Total Complaints
3172 filings
DODGE DURANGO · model year
3172 NHTSA complaints, 153 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1999DODGEDURANGO carries 3172 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 153 crashes, 36 fires, 212 injuries, and 100 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1999 DURANGO is suspension:front:control arm:upper ball joint with 824 filings, followed by suspension:front:control arm:lower ball joint (552) and electrical system (143). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 5 investigation files overlapping the 1999 DURANGO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
3172 filings
Crashes Reported
153 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume, review patterns below.
| Component | Count |
|---|---|
| SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT | 824 |
| SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 552 |
| ELECTRICAL SYSTEM | 143 |
| ENGINE AND ENGINE COOLING | 101 |
| ENGINE AND ENGINE COOLING:ENGINE | 92 |
| STEERING:LINKAGES:TIE ROD ASSEMBLY | 87 |
| SUSPENSION | 73 |
| SUSPENSION:FRONT | 72 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 71 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 68 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 66 |
| STEERING | 47 |
| SUSPENSION:FRONT:CONTROL ARM | 42 |
| AIR BAGS:FRONTAL | 39 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 35 |
Steel Brake lines burst. The Steel lines are all rusted and corroded. Even the factory replacement pieces corroded again. This happened 2 times and even when I replaced them with original factory pieces ,it happened again .this can't be a coincidence.
PHANTOM MISFIRE CAN DROP ENGINE RPM AND STALL. EVERY POSSIBLE SENSOR REPLACED. FUEL PUMP, INJECTORS REPLACED. ENTIRE IGNITION SYSTEM REPLACED. THERE HAS NEVER BEEN A CHECK ENGINE LIGHT AND WHILE THE PHANTOM MISFIRE HAPPENS A PROFESSIONAL CODE READER SHOWS NO MISFIRE AND NO HISTORY OF EVENTS. CAN HAPPEN AT ANYTIME, ANY SPEED. AT SLOWER SPEED THE ENGINE WILL CUT OFF WHILE DRIVING CAUSING A DANGEROUS PROBLEM WITH LOSS OF STEERING AND BRAKE HYDRAULICS. CONDITION HAS BEEN HAPPENING FOR OVER FIVE YEARS AND I'M INTO THIS DEMON FOR THOUSANDS OF DOLLARS.
Mileage: 113,000
PHANTOM MISFIRE CAN DROP ENGINE RPM AND STALL. EVERY POSSIBLE SENSOR REPLACED. FUEL PUMP, INJECTORS REPLACED. ENTIRE IGNITION SYSTEM REPLACED. THERE HAS NEVER BEEN A CHECK ENGINE LIGHT AND WHILE THE PHANTOM MISFIRE HAPPENS A PROFESSIONAL CODE READER SHOWS NO MISFIRE AND NO HISTORY OF EVENTS. CAN HAPPEN AT ANYTIME, ANY SPEED. AT SLOWER SPEED THE ENGINE WILL CUT OFF WHILE DRIVING CAUSING A DANGEROUS PROBLEM WITH LOSS OF STEERING AND BRAKE HYDRAULICS. CONDITION HAS BEEN HAPPENING FOR OVER FIVE YEARS AND I'M INTO THIS DEMON FOR THOUSANDS OF DOLLARS.
Mileage: 113,000
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE APPROACHING A STOP SIGN. THE VEHICLE WAS ABLE TO RESTART WITH THE GEAR SHIFTER EITHER IN PARK OR NEUTRAL HOWEVER, ONCE THE GEAR SHIFTER WAS SHIFTED INTO DRIVE, THE VEHICLE STALLED AGAIN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE 249,000.
