Total Complaints
7 filings
DODGE DURANGO1 · model year
7 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023DODGEDURANGO1 carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 DURANGO1 is electrical system with 2 filings, followed by fuel system, gasoline (1) and unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 20 investigation files overlapping the 2023 DURANGO1, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
7 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| FUEL SYSTEM, GASOLINE | 1 |
| UNKNOWN OR OTHER | 1 |
| ENGINE | 1 |
| EXTERIOR LIGHTING | 1 |
| SERVICE BRAKES | 1 |
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Uconnect box requires service. Dinging inside car constantly and no error message when this occurs.
Brake vacuum boost pump failed while driving and I had very little stopping power.
My left rear tail light has a water intrusion issue. From calling the dealership they stated their likely solution would be to drill a weep hole in it (HA!). Reading online this is a massive issue, a recall needs to be issued on these vehicles as it is a known defect with safety a cost impacts.
The contact leased a 2023 Dodge Durango. The contact stated while driving 25-30 MPH with his children in the rear seats, the vehicle lost electrical power and stopped abruptly. There was no warning light illuminated. The vehicle failed to restart, and the doors were locked. The contact was able to manually lift the door latch lifter pin and exited the vehicle with his children. The vehicle was towed to the dealer, where it was diagnosed that the C10 power wiring through the PDC was loose. The dealer informed the contact that the failure was a manufacturing defect. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000.
Mileage: 1,000
The contact leased a 2023 Dodge Durango. The contact stated while driving 25-30 MPH with his children in the rear seats, the vehicle lost electrical power and stopped abruptly. There was no warning light illuminated. The vehicle failed to restart, and the doors were locked. The contact was able to manually lift the door latch lifter pin and exited the vehicle with his children. The vehicle was towed to the dealer, where it was diagnosed that the C10 power wiring through the PDC was loose. The dealer informed the contact that the failure was a manufacturing defect. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000.
Mileage: 1,000
My sunroof shattered for no apparent reasonâ¦â¦!
The contact owns a 2023 Dodge Durango. The contact stated that fuel started to pour out of the vehicle while refueling the vehicle. The contact stated that the fuel tank was not yet filled prior to the failure. The following day, the vehicle was driven to the dealer and inspected. The contact stated that based on the preliminary inspection, there was no fault found. The contact then drove the vehicle back to the gas station with the service tech. While at the gas station, the contact was unable to duplicate the failure, and was informed to monitor the vehicle and to return to the dealer should the failure reoccurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 6,000.
Mileage: 6,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.