2000 DODGE DURANGO

1471 complaints filed with NHTSA.

1471
Complaints
138
Crashes
42
Fires
106
Injuries
13
Deaths

Complaints by Component

ComponentCount
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT342
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT144
POWER TRAIN:AUTOMATIC TRANSMISSION62
SUSPENSION:FRONT57
ENGINE AND ENGINE COOLING:ENGINE49
SUSPENSION48
ELECTRICAL SYSTEM41
ENGINE AND ENGINE COOLING40
STEERING37
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE31
AIR BAGS:FRONTAL31
LATCHES/LOCKS/LINKAGES:DOORS:LATCH31
ENGINE29
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP28
SEATS25

Recalls (4)

04V59600021/12/2004

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOI

08E06400020/10/2008

SUSPENSION:FRONT:HUB

SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEE

06E02400015/03/2006

ENGINE AND ENGINE COOLING

CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999,

01V15300008/05/2001

AIR BAGS

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH

Recent Complaints

20170328FireENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE LOWERED TO THE GROUND AND SMOKE BEGAN TO EMIT FROM THE VEHICLE. IN ADDITION, THE FRONT UPPER AND LOWER BALL JOINTS BENT INWARD AND NEEDED TO BE REPLACED. ON TWO SEPARATE OCCASIONS, THE RADIATOR FAILED TO OPERATE AND CAUSED THE COOLING SYSTEM TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL HUB BEARING, FRONT UPPER AND LOWER BALL JOINTS, AND COLD AIR INTAKE SYSTEM WERE RE

Mileage: 125,000

20170328FireSUSPENSION:FRONT:HUB

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE LOWERED TO THE GROUND AND SMOKE BEGAN TO EMIT FROM THE VEHICLE. IN ADDITION, THE FRONT UPPER AND LOWER BALL JOINTS BENT INWARD AND NEEDED TO BE REPLACED. ON TWO SEPARATE OCCASIONS, THE RADIATOR FAILED TO OPERATE AND CAUSED THE COOLING SYSTEM TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL HUB BEARING, FRONT UPPER AND LOWER BALL JOINTS, AND COLD AIR INTAKE SYSTEM WERE RE

Mileage: 125,000

20160305FireELECTRICAL SYSTEM

VIN # [XXX] SYSTEM ISSUES TRANSMISSION ISSUES ENGINE PROBLEMS AND AIR COOLING ISSUES DOOR ISSUES TO POWER WINDOWS AND WATER-COOLING ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

20160305FireFUEL/PROPULSION SYSTEM

VIN # [XXX] SYSTEM ISSUES TRANSMISSION ISSUES ENGINE PROBLEMS AND AIR COOLING ISSUES DOOR ISSUES TO POWER WINDOWS AND WATER-COOLING ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

20160305FireSEAT BELTS

VIN # [XXX] SYSTEM ISSUES TRANSMISSION ISSUES ENGINE PROBLEMS AND AIR COOLING ISSUES DOOR ISSUES TO POWER WINDOWS AND WATER-COOLING ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

20160111FireELECTRICAL SYSTEM

I WAS IN LINE AT A DRIVE THRU RESTUARANT WHEN I SMELLED SMOKE GOT OUT OF THE VEHICLE AND SAW FLAMES POURING FROM UNDER THE FRONT OF THE CAR, I YELLED FOR THE PEOPLE IN FRONT OF ME TO MOVE AND MOVED THE CAR TO A SAFER PLACE IN THE PARKING LOT. SINCE I HAD LEFT ALL BELONGINGS INCLUDING MY PHONE ASSISTANCE WAS REQUESTED FROM SPECTATORS TO CALL THE FIRE DEPARTMENT WHO CAME AND PUT THE FIRE OUT, BY THEN THERE WASN NOT MUCH LECT UNDER THE HOOD AS IT HAD ALL BURNED.

