Total Complaints
18 filings
DODGE CARAVAN · model year
2017 DODGE CARAVAN
18 NHTSA complaints, 6 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017DODGECARAVAN carries 18 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 CARAVAN is engine with 4 filings, followed by unknown or other (4) and electrical system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 20 investigation files overlapping the 2017 CARAVAN, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
18
Complaints
6
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 4 |
| UNKNOWN OR OTHER | 4 |
| ELECTRICAL SYSTEM | 2 |
| SEAT BELTS | 1 |
| STRUCTURE:BODY | 1 |
| SERVICE BRAKES | 1 |
| POWER TRAIN | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
| AIR BAGS | 1 |
| STRUCTURE | 1 |
Recalls (1)
18V09800008/02/2018
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Caravan and Jeep Wrangler vehicles. The brake switches on these vehicles may malfunction, keeping the brake lights illuminated and/or allowing the vehicle to be shifted out of the PARK position without the brake pedal being pushed.
Recent Complaints
20200121STRUCTURE
2017 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DESIGN FLAW ON VEHICLE. *LD *JS
20190717UNKNOWN OR OTHER
THE DRIVER SIDE SLIDING DOOR GETS STUCK INTO THE LOCK POSITION AND CANNOT BE OPENED MANUALLY OR BY DOING ANYTHING WHICH THEREFORE IS A HAZARD ESPECIALLY CONSIDERING MINIVANS ARE FOR CHILDREN WHOM BECOME STUCK INSIDE THE CAR.
Mileage: 50,000
20190710ELECTRICAL SYSTEM
DRIVING ON FREEWAY, AT AROUND 65MPH. VEHICLE SHUT OFF, LOST ALL POWER, NO ELECTRICITY, COULD NOT TURN ON HAZARD LIGHTS. I SHUT OFF IGNITION TURN IT ON AGAIN AND THE VEHICLE TURN ON AGAIN AND I PROCEEDED.
Mileage: 45,000
20190710ENGINE
DRIVING ON FREEWAY, AT AROUND 65MPH. VEHICLE SHUT OFF, LOST ALL POWER, NO ELECTRICITY, COULD NOT TURN ON HAZARD LIGHTS. I SHUT OFF IGNITION TURN IT ON AGAIN AND THE VEHICLE TURN ON AGAIN AND I PROCEEDED.
Mileage: 45,000
20190530AIR BAGS
AIR BAG LIGHT IS COMING ON INTERMITTENTLY
Mileage: 60,000
20190523ENGINE
VEHICLE STALLS UNEXPECTEDLY WHEN RUNNING, REGARLESS OF SPEED. VERY DENGEROUS, THE INSSUES HAS OCCURED MULTIPLE TIMES ALREADY.
Mileage: 45,600
20190502UNKNOWN OR OTHER
PASSENGER SLIDING DOOR WILL NOT OPEN AT ALL
Mileage: 55,670
20180118CrashFUEL/PROPULSION SYSTEM
I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMILAR. SOME SAY IT RELATES TO A PROBLEM WITH THE TIPM AND FUEL PUMP AND OTHER REASONS WERE CITED.
20180118CrashVEHICLE SPEED CONTROL
I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMILAR. SOME SAY IT RELATES TO A PROBLEM WITH THE TIPM AND FUEL PUMP AND OTHER REASONS WERE CITED.
20180118CrashUNKNOWN OR OTHER
I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMILAR. SOME SAY IT RELATES TO A PROBLEM WITH THE TIPM AND FUEL PUMP AND OTHER REASONS WERE CITED.
20171127CrashSERVICE BRAKES
2017 DODGE GRAND CARAVAN WAS STOPPED IN TRAFFIC AT A LIGHT. MY FOOT SLIPPED OFF THE BRAKE FOR A SECOND AND THE VEHICLE JUMPED FORWARD QUICKLY, WHICH CAUSED DAMAGE TO THE REAR END OF AN ACURA SITTING ABOUT 10 FEET IN FRONT OF ME.
