Total Complaints
144 filings
DODGE GRAND CARAVAN · model year
144 NHTSA complaints, 4 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004DODGEGRAND CARAVAN carries 144 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 2 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 GRAND CARAVAN is fuel/propulsion system with 25 filings, followed by electrical system (10) and fuel system, gasoline (8). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 20 investigation files overlapping the 2004 GRAND CARAVAN, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
144 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 25 |
| ELECTRICAL SYSTEM | 10 |
| FUEL SYSTEM, GASOLINE | 8 |
| SERVICE BRAKES, HYDRAULIC | 7 |
| ENGINE AND ENGINE COOLING | 7 |
| STEERING | 6 |
| LATCHES/LOCKS/LINKAGES | 6 |
| ENGINE | 6 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 4 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | 4 |
| EXTERIOR LIGHTING | 4 |
| AIR BAGS | 4 |
| STEERING:RACK AND PINION | 3 |
| EQUIPMENT | 3 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 3 |
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
The contact owns a 2004 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear passenger side of the vehicle. The air bags failed to deploy. The air bags warning light illuminated. The contact stated that her face hit the steering wheel. A police report was filed. The contact drove to the nearest hospital, however, she was unconscious upon arrival and was transported inside the hospital. The vehicle was towed to the contact's residence. The contact had been seeking medical assistance. The dealer was notified of the failure and informed the contact that her VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.
SLIDING DOOR LOCKING ACTIVATOR FAILURE PREVENTS TO DOOR FROM BEING UNLOCKED MANUALLY WHICH IS A BIG SAFETY ISSUE BECAUSE REAR PASSENGERS CANNOT EXIT THEM DOORS AND THEREFORE HAVE TO CLIMB OVER THE CONSOLE AND FRONT SEATS TO EXIT .. THIS IS A BIG PROBLEM AFFECTING ALL GRAND CARAVAN AND CARAVANS WITH POWER LOCK AND SLIDING DOORS. I WILL REPEAT THIS YOU CANNOT UNLOCK THE DOOR MANUALLY IF THE ACTUATOR FAILS WHICH PREVENTS PASSENGERS FROM EXITING THE VEHICLE IN THE CASE OF AN EMERGENCY AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND REPAIR THEM SO THE LOCKS CAN BE UNLOCK UNDER ALL CIRCUMSTANCES FROM THE INSIDE
Mileage: 200,000
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT STATED AS PRECAUTION THE VEHICLE WAS STOPPED TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR WAS THE MANUFACTURED NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 213,000.*DT CONSUMER STATED AFTER CHANGING THE THERMOSTAT PIECES OF PLASTIC CAME OUT OF THE MOTOR. PROBLEM WITH OVERHEATING HAS OCCURED FOR 4 YEARS. *JB*DT*JB
Mileage: 213,000
HAIRLINE CRACKS IN FUEL PUMP OUTLET JUST BEFORE CONNECTING TO FUEL LINE LEADS TO STRONG FUEL SMELL AND FUEL VAPORS ALL AROUND VEHICLE. FUEL PUMP NEEDS REPLACEMENT TO REPAIR THIS DANGEROUS CONDITION. HIGHLY SUGGEST DIFFERENT FUEL PUMP DESIGN THAT IS NOT PRONE TO HAIRLINE CRACKS AND POTENTIAL FIRE HAZARD AS FUEL LEAK IS ABOUT ONE FOOT AWAY FROM A HOT MUFFLER AND A TOSSED CIGARETTE OR OTHER SPARK COULD CAUSE A FIRE OR EXPLOSION.
Mileage: 260,000
AFTER FILLING THE GAS TANK, WITHIN A FEW MILES THE VEHICLE WILL STALL. DODGE ALREADY HAS EXTENDED THE WARRANTY ON THE FUEL TANK OF VEHICLE BUILT AFTER SEPTEMBER 2003 BUT MINE WAS BUILT AUGUST 5 2003 SO IT IS OUTSIDE THEIR WINDOW. THIS IS A VERY DANGEROUS ISSUE BECAUSE IT HAS HAPPENED TO ME ON THE HIGHWAY AT 55 MILES AN HOUR AND I THEN HAVE NO POWER AND NEED TO GET OUT OF THE WAY OF TRAFFIC THAT IS GOING TO RUN ME OVER.
