Total Complaints
152 filings
DODGE RAM · model year
152 NHTSA complaints, 21 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002DODGERAM carries 152 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 21 crashes, 4 fires, 23 injuries, and 2 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 RAM is air bags:frontal with 11 filings, followed by structure (9) and suspension (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 20 investigation files overlapping the 2002 RAM, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
152 filings
Crashes Reported
21 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS:FRONTAL | 11 |
| STRUCTURE | 9 |
| SUSPENSION | 7 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 7 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR | 6 |
| ENGINE AND ENGINE COOLING | 6 |
| UNKNOWN OR OTHER | 5 |
| AIR BAGS | 4 |
| SERVICE BRAKES, HYDRAULIC | 4 |
| EQUIPMENT | 4 |
| SUSPENSION:REAR | 3 |
| SUSPENSION:FRONT | 3 |
| STEERING | 3 |
| ENGINE AND ENGINE COOLING:ENGINE | 3 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 3 |
EQUIPMENT:ELECTRICAL
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
EXTERIOR LIGHTING
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.
POWER TRAIN:AXLE ASSEMBLY
ON CERTAIN 4X4 PICKUP TRUCKS, THE REAR AXLE FLANGE WELD TO THE AXLE TUBE COULD FATIGUE AND ALLOW THE BRAKE CALIPER ASSEMBLY TO ROTATE.
VISIBILITY:WINDSHIELD WIPER/WASHER
CHRYSLER IS RECALLING 1,364 WINDSHIELD WIPER MODULES, P/N 55077098AJ, SOLD DURING THE 2008 AND 2009 CALENDAR YEAR FOR USE AS AFTERMARKET REPLACEMENT EQUIPMENT ON MY 2002-2009 DODGE RAM PICKUP TRUCKS. THESE WIPER MODULE ASSEMBLIES MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD RESULT IN PARTIAL OR
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ON CERTAIN VAN AND WAGON VEHICLES EQUIPPED WITH 4-WHEEL ANTILOCK BRAKE SYSTEMS (ABS), AFTERMARKET BATTERIES MAY LEAK ELECTROLYTE ONTO THE ABS CONTROL MODULE CONNECTOR, WHICH CAN COMPROMISE SEALING INTEGRITY OF THE CONNECTOR.
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
The contact owns a 2002 Dodge Ram 1500. The contact stated that while her husband was driving at various speeds, the ABS warning light illuminated and the vehicle seized. The contact managed to coast the vehicle to the shoulder of the road and place the vehicle in park. The contact exit the vehicle to inspect the engine and without warning when the front hood was open 4-foot flames shoot out from the hood. The contact sustained burns to the right hand. No medical attention was sought. The contact ran to the rear of the vehicle open the trunk and poured water that he had in a bucket on the flames. No police report was made. The fire department was not contacted. The vehicle was not repaired or diagnosed. No dealer was contacted nor the manufacturer was notified of the failure. Damages were to the wire harness, ABS module, and connecting rod. The failure mileage was approximate 220,000.
Mileage: 220,000
THE DASHBOARD STARTED CRACKING AROUND 60,000 MILES. IT HAS CONTINUED TO CRACK AND ALL OF THE PLASTIC VENT COVERS HAVE FALLEN APART INTO THE VENTS. I HAVE NOW FOUND OUT THAT THE INSULATION IN THE DASH IS DRY ROTTING AND FALLING INTO THE A/C VENTS AND CAUSING PROBLEMS WITH THE A/C MOTOR. THIS COULD POTENTIALLY CAUSE AN ELECTRICAL PROBLEM. *TR
Mileage: 60,000
1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM! *TT
Mileage: 60,000
1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM! *TT
Mileage: 60,000
1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM! *TT
Mileage: 60,000
TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.
Mileage: 50,000
TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.
Mileage: 50,000
THE DASH IN MY 2002 DODGE RAM QUAD CAB PICKUP BEGAN TO CRACK AND HAS NOW COMPLETELY SHATTERED. THERE ARE PIECES THAT HAVE BROKEN OFF AND ARE NOW EFFECTING MY HEATING AND COOLING SYSTEM. I AM CONCERNED THAT IF I HIT A BUMP TO HARD THAT A PIECE MIGHT ACTUALLY DISLODGE AND HARM SOMEONE. OR CAUSE EVEN MORE SEVERE INTERNAL DAMAGE THAT MIGHT EFFECT MY ABILITY TO OPERATE THE VEHICLE. *TR
Mileage: 80,000
THE DASH WAS FINE NO EVENTS UNTIL SEPT.2008. OPENED THE TRUCK UP ONE DAY TO REVEAL A HUGE CRACK IN THE DASH. THE DASH IS CRACKING IN THE RATE OF 2 CRACKS IN 2008 AND ONE IN 2009 ,ONE IN 2010. WE ARE UP TO 4 CRACKS NOW. HASN'T BEEN FIXED. I AM HEARING HORROR STORIES OF THIS CAUSING SERIOUS PROBLEMS. I DO NOT LET MY KIDS RIDE IN IT.THE MORE IT CRACKS THE LESS SAFE WE FEEL DRIVING IT. *TR
DASH CRACKING ON 2002 DODGE RAM QUADCAB; NOT THE FIRST VEHICLE TO BE EXPERIENCING THIS. MANY FORUMS AND COMPLAINTS REGARDING THIS MATTER. FORMAL COMPLAINT ON DODGE TO NHTSA. VEHICLE HAD ABOUT 95K WHEN FIRST APPEARED; PROGRESSIVELY WORSE, BECOMING A DRIVING HAZARD. *TR
Mileage: 95,000
TL*THE CONTACT OWNS A 2002 DODGE RAM. WHILE THE VEHICLE WAS STATIONERY, THE EXTERIOR BODY PAINT EXPOSED A WHITE SPOT THE SIZE OF A SOFTBALL. THE DEFECT WAS LOCATED ON THE DRIVER'S SIDE DOOR AND THE HOOD. IN ADDITION, THERE WAS BUBBLING ON THE EXTERIOR PAINT NEAR THE DRIVER'S SIDE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE EXTERIOR BODY PAINT DEFECT WOULD EVENTUALLY RUST FROM THE INNER TO THE OUTER SURFACE. THE AUTHORIZED DEALER ADVISED THAT THE VEHICLE BE BROUGHT IN WHEN IT BEGINS TO RUST AND POSSIBLY REPAIRED AT NO COST. AS OF JULY 24, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN AUTO BODY SHOP FOR A SECOND OPINION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 89,000.
