2002 DODGE CARAVAN

326 complaints filed with NHTSA.

326
Complaints
26
Crashes
11
Fires
15
Injuries
2
Deaths

Complaints by Component

ComponentCount
AIR BAGS39
POWER TRAIN:AUTOMATIC TRANSMISSION22
ELECTRICAL SYSTEM18
AIR BAGS:FRONTAL13
TIRES10
ENGINE AND ENGINE COOLING:ENGINE9
STEERING9
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE8
EXTERIOR LIGHTING:HEADLIGHTS7
SEAT BELTS6
EQUIPMENT6
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS6
STEERING:RACK AND PINION5
EQUIPMENT:APPLIANCE:AIR CONDITIONER5
SUSPENSION:FRONT5

Recalls (10)

03E04500026/09/2003

EQUIPMENT

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODU

03E05300024/10/2003

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

10E03400010/08/2010

EQUIPMENT

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE

08E03900010/06/2008

EXTERIOR LIGHTING:HEADLIGHTS

MAXZONE IS RECALLING 2,520 HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 3341103L-AS AND 334-1103R-AS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR 2001-2007 DODGE CARAVAN PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLEC

08E04800008/08/2008

EXTERIOR LIGHTING:HEADLIGHTS

EAGLE EYES IS RECALLING 11,534 HEADLAMP ASSEMBLIES, P/NOS. CS090-B001L AND CS090-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE LOWER BEAM PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS,

03V09400007/03/2003

STRUCTURE

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EX

04V38600005/08/2004

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

01V31000004/10/2001

CHILD SEAT

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQU

04V53100002/11/2004

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Recent Complaints

20151202CrashSTRUCTURE:BODY

THE VIN INFORMATION IN THE DATABASE HAS BEEN CHANGED BY THE AUTO BODY SHOP IN ORDER TO AVOID RETURNING THE VAN TO ITS "PRE ACCIDENT CONDITION".

Mileage: 106,000

20140727CrashAIR BAGS

ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES,

Mileage: 170,000

20140727CrashELECTRICAL SYSTEM

ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES,

Mileage: 170,000

20140727CrashEXTERIOR LIGHTING:BRAKE LIGHTS

ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES,

Mileage: 170,000

20140727CrashSERVICE BRAKES

ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES,

Mileage: 170,000

20130924CrashFatalSEAT BELTS:FRONT

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO AIR BAGS MALFUNCTION. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT ON AUGUST 9, 2013. THE AIR BAGS FAILED TO DEPLOY EVEN AFTER THE IMPACT, AND THERE WERE POSSIBLE SEAT BELT ISSUES, AS WELL. BECAUSE OF THE FAILURE, HIS WIFE WAS EJECTED FROM THE PASSENGER SIDE OF THE VEHICLE, AND DIED TWO DAYS LATER. HAD THE AIR BAGS DEPLOYED, SHE WOULD HAVE REMAINED IN THE VEHICLE AND HAD A GREATER CHANCE OF LIVING. *JB

20130924CrashFatalAIR BAGS:FRONTAL

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO AIR BAGS MALFUNCTION. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT ON AUGUST 9, 2013. THE AIR BAGS FAILED TO DEPLOY EVEN AFTER THE IMPACT, AND THERE WERE POSSIBLE SEAT BELT ISSUES, AS WELL. BECAUSE OF THE FAILURE, HIS WIFE WAS EJECTED FROM THE PASSENGER SIDE OF THE VEHICLE, AND DIED TWO DAYS LATER. HAD THE AIR BAGS DEPLOYED, SHE WOULD HAVE REMAINED IN THE VEHICLE AND HAD A GREATER CHANCE OF LIVING. *JB

20130406FireENGINE AND ENGINE COOLING

DRIVING VEHICLE .IT FLAME FROM UNDER. BELLY OF VEHICLE, . TOTALED THE VEHICLE NOTHING LEFT OF IT. LOST MY PERSONALS AS WELL.THANK GOD I DID NOT HAVE MY KIDS IN IT WHEN IT HAPPENED BEEN NO TIME, TO GET THEM OUT. *TR

