DODGE DURANGO · model year

2019 DODGE DURANGO

188 NHTSA complaints, 4 crash reports, and 4 active recalls for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2019DODGEDURANGO carries 188 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 5 fires, 8 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 DURANGO is exterior lighting with 40 filings, followed by electrical system (34) and engine (21). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 5 investigation files overlapping the 2019 DURANGO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

188
Complaints
4
Crashes
5
Fires
8
Injuries
0
Deaths
2019 DODGE DURANGO - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2019 DODGE DURANGO. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

188 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 4/5 - Strong NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
EXTERIOR LIGHTING40
ELECTRICAL SYSTEM34
ENGINE21
UNKNOWN OR OTHER16
SERVICE BRAKES, HYDRAULIC14
POWER TRAIN10
SERVICE BRAKES8
FUEL/PROPULSION SYSTEM6
STEERING6
AIR BAGS5
VEHICLE SPEED CONTROL5
ENGINE AND ENGINE COOLING3
SUSPENSION2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
EXTERIOR LIGHTING:BRAKE LIGHTS2

Recalls (4)

20V18300026/03/2020

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn

20V19100010/09/2020

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio di

22V42600009/06/2022

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

24V83800007/11/2024

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator ma

Recent Complaints

20260219ENGINE

First, very hard time trying to file a complaint with Dodge, they make it hard to find info. To make it short, I have a Dodge Durango RT, only 83,000 miles. The vehicle would not start, and was smoking out the back. Was hoping it was something simple brought it to my mechanic. Turns out there was an oil leak, manifold leak and the starter died. I had to tow my car. Called the Dodge company, and they flat out said they could NOT HELP me and would not do an escalation because I didn't bring it to a Dodge Dealer but "who knew" I would have all these problems, thought it could be something simple and $2200 later. They were so rude, unhelpful and just horrible service. Keep repeating they would not help me or even have a conversation? The sad part is I really love this vehicle. There needs to be an investigation to see if other customers are having these problems because then it's a manufacturing issue. I know they are a huge company and I just a person to them. But I need to kno

20260219ELECTRICAL SYSTEM

First, very hard time trying to file a complaint with Dodge, they make it hard to find info. To make it short, I have a Dodge Durango RT, only 83,000 miles. The vehicle would not start, and was smoking out the back. Was hoping it was something simple brought it to my mechanic. Turns out there was an oil leak, manifold leak and the starter died. I had to tow my car. Called the Dodge company, and they flat out said they could NOT HELP me and would not do an escalation because I didn't bring it to a Dodge Dealer but "who knew" I would have all these problems, thought it could be something simple and $2200 later. They were so rude, unhelpful and just horrible service. Keep repeating they would not help me or even have a conversation? The sad part is I really love this vehicle. There needs to be an investigation to see if other customers are having these problems because then it's a manufacturing issue. I know they are a huge company and I just a person to them. But I need to kno

20260106ENGINE

Took vehicle in for cooling issues, leaking coolant. Garage did courtesy inspection and determined oil cooler failure had caused catastrophic damage to the engine, requiring replacement. Mechanic informed me this particular shop deals with this issue 3-5 times every week, with about one per month requiring full engine replacement. The engine is the 3.6L V6 Pentastar, which is standard in Dodge, Chrysler, Jeep and Plymouth vehicles and this is a defect known to the manufacturer. My mechanic informed me that both Dodge and the current manufacturer of the engine had tried and failed to correct the problem, because it is an actual design flaw. Caused in part, by the oil cooler being constructed of plastic and mounted at the top of the engine, it is subject to heat and warping which causes the failure. . Mechanic said this is typical around 100k miles. My Durango has 108k, 6k out of the warranty I bought for $4,500 at the dealership, just shy of 3 years ago. This is a known defect. Wh

20260106POWER TRAIN

Took vehicle in for cooling issues, leaking coolant. Garage did courtesy inspection and determined oil cooler failure had caused catastrophic damage to the engine, requiring replacement. Mechanic informed me this particular shop deals with this issue 3-5 times every week, with about one per month requiring full engine replacement. The engine is the 3.6L V6 Pentastar, which is standard in Dodge, Chrysler, Jeep and Plymouth vehicles and this is a defect known to the manufacturer. My mechanic informed me that both Dodge and the current manufacturer of the engine had tried and failed to correct the problem, because it is an actual design flaw. Caused in part, by the oil cooler being constructed of plastic and mounted at the top of the engine, it is subject to heat and warping which causes the failure. . Mechanic said this is typical around 100k miles. My Durango has 108k, 6k out of the warranty I bought for $4,500 at the dealership, just shy of 3 years ago. This is a known defect. Wh

20251217ENGINE

Oil cooler failure .I am concerned because my mechanic says this is a common problem with this type of motor. Why isn't it recall.