Mileage: 249,000
HELLO MY NAME IS [XXX] I BROUGHT THIS SUV 12/3/2019 .THE GUY I BOUGHT THIS SUV FROM HE TOLD ME THERE'S AN ELECTRICAL ISSUE WITH THE BATTERY TO THE TRANSMISSION I FOUND THERE WAS SEVERAL THINGS WRONG WITH IT THE STEERING WHEEL IS LOOSE. NEED A TUNE-UP OH WHEN I GOT HOME THE CAR STARTS SMOKING INSIDE THEN THE OUTSIDE THAT'S HOW IT CAUGHT ON FIRE UNDERNEATH TO THE FIREWALL I THINK NOT SURE PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 22,300
HELLO MY NAME IS [XXX] I BROUGHT THIS SUV 12/3/2019 .THE GUY I BOUGHT THIS SUV FROM HE TOLD ME THERE'S AN ELECTRICAL ISSUE WITH THE BATTERY TO THE TRANSMISSION I FOUND THERE WAS SEVERAL THINGS WRONG WITH IT THE STEERING WHEEL IS LOOSE. NEED A TUNE-UP OH WHEN I GOT HOME THE CAR STARTS SMOKING INSIDE THEN THE OUTSIDE THAT'S HOW IT CAUGHT ON FIRE UNDERNEATH TO THE FIREWALL I THINK NOT SURE PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 22,300
HELLO MY NAME IS [XXX] I BROUGHT THIS SUV 12/3/2019 .THE GUY I BOUGHT THIS SUV FROM HE TOLD ME THERE'S AN ELECTRICAL ISSUE WITH THE BATTERY TO THE TRANSMISSION I FOUND THERE WAS SEVERAL THINGS WRONG WITH IT THE STEERING WHEEL IS LOOSE. NEED A TUNE-UP OH WHEN I GOT HOME THE CAR STARTS SMOKING INSIDE THEN THE OUTSIDE THAT'S HOW IT CAUGHT ON FIRE UNDERNEATH TO THE FIREWALL I THINK NOT SURE PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 22,300
THE VEHICLE LOSES ALL POWER AND WONT START AND ON THE ODOMETER IT SAY NO BUS BUT U WAIT A FEW MINUTES SOMETIMES UP TO FIFTEEN MINUTES IT WILL RESTART BUT NO CODES COME UP WITH THE ODB2
Mileage: 108,000
WHEN OUTSIDE TEMPERATURE GOES BEYOND 80 DEGREES FAHRENHEIT, WHILE IN MOTION, THE COMPUTER HAS SHUT OFF THE ENGINE MULTIPLE TIMES AND A CODE SAYING NO BUS IS DISPLAYED IN THE DASH FOR A FEW SECONDS. IT HAS HAPPENED TO ME GOING 70 MPH. IT HAS HAPPENED GOING 45 MPH AND AS LOW AS 20 MPH. ALL I HAVE TO DO IS PULL OVER AND LET THE COMPUTER COOL OFF AND IT TURNS ON AGAIN. THIS IS VERY DANGEROUS AS POWER STEERING SHUTS OFF AND BRAKES BECOME VERY HARD. I HAVE A GREAT CAR IN THE WINTER. IN THE SUMMER IT'S A DEATH TRAP THAT CAN SHUT OFF ENGINE, POWER STEERING AND BRAKES IN THE MIDDLE OF THE FREEWAY. CHECK YOUTUBE AND GOOGLE FOR "DODGE DURANGO NO BUS" AND YOU WILL FIND THIS IS A MAJOR ISSUE WITH THE COMPUTER.
Mileage: 212,000
WHEN OUTSIDE TEMPERATURE GOES BEYOND 80 DEGREES FAHRENHEIT, WHILE IN MOTION, THE COMPUTER HAS SHUT OFF THE ENGINE MULTIPLE TIMES AND A CODE SAYING NO BUS IS DISPLAYED IN THE DASH FOR A FEW SECONDS. IT HAS HAPPENED TO ME GOING 70 MPH. IT HAS HAPPENED GOING 45 MPH AND AS LOW AS 20 MPH. ALL I HAVE TO DO IS PULL OVER AND LET THE COMPUTER COOL OFF AND IT TURNS ON AGAIN. THIS IS VERY DANGEROUS AS POWER STEERING SHUTS OFF AND BRAKES BECOME VERY HARD. I HAVE A GREAT CAR IN THE WINTER. IN THE SUMMER IT'S A DEATH TRAP THAT CAN SHUT OFF ENGINE, POWER STEERING AND BRAKES IN THE MIDDLE OF THE FREEWAY. CHECK YOUTUBE AND GOOGLE FOR "DODGE DURANGO NO BUS" AND YOU WILL FIND THIS IS A MAJOR ISSUE WITH THE COMPUTER.
