Total Complaints
1471 filings
DODGE DURANGO · model year
1471 NHTSA complaints, 138 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000DODGEDURANGO carries 1471 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 138 crashes, 42 fires, 106 injuries, and 13 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 DURANGO is suspension:front:control arm:upper ball joint with 342 filings, followed by suspension:front:control arm:lower ball joint (144) and power train:automatic transmission (62). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2000 DURANGO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1471 filings
Crashes Reported
138 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT | 342 |
| SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 144 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 62 |
| SUSPENSION:FRONT | 57 |
| ENGINE AND ENGINE COOLING:ENGINE | 49 |
| SUSPENSION | 48 |
| ELECTRICAL SYSTEM | 41 |
| ENGINE AND ENGINE COOLING | 40 |
| STEERING | 37 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 31 |
| AIR BAGS:FRONTAL | 31 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 31 |
| ENGINE | 29 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 28 |
| SEATS | 25 |
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOI
SUSPENSION:FRONT:HUB
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEE
ENGINE AND ENGINE COOLING
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999,
AIR BAGS
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORT
The contact owns a 2000 Dodge Durango. The contact stated that the ABS warning light was illuminated. The contact stated that while driving 20 MPH, the vehicle was slow to stop. While depressing the brake pedal, there was an abnormal grinding sound coming from the vehicle. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,731.
Mileage: 164,731
I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.
I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.
I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.
The outside edge of the tread is separating from the tire causing it to go flat.
The outside edge of the tread is separating from the tire causing it to go flat.
The contact owns a 2000 Dodge Durango. The contact stated that while driving approximately 25 MPH the vehicle inadvertently stopped. There were no warning lights illuminated. The vehicle was towed to a local mechanic. The contact replaced the battery, fuel pump, shocks, ball joints, and disc brakes, and front rotors however, the failure recurred. The local mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
Mileage: 115,000
One morning I was taking my 9-year-old daughter to school and our truck just stalled while I was driving. Thank Allah that there was no heavy traffic and no one got hurt. That incident has my daughter scared. I took it to the mechanic they read the diagnostic fixed what codes came up and still my truck is not operating properly. The truck still stalls while driving the mechanic has informed me. I have had my IAC, MAP sensor, TPS, ignition coil, distributor, and canister purge valve replaced.
One morning I was taking my 9-year-old daughter to school and our truck just stalled while I was driving. Thank Allah that there was no heavy traffic and no one got hurt. That incident has my daughter scared. I took it to the mechanic they read the diagnostic fixed what codes came up and still my truck is not operating properly. The truck still stalls while driving the mechanic has informed me. I have had my IAC, MAP sensor, TPS, ignition coil, distributor, and canister purge valve replaced.
One morning I was taking my 9-year-old daughter to school and our truck just stalled while I was driving. Thank Allah that there was no heavy traffic and no one got hurt. That incident has my daughter scared. I took it to the mechanic they read the diagnostic fixed what codes came up and still my truck is not operating properly. The truck still stalls while driving the mechanic has informed me. I have had my IAC, MAP sensor, TPS, ignition coil, distributor, and canister purge valve replaced.
The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driverâs side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driverâs side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.
Mileage: 240,000
The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driverâs side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driverâs side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.
Mileage: 240,000
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THIRTY DAYS. THE VEHICLE WAS TAKEN TO RAINIER DODGE OF OLYMPIA (2550 CARRIAGE LOOP SW, OLYMPIA, WA 98502; (360) 754-5550) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE WHEEL BEARINGS AND BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL SOUND. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 140,000
I WAS IN THE FREEWAY RUNNING 65 MILES/HOUR AND SUDDENLY MY DURANGO JUST STALLED AND ENGINE JUST SHUT OFF WITHOUT WARNING.THERE WAS NO CODE SHOWING UP. I BROUGHT TO MECHANIC AND UNABLE TO FIND THE PROBLEM. THERE ARE TIMES THAT IT WILL SHUT OFF THE ENGINE AND I HAVE TO WAIT FOR 15-20 MINUTES AND IT WILL START AGAIN. THEN AFTERWARDS, IT WILL DIE AGAIN. HELP!!!!!
