Total Complaints
422 filings
DODGE RAM 2500 · model year
422 NHTSA complaints, 26 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1999DODGERAM 2500 carries 422 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 26 crashes, 3 fires, 37 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1999 RAM 2500 is structure with 46 filings, followed by service brakes, hydraulic:antilock/traction control/electronic limited slip (30) and unknown or other (20). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 20 investigation files overlapping the 1999 RAM 2500, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
422 filings
Crashes Reported
26 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| STRUCTURE | 46 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 30 |
| UNKNOWN OR OTHER | 20 |
| STEERING | 16 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 16 |
| SERVICE BRAKES, HYDRAULIC | 15 |
| SEAT BELTS | 12 |
| STEERING:GEAR BOX (OTHER THAN RACK AND PINION) | 11 |
| AIR BAGS | 11 |
| SUSPENSION:FRONT | 10 |
| ELECTRICAL SYSTEM | 10 |
| FUEL SYSTEM, DIESEL | 10 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC | 9 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 9 |
| AIR BAGS:FRONTAL | 8 |
I know I am not the only one that thinks this is a bad problem, in fact I have not met a person that has owned this era of Dodge Ram that has their Dashboard and the whole parts inside can have been falling apart. Mine has fallen and hit my legs and or lap. Now I donât mean the whole dash at one time but I have glued, taped and put a dash pad over top to try to keep things from falling into the vents and blower motor or anything that is behind and under the top. This is a definite safety problem cause I never know when this will happen and happening more often. I bought this truck with 11 miles on it from Logansport Indiana, September of 1999. I had been looking for a 2 wheel drive with a Cummins 5.9 Diesel and found it there in Logansport we lived in Lafayette Indiana and hoped we would be able to travel and see this beautiful country. My Wifeâs family started having medical problems and after we did what we could for them, then my family needed help and none wanted nursing homes
I know I am not the only one that thinks this is a bad problem, in fact I have not met a person that has owned this era of Dodge Ram that has their Dashboard and the whole parts inside can have been falling apart. Mine has fallen and hit my legs and or lap. Now I donât mean the whole dash at one time but I have glued, taped and put a dash pad over top to try to keep things from falling into the vents and blower motor or anything that is behind and under the top. This is a definite safety problem cause I never know when this will happen and happening more often. I bought this truck with 11 miles on it from Logansport Indiana, September of 1999. I had been looking for a 2 wheel drive with a Cummins 5.9 Diesel and found it there in Logansport we lived in Lafayette Indiana and hoped we would be able to travel and see this beautiful country. My Wifeâs family started having medical problems and after we did what we could for them, then my family needed help and none wanted nursing homes
I know I am not the only one that thinks this is a bad problem, in fact I have not met a person that has owned this era of Dodge Ram that has their Dashboard and the whole parts inside can have been falling apart. Mine has fallen and hit my legs and or lap. Now I donât mean the whole dash at one time but I have glued, taped and put a dash pad over top to try to keep things from falling into the vents and blower motor or anything that is behind and under the top. This is a definite safety problem cause I never know when this will happen and happening more often. I bought this truck with 11 miles on it from Logansport Indiana, September of 1999. I had been looking for a 2 wheel drive with a Cummins 5.9 Diesel and found it there in Logansport we lived in Lafayette Indiana and hoped we would be able to travel and see this beautiful country. My Wifeâs family started having medical problems and after we did what we could for them, then my family needed help and none wanted nursing homes
While wiping down the dashboard, I sliced my finger open on a piece of the dashboard which was sticking up. This dashboard is a brittle as a potato chip and had cracked but I didn't notice it since the crack was very near the windshield and the section that broke apart was at the defroster vent situated away from my viewpoint.
THE DASHBOARD HAS DISINTEGRATED CAUSING EXPOSURE TOO WIRING, INTERMITTENT DIAGNOSED AND UNDIAGNOSED PROBLEMATIC WIRING ISSUES WITH INTERMITTENT 'NO BUS' CAUSING LOSS OF POWER ON FREEWAY. DEALER UNABLE OR UNWILLING TO FURTHER DIAGNOSE ISSUE UNLESS ENTIRE DASHBOARD PLASTIC IS REPLACED UNFORTUNATELY IT IS THE SAME PLASTIC THAT NUMEROUS PEOPLE ACCORDING TO DEALER AND ACCORDING TO SEVERAL INTERNET SEARCHES THAT THE DASHBOARD PLASTIC WAS NOT MANUFACTURED PROPERLY CAUSING PHYSICAL, EMOTIONAL AND FINANCIAL HARM TO TENS OF THOUSANDS OF DODGE /CHRYSLER OWNERS. WHEN MY TRUCK LOST ALL POWER I WAS DRIVING IN FAST LANE OF FWY. ALL POWER WAS GONE INCLUDING BRAKES AND STEERING. HAD TO USE MUSCLE POWER TO STEER AND LET VEHICLE SLOW ENOUGH TO USE FORCE TO BRAKE. MULTIPLE PEOPLE HAVE INFORMED THE NHTSA IN REGARDS TO THE DASHBOARD. THE NHTSA WOULD ONLY INVESTIGATE IF I HAD DIED.