Mileage: 212,000
WHEN OUTSIDE TEMPERATURE GOES BEYOND 80 DEGREES FAHRENHEIT, WHILE IN MOTION, THE COMPUTER HAS SHUT OFF THE ENGINE MULTIPLE TIMES AND A CODE SAYING NO BUS IS DISPLAYED IN THE DASH FOR A FEW SECONDS. IT HAS HAPPENED TO ME GOING 70 MPH. IT HAS HAPPENED GOING 45 MPH AND AS LOW AS 20 MPH. ALL I HAVE TO DO IS PULL OVER AND LET THE COMPUTER COOL OFF AND IT TURNS ON AGAIN. THIS IS VERY DANGEROUS AS POWER STEERING SHUTS OFF AND BRAKES BECOME VERY HARD. I HAVE A GREAT CAR IN THE WINTER. IN THE SUMMER IT'S A DEATH TRAP THAT CAN SHUT OFF ENGINE, POWER STEERING AND BRAKES IN THE MIDDLE OF THE FREEWAY. CHECK YOUTUBE AND GOOGLE FOR "DODGE DURANGO NO BUS" AND YOU WILL FIND THIS IS A MAJOR ISSUE WITH THE COMPUTER.
Mileage: 212,000
MAKONG TURNS, THE OIL PRESSURE PLUMMETS. WHEEL SPEED SENSORS ARE CAUSING THE DASH LIGHT TO STAY ON. BEEN THROUGH 2 NEW PCM COMPUTERS. SPARK PLUGS FOUL OUT TOO EASY. BATTERY TEMP SENSOR NEEDS TO BE BEEFED UP. FACTORY ANTI THEFT SYSTEM STOPPED WORKING. THERE IS A SHORT SOMEWHERE. THIS DURANGO HAS DIED WHILE IN MOTION TOO. SCARY.
Mileage: 185,000
MAKONG TURNS, THE OIL PRESSURE PLUMMETS. WHEEL SPEED SENSORS ARE CAUSING THE DASH LIGHT TO STAY ON. BEEN THROUGH 2 NEW PCM COMPUTERS. SPARK PLUGS FOUL OUT TOO EASY. BATTERY TEMP SENSOR NEEDS TO BE BEEFED UP. FACTORY ANTI THEFT SYSTEM STOPPED WORKING. THERE IS A SHORT SOMEWHERE. THIS DURANGO HAS DIED WHILE IN MOTION TOO. SCARY.
Mileage: 185,000
MAKONG TURNS, THE OIL PRESSURE PLUMMETS. WHEEL SPEED SENSORS ARE CAUSING THE DASH LIGHT TO STAY ON. BEEN THROUGH 2 NEW PCM COMPUTERS. SPARK PLUGS FOUL OUT TOO EASY. BATTERY TEMP SENSOR NEEDS TO BE BEEFED UP. FACTORY ANTI THEFT SYSTEM STOPPED WORKING. THERE IS A SHORT SOMEWHERE. THIS DURANGO HAS DIED WHILE IN MOTION TOO. SCARY.
