Total Complaints
897 filings
DODGE DURANGO · model year
897 NHTSA complaints, 26 crash reports, and 11 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2013DODGEDURANGO carries 897 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 26 crashes, 44 fires, 27 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 DURANGO is electrical system with 284 filings, followed by engine (114) and fuel/propulsion system (83). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 11 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2013 DURANGO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
897 filings
Crashes Reported
26 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 284 |
| ENGINE | 114 |
| FUEL/PROPULSION SYSTEM | 83 |
| SERVICE BRAKES | 74 |
| SEATS | 66 |
| UNKNOWN OR OTHER | 53 |
| AIR BAGS | 40 |
| POWER TRAIN | 34 |
| STEERING | 24 |
| EXTERIOR LIGHTING | 18 |
| VEHICLE SPEED CONTROL | 17 |
| ELECTRONIC STABILITY CONTROL (ESC) | 14 |
| SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | 10 |
| SERVICE BRAKES, HYDRAULIC | 7 |
| STRUCTURE:BODY | 7 |
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior rec
ELECTRICAL SYSTEM
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped wit
SERVICE BRAKES
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the
ELECTRICAL SYSTEM
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing th
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 o
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicle
AIR BAGS
Chrysler is recalling certain model year 2013 Dodge Durango vehicles manufactured from April 11, 2012, through July 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (ORC) module.
SEATS
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal
ELECTRICAL SYSTEM:WIRING
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is perf
SERVICE BRAKES
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
While driving the vehicle occasionally stalls without a check engine light or codes showing up
While driving the vehicle occasionally stalls without a check engine light or codes showing up
My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there wasn't any engine light warning or anything, and it is 19 degrees Fahrenheit with a -14 windchill outside. My vehicle was brought to the Dodge/Chrysler Dealership a few times for noises and overheating issues, but they said there weren't any problems. I knew there were issues because my vehicle's temperature gauge would go high for no apparent reason. I've been consistent with oil changes and fixed recommendations of wear and tear.
My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there wasn't any engine light warning or anything, and it is 19 degrees Fahrenheit with a -14 windchill outside. My vehicle was brought to the Dodge/Chrysler Dealership a few times for noises and overheating issues, but they said there weren't any problems. I knew there were issues because my vehicle's temperature gauge would go high for no apparent reason. I've been consistent with oil changes and fixed recommendations of wear and tear.
The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's and both had problems with the passenger side headlamp. No power to the light the first one would come on if you wiggled the headlight harness. The one I have now has been checked and there is no power to the bulb. When I'm out driving around town I notice I am not the only dodge durango without a headlight I have seen so many with the same issue. I have seen other chrysler's and dodge vehicles diffrent make and models with a headlight blown out. I think they need to fix this its a harness problem not just a bulb replacement issue. I should not have to try and replace a wiring harness due to the defects I can clearly see with other vehicles having the same issues. This started about a year after I bought the vehicle. Bought brand new bulbs 2 times thinking it was just a bulb well its the harness. All fuses have been checked with a multimeter as well as the bulb outlet.
The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's and both had problems with the passenger side headlamp. No power to the light the first one would come on if you wiggled the headlight harness. The one I have now has been checked and there is no power to the bulb. When I'm out driving around town I notice I am not the only dodge durango without a headlight I have seen so many with the same issue. I have seen other chrysler's and dodge vehicles diffrent make and models with a headlight blown out. I think they need to fix this its a harness problem not just a bulb replacement issue. I should not have to try and replace a wiring harness due to the defects I can clearly see with other vehicles having the same issues. This started about a year after I bought the vehicle. Bought brand new bulbs 2 times thinking it was just a bulb well its the harness. All fuses have been checked with a multimeter as well as the bulb outlet.
The contact owns a 2013 Dodge Durango. The contact was informed that the vehicle was serviced under NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), but the failure persisted. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the RPM fell to zero. In addition, the engine stalled. No warning lights were illuminated. The contact stated that the vehicle still functioned; however, the engine failed to operate as designed. The contact stated that the failure persisted. Occasionally, the contact was able to coast to the side of the roadway, and at other times the vehicle remained in the roadway. After several attempts, the vehicle restarted. The contact was able to continue driving; however, the failure occurred a short distance later. The vehicle was taken to the dealer, where it was diagnosed and determined that the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) h
Odometer Fraud. The contact purchased a 2013 Dodge Durango. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 136,000. It was later discovered that the mileage on the Title was 168,000.
Mileage: 168,000
What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest randomly deployed well car was in park. All I did was sit in my seat. How was your safety or the safety of others put at risk? My safety was put at risk because now I have a sore neck and migraine from something meant to keep me safe but instead jeopardized my safety. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be calling as soon as they open. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Calling as soon as they open. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings at all.
I am unsure. The SUV is not pulling any codes when tested. I had two places run a diagnostic. Intermittently the SUV will stall at start up. The engine light will come on during this time. Once the Durango starts the light goes away. I was told this was a sign of a known recall issue for this vehicle.
Seat headrest popped out while driving. First it was the passanger seat and the driver seat followed. Part is broken and unable to be popped in.
The passenger seat head rest exploded without any impact to the vehicle. Fortunately, no one was sitting in the passenger seat at the time it exploded because it could have caused a head injury. After checking on the head rest, the plastic pin that kept it together broke.
My vehicle randomly stalled in the middle of the road (I was unaware of the recall, I was not notified of recall upon purchase of vehicle) when I was towed to shop they confirmed the issue was the fuel pump relay (I believe that is what itâs called that the recall is for) I was charged $700 for 2.5 mile tow and repair. After leaving the shop my vehicle began having other problems shortly after (within a month) my vehicle stopped accelerating like a normal vehicle would, it was harder to accelerate it seemed and then the noise.. it is like a knock or a grind? I was told I needed to replace my engine mount so I did⦠another $850 later and the noise is worse and it still doesnât accelerate like it should and they are saying my transfer case needs replacing and that it will cost me 2k just for the parts. My car was in perfect condition before the relay failed.. no issues. So is it another recall or is it damage due to a recall I was never notified of?
The vehicle has no power at all even though the battery is strong.
Alternator over heated and stalled the vehicle without warning.
The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .
The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .
The contact owns a 2013 Dodge Durango. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was restarted and operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The cause of the failure was not yet determined, and the vehicle was not repaired. The contact stated that the failure persisted and had become more frequent. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
Mileage: 100,000
While driving , the car just shuts off and the steering wheel and breaks lock. No matter how fast youâre going. Took to the mechanic and he said it was the WIN system.
While driving , the car just shuts off and the steering wheel and breaks lock. No matter how fast youâre going. Took to the mechanic and he said it was the WIN system.
Active Head Rest Inadvertent Deployment
SIDE CURTAIN AIR BAG FAILURE
VEHICLE UNDER-SEAT FIRE
STEERING WHEEL AND STEERING SHAFT BOLTS
STEERING WHEEL AND SHAFT BOLTS
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.