2017 DODGE JOURNEY
308 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 58 |
| ENGINE | 42 |
| POWER TRAIN | 28 |
| AIR BAGS | 27 |
| UNKNOWN OR OTHER | 25 |
| VEHICLE SPEED CONTROL | 16 |
| STEERING | 15 |
| SEATS | 15 |
| FUEL/PROPULSION SYSTEM | 14 |
| SERVICE BRAKES | 14 |
| VISIBILITY/WIPER | 5 |
| SEAT BELTS | 5 |
| EXTERIOR LIGHTING | 5 |
| WHEELS | 4 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
Recalls (2)
EXTERIOR LIGHTING
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Refle
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
Recent Complaints
In April 2025 I was driving and the abs light came on and windshield wipers went off sporadically. Dodge dealer found nothing wrong. It happened again in June 2025. Dodge dealer had car for 1 week and stated they could not find problem but car was safe to drive. They said to return when problems were more constant. On the morning of 8/14/2025, I dropped someone off at the dr and went to Starbucks. Went inside for order. While driving back to drs windshield wipers went crazy and car started to st
The contact owns a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument cluster was flickering, and the vehicle stopped. The contact pulled over and noticed smoke. The contact opened the hood and detected a fire. The contact extinguished the fire with some water he had. There were two unknown warning lights illuminated. There were no reported injuries, a police report, or an air bag deployment. The vehicle was towed to the local dealer. The vehicle was not diagnose
Mileage: 44,000
The contact owned a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument panel began to behave erratically, after which the vehicle inadvertently lost motive power, prompting her to attempt to quickly veer to the shoulder of the roadway. As a result, the contact was sideswiped by another vehicle on the driver's side. The air bags did not deploy. All warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insuran
Mileage: 173,000
The contact owned a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument panel began to behave erratically, after which the vehicle inadvertently lost motive power, prompting her to attempt to quickly veer to the shoulder of the roadway. As a result, the contact was sideswiped by another vehicle on the driver's side. The air bags did not deploy. All warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insuran
Mileage: 173,000
Was hit by another vehicle in front driver wheel which knocked me off the roadway. During the collision I kept hitting the brakes and the car wouldn't stop. I had no control over the steering as well. My car then hit a fence. My airbags never deployed with extensive damage to the front end of my car. Because of the airbags not deploying I hit my head on the steering wheel causing injury as well as my knees hit the dashboard.
Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty
I was driving and I smelled smoke, saw smoke coming from my center console. I turned and looked the backside of my center console was on fire.
My headrest (AHR) Deployed while I was at a stop light. I was not rear-ended. For that to happen. I checked online, to recalls have been made in regards to it. I took it to a dodge service center, they took pictures. On the first day. Then today I had to bring it back in, so they could inspect it. They also took more photos and let me know that it had failed and a pin was broken. A small black sharp piece was on my seat. Which I believe is what failed. I'm truly lucky I was not in motion when it
The passenger head rest deployed without being in an accident. Hitting me in the back of the head while riding down the road.
I was driving and all of a sudden the passenger headrest popped open hitting my son in the head.
The contact owned a 2017 Dodge Journey. The contact stated while driving 20 mph, when she rear-ended another vehicle. The air bags did not deploy. The contact stated she hit the steering wheel due to the impact and had chest pains later that night and the following day sought medical attention at an emergency room. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. A dealer was not contacted. The v