Mileage: 185,000
TL-THE CONTACT OWNS A 1999 DODGE DURANGO. VEHICLE LOST POWER. NEARLY STRANDED AND CONCERNED ABOUT BEING INJURED OR KILLED DUE TO VEHICLE LOSING ELECTRICAL POWER NO ELECTRICAL POWER IN VEHICLE; ENGINE CONTROL MODULE OVERHEATED WHILE DRIVING AT 55 MPH, WITHOUT WARNING THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 20 MINUTES. THE VEHICLE WAS RESTARTED AND DRIVEN FOR APPROXIMATELY ONE MILE BEFORE THE VEHICLE LOST ELECTRICAL POWER ONCE AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC CODE READER STATED NO BUSS. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE OVERHEATED DUE TO ITS PLACEMENT IN PROXIMITY TO THE EXHAUST MANIFOLD. ADDITIONALLY, THE CONTACT STATED THAT THE NUT ON THE STEERING WHEEL KNUCKLE WAS STRIPPED WHICH CAUSED THE STEERING TO BE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER
TL-THE CONTACT OWNS A 1999 DODGE DURANGO. VEHICLE LOST POWER. NEARLY STRANDED AND CONCERNED ABOUT BEING INJURED OR KILLED DUE TO VEHICLE LOSING ELECTRICAL POWER NO ELECTRICAL POWER IN VEHICLE; ENGINE CONTROL MODULE OVERHEATED WHILE DRIVING AT 55 MPH, WITHOUT WARNING THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 20 MINUTES. THE VEHICLE WAS RESTARTED AND DRIVEN FOR APPROXIMATELY ONE MILE BEFORE THE VEHICLE LOST ELECTRICAL POWER ONCE AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC CODE READER STATED NO BUSS. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE OVERHEATED DUE TO ITS PLACEMENT IN PROXIMITY TO THE EXHAUST MANIFOLD. ADDITIONALLY, THE CONTACT STATED THAT THE NUT ON THE STEERING WHEEL KNUCKLE WAS STRIPPED WHICH CAUSED THE STEERING TO BE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER
1999 DODGE DURANGO. START OUT WITH GOING DOWN THE ROAD AND IT WOULD JUST STALL OUT. WOULD HAVE TO WAIT FOR A WHILE THEN IT WOULD RESTART. I REPLACED THE CAM SENSOR, CRANK SENSOR, THROTTLE POSITION SENSOR, TRANSMISSION SENSOR COMPUTER. DROVE FOR 6 MONTHS THEN IT STARTED HAVING THE RPMS TO FLUCTUATE AND WOULD NOT STAY RUNNING. PUT ANOTHER COMPUTER IN AND CHECKED SENSORS. IT KEEPS THROWING A CODE THAT COMPUTER IS BAD AND MULTIPLE CODES ARE BEING SENT FOR LOTS OF SENSOR ISSUES. I HAVE BEEN ON THE DODGE FORUM AND WOW THE COMPLAINTS ON THERE. HAVING THE EXACT SAME PROBLEM.E OWN TWO DODGES AND AFTER THIS; THE PROBLEM I REALLY WOULD NOT RECOMMEND A DODGE TO ANYONE. THIS ALL HAPPENED WHEN DRIVING, NOW AFTER ALL THIS, IT WILL NOT EVEN RUN ENOUGH TO MOVE TO TAKE TO A DEALER. WHICH THEY SAY THEY DO NOT KNOW THE EXACT THING WRONG.
Mileage: 150,000
JUST BOUGHT THIS VEHICLE, THE ABS AND BRAKE LIGHT IS ON, CONTACTED SELLER AND HE STATED IT WAS NOT ON WHEN HE SOLD IT TO ME. I TOOK TO AUTO ZONE FOR THEM TO RUN THE NEEDED SCAN ON IT. IT SHOWED REAR WHEEL SENSOR. SO, I TOOK IT TO MY MECHANIC. HE THEN RAN 3 DIFFERENT CODE SCANS ON IT AND IT CAME UP WITH NOTHING. SO, UNFORTUNATELY HE CAN'T FIX IT WITHOUT A CODE. UNLESS I WANT TO THRO MORE MONEY INTO IT JUST TO START REPLACE IKNG THINGS THAT MAYBE MAY NOT BE THE PROBLEM. NOW THE CHECK ENGINE LIGHT IS ON. UPON READING OTHERS WITH THE SAME PROBLEM, I FEEL THERE IS A FAULTY SOMETHING IN THERE THAT NEEDS TO BE FIGURED OUT AND RECALLED. I PRAY TO GOD, MY BRAKES DONT GO OUT WHILE I AM DRIVING WITH MY KIDS IN THE VEHICLE. I AM A SINGLE PARENT AND CANNOT AFFORD TO JUST GO OUT AND BUY ANOTHER VEHICLE. FIGURE OUT THE PROBLEM AND GET IT RECALLED AND FIXED, PLEASE!