20251114SERVICE BRAKES, HYDRAULIC

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part for the recall repair was not available. The dealer was contacted; however, the contact was informed that parts were not available. The manufacturer was contacted, and the contact was informed that the parts were not yet available. In addition, the contact stated that the parts had not been available for a year. The contact had not experienced a failure.

20251113EXTERIOR LIGHTING

The rear race track light and license plate lights failed to work due to a faulty gasket or seal on the light. Faulty in the manufacturing process and now to repair this issue is $1500 or more. The vehicle can not be inspected and used do to the lights not working.

20251106EXTERIOR LIGHTING

Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignition coil 4, set of spark plugs. It was still misfiring on 4. I had spark plugs on 4 changed. This still did not fix it. The person who changed the spark plugs let me know my lifter/cam was bad. I scheduled with Dodge and they diagnosed it with a blown head gasket. The service rep said the blown head gasket was my fault, however after asking the mechanic said there was no code for over heating or any of that, just the misfire.

20251106POWER TRAIN

Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignition coil 4, set of spark plugs. It was still misfiring on 4. I had spark plugs on 4 changed. This still did not fix it. The person who changed the spark plugs let me know my lifter/cam was bad. I scheduled with Dodge and they diagnosed it with a blown head gasket. The service rep said the blown head gasket was my fault, however after asking the mechanic said there was no code for over heating or any of that, just the misfire.

20251014SERVICE BRAKES

We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.

20251014SUSPENSION

We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.

20251014EXTERIOR LIGHTING

We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.

20251007ENGINE

Twice this year this has happened. I was driving to work when suddenly the lights on the dash came on and the car started over heating. There was a ton of engine coolant under the car. Took the car to get repaired. They said the coolant lines rub against something under the car and caused a hole. They said it was a defect in the way the car is designed and there is nothing to hold up the coolant lines running to the rear of the vehicle. They told us we needed to contact dodge and file a claim. We did and heard nothing back from them. Fast forward 6 months and it happens again. Car is currently at a dodge dealership. Same issue. Filed another complaint and claim with them. Its been 3 weeks. 0 response. Car is still at the dealership.

20251007ENGINE

I was driving my vehicle and the engine light came on and the car started overheating. I had to immediately pull over. There was fluid underneath my Vehicle again. This occurred twice in 6 months. The engine coolant lines have a whole in them. This is the 2nd repair for the same issue in 6 months. The Vehicle has been sitting for over 3 weeks at dodge. They have not answered or responded to our claims. The Vehicle poses a safety risk as it instantly overheats and you lose power. The coolant lines under the Vehicle are not secured at all and rub against other parts under the vehicle.

20250917STEERING

Electronic power steering locks the wheel while turning. Have to use excessive force to get it out of the stuck position. I have went through several forums trying to figure out why this happens there are many other customers experiencing the same problem. There is no power steering pump to replace so this could be an absolute danger to anyone driving a Durango with this problem or others around them.

20250910SERVICE BRAKES

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

20250910EXTERIOR LIGHTING

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

20250910VEHICLE SPEED CONTROL

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

20250819SERVICE BRAKES, HYDRAULIC

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

20250819VEHICLE SPEED CONTROL

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

Compare 2019DODGEDURANGO to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2019 DODGE DURANGO have?
The 2019 DODGE DURANGO has 188 NHTSA complaints, 4 crashes, 5 fires, 8 injuries, and 0 deaths reported.
What is the safety rating for the 2019 DODGE DURANGO?
The 2019 DODGE DURANGO received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2019 DODGE DURANGO?
Yes, the 2019 DODGE DURANGO has 4 recall(s). The most common affected component is POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 DODGE DURANGO?
The most-complained component for the 2019 DODGE DURANGO is EXTERIOR LIGHTING with 40 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and ENGINE.
Is the 2019 DODGE DURANGO safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2019 DODGE DURANGO has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.