Mileage: 115,000
EVERY TIME WE FILL THE FUEL TANK THE CARAVAN CUTS OFF AND RIDES VERY ROUGH. THE RECALL ON THE DODGE CARAVAN WAS ON VANS BUILD STARTING ON 09/01/2003 MY CARAVAN WAS BUILT ON 09/29/2013.
Mileage: 150,000
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
ENGINE STALLS OUT 10 OR 15 SECONDS AFTER FILLING THE GAS TANK. USUALLY ON THE HIGHWAY YOU ARE TURNING ON TO. ITS BEEN DOING THIS FOR A COUPLE OF YEARS.
Mileage: 160,000
THE VEHICLE STALLS OUT AFTER FILLING AT THE GAS STATION. REPORTEDLY DUE TO AN ISSUE WITH THE CHECK VALVE AND REQUIRES THE ENTIRE FUEL TANK TO BE REPLACED.
Mileage: 75,000
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL STARTED GOING TO THE RED SIDE; INDICATING THAT THE VEHICLE WAS HAVING TROUBLE REGULATING THE ENGINE COOLING SYSTEM. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CARBON FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL STARTED GOING TO THE RED SIDE; INDICATING THAT THE VEHICLE WAS HAVING TROUBLE REGULATING THE ENGINE COOLING SYSTEM. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CARBON FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
AFTER FUELING THE CHECK ENGINE LIGHT IS NOW ON AND INDICATES AN EMISSIONS LEAK WHICH CAUSES VAPORS TO NOW BUILD UP INSIDE THE VAN AFTER EVERY REFUELING. IF FILLED TO CAPACITY THE VEHICLE WILL ALSO STUTTER AND SOMETIMES COMPLETELY STALL SHORTLY AFTER FUELING.
Mileage: 33,000
I WENT TO THE GAS STATION AND FILLED MY GAS TANK, NOT TOPPING IT OFF, AND AS SOON AS I TURNED OUT OF THE STATION ON A MAJOR ROAD THE VEHICLE STALLED AND ALMOST RESULTING IN AN ACCIDENT. AFTER A QUICK RESTART THE VAN RAN FINE AND I WAS ABLE TO DRIVE FROM NASHVILLE, TN TO ATLANTA, GA WITH NO PROBLEMS. BUT WHEN I FILLED UP AGAIN IN ATLANTA, RIGHT AFTER PULLING OUT OF THE GAS STATION THE VEHICLE STALLED AGAIN, IN THE MIDDLE OF A BUSY INTERSECTION. THIS PROBLEM IS WIDELY REPORTED ACROSS DODGE AND CHRYSLER VANS, WITH OVER 100 COMPLAINTS ON THIS WEBSITE. I'M HOPING THIS ISSUE WITH THE GAS TANK/SENSORS WILL BE ADDRESS. THANK YOU.
Mileage: 115,000
EVERY TIME I FILL MY TANK (I DO NOT TOP OFF), WITHIN A FEW MINUTES OF LEAVING THE STATION, THE VAN DIES. IT NORMALLY RE-STARTS, BUT IT TAKES QUITE A LOT OF GAS PEDAL PUMPING. THIS IS DANGEROUS WHEN IT HAPPENS IN THE MIDDLE OF AN INTERSECTION. I HAD THE FUEL PUMP AND FILTER REPLACED AND THAT DID NOT SOLVE THE PROBLEM. NOW I UNDERSTAND THAT THE VALVE ON TOP OF THE TANK IS AT FAULT, BUT YOU HAVE TO REPLACE THE ENTIRE TANK. THIS IS A DESIGN FLAW AND NEEDS TO BE CORRECTED.
