED. ALTHOUGH A MORE FAVORABLE REPLY COULD NOT BE PROVIDED, SHARING YOUR CONCERN WITH US IS APPRECIATED. THANKS AGAIN FOR YOUR EMAIL. [XXX] CUSTOMER SERVICE REPRESENTATIVE RAM CUSTOMER ASSISTANCE CENTER FOR ANY FUTURE COMMUNICATIONS RELATED TO THIS EMAIL, PLEASE REFER TO THE FOLLOWING INFORMATION: REFERENCE NUM
Mileage: 93,500
TL*THE CONTACT OWNS A 1998 DODGE RAM 3500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, A CHIME SOUNDED INSIDE THE VEHICLE AND THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE FAILURE WAS RELATED TO THE CLOCKSPRING. THE PART WAS ORDERED AND THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS 92,000.
Mileage: 92,000
TL*THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT BEGAN TO NOTICE A BURNING PLASTIC SMELL FROM THE HEADLIGHT AREA WHEN THE HEADLIGHTS WERE TURNED ON FOR AN EXTENDED PERIOD OF TIME. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT NO REPAIRS WERE PERFORMED; THE FAILURE WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS APPROXIMATELY 220,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mileage: 50,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.