Mileage: 3,000
20171127CrashENGINE
2017 DODGE GRAND CARAVAN WAS STOPPED IN TRAFFIC AT A LIGHT. MY FOOT SLIPPED OFF THE BRAKE FOR A SECOND AND THE VEHICLE JUMPED FORWARD QUICKLY, WHICH CAUSED DAMAGE TO THE REAR END OF AN ACURA SITTING ABOUT 10 FEET IN FRONT OF ME.
Mileage: 3,000
20171127CrashPOWER TRAIN
2017 DODGE GRAND CARAVAN WAS STOPPED IN TRAFFIC AT A LIGHT. MY FOOT SLIPPED OFF THE BRAKE FOR A SECOND AND THE VEHICLE JUMPED FORWARD QUICKLY, WHICH CAUSED DAMAGE TO THE REAR END OF AN ACURA SITTING ABOUT 10 FEET IN FRONT OF ME.
Mileage: 3,000
20171023ELECTRICAL SYSTEM
OCT 19, 2017 I STILL HADN'T BEEN CONTACTED FROM THE DEALERSHIP IN REGARDS TO THE OCT 18TH COMPLAINT NUMBER 11034442 OCT 19TH 2017 I WAS BACKING UP IN MY LONG DRIVEWAY, AND I WAS ACCELERATING IN REVERSE THE ENGINE DIED. THE DEALERSHIP PAID FOR A RENTAL FROM FRIDAY TO MONDAY. MONDAY AT 11:50 THE DEALERSHIP CALLED TO SAY TO RETURN THE RENTAL AND PICK UP MY VAN. WHEN I ASKED IF THEY WERE ABLE TO FIX MY VAN I WAS TOLD, 'NO. WE WERE NOT ABLE TO DUPLICATE THE PROBLEM. BUT WE DID DISCOVER THAT YOUR TRANSMISSION FLUID WAS A LITTLE LOW, AND THAT COULD BE WHY THE ENGINE SHUT OFF.' I REPLY, 'SO YOU ARE TELLING ME THAT THE ENGINE SHUT OFF' 'IN MOTION' BECAUSE THE TRANSMISSION FLUID WAS LOW, AND NO LIGHTS SHOWED UP ON MY DASH?' WHAT???
Mileage: 24,555
20171023ENGINE
OCT 19, 2017 I STILL HADN'T BEEN CONTACTED FROM THE DEALERSHIP IN REGARDS TO THE OCT 18TH COMPLAINT NUMBER 11034442 OCT 19TH 2017 I WAS BACKING UP IN MY LONG DRIVEWAY, AND I WAS ACCELERATING IN REVERSE THE ENGINE DIED. THE DEALERSHIP PAID FOR A RENTAL FROM FRIDAY TO MONDAY. MONDAY AT 11:50 THE DEALERSHIP CALLED TO SAY TO RETURN THE RENTAL AND PICK UP MY VAN. WHEN I ASKED IF THEY WERE ABLE TO FIX MY VAN I WAS TOLD, 'NO. WE WERE NOT ABLE TO DUPLICATE THE PROBLEM. BUT WE DID DISCOVER THAT YOUR TRANSMISSION FLUID WAS A LITTLE LOW, AND THAT COULD BE WHY THE ENGINE SHUT OFF.' I REPLY, 'SO YOU ARE TELLING ME THAT THE ENGINE SHUT OFF' 'IN MOTION' BECAUSE THE TRANSMISSION FLUID WAS LOW, AND NO LIGHTS SHOWED UP ON MY DASH?' WHAT???