Mileage: 109,000
WHILE MAKING LEFT THE VEHICLE STALLED WHILE IN MOTION IN THE MIDDLE OF MAJOR INTERSECTION. AFTER A 20 OR SO SECONDS, THE VEHICLE ENGINE TURNED ON. ANOTHER INCIDENT, APPROXIMATELY A YEAR AGO, WHILE TRAVELING 60+ MILES ON MAJOR INTERSTATE, THE VEHICLE AGAIN SHUT DOWN WHILE IN MOTION. I HAD TO COAST THE VEHICLE, WITH LOSS OF POWER, TO MEDIAN ON THE INTERSTATE. AFTER ABOUT A MINUTE OR SO, THE VEHICLE TURNED ON. ALWAYS UPON FILLING THE GAS TANK, THE VEHICLE STALLS WHILE EXITING THE GAS STATION OR SHORTLY THEREAFTER. AFTER A MINUTE, THE VEHICLE IS ABLE TO TURN BACK ON. *TR
Mileage: 108,000
CAR SHUTS OFF AFTER FILLING THE GAS TANK. THIS HAS HAPPENED SEVERAL TIMES. ALWAYS ON THE ROAD AND IN TRAFFIC. *TR
Mileage: 124,000
AFTER FILLING MY '04 GRAND CARAVAN WITH FUEL AND ATTEMPTING TO LEAVE THE PUMP MY CARAVAN SHUTS OFF. THIS HAS BEEN ON AN ONGOING ISSUE FOR OVER 2 YEARS. AFTER SEVERAL REPAIR ATTEMPTS I WAS TOLD TODAY THAT THE VAPOR SEPARATOR VALVE LOCATED ON TOP OF THE GAS TANK IS FAULTY. A VALVE THAT DODGE DOES NOT MAKE AVAILABLE FOR REPAIR. THE ONLY "FIX" THAT IS OFFERED IS TO REPLACE THE ENTIRE TANK OF WHICH I WAS TOLD TODAY WOULD BE $1600. *TR
Mileage: 150,000
EVERY TIME I FILL UP THE VAN, AS SOON AS I PULL OUT OF THE GAS STATION IT WILL IDLE ROUGH, HESITATE, OR DIE ALL TOGETHER. I COULD HAVE 1/2 TANK AND ADD MAYBE 5 GAL OF GAS AND IT WILL DO THE SAME THING. I SAW ONLINE THAT I AM NOT THE ONLY ONE THAT HAD THIS ISSUE. IT RANGES FOR DIFFERENT YEARS AND COME TO FIND OUR IT HAS TO DO WITH A VALVE ABOVE THE TANK AND CANT BE REPLACED SINGLY BUT THE WHOLE TANK FOR $1600 PLUS LABOR. THIS IS A SAFETY ISSUE BECAUSE THIS THING HAS HAPPEN IN THE MIDDLE OF AN INTERSECTION WHILE TURNING. I CALLED MELLOY DODGE HERE IN ALBUQUERQUE NM AND THEY RIGHT SHOT ME DOWN ABOUT AS QUICK IT TOOK TO DIAL THE PHONE NUMBER. *TR
Mileage: 80,000
THE FUEL PUMP HAS HAIR LINE FRACTURES IN MULTIPLE PLACES OF FUEL PUMP IN AND IS LEAKING GAS LOOKS LIKE ITS BEEN THERE FOR AWHILE BUT I JUST NOTICED IT IN JULY IV BEEN READING UP ON IT AND THERE'S. BEEN ALOT OF PEOPLE WITH THE SAME PROBLEM WITH 04 DODGE GRANDCARE VANS SXT AND OTHERS MODELS ALSO...... THANKS. *TR
I WAS DRIVING AND THE PASSENGER SIDE AIRBAG DEPLOYED. THERE WAS NO ONE IN THE PASSENGER SEAT AND NO ACCIDENT TO CAUSE THE AIRBAG TO BLOW. *TR
Mileage: 241,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.