Mileage: 114,705
WENT TO HAVE A FRONT END ALIGNMENT DONE BECAUSE THE TRUCK FELT OFF IN THE FRONT WHEN DRIVING.AND THE MECHANIC STATED HE COULDN'T DO IT AS THE FRAME IS ROTTED WHERE THE DRIVERS SIDE SWAY BAR BOLTS TO THE FRAME. IT IS RIGHT BEFORE THE STEERING GEAR BOX AND WAS TOLD IT'S A HUGE PROBLEM THAT THESE DODGE'S HAVE. TRUCK ONLY HAS 98000 MILES ON IT AND IT IS ALWAYS GARAGED. MAINTENANCE ALWAYS DONE AS STATED PER THE OWNERS MANUAL. IT'S NOT SAFE TO DRIVE.
Mileage: 98,000
DRIVING OVER A SPEED BUMP UNDER 5 MPH THE DASH BOARD CRUMBLED INTO SEVERAL PIECES. IF THIS WERE TO HAPPEN IN A COLLISION THAT SHRAPNEL WOULD BE DEADLY. MY TRUCK ONLY HAS 99800 MILES ON IT. IN EXCELLENT CONDITION THERE IS NO REASON FOR THIS TO HAPPEN. THERE ARE THOUSANDS OF COMPLAINTS ONLINE ABOUT THESE DASHBOARDS JUST FALLING APART. IT'S A SERIOUS SAFETY ISSUE AND DODGE NEEDS TO BE MADE TO RECALL THEM.
Mileage: 99,800
AFTER RELATIVELY SHORT LIFE, THE SEAT BELT CONTROL TIMER MODULE FAILS, LEAVING SEAT BELTS INOPERABLE - A SIGNIFICANT SAFETY HAZARD!! SEAT BELTS REMAIN IN A LOCKED POSITION, PREVENTING USE WHILE DRIVING. DODGE P/N 56043003AD. DODGE HAS RECEIVED REPORTS ABOUT THE PROBLEM ALONG WITH REQUESTS TO PURCHASE PART, FOR MANY YEARS BUT HAS CHOSEN TO STOP PRODUCTION OF THE PART. THAT WOULD NOT BE AS BIG AN ISSUE IF THEY HAD ENSURED AN ONGOING SUPPLY FROM THIRD PARTY VENDORS. AS IT STANDS, THEY HAVE CREATED A MAJOR SAFETY CRISIS FOR TENS OF THOUSANDS OF USERS OF THE LATE 90'S TO EARLY 2000'S TRUCKS.
FOR NO APPARENT REASON THE AIR BAG LIGHT CAME ON. IT SEEMS TO BE THE CLOCK SPRING MECHANISM. THE CURRENT RECALL FOR THIS PROBLEM DOES NOT INCLUDE MY VEHICLE, WHERE I BELIEVE IT SHOULD.
