Total Complaints
635 filings
DODGE JOURNEY · model year
635 NHTSA complaints, 50 crash reports, and 7 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2014DODGEJOURNEY carries 635 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 50 crashes, 15 fires, 78 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 JOURNEY is electrical system with 101 filings, followed by engine (97) and service brakes (77). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2014 JOURNEY, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
635 filings
Crashes Reported
50 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 101 |
| ENGINE | 97 |
| SERVICE BRAKES | 77 |
| UNKNOWN OR OTHER | 62 |
| AIR BAGS | 46 |
| ELECTRONIC STABILITY CONTROL (ESC) | 41 |
| SEATS | 38 |
| POWER TRAIN | 34 |
| STEERING | 27 |
| VEHICLE SPEED CONTROL | 21 |
| WHEELS | 9 |
| FUEL/PROPULSION SYSTEM | 9 |
| STRUCTURE:BODY | 8 |
| SEAT BELTS | 8 |
| VISIBILITY/WIPER | 6 |
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Elec
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
EQUIPMENT:OTHER:LABELS
Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information.
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
The contact's daughter owned a 2014 Dodge Journey. The contact received notification of NHTSA Campaign: 15V431000 (Engine and Engine Cooling); however, parts were not available. The contact stated that while her daughter was driving at an undisclosed speed, black smoke was seen coming from under the hood, and the engine caught on fire. The driver was able to successfully exit the vehicle. No warning lights illuminated. The local fire department arrived on the scene to extinguish the fire. A police report was not filed. The source of the fire was deemed recall-related. The vehicle was towed to an unknown location and was deemed a total loss by the insurance company. No injuries or medical attention were sought. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Mileage: 230,000
My reverse lights, rear wiper and plate light have all Stopped working due to severed wires in the liftgate wiring harness at the hinge area. This is a faulty design by Dodge, a safety concern and an issue that is widespread and reported on the internet.
The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, the ABS and Traction Control Systems malfunctioned, causing an uneven wheel spin and making the vehicle extremely difficult to steer or control. The vehicle later failed to start because of a faulty ABS module. The vehicle was towed to the local dealer, who performed a recall repair under NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The ABS and HCU modules were replaced, but the vehicle failed to start. The cause of the failure was not yet determined. The contact was informed of additional costs and asked to retrieve the vehicle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 230,000.
Mileage: 230,000
While parked the drivers seat headrest ARS system activated. Hitting the driver in the back of the head.
None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was wearing my seatbelt, but the airbags did not deploy. I did not have the added protection of the airbags, so my injuries were much more severe than they would have been if the airbags had deployed. I have 2, possibly 3 fractures in my neck and spine, 2 fractures to the ribs near the sternum, organ damage, necrosis and nerve damage to the right leg, severe whiplash and many more injuries. The insurance company inspected the car after the car accident, Pioneer Insurance Company. There were no warning lights on that would indicate a problem with the airbags. I had been driving that car for years and never had a problem with the airbags. To my knowledge, no one has ever been in an accident in this car that would require the use of the airbags. I expected the airbags to work if I ever needed them and they did not, without warning.
The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the low oil pressure and the check engine warning lights illuminated. In addition, the contact stated that the tires were recently replaced; however, the low tire pressure warning light illuminated. The vehicle was taken to an independent mechanic, but was unofficially diagnosed with a wiring harness failure. The vehicle was not repaired. The dealer was made aware of the failure and suggested that the vehicle be taken to the dealer for a diagnostic test. Additionally, the contact was advised of the diagnostic testing fee. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Mileage: 79,000
I am the original owner of a Dodge Journey 2014 SXT that had the R61 ABS recall done in 2016. Now my ABS and Traction Light is on constantly and I have no cruise control. I took it into a dealer for the U49 Recall and asked them to look at the ABS issue. They said the ABS module needed replacement and the wiring due to rodent damage. I contacted my insurance for comprehensive coverage of rodent damage.. The insurance adjuster went to look at the car and found NO RODENT DAMAGE and therefore no claim...I contacted FCA (Stellantis) customer service center and was told that the R61 recall for this vehicle on this issue was already performed in 2016 . They told me that the recall was only guaranteed for 2 years???? Should not the recall of the R61 that was done in 2016 for safety be still under warranty????
viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.
viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.