Mileage: 214,000

20141008CrashAIR BAGS

DURING THE ACCIDENT MY TRUCK WAS HIT HEAD-ON BY A VAN AND THE AIR BAG DID NOT DEPLOY. I HAD HEAD INJURY (HEADACHES, MEMORY LAPSES, CONFUSION, BLURY EYES, BACK/LEGS PAINS TILL THIS VERY DAY. CHRYSLER WAS INFORMED SEVERAL TIMES ABOUT THE PROBLEMS WITH THE TRUCK BEFORE THE ACCIDENT AND THEY REFUSED TO RESOLVE IT AND AFTER THE ACCIDENT, THEY STILL REFUSED TO RESOLVE IT.

Mileage: 98,400

20141008CrashELECTRONIC STABILITY CONTROL (ESC)

DURING THE ACCIDENT MY TRUCK WAS HIT HEAD-ON BY A VAN AND THE AIR BAG DID NOT DEPLOY. I HAD HEAD INJURY (HEADACHES, MEMORY LAPSES, CONFUSION, BLURY EYES, BACK/LEGS PAINS TILL THIS VERY DAY. CHRYSLER WAS INFORMED SEVERAL TIMES ABOUT THE PROBLEMS WITH THE TRUCK BEFORE THE ACCIDENT AND THEY REFUSED TO RESOLVE IT AND AFTER THE ACCIDENT, THEY STILL REFUSED TO RESOLVE IT.

Mileage: 98,400

20141008CrashELECTRICAL SYSTEM

DURING THE ACCIDENT MY TRUCK WAS HIT HEAD-ON BY A VAN AND THE AIR BAG DID NOT DEPLOY. I HAD HEAD INJURY (HEADACHES, MEMORY LAPSES, CONFUSION, BLURY EYES, BACK/LEGS PAINS TILL THIS VERY DAY. CHRYSLER WAS INFORMED SEVERAL TIMES ABOUT THE PROBLEMS WITH THE TRUCK BEFORE THE ACCIDENT AND THEY REFUSED TO RESOLVE IT AND AFTER THE ACCIDENT, THEY STILL REFUSED TO RESOLVE IT.

Mileage: 98,400

20130104CrashAIR BAGS

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO THE SIDE OF ANOTHER VEHICLE AND CAUSED THE VEHICLE TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. ALL OF THE NECESSARY PARTS WERE ORDERED AND THE ENTIRE VEHICLE WAS REPAIRED BY A RELATIVE. THE FRAME WAS ALSO STRAIGHTENED BY THE RELATIVE. THREE YEARS LATER, THE CONTACT CRASHED INTO THE SIDE OF A TRUCK. AGAIN, NONE OF THE AIR BAGS

Mileage: 60,000

20120919CrashAIR BAGS

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A NECK SPRAIN AND LACERATIONS TO THE FOREHEAD. THE FRONT PASSENGER SUSTAINED MULTIPLE CONTUSIONS AND ONE OF THE REAR PASSENGER SUSTAINED FACIAL LACERATIONS. A SECOND PASSENGER SUSTAINED BURNS FROM THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MA

Mileage: 153,000

20120814CrashAIR BAGS

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE GOING APPROXIMATELY 55 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND, HIP, AND RIB. THE CONTACT AND HER CHILD WHO WAS IN THE REAR MIDDLE SEAT WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S CHILD SUSTAINED BRUISES TO THE SHOULDER FROM THE CHILD SEAT STRAPS. THE VEHICLE WAS DRIVEN AWAY FROM TH

Mileage: 138,164

20120814CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE GOING APPROXIMATELY 55 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND, HIP, AND RIB. THE CONTACT AND HER CHILD WHO WAS IN THE REAR MIDDLE SEAT WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S CHILD SUSTAINED BRUISES TO THE SHOULDER FROM THE CHILD SEAT STRAPS. THE VEHICLE WAS DRIVEN AWAY FROM TH