Mileage: 204,000
JUST BOUGHT THIS VEHICLE, THE ABS AND BRAKE LIGHT IS ON, CONTACTED SELLER AND HE STATED IT WAS NOT ON WHEN HE SOLD IT TO ME. I TOOK TO AUTO ZONE FOR THEM TO RUN THE NEEDED SCAN ON IT. IT SHOWED REAR WHEEL SENSOR. SO, I TOOK IT TO MY MECHANIC. HE THEN RAN 3 DIFFERENT CODE SCANS ON IT AND IT CAME UP WITH NOTHING. SO, UNFORTUNATELY HE CAN'T FIX IT WITHOUT A CODE. UNLESS I WANT TO THRO MORE MONEY INTO IT JUST TO START REPLACE IKNG THINGS THAT MAYBE MAY NOT BE THE PROBLEM. NOW THE CHECK ENGINE LIGHT IS ON. UPON READING OTHERS WITH THE SAME PROBLEM, I FEEL THERE IS A FAULTY SOMETHING IN THERE THAT NEEDS TO BE FIGURED OUT AND RECALLED. I PRAY TO GOD, MY BRAKES DONT GO OUT WHILE I AM DRIVING WITH MY KIDS IN THE VEHICLE. I AM A SINGLE PARENT AND CANNOT AFFORD TO JUST GO OUT AND BUY ANOTHER VEHICLE. FIGURE OUT THE PROBLEM AND GET IT RECALLED AND FIXED, PLEASE!
Mileage: 204,000
4 TIMES IN THE LAST TWO WEEKS WHILE DRIVING IN HEAVY CITY TRAFFIC IN THE LOS ANGELES, CA AREA THE ENGINE TURNED OFF, WITHOUT WARNING, WARNING LIGHTS, OR WARNING SOUNDS. ALL GUAGES WENT TO ZERO. THERE WAS NO ABNORMAL FUNCTION OF THE VEHICLE BEFORE EACH INCIDENT. POWER ASSIST TO STEERING AND BRAKES WERE ALSO LOST. EACH TIME IT WAS IN DRY, SUNNY WEATHER WITH THE TEMPERATURE BETWEEN 60 AND 80 DEGREES FAHRENHEIT. EACH TIME I WAS ABLE TO COAST TO A CURB OR PHYSICALLY PUSH THE VEHICLE OUT OF TRAFFIC. EACH TIME, EXCEPT ONE, THE ENGINE WOULD NOT START IMMEDIATELY AFTERWARD. THE ENGINE WOULD TURN OVER BRISKLY BUT WOULD NOT START. AFTER 4 TO 6 ATTEMPTS THE CAR WOULD START NORMALLY AND THEN RUN NORMALLY AS IF NOTHING HAD EVER HAPPENED. EACH TIME THE GASOLINE TANK WAS AT LEAST ONE QUARTER FULL. TWO ADDITIONAL TIMES IN THE LAST TWO MONTHS THE ENGINE SHUT OFF WHILE DRIVING AND THEN ALMOST IMMEDIATELY TURNED BACK ON AGAIN. THE TRANSMISSION WAS COMPLETELY REBUILT 5 MONTHS AGO. THIS HAD THE P
Mileage: 145,000
Active Head Rest Inadvertent Deployment
SIDE CURTAIN AIR BAG FAILURE
VEHICLE UNDER-SEAT FIRE
STEERING WHEEL AND STEERING SHAFT BOLTS
STEERING WHEEL AND SHAFT BOLTS
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.