Total Complaints
1860 filings
DODGE GRAND CARAVAN · model year
1860 NHTSA complaints, 40 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996DODGEGRAND CARAVAN carries 1860 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 40 crashes, 68 fires, 42 injuries, and 7 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 GRAND CARAVAN is air bags with 181 filings, followed by power train:automatic transmission (168) and vehicle speed control (113). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 20 investigation files overlapping the 1996 GRAND CARAVAN, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1860 filings
Crashes Reported
40 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| AIR BAGS | 181 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 168 |
| VEHICLE SPEED CONTROL | 113 |
| ELECTRICAL SYSTEM:HORN | 107 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 80 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 74 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 59 |
| STRUCTURE:BODY:DOOR | 48 |
| ENGINE AND ENGINE COOLING:ENGINE | 45 |
| FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM | 42 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 39 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 32 |
| UNKNOWN OR OTHER | 27 |
| AIR BAGS:FRONTAL | 26 |
| STEERING:HYDRAULIC POWER ASSIST SYSTEM | 25 |
Rubber fuel line in main engine bay is leaking fuel and cracked I have seen others that have burned down for this issue. Dodge fiat Chrysler needs to be aware that all 1996 to 2000 dodge caravans and Chrysler town and countryâs could burn down if this fuel issue isnât fixed I have already had to pay out of pocket to fix one vehicle Iâm not doing it again.. my phone number if anyone at youâre agency would like to call me my cell is [XXX] thanks PLEASE HELP!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Rubber fuel line in main engine bay is leaking fuel and cracked I have seen others that have burned down for this issue. Dodge fiat Chrysler needs to be aware that all 1996 to 2000 dodge caravans and Chrysler town and countryâs could burn down if this fuel issue isnât fixed I have already had to pay out of pocket to fix one vehicle Iâm not doing it again.. my phone number if anyone at youâre agency would like to call me my cell is [XXX] thanks PLEASE HELP!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
MY 1996 DODGE GRAND CARAVAN HAS THE SERPENTINE BELT ISSUE. IT FALLS OF IF IT RAINS. THIS PROBLEM IS DUE TO A DESIGN FLAW FROM DODGE. THEY USED SMOOTH PULLEYS INSTEAD OF GROVED. IN ADDITION GATES HAD TO MAKE A KIT TO FIX THIS ONE SINGLE ISSUE BECAUSE IT IS SO COMMON. THIS IS A VERY COMMON ISSUE AND CHRYSLER REFUSES TO DO ANYTHING ABOUT IT (LIKE NORMAL). THIS IS A VERY DANGEROUS SITUATION.
WHEN DRIVING MY 1996 DODGE GRAND CARAVAN THE SPEEDOMETER GOES CRAZY AND THE RPM GAUGE FLUCTUATES A LITTLE AND THE RPMS RAP OUT AROUND 40MPH AND WONT SHIFT ITS LIKE IT HIT SAFETY MODE OR SOMETHING I THINK IT IS MY WHEEL SPEED SENSOR WHAT DO YOU THINK?
Mileage: 2,020,000
PURCHASED TIRE "AS NEW" FROM GRAVE'S TIRE IN CARTHAGE, TX. COME TO FIND IT WAS 6 YRS OLD WHEN PURCHASED AND DRY ROTTED AS IT BLEW IN 2 MONTHS TIME OF BEING ON THE VEHICLE. TIRE SHOP OWNER (LEO GRAVES) SAYS HE ISN'T HONORING HIS 60,000 MILE/1 YR WARRANTY, THIS HAPPENED TO ANOTHER CUSTOMER OF HIS AND AS FAR AS HE IS CONCERNED, WE BOTH HIT SOMETHING IN THE ROAD. ...UPDATED 10/15/15 *BF UPDATED 11/30/2017*CN
Mileage: 220,300
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE BRAKE LINE WAS RUSTED AND FLUID WAS LEAKING. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 3/31/15*CN
Mileage: 150,000
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE BRAKE LINE WAS RUSTED AND FLUID WAS LEAKING. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 3/31/15*CN
Mileage: 150,000
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ENGINE WHEN THE VEHICLE WAS DRIVEN IN THE RAIN. THE SERPENTINE BELT WAS REPLACED TWICE, BUT THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 262,747.