Mileage: 170,000

20130117FireENGINE

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH SHE SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE ORC MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE FAILURE WAS ALSO CONFIRMED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 128,000. THE

Mileage: 128,000

20121011FireAIR BAGS

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, BURNING FUMES STARTED TO EMIT INTO THE VEHICLE. THE CONTACT MENTIONED THAT HE HEARD A LOUD NOISE AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT IMPACTING ANYTHING. THE CONTACT STATED THAT IMMEDIATELY AFTER THE FAILURE, THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO FURTHER I

Mileage: 125,000

20080331CrashAIR BAGS

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. IN 2007, THE CONTACT BROADSIDED ANOTHER VEHICLE AND NEITHER FRONT AIR BAGS DEPLOYED. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED $3,800 WORTH OF DAMAGE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. PRIOR TO THE CRASH, THE HORN AND CRUISE CONTROL FAILED, AND THE AIR BAG LIGHT FLICKERED AND THEN REMAINED ILLUMINATED. THERE WAS A RECALL FROM 1998 TO 2000 REGARDING THE CLOCK SPRING. THE SPEED AND VIN WERE UNKNOWN. THE CURRENT MILEAGE

Mileage: 73,000

20080331CrashELECTRICAL SYSTEM:HORN

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. IN 2007, THE CONTACT BROADSIDED ANOTHER VEHICLE AND NEITHER FRONT AIR BAGS DEPLOYED. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED $3,800 WORTH OF DAMAGE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. PRIOR TO THE CRASH, THE HORN AND CRUISE CONTROL FAILED, AND THE AIR BAG LIGHT FLICKERED AND THEN REMAINED ILLUMINATED. THERE WAS A RECALL FROM 1998 TO 2000 REGARDING THE CLOCK SPRING. THE SPEED AND VIN WERE UNKNOWN. THE CURRENT MILEAGE

Mileage: 73,000

20080331CrashVEHICLE SPEED CONTROL:CRUISE CONTROL

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. IN 2007, THE CONTACT BROADSIDED ANOTHER VEHICLE AND NEITHER FRONT AIR BAGS DEPLOYED. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED $3,800 WORTH OF DAMAGE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. PRIOR TO THE CRASH, THE HORN AND CRUISE CONTROL FAILED, AND THE AIR BAG LIGHT FLICKERED AND THEN REMAINED ILLUMINATED. THERE WAS A RECALL FROM 1998 TO 2000 REGARDING THE CLOCK SPRING. THE SPEED AND VIN WERE UNKNOWN. THE CURRENT MILEAGE

Mileage: 73,000

20051122STRUCTURE:BODY:DOOR

CHILD HAD THUMB SLAMMED IN VAN DOOR AND FAMILY WAS UNABLE TO OPEN THE DOOR FOR THREE MINUTES. CHILD FRACTURED BONE. A YOUNGER CHILD COULD HAVE LOST A LIMB. PARENT HAD TO GO INSIDE THE CAR AND PULL THE JAMMED LOCK TO FREE CHILD. IF PARENT WAS HOLDING A CHILD AND THEY GOT A LIMB STUCK THE PARENT COULD NOT LET GO OF THE CHILD TO GO INSIDE AND FREE THE DOOR. *NM

20050915FireSTRUCTURE

2002 DODGE CARAVAN CAUGHT ON FIRE AND WAS COMPLETELY DESTROYED.*MR THE CONSUMER VEHICLE CAUGHT ON FIRE 11 DAYS PRIOR TO RECEIVING A RECALL NOTICE ON THE RADIO VENT SLOTS (RECALL# 04V531000). *NM

