Total Complaints
4 filings
DODGE CARAVAN · model year
4 NHTSA complaints, 2 crash reports. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020DODGECARAVAN carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2020 CARAVAN is air bags with 2 filings, followed by latches/locks/linkages (1) and electrical system (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 20 investigation files overlapping the 2020 CARAVAN, and 1 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
4 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 2 |
| LATCHES/LOCKS/LINKAGES | 1 |
| ELECTRICAL SYSTEM | 1 |
The contact owns a 2020 Dodge Caravan. The contact stated that after securing her infant child inside the vehicle, his wife started the vehicle and then exited the vehicle. After closing the door, it was discovered that all the doors had erroneously locked causing the child to become trapped inside the vehicle until her husband was able to open the door using a second key fob. The cause of the failure was not yet determined. Prior to the failure, the contact indicated that the key fob auto start feature had malfunctioned and failed to start the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The VIN was not available. The approximate failure mileage was 13,000.
Mileage: 13,000
The contact owns a 2020 Dodge Caravan. The contact stated that after securing her infant child inside the vehicle, his wife started the vehicle and then exited the vehicle. After closing the door, it was discovered that all the doors had erroneously locked causing the child to become trapped inside the vehicle until her husband was able to open the door using a second key fob. The cause of the failure was not yet determined. Prior to the failure, the contact indicated that the key fob auto start feature had malfunctioned and failed to start the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The VIN was not available. The approximate failure mileage was 13,000.
Mileage: 13,000
TL* THE CONTACT RENTED A 2020 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ANOTHER PERSON WAS DRIVING THE VEHICLE AT 45 MPH, HE ATTEMPTED TO PASS ANOTHER VEHICLE BUT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. BOTH THE DRIVER AND CONTACT WERE TRANSPORTED TO THE HOSPITAL VIA AN AMBULANCE. THE CONTACT WAS TREATED FOR A BROKEN NOSE AND A MAJOR BRUISE TO HER LEFT THIGH. THE DRIVER WAS TREATED FOR THREE BROKEN RIBS ON HIS RIGHT SIDE, BRUISES TO THE LEFT SIDE OF HIS HEAD, AND A BROKEN LEFT ARM. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE WHEREABOUTS OF THE VEHICLE REMAINED UNKNOWN. THE RENTAL COMPANY STATED THAT A CLAIM HAD BEEN FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Mileage: 19,000
TL* THE CONTACT STATED HE RENTED A 2020 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A DEER RAN IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED OR TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS RETURNED TO AVIS CAR RENTAL (6405 US 49, HATTIESBURG, MS 39401 PHONE: (601) 264-2488). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,800. THE VIN WAS NOT AVAILABLE.
Mileage: 2,800
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2020 DODGE CARAVAN; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.