2009 DODGE JOURNEY AWD

247 complaints filed with NHTSA.

247
Complaints
1
Crashes
10
Fires
1
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM47
SERVICE BRAKES, HYDRAULIC33
POWER TRAIN23
SERVICE BRAKES19
AIR BAGS17
ENGINE17
UNKNOWN OR OTHER13
TIRES12
WHEELS9
ENGINE AND ENGINE COOLING7
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS7
STEERING7
ELECTRONIC STABILITY CONTROL (ESC)7
POWER TRAIN:AUTOMATIC TRANSMISSION5
EQUIPMENT4

Recent Complaints

20190507FirePOWER TRAIN

CAR TRANSFER CASE SPLIT IN HALF GOING DOWN HIGHWAY CALIPERS FROZE UP

Mileage: 90

20161228CrashAIR BAGS

TL* THE CONTACT OWNED A 2009 DODGE JOURNEY AWD. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER RAN OVER A 4 INCH DEEP POTHOLE AND THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED. THE DRIVER CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 79,

Mileage: 79,000

20160531FireENGINE

A PLASTIC PIECE HOLD TWO MALE HOSES TOGETHER MELTED FROM THE HEAT OF THE ENGINE'S MANIFOLD CAUSING THE ENGINE TO REACH POSSIBLE DAMAGING TEMPERATURE DUE TO THE LOSS OF COOLANT. THE VEHICLE WAS BEING DRIVEN ON THE HIGHWAY AND STREET BEFORE THE VEHICLE STARTED TO STEAM FROM COOLANT LOSS ONTO THE MANIFOLD. THE PLASTIC PIECE THAT MELTED WAS ENOUGH TO CAUSE A SMALL FIRE ON THE MANIFOLD.

Mileage: 114,000

20140714FireENGINE

HAD BEEN INTERMITTENTLY SEEING WHITE SMOKE COME FROM UNDER THE HOOD OR FRONT UNDERCARRIAGE OF VEHICLE. NO CAUSE VISIBLE TO THE EYE WAS FOUND. ON DATE IN QUESTION, ENGINE AREA CAUGHT FIRE WHILE DRIVING AT A LOW RATE OF SPEED. VEHICLE TOWED TO COLLISION SHOP WHERE IT WAS DETERMINED THAT TRANSFER CASE/ PUA UNIT WAS "BAD" AND CRACKED. NO COLLISION OR EXTERNAL DAMAGE CAUSED IT. PART SIMPLY CRACKED FOR AN UNKNOWN REASON ACCORDING TO CHRYSLER COLLISION/BODY SHOP. DAMAGE NOT COVERED BY AUTO INSURA

Mileage: 121,849

20130711FirePOWER TRAIN

I PURCHASED THE 2009 DODGE JOURNEY SXT USED IN 2012. IN LESS THEN A YEAR I HAD TO REPLACE AN AXLE, THEN REPLACE A DRIVE SHAFT. ONCE THE DRIVE SHAFT WAS REPLACED, LESS THEN A MONTH LATER I WAS DRIVING HOME AND HEARD A CLICKING NOISE. IT LASTED NO LONGER THEN A MINUTE AND THEN ABOUT 1 MILE DOWN THE ROAD AS I WAS TURNING ON TO MY ROAD I HEARD A LOUD CRACK. MY VEHICLE THEN SHOOK VIOLENTLY AS I DROVE, AS IF ONE OF THE TIRES MIGHT BE FALLING OFF. I CAUTIOUSLY CONTINUED ON AT NO MORE THEN 15MPH TO MY D

Mileage: 91,000

20121128FirePOWER TRAIN

BOUGHT THIS VEHICLE USED IN SEPTEMBER OF 2009. ASSUMED THAT THE UNLIMITED POWERTRAIN WARRANTY APPLIED TO THIS VEHICLE. NOTICED A FOUL, PUNGENT ODOR 2-3 DAYS PRIOR TO FOLLOWING INCIDENT. ON THE DAY OF THE INCIDENT, I MADE A SLOW LEFT HAND TURN WHEN I HEARD A LOUD METALLIC SOUND FROM UNDERNEATH THE ENGINE COMPARTMENT. I EXITED THE VEHICLE, LOOKED UNDERNEATH AND FOUND THICK, DARK FLUID POURING FROM UNDERNEATH THE VEHICLE, AS WELL AS A SMALL FIRE. FIRE SELF EXTINGUISHED. WAS ABLE TO DRIVE VEHICLE SL

