DODGE DURANGO · model year

2024 DODGE DURANGO

13 NHTSA complaints for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2024DODGEDURANGO carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 DURANGO is electrical system with 2 filings, followed by unknown or other (2) and fuel/propulsion system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 5 investigation files overlapping the 2024 DURANGO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

13
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
2024 DODGE DURANGO - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 DODGE DURANGO. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 3.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

13 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 4/5 - Strong NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 3/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM2
UNKNOWN OR OTHER2
FUEL/PROPULSION SYSTEM1
POWER TRAIN1
SERVICE BRAKES1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: WARNINGS1
SUSPENSION1
STEERING1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1
BACK OVER PREVENTION1

Recent Complaints

20260126BACK OVER PREVENTION

The contact owns a 2024 Dodge Durango. The contact stated that the front navigational screen and the back over prevention camera blacked out intermittently. The sensors failed to inform the driver when an object or person was close to the rear of the vehicle. The vehicle was taken to the dealer several times. The dealer determined that the radio telemetric gateway module and the electrical system had failed. The vehicle was repaired twice but the failure persisted. The vehicle was returned to the dealer, and it was diagnosed and determined that the same part had failed and needed to be replaced a third time. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was unknown.

20260126ELECTRICAL SYSTEM

The contact owns a 2024 Dodge Durango. The contact stated that the front navigational screen and the back over prevention camera blacked out intermittently. The sensors failed to inform the driver when an object or person was close to the rear of the vehicle. The vehicle was taken to the dealer several times. The dealer determined that the radio telemetric gateway module and the electrical system had failed. The vehicle was repaired twice but the failure persisted. The vehicle was returned to the dealer, and it was diagnosed and determined that the same part had failed and needed to be replaced a third time. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was unknown.

20250916ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The contact owns a 2024 Dodge Durango. The contact stated that the vehicle was equipped with dual exhaust pipes located on the driver's side and passenger's side of the vehicle. The contact stated that while the vehicle was parked, the contact noticed that a part of the passenger's side rear bumper that was close to the exhaust pipe had melted significantly, and the failure started to occur on the driver's side rear bumper. The vehicle was taken to the dealer, where the contact was informed that the modifications to the vehicle, or the vehicle itself, might have sustained an impact that caused the exhaust pipes to move closer to the rear bumpers. The dealer ran the vehicle's Carfax report and confirmed that no accident had been reported. The dealer determined that the exhaust system needed to be replaced. The vehicle was taken to several independent mechanics, where the contact was informed that the exhaust pipes needed to be extended outward. The dealer notified the manufacturer of th

Mileage: 9,500

20250720SUSPENSION

I purchased a brand-new 2024 Dodge Durango that has had an unresolved front-end noise since purchase. The service manager and two technicians confirmed hearing the noise, but the dealership and manufacturer have not been able to identify or repair it after multiple visits.The vehicle has also had loose bumper hardware, missing clips, loose hoses, and a defective roof rack. I am concerned this may be related to the suspension or steering, which could pose a safety risk if parts are loose or failing. The vehicle is available for inspection at any time.

20250720STEERING

I purchased a brand-new 2024 Dodge Durango that has had an unresolved front-end noise since purchase. The service manager and two technicians confirmed hearing the noise, but the dealership and manufacturer have not been able to identify or repair it after multiple visits.The vehicle has also had loose bumper hardware, missing clips, loose hoses, and a defective roof rack. I am concerned this may be related to the suspension or steering, which could pose a safety risk if parts are loose or failing. The vehicle is available for inspection at any time.

20250720UNKNOWN OR OTHER

I purchased a brand-new 2024 Dodge Durango that has had an unresolved front-end noise since purchase. The service manager and two technicians confirmed hearing the noise, but the dealership and manufacturer have not been able to identify or repair it after multiple visits.The vehicle has also had loose bumper hardware, missing clips, loose hoses, and a defective roof rack. I am concerned this may be related to the suspension or steering, which could pose a safety risk if parts are loose or failing. The vehicle is available for inspection at any time.

20250521UNKNOWN OR OTHER

Vehicle came without any provision for flat tire. I discovered this after purchase. There is no spare tire, there is no tire inflation (fix-a-flat) provision. Contacted dealership and manufacturer and they confirmed that vehicle does not come with any provision for flat tire. Prior years, same vehicle did come with spare tire and jack. Vehicle chassis has spare tire well and is designed to hold and carry spare. Furthermore, manufacturer makes an OEM "spare tire kit" that can be purchased and retrofit by dealership service mechanics at total cost of over $1,500. Manufacturer has refused to furnish me with any solution. I must pay over $1,500 only to drive safely. This is wrong. Please intervene and stop them from taking advantage of me.

20250517SERVICE BRAKES

Forward collision warning and adaption cruise fail on every drive over 20 to 50 miles. This has been occurring since new. Three trips back to dealer have failed to correct. A visit to a second dealer who stated it is a common problem without a current fix.

20250517FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Forward collision warning and adaption cruise fail on every drive over 20 to 50 miles. This has been occurring since new. Three trips back to dealer have failed to correct. A visit to a second dealer who stated it is a common problem without a current fix.

20250517FORWARD COLLISION AVOIDANCE: WARNINGS

Forward collision warning and adaption cruise fail on every drive over 20 to 50 miles. This has been occurring since new. Three trips back to dealer have failed to correct. A visit to a second dealer who stated it is a common problem without a current fix.

20250213ELECTRICAL SYSTEM

On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. The representative in my conversation went dead as did all communication between vehicle and android auto. I thank goodness was at [XXX] because I was stranded. The manager Aaron attempted to jump start vehicle no success. As this was happening a Marion police officer was dispatched to find me because the vehicle apparently thought I was in a crash. The vehicle was now rendered helpless. I called and couldn't get ahold of my dealership (who was less than a half mile away). My wife managed to get ahold of another dealership who stated they could dispatch a tow truck and I would have to cov

20250213FUEL/PROPULSION SYSTEM

On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. The representative in my conversation went dead as did all communication between vehicle and android auto. I thank goodness was at [XXX] because I was stranded. The manager Aaron attempted to jump start vehicle no success. As this was happening a Marion police officer was dispatched to find me because the vehicle apparently thought I was in a crash. The vehicle was now rendered helpless. I called and couldn't get ahold of my dealership (who was less than a half mile away). My wife managed to get ahold of another dealership who stated they could dispatch a tow truck and I would have to cov

20250213POWER TRAIN

On [XXX] I drove my new Dodge Durango to Sam's club Marion Illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. The representative in my conversation went dead as did all communication between vehicle and android auto. I thank goodness was at [XXX] because I was stranded. The manager Aaron attempted to jump start vehicle no success. As this was happening a Marion police officer was dispatched to find me because the vehicle apparently thought I was in a crash. The vehicle was now rendered helpless. I called and couldn't get ahold of my dealership (who was less than a half mile away). My wife managed to get ahold of another dealership who stated they could dispatch a tow truck and I would have to cov

Compare 2024DODGEDURANGO to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2024 DODGE DURANGO have?
The 2024 DODGE DURANGO has 13 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2024 DODGE DURANGO?
The 2024 DODGE DURANGO received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 3/5.
What are the most common problems with the 2024 DODGE DURANGO?
The most-complained component for the 2024 DODGE DURANGO is ELECTRICAL SYSTEM with 2 complaints. Other frequently reported areas include UNKNOWN OR OTHER and FUEL/PROPULSION SYSTEM.
Is the 2024 DODGE DURANGO safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 DODGE DURANGO has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.