Total Complaints
2 filings
DODGE DURANGO 4X4 HYBRID · model year
2 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009DODGEDURANGO 4X4 HYBRID carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 DURANGO 4X4 HYBRID is power train with 2 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 20 investigation files overlapping the 2009 DURANGO 4X4 HYBRID, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 2 |
MY 2009 DODGE DURANGO 4WD V8-5.7L HYBRID IS LURCHING AND THUMPING DURING BREAKING AT LOW SPEEDS. A CERTIFIED MECHANIC DETERMINED THE ISSUE IS THE "REAR AXLE PINION NUT". THE MECHANIC ALSO INFORMED ME THAT THIS PART IS UNDER RECALL ON MY MODEL AUTOMOBILE (N08130925-051). A CALL TO CHRYSLER CUSTOMER SERVICE REVEALED THAT MY VEHICLE HAS AN 8.25 REAR AXLE AND THE RECALL IS ONLY ON VEHICLES WITH A 9.25 REAR AXLE. THE REPRESENTATIVE AT CHRYSLER SAID THAT THERE IS NOTHING THEY CAN DO TO HELP ME. I FIND IT INCREDIBLY UNREASONABLE TO HAVE RECALLED THIS VEHICLE MODEL WITH THE IDENTICAL PROBLEM ON A DIFFERENT SIZE AXLE AND NOT ALSO FIX THE RECALLED PROBLEM ON MY VEHICLE. *TR
Mileage: 50,000
MY 2009 DODGE DURANGO 4WD V8-5.7L HYBRID IS LURCHING AND THUMPING DURING BREAKING AT LOW SPEEDS. A CERTIFIED MECHANIC DETERMINED THE ISSUE IS THE "REAR AXLE PINION NUT". THE MECHANIC ALSO INFORMED ME THAT THIS PART IS UNDER RECALL ON MY MODEL AUTOMOBILE (N08130925-051). A CALL TO CHRYSLER CUSTOMER SERVICE REVEALED THAT MY VEHICLE HAS AN 8.25 REAR AXLE AND THE RECALL IS ONLY ON VEHICLES WITH A 9.25 REAR AXLE. THE REPRESENTATIVE AT CHRYSLER SAID THAT THERE IS NOTHING THEY CAN DO TO HELP ME. I FIND IT INCREDIBLY UNREASONABLE TO HAVE RECALLED THIS VEHICLE MODEL WITH THE IDENTICAL PROBLEM ON A DIFFERENT SIZE AXLE AND NOT ALSO FIX THE RECALLED PROBLEM ON MY VEHICLE. *TR
Mileage: 50,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.