2003 DODGE GRAND CARAVAN

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE

STRUCTURE

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EX

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

The contact owns a 2003 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed and turning, the vehicle made an abnormal growling sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering fluid was leaking. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the vehicle had been repaired under NHTSA Campaign Number: 04V386000 (Steering) in 2004. The failure mileage was approximately 329,281.

Mileage: 329,281

TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING PIN WAS FRACTURED AND CAUSED THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 367,000.

Mileage: 367,000

TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 238,000.

Mileage: 238,000

THERE ARE TWO PROBLEMS THAT ARE VERY SERIOUS. FIRST, IN 2017 AS I WAS EXITING THE INTERSTATE, I DROVE THROUGH A PUDDLE. AS I ATTEMPTED TO TURN LEFT ONTO THE ROAD, MY STEERING WHEEL LOCKED AND IT WAS ONLY WITH EXTREME FORCE AND SLAMMING ON THE BRAKES THAT I KEPT FROM RUNNING THROUGH THE GUARDRAIL, AND DROPPING DOWN TO THE INTERSTATE BELOW. I WAS UNABLE TO MAKE THE TURN AND STOPPED ON THE OVERPASS UNTIL MY STEERING WHEEL UNLOCKED. YES, MY ENGINEER HUSBAND KEEPS UP WITH ALL OF OUR REGULAR MAINTENANCE, INCLUDING THE BELTS. NEXT, WITH AN UNUSUALLY HEAVY RAIN THIS PAST WEEK, MY BATTERY LIGHT CAME ON. AFTER PARKING FOR AN HOUR, MY STEERING WHEEL WOULD NOT TURN WHEN I ATTEMPTED GO AGAIN. I RESTARTED THE CAR FIVE TIMES BEFORE THE STEERING UNLOCKED. ALL WEEK, DURING THAT HEAVY RAIN, THE STEERING LOCKED REGULARLY. THESE PROBLEMS ARE ALL OVER THE WEB. WOMEN AND CHILDREN EVERYWHERE ARE IN DANGER OF DYING FROM SOMETHING THAT SHOULD HAVE BEEN RECALLED YEARS AGO. WHY IS THERE NO RECALL

Mileage: 238,958

THERE ARE TWO PROBLEMS THAT ARE VERY SERIOUS. FIRST, IN 2017 AS I WAS EXITING THE INTERSTATE, I DROVE THROUGH A PUDDLE. AS I ATTEMPTED TO TURN LEFT ONTO THE ROAD, MY STEERING WHEEL LOCKED AND IT WAS ONLY WITH EXTREME FORCE AND SLAMMING ON THE BRAKES THAT I KEPT FROM RUNNING THROUGH THE GUARDRAIL, AND DROPPING DOWN TO THE INTERSTATE BELOW. I WAS UNABLE TO MAKE THE TURN AND STOPPED ON THE OVERPASS UNTIL MY STEERING WHEEL UNLOCKED. YES, MY ENGINEER HUSBAND KEEPS UP WITH ALL OF OUR REGULAR MAINTENANCE, INCLUDING THE BELTS. NEXT, WITH AN UNUSUALLY HEAVY RAIN THIS PAST WEEK, MY BATTERY LIGHT CAME ON. AFTER PARKING FOR AN HOUR, MY STEERING WHEEL WOULD NOT TURN WHEN I ATTEMPTED GO AGAIN. I RESTARTED THE CAR FIVE TIMES BEFORE THE STEERING UNLOCKED. ALL WEEK, DURING THAT HEAVY RAIN, THE STEERING LOCKED REGULARLY. THESE PROBLEMS ARE ALL OVER THE WEB. WOMEN AND CHILDREN EVERYWHERE ARE IN DANGER OF DYING FROM SOMETHING THAT SHOULD HAVE BEEN RECALLED YEARS AGO. WHY IS THERE NO RECALL

Mileage: 238,958

THE PASSENGER SIDE SEAT BELT WARNING LIGHT TURNS ON EVEN WHEN THERE IS NO ONE IN THAT SEAT AND THE PASSENGER SIDE SEAT BELT RELEASES WHEN THERE IS SOMEONE IN THE SEAT! ADULTS AND OLDER CHILDREN HAVE PUT THE SEAT BELT IN PLACE BUT THE WARNING LIGHT STAYS ON. WHILE DRIVING OR SITTING STILL, THE SEAT BELT WILL RELEASE AT RANDOM, CAUSING THE PASSENGER TO HAVE TO CLICK IT INTO PLACE AGAIN. WHEN THE PASSENGER CLICKS THE SEAT BELT IN PLACE AND PULLS ON IT, IT EITHER STAYS IN POSITION OR RELEASES. IF IT STAYS IN POSITION, THEN WHILE DRIVING AND OR PARKED, THE SEAT BELT WILL SUDDENLY RELEASE. WHEN THE DRIVER HAD TO STEP HARDER ON THE BRAKE TO AVOID A DRIVER WHO STOPPED SUDDENLY, THE SEAT BELT RELEASED YET AT OTHER TIMES, THE SEAT BELT REMAINS IN PLACE. IT DOESN'T MATTER WHETHER OR NOT THE VAN IS IN GEAR OR PARKED, OR IF WE'RE STOPPED, MOVING, HIGHWAY DRIVING OR CITY DRIVING, THE SEAT BELT WILL RELEASE AT RANDOM TIMES. THIS HAD HAPPENED MULTIPLE TIMES SINCE WE BOUGHT THE VEHICLE, SOMETIMES MULTI

