2015 DODGE JOURNEY
854 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 132 |
| ELECTRICAL SYSTEM | 112 |
| SERVICE BRAKES | 91 |
| SEATS | 86 |
| UNKNOWN OR OTHER | 78 |
| POWER TRAIN | 74 |
| AIR BAGS | 68 |
| ELECTRONIC STABILITY CONTROL (ESC) | 51 |
| STEERING | 39 |
| VEHICLE SPEED CONTROL | 31 |
| FUEL/PROPULSION SYSTEM | 18 |
| STRUCTURE:BODY | 9 |
| WHEELS | 7 |
| SEAT BELTS | 6 |
| SUSPENSION | 6 |
Recalls (6)
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Elec
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
EQUIPMENT:OTHER:LABELS
Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information.
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Recent Complaints
1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.
We were driving down the interstate and my vehicle caught fire, there were no warnings on the dash and the vehicle was driving fine. Luckily someone pulled us over to let us know that something was getting on their windshield... Some kind of fluid... Were not sure what. After pulling over we seen fire dropping out from under the vehicle and within 5 minutes the vehicle was completely engulfed
Drivers seat head rest deployed at a stop light which caused my head to jerk forward.
I was sitting in the house and heard a loud boom, looked outside and my dodge journey was on fire. I called 911 to get to the fire department, and went outside with the fire ext. and the fire was on the left rear of the truck. I put the fire out on the outside but it was burning on the in side and could not get the doors open. The Bardstown KY fire department arrived and put the fire out. The fire department took pictures and are making a report. There is no reason this truck caught on fire. The
Driver headrest exploded while driving on expressway.
Drivers headrest airbag deployed while driving injuring my head and neck.
The contact owned a 2015 Dodge Journey. The contact stated that while her daughter was driving at 25 MPH, the vehicle wheels inadvertently locked. The contact daughter depressed the brake and the vehicle slid in the neighbor's yard and crashed into a tree. There were no warning lights illuminated. The air bags failed to deploy. The contact's daughter sustained whiplash, upper chest pain, upper back pain and neck pain. The contact transported her daughter to the hospital, where it was diagnosed t
Mileage: 130,000
The contact owned a 2015 Dodge Journey. The contact stated that while her daughter was driving at 25 MPH, the vehicle wheels inadvertently locked. The contact daughter depressed the brake and the vehicle slid in the neighbor's yard and crashed into a tree. There were no warning lights illuminated. The air bags failed to deploy. The contact's daughter sustained whiplash, upper chest pain, upper back pain and neck pain. The contact transported her daughter to the hospital, where it was diagnosed t
Mileage: 130,000
On Nov.18,2021 while driving my 2015 dodge journey suddenly felt like something slammed into the back of my driver seat, and into the back of my head. Come to find out my headrest airbag deployed. I feel this should be repaired at the expense of manufacturer. It is a defect that can cause injury to driver. I was not in an accident was just driving down the road. I have had pain in my neck and head since this occured.
WAS DRIVING DOWN A NEW ROAD AT 35 MPH WITH NO POTHOLES AND MY DRIVER SIDE HEADREST EXPLODED AND STRUCK ME IN THE BACK OF THE HEAD. NOW THERE ARE BROKEN PIECES WITHIN THE ASSEMBLY AND IT WILL NOT CLOSE BACK! IT NOW PUSHES MY HEAD FORWARD WHILE *DT CONSUMER STATED HE REACHED OUT TO DODGE/CHRYSLER DEALERSHIP. VEHICLE IS NOT COVERED UNDER WARRANTY NOR IS THERE A RECALL FOR THIS ISSUE.*JB
Mileage: 56,715
HEAD ON COLLISION AT A TRAFFIC LIGHT. I WAS MAKING A LEFT TURN IT WAS RAINING AND THE OTHER CAR WAS GOING STRAIGHT . HE TOOK THE LIGHT ON RED AND WE BOTH HIT HEAD ON . I HIT MY HEAD ON THE STEERING WHEEL AND SIDE WINDOW . AIR BAG DID NOT DEPLOY HIT MY HEAD PRETTY BAD AND MY BACK AND NECK WERE IN PAIN HAD TO TAKE OFF WORK AND LOST MY ONLY CAR AND JOB . WENT TO THERAPY FOR A WHILE MY CONCERN WAS WHY DIDN'T THE AIR BAGS DEPLOY . THE OTHER CARS AIR BAGS DEPLOYED. I HAD AN EYE WITNESS AND POLICE R
Mileage: 80,000
HEAD ON COLLISION AT A TRAFFIC LIGHT. I WAS MAKING A LEFT TURN IT WAS RAINING AND THE OTHER CAR WAS GOING STRAIGHT . HE TOOK THE LIGHT ON RED AND WE BOTH HIT HEAD ON . I HIT MY HEAD ON THE STEERING WHEEL AND SIDE WINDOW . AIR BAG DID NOT DEPLOY HIT MY HEAD PRETTY BAD AND MY BACK AND NECK WERE IN PAIN HAD TO TAKE OFF WORK AND LOST MY ONLY CAR AND JOB . WENT TO THERAPY FOR A WHILE MY CONCERN WAS WHY DIDN'T THE AIR BAGS DEPLOY . THE OTHER CARS AIR BAGS DEPLOYED. I HAD AN EYE WITNESS AND POLICE R
Mileage: 80,000
HEAD ON COLLISION AT A TRAFFIC LIGHT. I WAS MAKING A LEFT TURN IT WAS RAINING AND THE OTHER CAR WAS GOING STRAIGHT . HE TOOK THE LIGHT ON RED AND WE BOTH HIT HEAD ON . I HIT MY HEAD ON THE STEERING WHEEL AND SIDE WINDOW . AIR BAG DID NOT DEPLOY HIT MY HEAD PRETTY BAD AND MY BACK AND NECK WERE IN PAIN HAD TO TAKE OFF WORK AND LOST MY ONLY CAR AND JOB . WENT TO THERAPY FOR A WHILE MY CONCERN WAS WHY DIDN'T THE AIR BAGS DEPLOY . THE OTHER CARS AIR BAGS DEPLOYED. I HAD AN EYE WITNESS AND POLICE R
Mileage: 80,000
MY CHILDREN AND I WERE STOPPED STUCK IN TRAFFIC ON I-75 N IN ATLANTA, GA HEADED TO THE NORTH GEORGIA PREMIUM OUTLETS WHEN MY DAUGHTER'S HEADREST DEPLOYED WHILE SHE WAS SLEEPING. THE DEPLOYMENT OF THE HEADREST WAS SUDDEN AND CAUSED HER TO WAKE UP FROM HER SLEEP. SHE STATED THAT IT WAS VERY PAINFUL AND CAUSED HER NECK AND HEAD TO HURT.