Mileage: 85,000
AFTER OWNING THIS VEHICLE FOR 6 YEARS< THE PAINT IS STARTING TO PEEL, AND IT IS RUSTING FROM THE INSIDE OUT. ALTHOUGH THIS IS NOT A SAFETY ISSUE I AM HOPING YOU CAN POINT IN THE RIGHT DIRECTION. THANK YOU. *TR
Mileage: 88,000
1. REPLACED FUSE (ORIGINAL EQUIPMENT) ON MY 2002 DODGE RAM PICKUP FOR THE LEFT REAR TRAILER LIGHTS WITH STOREHOUSE FUSE BOUGHT AT HARBOR FREIGHT STORE. 2. FUSE DID NOT "BLOW" AS IT SHOULD AND "WELDED" ITSELF INTO FUSE BLOCK. I CANNOT REMOVE THE REMNANTS OF THE FUSE. 3. THIS MAY NECESSITATE COMPLETE REPLACEMENT OF THE FUSE BLOCK AT CONSIDERABLE COST. POSSIBLE HUNDREDS OF DOLLARS. *TR
1. REPLACED FUSE (ORIGINAL EQUIPMENT) ON MY 2002 DODGE RAM PICKUP FOR THE LEFT REAR TRAILER LIGHTS WITH STOREHOUSE FUSE BOUGHT AT HARBOR FREIGHT STORE. 2. FUSE DID NOT "BLOW" AS IT SHOULD AND "WELDED" ITSELF INTO FUSE BLOCK. I CANNOT REMOVE THE REMNANTS OF THE FUSE. 3. THIS MAY NECESSITATE COMPLETE REPLACEMENT OF THE FUSE BLOCK AT CONSIDERABLE COST. POSSIBLE HUNDREDS OF DOLLARS. *TR
EMAIL CONCERNED THAT THE AIRBAGS IN HIS 2002 DODGE RAM TRUCK FAILED TO DEPLOY IN A 25 TO 30 MPH ACCIDENT. *KB
DASH ON OUR 2002 DODGE RAM IS CRACKING. *JB
CONSUMER IS COMPLAINING ABOUT CRACKS IN THE DASHBOARD. CUSTOMER STATES THAT VEHICLE HAS ABOUT 10 CRACKS IN THE DASHBOARD. THE CUSTOMER WOULD LIKE TO KNOW WHY DODGE IS NOT DOING ANYTHING ABOUT THIS PROBLEM. *KB
2002 DODGE RAM FRONT PASSENGER SIDE WHEEL CAME OFF THE VEHICLE. *KB (OHIO TRAFFIC CRASH REPORT) *JB
TL*THE CONTACT OWNS A 2002 DODGE RAM. THE DASHBOARD HAS CRACKED IN SEVERAL PLACES. THE VEHICLE IS OCCASIONALLY PARKED IN DIRECT SUNLIGHT AND HAS NOT BEEN INSPECTED BY A DEALER. THE CURRENT MILEAGE IS 60,000 AND FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
THE BOARD 2002 DODGE RAM 1500 QUAD CAB DASHBOARD IS ALL CRACKED AND BREAKING APART. READ ABOUT THIS PROBLEM IN MY LOCAL ACTION LINE SECTION WHERE OTHER DODGE OWNERS OF DIFFERENT MODELS BETWEEN THE YEARS 2000 AND NEWER WERE HAVING THE SAME PROBLEM. THE DASHBOARD STARTED CRACKING NEAR THE VENTS AND HAS PROCEEDED TO BREAK IN OTHER PLACES ALONG THE ENTIRE DASHBOARD, ABOUT LESS THAN A MONTH AFTER THE WARRANTY EXPIRED. I' HAVE ASKED AROUND TO PEOPLE RELATED IN THE INDUSTRY, AND HAVE BEEN INFORMED THAT WAS A VERY COSTLY REPAIR. SEVERAL HUNDRED DOLLARS WORTH. ALSO, I HAVE A FRIEND WHO EXPERIENCED THE SAME PROBLEM ON A 2000 DODGE 1500 . PLEASE HELP, THANK YOU. *AK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.