Recall U67
I am writing to file a formal complaint regarding a persistent engine misfire in my 2014 Dodge Journey AWD, which I believe may pose a safety risk to my family, myself, other drivers, and is not explained by regular maintenance and care. Since I first purchased the vehicle, I have performed all necessary maintenance and adhered to the recommended service intervals. However, despite these precautions, the engine has experienced consistent misfires. The misfires are particularly noticeable when I attempt to accelerate, whether when speeding up or turning. This issue has caused a noticeable hesitation in power delivery, which has created dangerous situations while merging onto highways or trying to maintain speed during turns. I have taken the vehicle to multiple certified mechanics and dealerships, but they have been unable to provide a clear cause for the engine misfires. The misfires have not been resolved with routine maintenance or repairs. This issue has persisted for several mon
Hi, my dodge Journey 2014 has been experiencing steering issues(stiff and hard to turn) when driving at lower speeds. I know that same Dodge Journey model and year has had a lot of recalls for that. Please verify and let me know what's the process to get this steering issue fixed under recall as this is increased risk of a crash.
Hi, my dodge Journey 2014 has been experiencing steering issues(stiff and hard to turn) when driving at lower speeds. I know that same Dodge Journey model and year has had a lot of recalls for that. Please verify and let me know what's the process to get this steering issue fixed under recall as this is increased risk of a crash.
ABS recall dealership has had the vehicle for 3 months
My complaint is I just had an oil change which I have done every 3000 miles since I own this car. I took car in December 9th for an oil change and after, the car started leaking oil all over. I took it back to Richlonn's Service which indicated that the cooler/oil filter housing was cracked, it cost me $1,382.93 to repair. The cooler/filter housing is located above exhaust manifold which had to be removed to replace, I think this is a fire hazard, not only that, I found out, Chrysler has had problems with these plastic housings, over the years Did they withhold information from the NHTSA.? If you check Amazon just look at the number of people that had to replace these units. I'm [XXX], driving [XXX] years all the cars that I owned I never heard of a oil housing cracking. I just check with amazon, but if you look into it at other service centers you will see how many have been repaired! I think Chrysler should be responsible for the repairs, I am also writing to Chrysler about thi
My complaint is I just had an oil change which I have done every 3000 miles since I own this car. I took car in December 9th for an oil change and after, the car started leaking oil all over. I took it back to Richlonn's Service which indicated that the cooler/oil filter housing was cracked, it cost me $1,382.93 to repair. The cooler/filter housing is located above exhaust manifold which had to be removed to replace, I think this is a fire hazard, not only that, I found out, Chrysler has had problems with these plastic housings, over the years Did they withhold information from the NHTSA.? If you check Amazon just look at the number of people that had to replace these units. I'm [XXX], driving [XXX] years all the cars that I owned I never heard of a oil housing cracking. I just check with amazon, but if you look into it at other service centers you will see how many have been repaired! I think Chrysler should be responsible for the repairs, I am also writing to Chrysler about thi
Unknown: traction control light, air bag light, cruis control, horn, are not functioning properly and i believe it is the clock spring. Not sure if it was part of a recall previously.
Unknown: traction control light, air bag light, cruis control, horn, are not functioning properly and i believe it is the clock spring. Not sure if it was part of a recall previously.
Unknown: traction control light, air bag light, cruis control, horn, are not functioning properly and i believe it is the clock spring. Not sure if it was part of a recall previously.
my rear back up camera going bad again I had it replace a few yrs ago and it is doing the same thing again, picture is upside down at times or the image is doing a horizontal rolling making it unusable or going blank and also is distracting when trying to back up and the image catches your eyes while backing up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.