Mileage: 67,400

20101101FirePOWER TRAIN:AUTOMATIC TRANSMISSION

2009 SXT AWD DODGE JOURNEY IS A REPLACEMENT FOR THE INITIAL JOURNEY WE PURCHASED WHICH WAS A LEMON. WE PICKED UP THIS CAR 5/2009. IT HAD A STRANGE SMELL, MUCH LIKE PROPANE WHEN THE ENGINE WAS WARM. THE DEALER WAS UNABLE TO IDENTIFY AFTER SEVERAL VISITS. WE GAVE UP. THIS PROBLEM CONTINUED FOR THE LAST YEAR - PROGRESSIVELY THE SMELL WORSENED. ON THURSDAY, 10-28-10 WHILE ON INTERSTATE 270 I NOTICED SMOKE COMING FROM MY ENGINE, AND THE PROPANE SMELL WAS ALMOST OVER POWERING. I PHONED THE DEAL

Mileage: 22,000

20101101FireSTEERING

2009 SXT AWD DODGE JOURNEY IS A REPLACEMENT FOR THE INITIAL JOURNEY WE PURCHASED WHICH WAS A LEMON. WE PICKED UP THIS CAR 5/2009. IT HAD A STRANGE SMELL, MUCH LIKE PROPANE WHEN THE ENGINE WAS WARM. THE DEALER WAS UNABLE TO IDENTIFY AFTER SEVERAL VISITS. WE GAVE UP. THIS PROBLEM CONTINUED FOR THE LAST YEAR - PROGRESSIVELY THE SMELL WORSENED. ON THURSDAY, 10-28-10 WHILE ON INTERSTATE 270 I NOTICED SMOKE COMING FROM MY ENGINE, AND THE PROPANE SMELL WAS ALMOST OVER POWERING. I PHONED THE DEAL

Mileage: 22,000

20101101FireSERVICE BRAKES, HYDRAULIC

2009 SXT AWD DODGE JOURNEY IS A REPLACEMENT FOR THE INITIAL JOURNEY WE PURCHASED WHICH WAS A LEMON. WE PICKED UP THIS CAR 5/2009. IT HAD A STRANGE SMELL, MUCH LIKE PROPANE WHEN THE ENGINE WAS WARM. THE DEALER WAS UNABLE TO IDENTIFY AFTER SEVERAL VISITS. WE GAVE UP. THIS PROBLEM CONTINUED FOR THE LAST YEAR - PROGRESSIVELY THE SMELL WORSENED. ON THURSDAY, 10-28-10 WHILE ON INTERSTATE 270 I NOTICED SMOKE COMING FROM MY ENGINE, AND THE PROPANE SMELL WAS ALMOST OVER POWERING. I PHONED THE DEAL

Mileage: 22,000

20101101FireEQUIPMENT

2009 SXT AWD DODGE JOURNEY IS A REPLACEMENT FOR THE INITIAL JOURNEY WE PURCHASED WHICH WAS A LEMON. WE PICKED UP THIS CAR 5/2009. IT HAD A STRANGE SMELL, MUCH LIKE PROPANE WHEN THE ENGINE WAS WARM. THE DEALER WAS UNABLE TO IDENTIFY AFTER SEVERAL VISITS. WE GAVE UP. THIS PROBLEM CONTINUED FOR THE LAST YEAR - PROGRESSIVELY THE SMELL WORSENED. ON THURSDAY, 10-28-10 WHILE ON INTERSTATE 270 I NOTICED SMOKE COMING FROM MY ENGINE, AND THE PROPANE SMELL WAS ALMOST OVER POWERING. I PHONED THE DEAL

Mileage: 22,000

20100812FireELECTRICAL SYSTEM

I WAS DRIVING 2009 DODGE JOURNEY SOMETHING SMELLED LIKE IT WAS BURNING BY THE TIME I COULD SAFELY PULL THE VEHICLE OVER THE FRONT END AND THE ENGINE HAD LOCKED UP THERE WAS SMOKE COMING IN THROUGH VENTS UNDER THE HOOD AND OUT THE EXHAUST. CALLED 911 FOR ELECTRICAL HARNESS AND ENGINE COMPARTMENT FIRE. ALL APPROPRIATE PEOPLE RESPONDED AND PUT THE FIRE OUT SAFELY. THE FAILURE OBVIOUSLY OCCURRED ONLY ONCE AND STILL WAITING ON THE INSURANCE COMPANY TO DECIDE IF THE VEHICLE IS TOTALED OR NOT. THE CA

Mileage: 74,000