Mileage: 262,747
FUEL LEAKING FROM THE FUEL TANK AND THE INJECTION BASE. START JANUARY 20 ,2014. I AM A NEW OWNER. *TR
NOTHING HAS HAPPENED YET, BUT FEAR OF FRONT END COLLAPSE IS MOUNTING. THE STRUT TOWERS LOOK SEVERELY RUSTED EVEN THOUGH OLDER AND NEWER VEHICLES OF THE SAME MAKE AND MODEL DO NOT DEMONSTRATE THIS POTENTIAL FAILURE. IT SEEMS THAT IF THIS FAILS THAT THE STRUT WOULD PUSH THROUGH THE TOWER CAUSING FRONT WHEEL TO MOVE UP AND BACK RESULTING IN LOSS OF CONTROL, SUDDEN SWERVE, AND POTENTIAL CATASTROPHIC COLLISION. *TR
Mileage: 156,000
THE WINDSHIELD WIPERS WOULD NOT WORK, THEN EVERY ONCE IN A WHILE THEY WILL. I HAD THEM CHECKED AND THE VEHICLE NEEDS A 500 DOLLAR BODY CONTROL MODULE. IT SEEMS THIS IS A VERY COMMON FAILURE, AND IN MY OPINION A DEFECT! *TR
Mileage: 97,500
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED THAT THE STRUT TOWER WAS RUSTED AND THE WHEEL CYLINDER HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND TOLD THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,852.
Mileage: 97,852
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND. THE CONTACT ADDED BRAKE FLUID TO THE VEHICLE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED THAT THE STRUT TOWER WAS RUSTED AND THE WHEEL CYLINDER HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND TOLD THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,852.
Mileage: 97,852
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN EQUIPPED WITH TOYO SPECTRUM TIRES SIZE 215/65/R15 (NA). THE DOT NUMBER WAS UNKNOWN. THE CONTACT STATED THAT WHILE DRIVING UNDER 5 MPH, THE STEERING WHEEL WOULD WOBBLE FROM SIDE TO SIDE. THE CONTACT ALSO STATED THAT THE TREAD WAS BEGINNING TO SEPARATE ON ALL FOUR TIRES AND THE REAR PASSENGER SIDE TIRE WAS REPLACED ONCE ALREADY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT REFUSED TO REPLACE THE OTHER THREE TIRES. THE FAILURE MILEAGE OF THE TIRES WAS 12,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 163,462. THE VIN WAS UNAVAILABLE.
Mileage: 163,462
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE INSPECTING THE VEHICLE THE CONTACT NOTICED THE FRONT DRIVER SIDE STRUT TOWER WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS INFORMED THE CONTACT THAT THERE WAS A KIT THAT COULD BE INSTALLED TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Mileage: 135,000
WIFE WAS DRIVING 96 GRAND CARAVAN LE TO COLLEGE IN THE RAIN. WHEN SHE ARRIVED IN THE PARKING LOT STEERING BECAME IMPOSSIBLE TO TURN SO SHE PULLED IT STRAIGHT INTO PARKING SPOT. LOOKED UNDERNEATH AND SAW BELT HAD COME OFF. THIS HAPPENED ONCE BEFORE BUT CAR WAS PARKED IN DRIVEWAY AT HOME. AS SHE STARTED TO REVERSE OUT OF DRIVEWAY STEERING BECAME TOUGH AND CAR WOULD NOT MOVE. IT WAS ALSO RAINING AT THIS TIME. THIS HAPPENED EARLY JANUARY 2011. AROUND MARCH 2010, AGAIN WHILE IT WAS RAINING, AS MY WIFE APPROACHED A STOP SIGN THE CAR BEGAN TO BECOME UNRESPONSIVE AND SHE HAD TO GUIDE IT TO THE SIDE. SINCE IT WAS BLOCKING THE ROAD POLICE DID COME BY AND HELP PUSH IF OFF THE ROAD UNTIL THE TOW TRUCK CAME TO TAKE IT TO THE GARAGE. NEW BELT, IDLER PULLEY AND TENSIONER WAS INSTALLED BY MECHANIC. THE MOST RECENT INCIDENT (APRIL 2011) PULLEY AND TENSIONER WAS REPLACED. DON'T KNOW IF IT WILL SOLVE THE PROBLEM. LUCKILY THE SPEED WAS SLOW IN ALL INSTANCES AND NO INJURY OR DAMAGE WAS DONE...Y
