Total Complaints
13 filings
DODGE DURANGO · model year
13 NHTSA complaints, 1 crash report, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009DODGEDURANGO carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 2 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 DURANGO is air bags with 3 filings, followed by electrical system (2) and vehicle speed control (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2009 DURANGO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
13 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 3 |
| ELECTRICAL SYSTEM | 2 |
| VEHICLE SPEED CONTROL | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| SEATS | 1 |
| STEERING | 1 |
| POWER TRAIN | 1 |
| SUSPENSION | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| SERVICE BRAKES | 1 |
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain model year 2009 Dodge Durango and Chrysler Aspen vehicles manufactured January 17, 2007, to December 18, 2008, and 2010 RAM 3500 cab chassis manufactured September 25, 2009, to February 1, 2010. The affected vehicles are equipped with a dual-stage driver f
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas,
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1
BRAKE BOOSTER WHEN THE WEATHER IS COLD, THERE IS A LOUD CLICK AT THE BRAKE PEDAL, FOLLOWED BY AN AIR PUMP SKINS AT THE FIREWALL WHEN CAR COMES TO A STOP. SOMETIMES THE BRAKE USE IS DEFINITELY REDUCED.
Mileage: 28,500
I TOOK MY CAR IN FOR A RECALL ON MY DRIVER'S SIDE AIRBAG. BEFORE THEY STARTED TO DO THE WORK THEY SAID THEY WERE NOT RESPONSIBLE FOR ANY DAMAGE TO MY CAR BECAUSE IT WAS AN OLDER MODEL. I AM VERY UPSET THAT I TOOK MY CAR IN FOR SAFETY REASONS AND THEY COULD DAMAGE MY CAR IN THE PROCESS! HOW UNFAIR ON THE PART OF THE CONSUMER TO MAKE THEM PAY FOR POSSIBLE DAMAGE WHEN THEY ARE TAKING THEIR CAR IN FOR SAFETY REASONS! AND DODGE DOESN'T BELIEVE IN THE INTEGRITY OF THEIR OWN PRODUCT AT THE SAME TIME! THIS NEEDS TO BE ADDRESSED BY THE NHTSA!
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V947000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL, TAKING MUCH TOO LONG TO FIX OR GET PARTS. NOW THAT TAKATA HAS FILED BANKRUPTCY, I QUESTION WHETHER I'LL EVER SEE MY RECALL COMPLETED. I WANT OUT OF THIS POTENTIAL DEATH TRAP BUT CAN'T TRADE OR SELL UNTIL RECALL IS COMPLETE, I'M LOOSING MONEY EVERY DAY I HAVE TO KEEP DRIVING IT. HELP, I WANT SOME KIND OF COMPENSATION. WHO DO I NEED TO TALK TO TO GET SOME ACTION ON THIS MATTER?
TL* THE CONTACT OWNS A 2009 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE FUEL TANK WOULD NOT FILL UP PROPERLY. THE CONTACT STATED THAT IT TOOK 45 MINUTES FOR THE FUEL TANK TO BECOME FILLED. THE VEHICLE WAS DIAGNOSED AS HAVING A SCREEN INSIDE THE FUEL TANK THAT WAS FILLED WITH PARTICLES, WHICH BLOCKED THE FUEL FROM ENTERING THE TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE GAS TANK RUSTED, DUE TO THE GAS LEAK. UPDATED 10/04/16. *JB
Mileage: 65,000
THE TRUCK SUSPENSION SQUEAKS REALLY BAD AND NO OTHER VEHICLES I KNOW DOES THAT
TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DEVELOPED AN OIL LEAK. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THAT THE TRANSMISSION OIL COOLER FAILED. THE MECHANIC TRIED TO ORDER THE PART, BUT IT WAS ON BACK ORDER BECAUSE THIS HAD BEEN A WIDE SPREAD ISSUE. THE MANUFACTURER STATED THAT THEY WOULD SEND THE PART ONCE IT BECAME AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 88,527.
