2020 DODGE JOURNEY

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S

My electrical shorts out, radio goes in and out and the ac/heat turns on and off! When I choose to turn off it will turn back on! When driving at night driving on paved road you can see the lights dim and brighten it has gotten worse since I got the car in 2024

I am filing this complaint to report a repeated safety-related defect involving the engine thermostat in my 2020 Dodge Journey and to formally request an investigation by the NHTSA Office of Defects Investigation (ODI). The thermostat in this vehicle has failed twice, despite being replaced after the initial failure. The recurrence of the same failure in a critical engine temperature control component indicates a potential design or manufacturing defect, not normal wear or improper maintenance. Each thermostat failure resulted in abnormal engine temperature behavior and warning indicators. Thermostat failure directly compromises the engine cooling system and creates a risk of overheating, sudden engine shutdown, loss of propulsion, and engine damage. These conditions present a clear safety hazard, particularly if failure occurs at highway speeds, in traffic, or during extreme temperatures. A thermostat is a non-consumable, safety-critical component that should not require multiple r

The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the vehicle began making an abnormal noise. The Electronic Throttle Control (ETC) system warning light was illuminated. The contact began to head back home when another vehicle blew its horn and informed them of a fire coming from under the front driver's side of the vehicle. The contact immediately stopped the vehicle and was able to safely exit. The fire expanded and consumed the front of the vehicle. The fire department was called and extinguished the fire. A fire report and a police report were filed. The vehicle was towed and totaled. The contact had no injuries, and no medical attention was needed. The dealer was not informed of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road, open the hood, fluid everywhere, with no warning lights, truck ran hot, and messed the engine up in the truck, me and my daughter and grandchildren could have gotten hurt in that truck if another car had hit us in that road, the truck just cut of No warning lights or nothing, this problem needs to be fixed.

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road, open the hood, fluid everywhere, with no warning lights, truck ran hot, and messed the engine up in the truck, me and my daughter and grandchildren could have gotten hurt in that truck if another car had hit us in that road, the truck just cut of No warning lights or nothing, this problem needs to be fixed.

The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled. The contact pulled over to the side of the road, where the contact attempted to restart the vehicle, but the vehicle failed to restart. The contact raised the hood of the vehicle and observed condensation all over the engine. The vehicle was towed to the contact’s son's residence. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced due to a faulty radiator hose and cap, which caused the engine to seize. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 57,800.

Mileage: 57,800

The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, the contact was informed that the engine may have failed due to the vehicle having no antifreeze, which caused the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,800.

Mileage: 57,800

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up loud on its own, check engine light stays on and it says fuel cap seal is basically messed up and it’s been replaced multiple times and won’t change it’s reading. The real cause is the small leak off fuel injection system tank. Also can’t get the hands free call system on the wheel to work properly.

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up loud on its own, check engine light stays on and it says fuel cap seal is basically messed up and it’s been replaced multiple times and won’t change it’s reading. The real cause is the small leak off fuel injection system tank. Also can’t get the hands free call system on the wheel to work properly.

When put in reverse? The camera either doesn’t come on or it’s looks upside down on the review mirror. It makes it extremely difficult to back up in public areas when there is so many blind spots in the back. Also the electrical system has issues- Bluetooth, cruise control, volume will go up loud on its own, check engine light stays on and it says fuel cap seal is basically messed up and it’s been replaced multiple times and won’t change it’s reading. The real cause is the small leak off fuel injection system tank. Also can’t get the hands free call system on the wheel to work properly.

I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated your attention. Thanks!

The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchased and installed a new aftermarket rearview camera. Recently, FCA/Stellantis announced recall 59C (NHTSA 25V-552) for this exact issue. My vehicle is affected, but I was informed by Dodge that no official remedy is currently available. This situation is preventing me from fully using my vehicle. The car is part of my car-sharing operation and was delisted from the Turo platform because of the open safety recall on the rearview camera. I am requesting that FCA/Stellantis provide an immediate remedy or allow an inspection to confirm that my rearview camera is functioning properly, so that I can safely return the vehicle to service.

Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it unless it’s defective - the car only had 23,000 miles when problem started

The back up camera went black one day with a camera icon with a line through it. It would flicker and come back on right side up or upside down. There were lines going through the image when something did appear. It is currently stuck on being upside down.

The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive from my home in Buckeye, AZ. As I turned down a road, I heard a "klink" and the engine only reved in both drive and reverse. I turned off the car and pushed it to a nearby parking lot. I was able to call my insurance company and have it towed to Larry H. Miller Avondale Dodge. I awaited for the service advisor to call me and when Mark did call, it was to inform me the computer could not read my car due to the ABS module possibly malfunctioned and this is causing the computer to not read my transmission sensors. I was then told the ABS module is discontinued and cannot be found. Due to this, I was told labor and programming would be roughly $696, however the price for the module is uncertain. It has now been 2 weeks without a vehicle that has a discontinued part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive from my home in Buckeye, AZ. As I turned down a road, I heard a "klink" and the engine only reved in both drive and reverse. I turned off the car and pushed it to a nearby parking lot. I was able to call my insurance company and have it towed to Larry H. Miller Avondale Dodge. I awaited for the service advisor to call me and when Mark did call, it was to inform me the computer could not read my car due to the ABS module possibly malfunctioned and this is causing the computer to not read my transmission sensors. I was then told the ABS module is discontinued and cannot be found. Due to this, I was told labor and programming would be roughly $696, however the price for the module is uncertain. It has now been 2 weeks without a vehicle that has a discontinued part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rearview camera goes out at times. It just has a black screen. Other times the camera view is upside down or there are lines through the camera image. Other times it works just fine. There are intermittent issues with the camera throughout the day. This seems to have been the same issue as the 2018 rearview camera recall. This puts people at danger by not being able to see what is behind the vehicle. With the rear window being as high as it is, not being able to fully see what's behind you can cause an accident. There are no warnings or lights that appear to let you know there is an issue. Once you place the vehicle in reverse, you have to wait and see if the camera will work.

The back-up camera will not work sometimes. The screen will display a camera with a line through it, or it will be black or upside down. It has happened in the middle of backing up, or it happens when the car is started and put in reverse. Sometimes it comes up, sometimes it happens for days at a time.

My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the problem continues, leading to failure of vehicle inspections. Three independent mechanics have examined the vehicle, consistently identifying the problem as originating within the headlight socket or wiring harness, yet no warning light indicates a malfunction. This recurring failure appears to be a known issue affecting other Dodge Journey models, specifically impacting the passenger-side headlight. While I have experienced no other electrical problems since purchasing the vehicle, Dodge is requesting a $200 diagnostic fee to confirm a suspected wiring harness fault. I respectfully request a resolution to this recurring problem, given its apparent prevalence within the Dodge Journey model range and the lack of any contributing factors on my part.

I purchased my 2020 Dodge Journey brand new. About 2 years ago the back up camera view flipped upside down. I took it to the dealership where I was told it wasn’t covered on a warranty and it would be close to $800 to replace. They said it has to be replaced and cannot just be fixed. After doing a lot of research online about this it seems like a very, very common problem. This should absolutely be a recall.