Mileage: 165,000
THIS IS MY SECOND COMPLAINT REGARDING DASH BOARD. THE DASH STARTED CRACKING WITH JUST 30,000 MILES ON TRUCK, WHEN I PUT IN COMPLIANT TO NHTSA. NOW 109,000 THE ELECTRICAL, AIR BAGS, COMPUTER HARNESS WIRING ARE EXPOSED WITH A INTERMITTENT STALLING AND A GUESSING GAME FROM AUTHORIZED DODGE DEALERS AS TO WHAT MIGHT BE THE ISSUES. "UNDETERMINED ELECTRICAL SHORTS FROM CRACKED DASH A POSSIBILITY" "ABS SERVICE LIGHT STAYS ON, ALSO "UNDETERMINED BY DEALER", "CAN'T TRACK CODE" "DON'T DRIVE AS AIRBAG MIGHT DEPLOY BECAUSE DASH HAS DASH DEBRIS FROM CRACKS" PLUS HEARING "REFUSE TO SERVICE UNLESS REPLACE THE DASHBOARD" ALL THESE QUOTES WHEN TRYING TO TAKE TO GET THE TRUCK FIXED. MAIN COMPUTER HARNESS INTERMITTENT "NO BUS" CAN'T FIND SHORTS! STALLS OUT ON FREEWAY. THE GLOVE BOX EVEN HANGS ON ONLY ONE SIDE. UNSAFE IF AIRBAGS DEPLOY. SPLINTERING OF REMAINS CHARDS OF FAULTY DASHBOARD PLASTIC, STALL ON FAST LANE OF 14 FREEWAY IN CA HAD TO COAST TO RIGHT SIDE WITH NO POWER STEERING LUCKY THE BRAKES WORKE
Mileage: 100,000
THIS IS MY SECOND COMPLAINT REGARDING DASH BOARD. THE DASH STARTED CRACKING WITH JUST 30,000 MILES ON TRUCK, WHEN I PUT IN COMPLIANT TO NHTSA. NOW 109,000 THE ELECTRICAL, AIR BAGS, COMPUTER HARNESS WIRING ARE EXPOSED WITH A INTERMITTENT STALLING AND A GUESSING GAME FROM AUTHORIZED DODGE DEALERS AS TO WHAT MIGHT BE THE ISSUES. "UNDETERMINED ELECTRICAL SHORTS FROM CRACKED DASH A POSSIBILITY" "ABS SERVICE LIGHT STAYS ON, ALSO "UNDETERMINED BY DEALER", "CAN'T TRACK CODE" "DON'T DRIVE AS AIRBAG MIGHT DEPLOY BECAUSE DASH HAS DASH DEBRIS FROM CRACKS" PLUS HEARING "REFUSE TO SERVICE UNLESS REPLACE THE DASHBOARD" ALL THESE QUOTES WHEN TRYING TO TAKE TO GET THE TRUCK FIXED. MAIN COMPUTER HARNESS INTERMITTENT "NO BUS" CAN'T FIND SHORTS! STALLS OUT ON FREEWAY. THE GLOVE BOX EVEN HANGS ON ONLY ONE SIDE. UNSAFE IF AIRBAGS DEPLOY. SPLINTERING OF REMAINS CHARDS OF FAULTY DASHBOARD PLASTIC, STALL ON FAST LANE OF 14 FREEWAY IN CA HAD TO COAST TO RIGHT SIDE WITH NO POWER STEERING LUCKY THE BRAKES WORKE
Mileage: 100,000
THIS IS MY SECOND COMPLAINT REGARDING DASH BOARD. THE DASH STARTED CRACKING WITH JUST 30,000 MILES ON TRUCK, WHEN I PUT IN COMPLIANT TO NHTSA. NOW 109,000 THE ELECTRICAL, AIR BAGS, COMPUTER HARNESS WIRING ARE EXPOSED WITH A INTERMITTENT STALLING AND A GUESSING GAME FROM AUTHORIZED DODGE DEALERS AS TO WHAT MIGHT BE THE ISSUES. "UNDETERMINED ELECTRICAL SHORTS FROM CRACKED DASH A POSSIBILITY" "ABS SERVICE LIGHT STAYS ON, ALSO "UNDETERMINED BY DEALER", "CAN'T TRACK CODE" "DON'T DRIVE AS AIRBAG MIGHT DEPLOY BECAUSE DASH HAS DASH DEBRIS FROM CRACKS" PLUS HEARING "REFUSE TO SERVICE UNLESS REPLACE THE DASHBOARD" ALL THESE QUOTES WHEN TRYING TO TAKE TO GET THE TRUCK FIXED. MAIN COMPUTER HARNESS INTERMITTENT "NO BUS" CAN'T FIND SHORTS! STALLS OUT ON FREEWAY. THE GLOVE BOX EVEN HANGS ON ONLY ONE SIDE. UNSAFE IF AIRBAGS DEPLOY. SPLINTERING OF REMAINS CHARDS OF FAULTY DASHBOARD PLASTIC, STALL ON FAST LANE OF 14 FREEWAY IN CA HAD TO COAST TO RIGHT SIDE WITH NO POWER STEERING LUCKY THE BRAKES WORKE
Mileage: 100,000
THE DASH IS BREAKING INTO SHARP PIECES THAT MAY HIT OCCUPANTS AND CAUSE INJURY IN AN ACCIDENT.
