Total Complaints
308 filings
DODGE JOURNEY · model year
308 NHTSA complaints, 16 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2017DODGEJOURNEY carries 308 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 16 crashes, 8 fires, 16 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 JOURNEY is electrical system with 58 filings, followed by engine (42) and power train (28). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2017 JOURNEY, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
308 filings
Crashes Reported
16 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 58 |
| ENGINE | 42 |
| POWER TRAIN | 28 |
| AIR BAGS | 27 |
| UNKNOWN OR OTHER | 25 |
| VEHICLE SPEED CONTROL | 16 |
| STEERING | 15 |
| SEATS | 15 |
| FUEL/PROPULSION SYSTEM | 14 |
| SERVICE BRAKES | 14 |
| VISIBILITY/WIPER | 5 |
| SEAT BELTS | 5 |
| EXTERIOR LIGHTING | 5 |
| WHEELS | 4 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
EXTERIOR LIGHTING
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Refle
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the side of the road and turned off because the contact was nervous to drive the vehicle. The vehicle was towed to an independent mechanic however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the side of the road and turned off because the contact was nervous to drive the vehicle. The vehicle was towed to an independent mechanic however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the side of the road and turned off because the contact was nervous to drive the vehicle. The vehicle was towed to an independent mechanic however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2017 Dodge Journey. The contact stated that while the vehicle was parked, the contact discovered that the driverâs side second-row and the passengerâs side second-row seat belts intermittently failed to release when the release button was depressed. The contact stated that for the vehicle to return to normal operation, the contact had to avoid sitting in the seats for several hours or a day, and eventually, the vehicle would return to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the cause of the failure was unknown. The manufacturer was notified of the failure and stated that the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was approximately 25,000.
Mileage: 25,000
There is a backup camera recall for the Dodge Journey that I have been experiencing with my 2017 Dodge Journey since after the third year of owning my vehicle, I have replaced it twice already out of pocket, and now itâs happening again for the third time. My Dodge Journey needs to be included in this safety recall. The backup camera glitches, it goes upside down, it turns sideways, sometimes there are lines in it, other times itâs only half a picture or lines throughout the picture, it also goes black and white, then to colored again.
The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the vehicle was repaired. Additionally, the contact stated that while driving 40 MPH, the hood flew open and struck the windshield and cracking the bottom of the windshield. The contact pulled over to the side of the road and was able to partially close the hood. The contact then drove to her father's residence, and the contact's father assisted with closing the hood. The used car dealer, where the vehicle was purchased, was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the vehicle was repaired. Additionally, the contact stated that while driving 40 MPH, the hood flew open and struck the windshield and cracking the bottom of the windshield. The contact pulled over to the side of the road and was able to partially close the hood. The contact then drove to her father's residence, and the contact's father assisted with closing the hood. The used car dealer, where the vehicle was purchased, was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the vehicle was repaired. Additionally, the contact stated that while driving 40 MPH, the hood flew open and struck the windshield and cracking the bottom of the windshield. The contact pulled over to the side of the road and was able to partially close the hood. The contact then drove to her father's residence, and the contact's father assisted with closing the hood. The used car dealer, where the vehicle was purchased, was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
Rear backup camera recently went black while still displaying check your surroundings message, and immediately returned to normal after a few seconds. Approximately one week later the image flipped 180 degrees to a upside down position in which I lost perception of where I was while backing up. Thankfully the warning beeper was working and I stopped before backing into a car in a busy street. Have not seen a dealership yet. I have looked up my vin and found no recall for this specific issue, but I did discover that newer models 2018 to 2020 did have a recall for the exact issue that I am having.