Mileage: 187,090
WIFE WAS DRIVING 96 GRAND CARAVAN LE TO COLLEGE IN THE RAIN. WHEN SHE ARRIVED IN THE PARKING LOT STEERING BECAME IMPOSSIBLE TO TURN SO SHE PULLED IT STRAIGHT INTO PARKING SPOT. LOOKED UNDERNEATH AND SAW BELT HAD COME OFF. THIS HAPPENED ONCE BEFORE BUT CAR WAS PARKED IN DRIVEWAY AT HOME. AS SHE STARTED TO REVERSE OUT OF DRIVEWAY STEERING BECAME TOUGH AND CAR WOULD NOT MOVE. IT WAS ALSO RAINING AT THIS TIME. THIS HAPPENED EARLY JANUARY 2011. AROUND MARCH 2010, AGAIN WHILE IT WAS RAINING, AS MY WIFE APPROACHED A STOP SIGN THE CAR BEGAN TO BECOME UNRESPONSIVE AND SHE HAD TO GUIDE IT TO THE SIDE. SINCE IT WAS BLOCKING THE ROAD POLICE DID COME BY AND HELP PUSH IF OFF THE ROAD UNTIL THE TOW TRUCK CAME TO TAKE IT TO THE GARAGE. NEW BELT, IDLER PULLEY AND TENSIONER WAS INSTALLED BY MECHANIC. THE MOST RECENT INCIDENT (APRIL 2011) PULLEY AND TENSIONER WAS REPLACED. DON'T KNOW IF IT WILL SOLVE THE PROBLEM. LUCKILY THE SPEED WAS SLOW IN ALL INSTANCES AND NO INJURY OR DAMAGE WAS DONE...Y
Mileage: 187,090
I HAVE A 1996 DODGE GRAND CARAVAN LE 3.8. IN THE LAST 2 MONTHS THE SERPENTINE BELT SLIPPED OFF 2 TIMES WHEN IT IS RAINING OUTSIDE OR THE VAN GOES THROUGH A PUDDLE OF WATER. I HAVE ALMOST BEEN KILLED TWICE. I HAVE READ THAT OTHER DODGE OWNERS HAVE ALSO HAD THIS PROBLEM. THE WHEEL CANNOT BE CONTROLLED WHEN THIS HAPPENS, AND MY WIFE IS SCARED TO DRIVE THIS CAR NOW. I THINK THAT DODGE HAS SOME EXPLAINING TO DO AS THEY HAVE BEEN MADE AWARE OF THIS DEFECT, AND ARE NOT TAKING ANY RESPONSIBILITY FOR THIS REPEATED SERIOUS SAFETY FAULT. *TR
I HAVE A 1996 DODGE GRAND CARAVAN LE 3.8. IN THE LAST 2 MONTHS THE SERPENTINE BELT SLIPPED OFF 2 TIMES WHEN IT IS RAINING OUTSIDE OR THE VAN GOES THROUGH A PUDDLE OF WATER. I HAVE ALMOST BEEN KILLED TWICE. I HAVE READ THAT OTHER DODGE OWNERS HAVE ALSO HAD THIS PROBLEM. THE WHEEL CANNOT BE CONTROLLED WHEN THIS HAPPENS, AND MY WIFE IS SCARED TO DRIVE THIS CAR NOW. I THINK THAT DODGE HAS SOME EXPLAINING TO DO AS THEY HAVE BEEN MADE AWARE OF THIS DEFECT, AND ARE NOT TAKING ANY RESPONSIBILITY FOR THIS REPEATED SERIOUS SAFETY FAULT. *TR
I HAVE A 1996 DODGE GRAND CARAVAN LE 3.8. IN THE LAST 2 MONTHS THE SERPENTINE BELT SLIPPED OFF 2 TIMES WHEN IT IS RAINING OUTSIDE OR THE VAN GOES THROUGH A PUDDLE OF WATER. I HAVE ALMOST BEEN KILLED TWICE. I HAVE READ THAT OTHER DODGE OWNERS HAVE ALSO HAD THIS PROBLEM. THE WHEEL CANNOT BE CONTROLLED WHEN THIS HAPPENS, AND MY WIFE IS SCARED TO DRIVE THIS CAR NOW. I THINK THAT DODGE HAS SOME EXPLAINING TO DO AS THEY HAVE BEEN MADE AWARE OF THIS DEFECT, AND ARE NOT TAKING ANY RESPONSIBILITY FOR THIS REPEATED SERIOUS SAFETY FAULT. *TR
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.