Mileage: 24,555
20171023UNKNOWN OR OTHER
OCT 19, 2017 I STILL HADN'T BEEN CONTACTED FROM THE DEALERSHIP IN REGARDS TO THE OCT 18TH COMPLAINT NUMBER 11034442 OCT 19TH 2017 I WAS BACKING UP IN MY LONG DRIVEWAY, AND I WAS ACCELERATING IN REVERSE THE ENGINE DIED. THE DEALERSHIP PAID FOR A RENTAL FROM FRIDAY TO MONDAY. MONDAY AT 11:50 THE DEALERSHIP CALLED TO SAY TO RETURN THE RENTAL AND PICK UP MY VAN. WHEN I ASKED IF THEY WERE ABLE TO FIX MY VAN I WAS TOLD, 'NO. WE WERE NOT ABLE TO DUPLICATE THE PROBLEM. BUT WE DID DISCOVER THAT YOUR TRANSMISSION FLUID WAS A LITTLE LOW, AND THAT COULD BE WHY THE ENGINE SHUT OFF.' I REPLY, 'SO YOU ARE TELLING ME THAT THE ENGINE SHUT OFF' 'IN MOTION' BECAUSE THE TRANSMISSION FLUID WAS LOW, AND NO LIGHTS SHOWED UP ON MY DASH?' WHAT???
Mileage: 24,555
20170702STRUCTURE:BODY
AFTER HEAVY RAIN OVER THE NIGHT, WHILE THE VAN WAS PARKED, A LOT OF WATER ENDED IN THE REAR INTERIOR, LUGGAGE AREA, SO IN THE MORNING WITHOUT A DRAINING PLUG I COULDN'T DRAIN IT OUT FROM UNDERNEATH, BUT HAD TO COLLECT IT WITH TOWEL AND PAPER IN ORDER TO PUT THERE MY FOOD I JUST BOUGHT. I GUESS THE GAP BETWEEN THE ROOF AND REAR-5TH DOOR IS TOO WIDE, BECAUSE I CANNOT SEE THE RUBBER WHICH GOES AROUND IS BAD. MY OTHER VEHICLE, PARKED BY THIS ONE, ALSO WITH 5TH DOOR STAYED DRY, AND THIS VAN HAS ONLY 100 MILES.
Mileage: 100
20170417SEAT BELTS
I PURCHASED A 2017 DODGE CARAVAN AND QUICKLY REALIZED IT IS NOT SAFE FOR MY SEVEN YEAR OLD CHILD BASED ON HIS AGE, HEIGHT AND WEIGHT!! THE IS ONLY ONE SAFE POSITION FOR HIM IN THE ENTIRE VAN AND I HAVE IT DOCUMENTED OVER AND OVER ON VIDEOS THAT I TOOK WHILE HAVING CERTIFIED CAR SEAT SAFETY EXPERTS ATTEMPT TO HELP ME SAFELY SECURE MY CHILD, INCLUDING SAFE KIDS WORLDWIDE (ON VIDEO AND IN WRITING!!), AAA AND PHOENIX CHILDREN'S HOSPITAL AND SEVERAL OTHERS ALSO ALL ON VIDEO!!!! THE SHOULDER BELTS DO NOT FIT PROPERLY ON MY CHILD!!! I EVEN TRIED DIFFERENT CAR SEAT OPTIONS (ALSO ON VIDEO!!). DODGE CORPORATION INSISTED THAT I MEET WITH THE SERVICE DIRECTOR AND SERVICE MANAGER THINKING THEY WOULD HAVE A "FIX" FOR THE PROBLEM AND SEND ME ON MY MERRY WAY. THEY WERE WRONG!! SINCE THERE WAS NO EASY "FIX" DODGE CLOSED MY CASE AND HOPES THAT I WILL GO AWAY!!! THERE ARE MANY CHILDREN THAT ARE NOT PROPERLY SECURED IN THIS FAMILY VAN AND PARENTS DON'T EVEN REALIZE THAT THEIR KIDS ARE NOT SAFE!!! I WOULD
Compare 2017DODGECARAVAN to Similar Vehicles
NHTSA Investigations 1 Open
Frequently Asked Questions
How many complaints does the 2017 DODGE CARAVAN have?▼
The 2017 DODGE CARAVAN has 18 NHTSA complaints, 6 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2017 DODGE CARAVAN?▼
Yes, the 2017 DODGE CARAVAN has 1 recall(s). The most common affected component is EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2017 DODGE CARAVAN?▼
The most-complained component for the 2017 DODGE CARAVAN is ENGINE with 4 complaints. Other frequently reported areas include UNKNOWN OR OTHER and ELECTRICAL SYSTEM.
Is the 2017 DODGE CARAVAN safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.