Mileage: 88,527
OVER THE YEARS , MY VEHICLE AD LOST TEMPORARY STEERING CONTROL WHENEVER I AM MAKING A RIGHT TURN ONTO A STREET AND THERE IS STANDING WATER. THIS HAS HAPPENED AROUND FIVE TIMES WITHIN THE LAST THREE TO FOUR YEARS.I KEEP MY FOOT IN THE GAS AN STEERING CONTROL WOULD RETURN . *TR
Mileage: 40,000
TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THAT THE DRIVER'S SEAT WAS ENGULFED IN FLAMES. THE ENTIRE DOOR PANEL WAS MELTED. THE CONTACT EXTINGUISHED THE FIRE. THE MANUFACTURER SENT AN INDEPENDENT INSPECTOR TO PERFORM A BRIEF INSPECTION OF THE VEHICLE. THE INSPECTOR STATED THAT THE FIRE UNDOUBTEDLY ORIGINATED FROM THE DRIVER'S SEAT MOTOR CONTROL SWITCH, WHICH MOVES THE SEAT. THE CHRYSLER ENGINEERS REVIEWED THE INSPECTOR'S REPORT AND STATED THAT THEY WOULD NOT REPAIR THE VEHICLE DUE TO THE YEAR OF THE VEHICLE AND THE NUMBER OF YEARS THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Mileage: 145,000
TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THAT THE DRIVER'S SEAT WAS ENGULFED IN FLAMES. THE ENTIRE DOOR PANEL WAS MELTED. THE CONTACT EXTINGUISHED THE FIRE. THE MANUFACTURER SENT AN INDEPENDENT INSPECTOR TO PERFORM A BRIEF INSPECTION OF THE VEHICLE. THE INSPECTOR STATED THAT THE FIRE UNDOUBTEDLY ORIGINATED FROM THE DRIVER'S SEAT MOTOR CONTROL SWITCH, WHICH MOVES THE SEAT. THE CHRYSLER ENGINEERS REVIEWED THE INSPECTOR'S REPORT AND STATED THAT THEY WOULD NOT REPAIR THE VEHICLE DUE TO THE YEAR OF THE VEHICLE AND THE NUMBER OF YEARS THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Mileage: 145,000
THE MOTHER OF MY CHILD OWNS A 2009 DODGE DURANGO THIS IS A NICE TRUCK BUT HAS SOME ISUES RACING IDLE TODAY IT STALLED AT 70 MILES MPH ON THE HIGHWAY BAD GAS MILIEGE I HAVE DONE SOME RESEARCH ABOUT IT FOUND THEIR IS AN ISUE WITH EITHER ELECTRICAL OR THROTTLE BODY CLEANING. I READ COMPLAINTS ALL OVER NOBODY OR NOTHING TAKES CARE OF IT SHE ALSO HAD AN ACCIDENT WITH THE TRUCK BECAUSE AT STOP LIGHT SHE SAID THE TRUCK IDLE RACED TO FOUR THOUSAND RPM AND TOOK OF ON ITS OWN HIT FIVE CARS BEFORE IT STOPED. HER FOOT WASENT EVEN NEAR GAS PEDAL I REALLY THINK ITS TIME TO DO SOMETHING ABOUT IT BEFORE SOMEONE IS KILLED
WHILE FILLING VEHICLE WITH GASOLINE THE TANK OVERFLOWED WHEN THE PUMP CLICKED OFF. GASOLINE RAN DOWN THE SIDE OF THE TRUCK AND ONTO THE GROUND. HAS NOW HAPPENED SEVERAL TIMES, SAME ISSUE AS FOUND IN EARLIER MODEL GEN 2 DURANGO'S. *TR
Mileage: 99,000
TL*THE CONTACT OWNS A 2009 DODGE DURANGO HYBRID. THE CONTACT TURNED THE VEHICLE ON AND ONCE THEY PUT THE VEHICLE INTO PARK, THE VEHICLE ACCELERATED. THE INSTRUCTIONS STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO DRIVE WITHOUT THE BRAKES BEING PRESSED. THE BRAKES WERE APPLIED AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ALSO WAS ONLY ABLE TO CONTROL THE STEERING WHEEL WITH MINIMAL ABILITY. THE CONTACT WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO THE GARAGE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WOULD BE INSPECTED BY AN ENGINEER, BUT THAT HAD NOT HAPPENED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Mileage: 50,000
Active Head Rest Inadvertent Deployment
SIDE CURTAIN AIR BAG FAILURE
VEHICLE UNDER-SEAT FIRE
STEERING WHEEL AND STEERING SHAFT BOLTS
STEERING WHEEL AND SHAFT BOLTS
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.