CATALYTIC CONVERTERS ON THESE MODELS ARE FAILING TOO. THERE ARE RECALLS ON THE OTHER 2017 DODGE JOURNEYS, PLEASE ADD THIS MODEL TOO THEM ASAP ITS DANGEROUS AND WE USE THIS TO TRANSPORT KIDS. THANK YOU PHOTOS OF FAILING CODES AVAILABLE UPON REQUEST
CATALYTIC CONVERTERS ON THESE MODELS ARE FAILING TOO. THERE ARE RECALLS ON THE OTHER 2017 DODGE JOURNEYS, PLEASE ADD THIS MODEL TOO THEM ASAP ITS DANGEROUS AND WE USE THIS TO TRANSPORT KIDS. THANK YOU PHOTOS OF FAILING CODES AVAILABLE UPON REQUEST
CATALYTIC CONVERTERS ON THESE MODELS ARE FAILING TOO. THERE ARE RECALLS ON THE OTHER 2017 DODGE JOURNEYS, PLEASE ADD THIS MODEL TOO THEM ASAP ITS DANGEROUS AND WE USE THIS TO TRANSPORT KIDS. THANK YOU PHOTOS OF FAILING CODES AVAILABLE UPON REQUEST
Initially, the component that was failing was the rear wiper blade. The wiper blade would not perform a proper rotation. It wouldnât move at all when I would turn the switch, but anytime the car was unlocked or locked. The door was open or closed the blade would move. A few days later, one reverse light was out. The rear wiper doesnât really pose any risks but with my reverse lights, failing and any other lights in the rear could be a safety issue. My partner being an elevator mechanic knows electrical like the back of his hand., so he did the process of elimination, realized that it was the wiring at the back hatch. The wiring is shot brittle breaking burning.. which could possibly start a car fire which would put me my child. My boyfriend in danger.. the problem has not been confirmed by a dealer have not taken it to an independent service center. My partner does all of the repair maintenance on my car. I did not get any warning, signs or messages prior to the failure. My partne
Initially, the component that was failing was the rear wiper blade. The wiper blade would not perform a proper rotation. It wouldnât move at all when I would turn the switch, but anytime the car was unlocked or locked. The door was open or closed the blade would move. A few days later, one reverse light was out. The rear wiper doesnât really pose any risks but with my reverse lights, failing and any other lights in the rear could be a safety issue. My partner being an elevator mechanic knows electrical like the back of his hand., so he did the process of elimination, realized that it was the wiring at the back hatch. The wiring is shot brittle breaking burning.. which could possibly start a car fire which would put me my child. My boyfriend in danger.. the problem has not been confirmed by a dealer have not taken it to an independent service center. My partner does all of the repair maintenance on my car. I did not get any warning, signs or messages prior to the failure. My partne
Initially, the component that was failing was the rear wiper blade. The wiper blade would not perform a proper rotation. It wouldnât move at all when I would turn the switch, but anytime the car was unlocked or locked. The door was open or closed the blade would move. A few days later, one reverse light was out. The rear wiper doesnât really pose any risks but with my reverse lights, failing and any other lights in the rear could be a safety issue. My partner being an elevator mechanic knows electrical like the back of his hand., so he did the process of elimination, realized that it was the wiring at the back hatch. The wiring is shot brittle breaking burning.. which could possibly start a car fire which would put me my child. My boyfriend in danger.. the problem has not been confirmed by a dealer have not taken it to an independent service center. My partner does all of the repair maintenance on my car. I did not get any warning, signs or messages prior to the failure. My partne
My 2017 dodge journey needs to have the catalytic converter replaced. I drive my family to and from school and work on a daily basis and my families lives are at risk should this fail. The same issue is under a recall for the previous year 2016, and I am well aware of the VIN process, and how they can be âupdatedâ, which means the parts are 2016 parts but then the vehicle was âre-vinâ to reflect an updated year when the vehicle sits on the lot for more than the year it was manufactured. So then the vin is âupdatedâ. By law this can be done up to two years from the actual manufactured date meaning a 2017 could have 2015 parts! Then my vehicle would be included in that 2016 recall for the catalytic converter as would the rest of these people who have been complaining about the same issue. Please include the 2017 in with the 2016 recall on the dodge journey for the replacement of the catalytic converter. Thank you!
Drivers side head rest popped open after getting out of vehicle at a store I stopped at after a hike. No warning lights no accident prior to this happening. It literally just popped open passenger in vehicle thought it was a cool feature until we researched this was a potential safety flaw that some how this vehicle is not showing eligible for.
The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,718.
Mileage: 138,718
The electrical system keeps failing. The front windows the radio ac and power lock and doors glitch on and off. This is daily to put where the radio and ac will not stay on for more than 30 seconds.
In April 2025 I was driving and the abs light came on and windshield wipers went off sporadically. Dodge dealer found nothing wrong. It happened again in June 2025. Dodge dealer had car for 1 week and stated they could not find problem but car was safe to drive. They said to return when problems were more constant. On the morning of 8/14/2025, I dropped someone off at the dr and went to Starbucks. Went inside for order. While driving back to drs windshield wipers went crazy and car started to stutter. I pulled over .4 miles from Starbucks. When I stopped I saw smoke so got out of the car and could see flames. I went to open backdoor for my purse but door would not open. Drivers door was not fully closed so was able to retrieve to call 911. Fire department arrived quickly but front of car was already engulfed in flames. Fire department was able to get Fire out. Car was a total loss.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.