Mileage: 95,000
THE DASHBOARD OF MY 99 DODGE RAM IS COMPLETLY SHATTERED. IT IS SO BRITTLE THAT IT CRUMBLES WHEN TOUCHED. I HAVE HAD PIECES BREAK OFF JUST BY TURNING ON MY DEFROSTER. PIECES HAVE FALLEN OFF WHILE GOING OVER A SPEED BUMP.
Mileage: 245,000
SEAT BELTS FAIL TO LOCK AT BRAKING AND ALSO FAIL TO RETRACT
Mileage: 235,000
SEAT BELTS ARE LOCKED IN A RETRACTED POSITION. THIS WAS FIRST NOTICED UPON ENTERING THE VEHICLE AFTER IT HAD BEEN PARKED. THE SEAT BELT CONTROL TIMER MODULE (SCTM) IS LIKELY THE CAUSE OF THIS MALFUNCTION. THIS PART IS NO LONGER BEING MANUFACTURED, SO THE SEAT BELTS REMAIN UNUSABLE.
Mileage: 130,000
DASH FALLING APART IN CLUDING AIR BAG AIR BAG S/W VENTS FALLING OUT THE BEZEL FALLING THE GLOVE CONPARTMENT FALLING WIRES CUT HAD TO BE REPAIRED RADIO FELL OUT OF DASH GOT A DASH BOARD COVER AND HAVE TO TAPE THE CONPONITS TOGEATHER NEED TO REPLACE HEATER CORE NO SHOP WILL DO IT BECAUSE OF THE DASH I HAVE CUT MY HANDS AND ARMS DO TO DIGGING PIECES OF DASH OUT THIS IS A SAFETY ISSUE NHTSA NEED TO DO SOMETHING ABOUT THIS I CAN'T AFFORD TO BUY ANOTHER TRUCKI GUESS WHEN THE DASH FALLS IN THE FLOOR AND CAUSE IT TO WRECK.
DASH FALLING APART IN CLUDING AIR BAG AIR BAG S/W VENTS FALLING OUT THE BEZEL FALLING THE GLOVE CONPARTMENT FALLING WIRES CUT HAD TO BE REPAIRED RADIO FELL OUT OF DASH GOT A DASH BOARD COVER AND HAVE TO TAPE THE CONPONITS TOGEATHER NEED TO REPLACE HEATER CORE NO SHOP WILL DO IT BECAUSE OF THE DASH I HAVE CUT MY HANDS AND ARMS DO TO DIGGING PIECES OF DASH OUT THIS IS A SAFETY ISSUE NHTSA NEED TO DO SOMETHING ABOUT THIS I CAN'T AFFORD TO BUY ANOTHER TRUCKI GUESS WHEN THE DASH FALLS IN THE FLOOR AND CAUSE IT TO WRECK.
DASH FALLING APART IN CLUDING AIR BAG AIR BAG S/W VENTS FALLING OUT THE BEZEL FALLING THE GLOVE CONPARTMENT FALLING WIRES CUT HAD TO BE REPAIRED RADIO FELL OUT OF DASH GOT A DASH BOARD COVER AND HAVE TO TAPE THE CONPONITS TOGEATHER NEED TO REPLACE HEATER CORE NO SHOP WILL DO IT BECAUSE OF THE DASH I HAVE CUT MY HANDS AND ARMS DO TO DIGGING PIECES OF DASH OUT THIS IS A SAFETY ISSUE NHTSA NEED TO DO SOMETHING ABOUT THIS I CAN'T AFFORD TO BUY ANOTHER TRUCKI GUESS WHEN THE DASH FALLS IN THE FLOOR AND CAUSE IT TO WRECK.
DASH FALLING APART IN CLUDING AIR BAG AIR BAG S/W VENTS FALLING OUT THE BEZEL FALLING THE GLOVE CONPARTMENT FALLING WIRES CUT HAD TO BE REPAIRED RADIO FELL OUT OF DASH GOT A DASH BOARD COVER AND HAVE TO TAPE THE CONPONITS TOGEATHER NEED TO REPLACE HEATER CORE NO SHOP WILL DO IT BECAUSE OF THE DASH I HAVE CUT MY HANDS AND ARMS DO TO DIGGING PIECES OF DASH OUT THIS IS A SAFETY ISSUE NHTSA NEED TO DO SOMETHING ABOUT THIS I CAN'T AFFORD TO BUY ANOTHER TRUCKI GUESS WHEN THE DASH FALLS IN THE FLOOR AND CAUSE IT TO WRECK.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.