Mileage: 126,900
AFTER BEING HIT DEAD ON TO THE BACK DRIVER SIDE TIRE MY VEHICLE SWUNG AROUND AND HIT A POLE ON THE BACK PASSENGER SIDE DOOR THEN BOUNCED BACK BEFORE COMING TO A REST. THE AIRBAGS IN THE FRONT AND BACK DID NOT DEPLOY DESPITE HEAVY IMPACT ON BOTH SIDES OF THE VEHICLE. ENOUGH TO TOTAL THE VEHICLE AND CAUSE THE WHEEL AREA TO COLLAPSE. I CAN PROVIDE ADDITIONAL DETAILED PHOTOS OF BOTH SIDES OF THE VEHICLE IF NEEDED. THE OTHER VEHICLE WAS GOING FAST BUT I'M UNSURE OF THEIR SPEED AS I WAS CROSSING THE R
Mileage: 60,000
WHILE DRIVING ON THE EXPRESS WAY I CHANGED LANES AND SUDDENLY THE CAR JERKED AND STARTED GOING FASTER, THE CHECK ENGINE LIGHT STARTED BEEPING , I PUT MY FOOT ON THE BRAKE BUT THE CAR DID'NT SLOW DOWN FAST ENOUGH, SOON AS I LOOKED UP I CRASHED ON MY DRIVER SIDE, NO AIR BAGS CAME OUT...I DROVE THE CAR HM, THE SENSOR STARTED BEEPING LOW KEY BATTERY..I CHANGED OUT THE KEY BATTERY AND TWO DAYS LATER THE CAR START SAYING NO KEY DETECTED, I THEN CALLED A LOCKSMITH, THEY HAD ME BUY A NEW KEY FOB TO REPR
Mileage: 74,795
WHILE DRIVING ON THE EXPRESS WAY I CHANGED LANES AND SUDDENLY THE CAR JERKED AND STARTED GOING FASTER, THE CHECK ENGINE LIGHT STARTED BEEPING , I PUT MY FOOT ON THE BRAKE BUT THE CAR DID'NT SLOW DOWN FAST ENOUGH, SOON AS I LOOKED UP I CRASHED ON MY DRIVER SIDE, NO AIR BAGS CAME OUT...I DROVE THE CAR HM, THE SENSOR STARTED BEEPING LOW KEY BATTERY..I CHANGED OUT THE KEY BATTERY AND TWO DAYS LATER THE CAR START SAYING NO KEY DETECTED, I THEN CALLED A LOCKSMITH, THEY HAD ME BUY A NEW KEY FOB TO REPR
Mileage: 74,795
WHILE DRIVING ON THE EXPRESS WAY I CHANGED LANES AND SUDDENLY THE CAR JERKED AND STARTED GOING FASTER, THE CHECK ENGINE LIGHT STARTED BEEPING , I PUT MY FOOT ON THE BRAKE BUT THE CAR DID'NT SLOW DOWN FAST ENOUGH, SOON AS I LOOKED UP I CRASHED ON MY DRIVER SIDE, NO AIR BAGS CAME OUT...I DROVE THE CAR HM, THE SENSOR STARTED BEEPING LOW KEY BATTERY..I CHANGED OUT THE KEY BATTERY AND TWO DAYS LATER THE CAR START SAYING NO KEY DETECTED, I THEN CALLED A LOCKSMITH, THEY HAD ME BUY A NEW KEY FOB TO REPR
Mileage: 74,795
FRONT PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OPEN WHILE STOPPED AT A RED LIGHT. NO ONE WAS IN THE PASSENGER SEAT, NOTHING HIT THE SEAT OR HEADREST, NO SUDDEN HARD BREAKING OCCURRED AND NOTHING HIT THE CAR. NOR WAS THERE ANY FORM OF ACCIDENT BEFORE OR DURING THIS INCIDENT. ABOUT 6 MONTHS LATER, THE DRIVER'S SEAT HEADREST SPONTANEOUSLY POPPED OPEN WHILE MY HUSBAND WAS SITTING IN THE SEAT. THE CAR WAS IN PARK AND WAS NOT RUNNING. SAME AS WITH THE PASSENGER SIDE, NOTHING HIT IT, THE SEAT OR CA
Mileage: 60,000
THE HEADREST EXPLODED WHILE THE VEHICLE WAS IN MOTION AND WITHOUT THE VEHICLE BEING IMPACTED BY ANOTHER CAR.
Mileage: 27,000