Mileage: 191,600

TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING WHILE THE COVER WAS CLOSED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385) WAS CALLED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING WHILE THE COVER WAS CLOSED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385) WAS CALLED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING FROM THE GAS STATION AT 5 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON HIGHWAY 52 IN FLORIDA WHERE IT WAS DIAGNOSED THAT THE FRAME THAT HELD THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING FROM THE GAS STATION AT 5 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON HIGHWAY 52 IN FLORIDA WHERE IT WAS DIAGNOSED THAT THE FRAME THAT HELD THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

DURING A MARCH 2016 ROAD TRIP TO ATLANTA, GA, FROM MICHIGAN, WHILE TRAVELING ABOUT 65 MPH ON I-75, TEMPERATURE GAUGE NEEDLE BEGAN TO CLIMB TOWARD THE RED ZONE ON THE INSTRUMENT DIAL. WITHIN MINUTES I PULLED OFF ONTO A HIGHWAY CONSTRUCTION SITE WHERE I STOPPED THE VEHICLE AND TURNED OFF THE IGNITION SWITCH. OPENING THE HOOD, I BEGAN TO INVESTIGATE THE PROBLEM(S). COOL UPPER RADIATOR HOSE. COOL RADIATOR CAP. TURNED CAP OFF AND DISCOVERED NO COOLANT IN RADIATOR. NO APPARENT SOURCE OF LEAKING. ADDED ICE WATER FROM ICE CHEST TO RADIATOR HOPING TO LOCATE SOURCE OF LEAK. TURNED ENGINE ON AND LOCATED LEAK BENEATH PASSENGER SIDE OF VEHICLE: TWO SMALL HOLES IN CORRODED EXPOSED STEEL TUBING ROUTING COOLANT TO REAR HEATER ASSEMBLY IN REAR OF VAN. THE NEXT DAY DISCOVERED THAT CHRYSLER HAD CHANGED THE PART FROM STEEL TO ALUMINUM IN LATE 2000'S TO HELP PREVENT THE CORROSIVE ACTION OF ROAD SALT IN THE NORTHERN CLIMATES THAT HAD AFFECTED MANY SIMILAR VEHICLES DURING THE MID-2000'S. HOWEVER,

Mileage: 195,000

TRANSMISSION

TRANSMISSION

TRANSMISSION

TAKATA RECALL, MY CAN HAS HAD SOME SERIOUS SAFETY ELECTRICAL ISSUES FOR QUITE SOME TIME NOW.I'VE HAD MANY DANGEROUS SITUATIONS. WITH THIS CAN ONE THING AFTER THE NEXT. I'M NOT SURE EXACTLY THE PROBLEM BUT SOMETHING THE POWER CONTROL MODUAL OR WIRING HARNESS IS NOT OK. THE RADIATOR FANS DIDN'T WORK AS WELL AS THE POWER CONTROLS WINDOWS,HEAT,AC,RADIO, AND THE WIPERS ECT.THERE IS SPARKING COMING FROM THE CAR. WIRES HAD STARTED TO CATCH FIRE. AS WELL AS THE CAR OVERHEATING.

Mileage: 125,000

I WAS DRIVING DOWN THE ROAD SLEES LIMIT WAS 45 I WAS DOING 50 MD A DEER CAME OUT IN FRONT OF ME AND I HIT IT HEAD ON THW WHOLE FRONT ENDS OF MY CAR IS AT MY WINDSHIELD. IT WAS A VERY HARD IMPACT THAT BROUGHT ME TO A COMPLETE STOP M Y AIR BAGS DIS NOT DEPLOY AS THEY SHOULD HAVE WITH A IMPACT LIKE THAT

Mileage: 120,000

I WAS DRIVING DOWN THE ROAD SLEES LIMIT WAS 45 I WAS DOING 50 MD A DEER CAME OUT IN FRONT OF ME AND I HIT IT HEAD ON THW WHOLE FRONT ENDS OF MY CAR IS AT MY WINDSHIELD. IT WAS A VERY HARD IMPACT THAT BROUGHT ME TO A COMPLETE STOP M Y AIR BAGS DIS NOT DEPLOY AS THEY SHOULD HAVE WITH A IMPACT LIKE THAT

Mileage: 120,000

TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT SHIFTED INTO NEUTRAL AND MANEUVERED INTO THE EMERGENCY LANE, WHERE THE ENGINE STALLED WITHOUT WARNING. THE CONTACT NOTICED FLAMES EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT AND PASSENGERS EXITED THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BURNS AND ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE WAS BELIEVED TO BE RELATED TO NHTSA CAMPAIGN NUMBER: 02V274000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

Mileage: 71,000

TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000