Mileage: 224,000
CAR GIVEN TO ME BY A FAMILY MEMBER IN NOV 2019 WITH 135K MILES, WAS THE ORIGINAL OWNER, VEHICLE WAS VERY WELL MAINTAINED. APPROXIMATELY FEB 2020, DRIVING 70 MPH DOWN INTERSTATE, CAR ACTED LIKE IT DIED-LOST ALL POWER FOR ABOUT 10 SECS, THEN IT CAME BACK TO LIFE. IT WAS ABOUT A MONTH LATER, IT DID IT AGAIN. MECHANIC REPLACED THROTTLE BODY POSITION SENSOR(?). SOON AFTER, VEHICLE STARTED TO JUST DIE WHILE DRIVING. NO NOISE, RATTLES, NO CHECK ENGINE LIGHTS, JUST WOULD SHUT OFF LIKE THE KEY WAS TURNED OFF. DIDN'T MATTER THE TERRAIN OR SPEED, JUST WHILE DRIVING. INITIALLY IT WOULD IMMEDIATELY RESTART. IT SEEMS TO HAVE GOTTEN WORSE SINCE THE HOTTER WEATHER. AND IT SHUTS DOWN AFTER DRIVING ABOUT 20 MINS WHEN THE ENGINE HAS REALLY WARMED UP. I FINALLY NOTICED A NO BUS MESSAGE ON THE ODOMETER-WHICH FROM RESEARCHING MEANS THE COMPUTER ISN'T COMMUNICATING. MECHANIC UNABLE TO PULL A CODE, SAID IT'S CLEARING ITSELF OUT RIGHT AFTER IT THROWS IT. TODAY WENT IN, AND WE GOT LUCKY AND HOOKED
Mileage: 140,000
CAR GIVEN TO ME BY A FAMILY MEMBER IN NOV 2019 WITH 135K MILES, WAS THE ORIGINAL OWNER, VEHICLE WAS VERY WELL MAINTAINED. APPROXIMATELY FEB 2020, DRIVING 70 MPH DOWN INTERSTATE, CAR ACTED LIKE IT DIED-LOST ALL POWER FOR ABOUT 10 SECS, THEN IT CAME BACK TO LIFE. IT WAS ABOUT A MONTH LATER, IT DID IT AGAIN. MECHANIC REPLACED THROTTLE BODY POSITION SENSOR(?). SOON AFTER, VEHICLE STARTED TO JUST DIE WHILE DRIVING. NO NOISE, RATTLES, NO CHECK ENGINE LIGHTS, JUST WOULD SHUT OFF LIKE THE KEY WAS TURNED OFF. DIDN'T MATTER THE TERRAIN OR SPEED, JUST WHILE DRIVING. INITIALLY IT WOULD IMMEDIATELY RESTART. IT SEEMS TO HAVE GOTTEN WORSE SINCE THE HOTTER WEATHER. AND IT SHUTS DOWN AFTER DRIVING ABOUT 20 MINS WHEN THE ENGINE HAS REALLY WARMED UP. I FINALLY NOTICED A NO BUS MESSAGE ON THE ODOMETER-WHICH FROM RESEARCHING MEANS THE COMPUTER ISN'T COMMUNICATING. MECHANIC UNABLE TO PULL A CODE, SAID IT'S CLEARING ITSELF OUT RIGHT AFTER IT THROWS IT. TODAY WENT IN, AND WE GOT LUCKY AND HOOKED
Mileage: 140,000
CAR GIVEN TO ME BY A FAMILY MEMBER IN NOV 2019 WITH 135K MILES, WAS THE ORIGINAL OWNER, VEHICLE WAS VERY WELL MAINTAINED. APPROXIMATELY FEB 2020, DRIVING 70 MPH DOWN INTERSTATE, CAR ACTED LIKE IT DIED-LOST ALL POWER FOR ABOUT 10 SECS, THEN IT CAME BACK TO LIFE. IT WAS ABOUT A MONTH LATER, IT DID IT AGAIN. MECHANIC REPLACED THROTTLE BODY POSITION SENSOR(?). SOON AFTER, VEHICLE STARTED TO JUST DIE WHILE DRIVING. NO NOISE, RATTLES, NO CHECK ENGINE LIGHTS, JUST WOULD SHUT OFF LIKE THE KEY WAS TURNED OFF. DIDN'T MATTER THE TERRAIN OR SPEED, JUST WHILE DRIVING. INITIALLY IT WOULD IMMEDIATELY RESTART. IT SEEMS TO HAVE GOTTEN WORSE SINCE THE HOTTER WEATHER. AND IT SHUTS DOWN AFTER DRIVING ABOUT 20 MINS WHEN THE ENGINE HAS REALLY WARMED UP. I FINALLY NOTICED A NO BUS MESSAGE ON THE ODOMETER-WHICH FROM RESEARCHING MEANS THE COMPUTER ISN'T COMMUNICATING. MECHANIC UNABLE TO PULL A CODE, SAID IT'S CLEARING ITSELF OUT RIGHT AFTER IT THROWS IT. TODAY WENT IN, AND WE GOT LUCKY AND HOOKED
Mileage: 140,000
SHUTS OFF ENGINE WHEN YOUR DRIVING FOR NO APPARENT REASON. THE ODOMETER HAS A NO BUS READING ON IT. THIS IS VERY DANGEROUS! THANKS FOR ANY HELP. *TR
Mileage: 180,000
I WAS DRIVING AT 55 MPH AND THE STEERING BECAME REALLY LOOSE AND NEARLY LOST CONTROL HAD TO REPLACE THE BALL JOINTS 3 TIMES AND I HAVE NO POWER ON THE DRIVER SIDE OF THE VEHICLE THAT MEANS THE DOOR LOCKS AND WINDOWS. *TR
Mileage: 186,686
I WAS DRIVING AT 55 MPH AND THE STEERING BECAME REALLY LOOSE AND NEARLY LOST CONTROL HAD TO REPLACE THE BALL JOINTS 3 TIMES AND I HAVE NO POWER ON THE DRIVER SIDE OF THE VEHICLE THAT MEANS THE DOOR LOCKS AND WINDOWS. *TR
Mileage: 186,686
Active Head Rest Inadvertent Deployment
SIDE CURTAIN AIR BAG FAILURE
VEHICLE UNDER-SEAT FIRE
STEERING WHEEL AND STEERING SHAFT BOLTS
STEERING WHEEL AND SHAFT BOLTS
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.