DODGE JOURNEY · model year

2012 DODGE JOURNEY

620 NHTSA complaints, 34 crash reports, and 6 active recalls for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2012DODGEJOURNEY carries 620 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 34 crashes, 17 fires, 40 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 JOURNEY is electrical system with 113 filings, followed by engine (97) and service brakes (95). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2012 JOURNEY, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

620
Complaints
34
Crashes
17
Fires
40
Injuries
0
Deaths
2012 DODGE JOURNEY — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2012 DODGE JOURNEY. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

620 filings

Crashes Reported

34 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

NHTSA NCAP overall: 4/5 — Strong NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM113
ENGINE97
SERVICE BRAKES95
UNKNOWN OR OTHER47
ELECTRONIC STABILITY CONTROL (ESC)44
POWER TRAIN35
AIR BAGS28
STEERING23
VEHICLE SPEED CONTROL18
FUEL/PROPULSION SYSTEM14
WHEELS13
EXTERIOR LIGHTING12
SUSPENSION10
SEATS9
SERVICE BRAKES, HYDRAULIC9

Recalls (6)

11V48700029/09/2011

ENGINE AND ENGINE COOLING

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED W

15V67500019/10/2015

ELECTRONIC STABILITY CONTROL (ESC)

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Elec

11V55000010/11/2011

SERVICE BRAKES, HYDRAULIC:FLUID

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.

17V43200007/07/2017

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

15V43100007/07/2015

ENGINE AND ENGINE COOLING:ENGINE

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

16V27300006/05/2016

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Recent Complaints

20260215ELECTRICAL SYSTEM

My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.

20260215POWER TRAIN

My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.

20260215UNKNOWN OR OTHER

My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.

20260214STRUCTURE:BODY

Error code B25AA-01 Front Passenger Door Handel- General Electrical failure is on in my car since you are investigating it thought you might know

20260214ENGINE

No compression head gasket prob not running hot or water being used but cylinder test shows no compression and combustion leak detector test shows leak

20260209FireENGINE AND ENGINE COOLING

The contact owned a 2012 Dodge Journey. The contact stated that upon her daughter starting the vehicle, an abnormal popping noise was emitted from the vehicle without warning. The vehicle caught fire as the contact's daughter exited the vehicle. The fire department was called to the scene of the incident, where they extinguished the fire. No injuries were reported, and a police report was not filed. A corner of the contact's home caught fire, melting the home's siding. Two other vehicles also caught fire, which melted the front ends of those vehicles. The vehicle was towed to an independent tow yard, where the vehicle was destroyed. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the contact discovered that there was a recall on the vehicle for NHTSA Campaign Number: 15V431000(Engine and Engine Cooling). The failure mileage was unknown.

20260122AIR BAGS

Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it a

20260122SERVICE BRAKES

Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it a

20260122ENGINE

Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it a

20250812SEATS

Headrest popped open and can't be closed. Unable to remove headrest to try and fix it

20250729ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.

Mileage: 150,000

20250729SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.

Mileage: 150,000

20250711WHEELS

My car is a Dodge Journey with a 4 cylinder engine, factory steel wheels and bolt-on wheel covers. The factory wheel nuts are collapsing in diameter as a result of contact with impact wrenches. Recently I had a flat tire and in efforts to remove the wheel, because the wheel nuts had collapsed in diameter, special tools were needed to remove them. Had the flat tire occurred on the highway, it would not have been possible to remove the wheel and install the spare tire, posing a severe safety problem. I have replaced the factory wheel nuts on the wheel where the flat tire occurred and expect to do so on the other wheels

20250425SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 Dodge Journey. The contact stated while driving 50-60 MPH, the brakes locked up and the vehicle became uncontrollable. There was an unknown orange warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

Mileage: 120,000

20250313ENGINE

Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problems requiring major repairs Catalytic converter and exhaust failures Brake system failures and premature caliper wear Electrical malfunctions affecting windows, wiring, and power systems Despite this clear pattern of defects in Dodge Journey models, my specific vehicle has not been recalled for these issues. Dodge/Stellantis needs to explain why these defects are not being covered under existing recalls when the same problems have been recognized i

20250313ELECTRICAL SYSTEM

Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problems requiring major repairs Catalytic converter and exhaust failures Brake system failures and premature caliper wear Electrical malfunctions affecting windows, wiring, and power systems Despite this clear pattern of defects in Dodge Journey models, my specific vehicle has not been recalled for these issues. Dodge/Stellantis needs to explain why these defects are not being covered under existing recalls when the same problems have been recognized i

20250313SERVICE BRAKES

Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problems requiring major repairs Catalytic converter and exhaust failures Brake system failures and premature caliper wear Electrical malfunctions affecting windows, wiring, and power systems Despite this clear pattern of defects in Dodge Journey models, my specific vehicle has not been recalled for these issues. Dodge/Stellantis needs to explain why these defects are not being covered under existing recalls when the same problems have been recognized i

20250129UNKNOWN OR OTHER

Moisture in ABS module causing warning lights. My vehicle vin was not included in the 2012 dodge journey recall but I am having the same issue

20250107SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

Mileage: 99,000

20241113ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.

Mileage: 99,784

Compare 2012DODGEJOURNEY to Similar Vehicles

NHTSA Investigations 1 Open

Frequently Asked Questions

How many complaints does the 2012 DODGE JOURNEY have?
The 2012 DODGE JOURNEY has 620 NHTSA complaints, 34 crashes, 17 fires, 40 injuries, and 0 deaths reported.
What is the safety rating for the 2012 DODGE JOURNEY?
The 2012 DODGE JOURNEY received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2012 DODGE JOURNEY?
Yes, the 2012 DODGE JOURNEY has 6 recall(s). The most common affected component is ENGINE AND ENGINE COOLING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2012 DODGE JOURNEY?
The most-complained component for the 2012 DODGE JOURNEY is ELECTRICAL SYSTEM with 113 complaints. Other frequently reported areas include ENGINE and SERVICE BRAKES.
Is the 2012 DODGE JOURNEY safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2012 DODGE JOURNEY has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.