Mileage: 78,000
AS MY HUSBAND WAS DRIVING FOR WORK FOR THE CENSUS, THE ENGINE LIGHT AND THE MESSAGE NOTIFICATION ENVELOPE BOTH APPEARED ON THE DASH SCREEN THEY FLASHED ON ONCE FLASHED OFF AND FLAMES BLEW OUT FROM BOTH FRONT WHEELS WELLS. THE CAR IMMEDIATELY WENT UP IN FLAMES AND MY HUSBAND WAS LUCKY TO GET OUT OF THERE ALIVE.*DT*DT*DT CONSUMER STATED VEHICLE HAS NOT BEEN REPAIRED.*JB*JB*DT*DT*JB THE CONSUMER PROVIDED PHOTOS. *TR*DT*TR*JB
Mileage: 61,000
OTHER DRIVER RAN RED LIGHT CAUSING ME TO HIT THEM AT AN INTERSECTION. I WAS TRAVELING 40MPH. MY AIR BAGS DID NOT DEPLOY. FRONT OF MY VEHICLE WAS TOTALED.*DT*DT*JB*JB
Mileage: 67,000
TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD AND SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND THE OCCUPANTS EXITED THE VEHICLE. AFTERWARDS, THE VEHICLE BURST INTO FLAMES AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANU
Mileage: 60,000
I JUST BECAME AWARE THAT A RECALL WAS MADE FOR MY VEHICLE, A 2017 DODGE JOURNEY. LAST YEAR I HAD AN ACCIDENT IN NORRISTOWN, PA AFTER MY CAR FAILED TO STOP OR SLOW DOWN WHILE ATTEMPTING TO TURN LEFT WITH CRUISE CONTROL ACTIVATED ON A CITY STREET. MY VEHICLE WENT UP A HILL, OVER A COUPLE OF FENCES, BEFORE STOPPING AGAINST A TREE. A FEW INCHES FURTHER RIGHT AND MY 17 YEAR OLD DAUGHTER MIGHT HAVE BEEN BADLY HURT OR KILLED. MY CAR HAD BODY DAMAGE, THE BUMPER TORN OFF, THE PASSENGER DOORS DAMAGED,
Mileage: 25,000
I JUST BECAME AWARE THAT A RECALL WAS MADE FOR MY VEHICLE, A 2017 DODGE JOURNEY. LAST YEAR I HAD AN ACCIDENT IN NORRISTOWN, PA AFTER MY CAR FAILED TO STOP OR SLOW DOWN WHILE ATTEMPTING TO TURN LEFT WITH CRUISE CONTROL ACTIVATED ON A CITY STREET. MY VEHICLE WENT UP A HILL, OVER A COUPLE OF FENCES, BEFORE STOPPING AGAINST A TREE. A FEW INCHES FURTHER RIGHT AND MY 17 YEAR OLD DAUGHTER MIGHT HAVE BEEN BADLY HURT OR KILLED. MY CAR HAD BODY DAMAGE, THE BUMPER TORN OFF, THE PASSENGER DOORS DAMAGED,
Mileage: 25,000
I JUST BECAME AWARE THAT A RECALL WAS MADE FOR MY VEHICLE, A 2017 DODGE JOURNEY. LAST YEAR I HAD AN ACCIDENT IN NORRISTOWN, PA AFTER MY CAR FAILED TO STOP OR SLOW DOWN WHILE ATTEMPTING TO TURN LEFT WITH CRUISE CONTROL ACTIVATED ON A CITY STREET. MY VEHICLE WENT UP A HILL, OVER A COUPLE OF FENCES, BEFORE STOPPING AGAINST A TREE. A FEW INCHES FURTHER RIGHT AND MY 17 YEAR OLD DAUGHTER MIGHT HAVE BEEN BADLY HURT OR KILLED. MY CAR HAD BODY DAMAGE, THE BUMPER TORN OFF, THE PASSENGER DOORS DAMAGED,
Mileage: 25,000
ON JULY 17TH 2019. I WAS GAINING SPEED ON AN ENTRANCE RAMP TO HIGHWAY 95N IN STAFFORD, VA. AS I APPROACHED 60 MPH THE SUV'S STEERING WHEEL LOCKED UP ON ME AND I COULDN'T TURN THE WHEEL. I TRIED THE BRAKES AND THE BRAKES WOULDN'T WORK THEY WERE HARD AND WOULD NOT PUSH DOWN. I LET IT SLOW ITSELF DOWN AND MADE IT TO THE SIDE OF 95N. I THEN PUT THE SUV IN PARK WITH HAZARDS ON. I EXITED THE SUV TO CHECK FOR ANY DAMAGE AND OR INDICATIONS OF WHAT CAUSED THE SVU TO LOCK UP WHILE DRIVING. THERE WAS NO S
Mileage: 26,485
ON JULY 17TH 2019. I WAS GAINING SPEED ON AN ENTRANCE RAMP TO HIGHWAY 95N IN STAFFORD, VA. AS I APPROACHED 60 MPH THE SUV'S STEERING WHEEL LOCKED UP ON ME AND I COULDN'T TURN THE WHEEL. I TRIED THE BRAKES AND THE BRAKES WOULDN'T WORK THEY WERE HARD AND WOULD NOT PUSH DOWN. I LET IT SLOW ITSELF DOWN AND MADE IT TO THE SIDE OF 95N. I THEN PUT THE SUV IN PARK WITH HAZARDS ON. I EXITED THE SUV TO CHECK FOR ANY DAMAGE AND OR INDICATIONS OF WHAT CAUSED THE SVU TO LOCK UP WHILE DRIVING. THERE WAS NO S
Mileage: 26,485
ON JULY 17TH 2019. I WAS GAINING SPEED ON AN ENTRANCE RAMP TO HIGHWAY 95N IN STAFFORD, VA. AS I APPROACHED 60 MPH THE SUV'S STEERING WHEEL LOCKED UP ON ME AND I COULDN'T TURN THE WHEEL. I TRIED THE BRAKES AND THE BRAKES WOULDN'T WORK THEY WERE HARD AND WOULD NOT PUSH DOWN. I LET IT SLOW ITSELF DOWN AND MADE IT TO THE SIDE OF 95N. I THEN PUT THE SUV IN PARK WITH HAZARDS ON. I EXITED THE SUV TO CHECK FOR ANY DAMAGE AND OR INDICATIONS OF WHAT CAUSED THE SVU TO LOCK UP WHILE DRIVING. THERE WAS NO S
Mileage: 26,485