Mileage: 66,000

20050525CrashAIR BAGS:FRONTAL

DT: THE CONSUMER'S VEHICLE HIT A SEMI TRAILER AT ABOUT 20 MPH AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THE DRIVER TRIED TO BRAKE, AND THE IMPACT WAS IN THE FRONT OF THE VEHICLE. THE BUMPER WAS MOVED BACK 8 INCHES, THE TRANSMISSION, THE COOLER AND RADIATOR WERE BENT OVER THE MOTOR. CONSUMER HAS FILED A COMPLAINT WITH CHRYSLER, AND THEY SENT AN INVESTIGATOR TO SEE THE DAMAGE AND TAKE PICTURES. THE VAN WAS TOTALED. THERE WAS 1 INJURY, THE INJURY WOULD NOT HAD BEEN AS BAD IF THE AIRBAGS WOULD HAV

Mileage: 70,000

20050525CrashSEAT BELTS:FRONT

DT: THE CONSUMER'S VEHICLE HIT A SEMI TRAILER AT ABOUT 20 MPH AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THE DRIVER TRIED TO BRAKE, AND THE IMPACT WAS IN THE FRONT OF THE VEHICLE. THE BUMPER WAS MOVED BACK 8 INCHES, THE TRANSMISSION, THE COOLER AND RADIATOR WERE BENT OVER THE MOTOR. CONSUMER HAS FILED A COMPLAINT WITH CHRYSLER, AND THEY SENT AN INVESTIGATOR TO SEE THE DAMAGE AND TAKE PICTURES. THE VAN WAS TOTALED. THERE WAS 1 INJURY, THE INJURY WOULD NOT HAD BEEN AS BAD IF THE AIRBAGS WOULD HAV

Mileage: 70,000

20050317FireELECTRICAL SYSTEM

'RECALL CAMPAIGN' ISSUED FOR 2002 DODGE CARAVAN RADIO VENT SLOTS (CODE D48). CARAVAN CAUGHT ON FIRE. *BF THE CONSUMER'S PURCHASED ANOTHER VEHICLE FROM THE DEALER SINCE THEY REFUSED TO ACCEPT RESPONSIBILITY FOR THE FIRE. AFTER THE VEHICLE CAUGHT ON FIRE THE CONSUMER RECEIVED A RECALL NOTICE. THE NOTICE WAS ON ALL 2002 CARAVANS FOR A POTENTIAL DEFECT WHICH COULD RESULT IN A FIRE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE COST OF HAVING TO GET ANOTHER VEHICLE. *NM

20041012CrashAIR BAGS

I HAD PURCHASED A 2002 DODGE CARAVAN SE AND IMMEDIATELY AFTER IT WAS BACK IN THE SHOP FOR REPAIRS. I HEARD A NOISE IN THE WINDOW AND THE DODGE PLACE TOLD ME IT WAS NOTHING NOT TO WORRY ABOUT IT. ALSO I HAVE MADE SEVERAL TRIPS TO THE DODGE PLACE FOR THE BRAKES (REPLACED 6 TIMES ) , SLIDING DOOR DOESN'T STAY LATCHED AND ALWAYS SLIDES AND HITS MY CHILDREN WHILE GETTING IN OR OUT OF THE VEHICLE, THE DRIVERS SIDE SEAT BELT COMES UNDONE FOR NO REASON (IT WONT STAY LATCHED), I HAD A FLAT AND THE TIR

Mileage: 120

20041012CrashELECTRICAL SYSTEM:IGNITION

I HAD PURCHASED A 2002 DODGE CARAVAN SE AND IMMEDIATELY AFTER IT WAS BACK IN THE SHOP FOR REPAIRS. I HEARD A NOISE IN THE WINDOW AND THE DODGE PLACE TOLD ME IT WAS NOTHING NOT TO WORRY ABOUT IT. ALSO I HAVE MADE SEVERAL TRIPS TO THE DODGE PLACE FOR THE BRAKES (REPLACED 6 TIMES ) , SLIDING DOOR DOESN'T STAY LATCHED AND ALWAYS SLIDES AND HITS MY CHILDREN WHILE GETTING IN OR OUT OF THE VEHICLE, THE DRIVERS SIDE SEAT BELT COMES UNDONE FOR NO REASON (IT WONT STAY LATCHED), I HAD A FLAT AND THE TIR

Mileage: 120