2020 DODGE DURANGO

61 complaints filed with NHTSA.

61
Complaints
0
Crashes
2
Fires
8
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
3/5
Rollover

Complaints by Component

ComponentCount
EXTERIOR LIGHTING17
ELECTRICAL SYSTEM6
ENGINE6
UNKNOWN OR OTHER5
STEERING3
STRUCTURE:BODY3
VEHICLE SPEED CONTROL3
SERVICE BRAKES3
POWER TRAIN3
WHEELS2
SEAT BELTS2
AIR BAGS2
FUEL/PROPULSION SYSTEM2
STRUCTURE:BODY:HATCHBACK/LIFTGATE1
SUSPENSION1

Recalls (2)

21V28000022/04/2021

AIR BAGS:CRITICAL FASTENERS

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

20V19100010/09/2020

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio di

Recent Complaints

20260211EXTERIOR LIGHTING

The rear tail lights and the rear “race track” running light have allowed water to enter causing premature failure of a large portion of the light(s). These are not user serviceable parts and should be completely sealed from the elements. Eventually, the entire ‘marker light’ portion of the the taillights and race track with be completely non-functioning causing the vehicle to have no rear illumination except brake lights when the vehicle headlights are on. It started out as one small

20260118EXTERIOR LIGHTING

Water had accumulated in the racetrack led light in the center of the trunk. Causing light to short circuit and lose taillight, license plate light, and back up lights as well.

20251211ENGINE

Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about this, TSB: 09-011-25. The computer indicates a severe misfire on cylinder #1. I first took the Durango to my mechanic since it is out of warranty. The replaced the coil on cylinder #1 and all spark plugs, but the probl

20251118FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area. The contact immediately stopped the vehicle and discovered a burn hole in the clothing and a skin burn to the buttocks. While inspecting the vehicle, a burn hole was discovered in the front driver's seat cushion. During the incident, the contact indicated that the seat heat was in the on posi

Mileage: 130,000

20251117FUEL/PROPULSION SYSTEM

Vehicle has begun (and is getting worse) to crank with no start on first attempt. I know there was a recall on earlier model for the fuel pump relay.

20251105ENGINE

When accelerating, the vehicle tends to lose all power and starts to decelerate and check engine lights comes on, also states the start stop function is disable. Really tough trying to drive on highways because of this happening quite often.

20250929UNKNOWN OR OTHER

Puerto Rico State Government vehicle (Policia de Puerto Rico). Front panel lights show a Warning/safety panel light related to Air Bags. Same as Dodge Charger that have an urgent safety recall by Dodge.

20250909ENGINE

When accelerating to pass another car in front of us on a 2 lane highway we experienced a loss of power and all instrumentation flashed on/off/on, then it posted a check engine light and stated that auto start stop wasn't working. Power came back and we finished the pass but it could have resulted in a head on collision.

20250904SERVICE BRAKES

Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision

20250904STEERING

Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision

20250904ELECTRICAL SYSTEM

The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.

20250904EXTERIOR LIGHTING

The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.

20250707UNKNOWN OR OTHER

After vehicle battery replacement, infotainment system not working properly, to include the backup camera not engaging in reverse.

20250618ELECTRICAL SYSTEM

The TIPM (totally intergrated power module) is faulty. The dealer has confirmed this. I have a crank no start on my vehicle. When being inspected the dealer also showed me a melted fuse in the tipm which Is very concerning. This issue occurs daily multiple times a day. There were no check engine lights to help diagnose this issue.

20250510AIR BAGS

I was driving and the passenger active headrest exploded randomly without any impacts happening

20250502UNKNOWN OR OTHER

There is a software defect that could result in injury or death: if you forget to turn the car off and exit the car with the car key, there is no warning. I am hard of hearing and sometimes do not notice that I did not turn the car off because I cannot hear the hum of engine, and, because the car uses a key fob, rather than an ignition key, you can leave the car with the key but while the car is still on. I park the vehicle outside, but if I parked it in an attached garage carbon monoxide could

20250402WHEELS

My rear wheel on the driver side of the vehicle would not allow me to go or roll like the other three tires so I had to come off the road and head to the nearest Firestone Complete Auto Care to try to get help for my vehichle, due to having a warranty on my tires until 2028. My safety and the safety of others was put at high risk, as I could not control the swaying movement of the vehicle and assumed I must have popped a tire or something was caught underneath my car and was preventing me from d

20250331EXTERIOR LIGHTING

The break lights do not have a proper seal and the LED lights are shorted out on the rear exterior brake lights. This is a safety issue and should be recalled.

20250330EXTERIOR LIGHTING

Taillight "racetrack" style went completely due to water and moisture. Had to spend over $1200 and some change just to replace the unit. No license plate light either due to water damage.

20250221SERVICE BRAKES

During driving the catalytic converter rubbed through both rear brake lines and was rubbing on fuel line as well. 100% stock vehicle with no modifications and has never been in an accident. Checked similar vehicles at local dealership and they seem to have the same issue with brake lines rubbing against exhaust