DODGE JOURNEY · model year

2011 DODGE JOURNEY

252 NHTSA complaints, 11 crash reports, and 4 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2011DODGEJOURNEY carries 252 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 6 fires, 21 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 JOURNEY is service brakes with 47 filings, followed by electrical system (41) and engine (29). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2011 JOURNEY, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

252
Complaints
11
Crashes
6
Fires
21
Injuries
0
Deaths

Total Complaints

252 filings

Crashes Reported

11 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: 4/5

Complaints by Component

ComponentCount
SERVICE BRAKES47
ELECTRICAL SYSTEM41
ENGINE29
STEERING22
POWER TRAIN16
AIR BAGS14
UNKNOWN OR OTHER14
EXTERIOR LIGHTING8
VEHICLE SPEED CONTROL7
ELECTRONIC STABILITY CONTROL (ESC)7
SERVICE BRAKES, HYDRAULIC6
ENGINE AND ENGINE COOLING5
SUSPENSION4
POWER TRAIN:AUTOMATIC TRANSMISSION3
WHEELS3

Recalls (4)

11V31500008/06/2011

STEERING:COLUMN

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUIL

17V43200007/07/2017

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

15V43100007/07/2015

ENGINE AND ENGINE COOLING:ENGINE

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

16V27300006/05/2016

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Recent Complaints

20260122STEERING

Stirring wheel fluid hose has burst during cold weather, and will lose control of wheel. My car wasn’t listed in the recall for that said issue for other dodge journey’s. I had it repair ones and now its doing it again.

20250820SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS brake module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the ABS brake module part had been discontinued. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

Mileage: 107,000

20240620FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

The contact owns a 2011 Dodge Journey. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was not able to restart after each failure. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that his friend replaced the fuel pump an additional four times. The vehicle was then taken to a dealer where it was diagnosed that the fuel pump or TIPM sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

Mileage: 145,000

20240503FireENGINE AND ENGINE COOLING

The contact owned a 2011 Dodge Journey. The contact received notification of the NHTSA Campaign Number: 15V431000 (Engine and Engine Cooling). The vehicle was repaired, however, the failure recurred while the vehicle was stopped at a stop sign, and the contact saw flames coming from the hood. The contact exited the vehicle. The fire department extinguished the fire. A police report was filed. A fire report was filed. There were no other occupants in the vehicle. No injuries were sustained. The contact was informed that the fire started in the manifold. The vehicle was towed to a tow yard. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown.

20240429CrashAIR BAGS

The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The air bags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. Although examined at the scene by EMS, the contact's daughter later transported herself to an area hospital, where she was treated for a concussion and a nondescript injury to her left knee requiring surgery. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 167,000.

Mileage: 167,000

20221220UNKNOWN OR OTHER

Defrost doesn’t work due to no heat on passenger side. Heater core replaced and has to be flushed out every year. Research on the internet says this is a common issue but no recall.

20221220VISIBILITY/WIPER

Defrost doesn’t work due to no heat on passenger side. Heater core replaced and has to be flushed out every year. Research on the internet says this is a common issue but no recall.

20220412POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2011 Dodge Journey. The contact stated that the transmission warning light would illuminate while attempted to change gears. The contact took the vehicle to a certified mechanic and was informed that the torque converter failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

Mileage: 89,000

20220131POWER TRAIN

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with head gasket failure. The vehicle was then taken to the dealer and diagnosed with powertrain control module (PCM) failure. The dealer updated the PCM software; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.

Mileage: 138,000

20220131UNKNOWN OR OTHER

You can read online anywhere that the ECU is a MAJOR problem. My car battery dies everytime i shut it off. Ive replace the battery 8 times, the alternator 4 times. Had countless amout of diagnostic tests done on it. Still nothing. Come to find out its the ECU which i cant afford to replace as its over $800 to repair. Look online and you'll see almost everyone with a journey has this problem. When it causes my car to shut off while driving, it becomes a serious safety issue as i always have 4 small children with me. 3 three year olds and a 6 year old. Nobody wants a dodge because of the problems associated with it. Please fix this. Please.

20210808UNKNOWN OR OTHER

Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line

20210808ELECTRICAL SYSTEM

Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line

20210808POWER TRAIN

Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line

20210405ELECTRICAL SYSTEM

SPEED IS HORRIBLE I DON'T NO WHERE TO START

20210405ENGINE

SPEED IS HORRIBLE I DON'T NO WHERE TO START

20210405FUEL/PROPULSION SYSTEM

SPEED IS HORRIBLE I DON'T NO WHERE TO START

20201213ENGINE

MY CAR HAS ONLY 91000 MILES AND THERE IS A CLICK FROM THE TRANSMISSION AND A WEIRD SLOWING NOISE HAVE NO CLUE WHY DONE ALL THE MAINTENANCE ONE IT

Mileage: 85,000

20201213POWER TRAIN

MY CAR HAS ONLY 91000 MILES AND THERE IS A CLICK FROM THE TRANSMISSION AND A WEIRD SLOWING NOISE HAVE NO CLUE WHY DONE ALL THE MAINTENANCE ONE IT

Mileage: 85,000

20201211ELECTRICAL SYSTEM

THERE ARE MANY MANY AS IN HUGE MULTIPLE COMPLAINTS OF THIS JOURNEY VEHICLE NOT STARTING BECAUSE KEEPING A CHARGE. WE HAVE HAD TO BUY AND HAVE DEALER INSTALL THREE BATTERIES IN THE LAST FOUR YEARS. FOUND ONE PROBLEM, LEAVING A CD IN THE PLAYER CAUSES THE BATTERY TO DRAIN. CANNOT FIND ANY OTHER. PLEASE HELP.

Mileage: 47,000

20201206SERVICE BRAKES

BREAK CALIPERS LOCK UP WHEN DRIVING. THEY HAVE BEEN REPLACED AND CONTINUE TO DO THIS

Mileage: 213,000

Compare 2011DODGEJOURNEY to Similar Vehicles

NHTSA Investigations 1 Open

Frequently Asked Questions

How many complaints does the 2011 DODGE JOURNEY have?
The 2011 DODGE JOURNEY has 252 NHTSA complaints, 11 crashes, 6 fires, 21 injuries, and 0 deaths reported.
What is the safety rating for the 2011 DODGE JOURNEY?
The 2011 DODGE JOURNEY received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of 4/5.
Are there any recalls for the 2011 DODGE JOURNEY?
Yes, the 2011 DODGE JOURNEY has 4 recall(s). The most common affected component is STEERING:COLUMN. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2011 DODGE JOURNEY?
The most-complained component for the 2011 DODGE JOURNEY is SERVICE BRAKES with 47 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and ENGINE.
Is the 2011 DODGE JOURNEY safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2011 DODGE JOURNEY has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.