Mileage: 138,164

20110516FireENGINE AND ENGINE COOLING

I HAD A 2000 DODGE DURANGO AND AFTER DRIVING FOR ABOUT 15 MINUTES I TURNED ON THE AIR AND A SULFUR LIKE SMELL CAME THROUGH THE AIR SYSTEM. AFTER PULLING OVER AND CUTTING THE CAR OFF, FLAMES CAME FROM UNDER THE HOOD. THE CAR BURST INTO FLAMES AND BURNED COMPLETELY UP. NOTHING WAS LEFT BUT THE METAL FRAME. MY INSURANCE COMPANY COULDN'T GIVE ME ANY INSIGHT AS TO WHY THIS HAPPENED. I HAD ABOUT 133,000 MILES ON IT. I WISH I KNEW ABOUT THIS SITE BEFORE I LOST MY VEHICLE. I WOULD'VE INSISTED THAT THE D

Mileage: 133,000

20110414FireFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT WAS SITTING IDLE AT A TRAFFIC STOP WHEN A FIRE IGNITED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND SMOKE WAS EMITTING FROM THE HOOD. THE POLICE AND FIRE WERE DISPATCHED AND A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS THEN TOWED TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FIRE WAS CAUSED BY FAULTY FUEL LINES. THE VEHICLE WAS DEEMED AS DESTROYED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

Mileage: 140,000

20100725CrashELECTRICAL SYSTEM

I HAVE A 2000 DODGE DURANGO WITH 118K AND WITH OUT WARNING I LOSE ALL POWER GAS BRAKES STEERING ETC AND FOR ME TO GET THE CAR STARTED AGAIN I HAVE TO POP THE HOOD AND WIGGLE THE MIDDLE PCM HARNESS ( WHICH IS A WHITE CONNECTOR) AND THEN IM ABLE TO START MY CAR AGAIN. THIS ALSO ONCE CAUSE ME TO GO BOUNCE OFF A WALL IN A PARKING GARAGE BECAUSE OF THE LOSS OF POWER STEERING AND BRAKES WHEN THE CUT OFF ON ME WHILE TRYING TO MAKE A TURN. *TR

Mileage: 118,000

20091013CrashAIR BAGS:FRONTAL

I HAVE A 2000 DODGE DURANGO WITH 65,000 WELL KEPT MILES. ON OCT 7, I WAS INVOLVED IN A PILEUP ON INTERSTATE 24 IN MURFREESBORO, TN. THERE WERE 6 CARS, AND I WAS NUMBER 3. THE AIRBAG DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO VANDERBILT HOSPITAL, WHERE I WAS DIAGNOSES WITH A BROKEN STERNUM. *TR

Mileage: 65,000

20090514FireENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN DRIVING ROUGHLY AND SMOKE APPEARED UNDER THE HOOD. THE BRAKES STIFFENED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT EASED OFF THE BRAKES, BUT THEY FAILED COMPLETELY. MORE SMOKE APPEARED UNDER THE HOOD. THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER, BUT LOST CONTROL. SHE HEARD TWO SNAPPING NOISES UNDER THE HOOD. SHE APPLIED THE EMERGENCY BRAKE, WHICH STOPPED THE VEHICLE. THE PASSENGER OPENED THE HOOD AN

Mileage: 124,000

20090514FireSERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN DRIVING ROUGHLY AND SMOKE APPEARED UNDER THE HOOD. THE BRAKES STIFFENED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT EASED OFF THE BRAKES, BUT THEY FAILED COMPLETELY. MORE SMOKE APPEARED UNDER THE HOOD. THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER, BUT LOST CONTROL. SHE HEARD TWO SNAPPING NOISES UNDER THE HOOD. SHE APPLIED THE EMERGENCY BRAKE, WHICH STOPPED THE VEHICLE. THE PASSENGER OPENED THE HOOD AN

Mileage: 124,000

20081103CrashAIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. ON NOVEMBER 1, 2008, WHILE DRIVING 45 MPH, THE SPARE TIRE RELEASED FROM THE TIRE HOLDER. THE VEHICLE FLIPPED OVER AND CRASHED INTO A POLE. THE WINDSHIELD SHATTERED AND THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD. GEORGIA POLICE REPORT NUMBER 081101015 WAS FILED. THE VEHICLE WILL BE TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 95,000.

Mileage: 95,000