Total Complaints
840 filings
DODGE CARAVAN · model year
840 NHTSA complaints, 62 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1998DODGECARAVAN carries 840 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 62 crashes, 31 fires, 47 injuries, and 2 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1998 CARAVAN is power train:automatic transmission with 82 filings, followed by air bags (59) and engine and engine cooling:engine:gasoline:belts and associated pulleys (46). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 20 investigation files overlapping the 1998 CARAVAN, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
840 filings
Crashes Reported
62 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 82 |
| AIR BAGS | 59 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 46 |
| ENGINE AND ENGINE COOLING:ENGINE | 42 |
| AIR BAGS:FRONTAL | 32 |
| ELECTRICAL SYSTEM:HORN | 28 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 24 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 19 |
| VEHICLE SPEED CONTROL | 19 |
| ELECTRICAL SYSTEM | 18 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 18 |
| SUSPENSION:FRONT | 18 |
| UNKNOWN OR OTHER | 17 |
| STEERING | 16 |
| EXTERIOR LIGHTING:HEADLIGHTS | 16 |
AIRBAG LIGHT ON NO TURN SIGNALS AND NO REVERSE LIGHTS DUE TO FAILED AIRBAG CLOCKSPRING
AIRBAG LIGHT ON NO TURN SIGNALS AND NO REVERSE LIGHTS DUE TO FAILED AIRBAG CLOCKSPRING
AIRBAG LIGHT ON NO TURN SIGNALS AND NO REVERSE LIGHTS DUE TO FAILED AIRBAG CLOCKSPRING
TL* THE CONTACT OWNED A 1998 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END WAS SEVERELY DAMAGED. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE PASSENGER SIDE AIR BAG DEPLOYED ALTHOUGH NO PASSENGER WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER SUSTAINED A HEAD LACERATION ABOVE THE RIGHT EYE, A CONCUSSION, A BRUISED HEART AND LUNG, LEFT KNEE LACERATION, AND CHEST BRUISES FROM THE SEAT BELTS. ALSO, BOTH WRISTS AND ELBOWS WERE INJURED. A POLICE REPORT WAS FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 135,000.
Mileage: 135,000
THE INDICATOR LAMP AIR BAG IS ON CONTINUOUSLY. I DRIVE A VEHICLE ALL THE TIME, AND MY TRIP 50% HIGHWAY AND 50% CITY.
Mileage: 104,580
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHEN DRIVING ON WET ROADS, THE POWER BRAKES AND STEERING FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHEN DRIVING ON WET ROADS, THE POWER BRAKES AND STEERING FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF UPDATED 11/19/15*JS
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
I WAS BACKING OUT OF A PARKING SPACE IN 2012, WHEN THE BRAKES COMPLETELY FAILED, I HAD TO PUT MY VEHICLE INTO GEAR IN ORDER FOR IT TO STOP. EVEN THOUGH I WAS ONLY GOING 5 MPH OR LESS, I WAS ON A DOWNHILL SLOPE. THERE WASN'T AN ACCIDENT NOR ANY DAMAGE, SO I DON'T HAVE THAT TO REPORT. THE VAN WAS TAKEN TO TOWBIN DODGE IN HENDERSON, NV THAT WEEKEND I BELIEVE AND I WAS TOLD THAT THE RECALL DEFECT HAD BEEN FIXED. HOWEVER, THE HORN, AIRBAG LIGHT AND ABS STILL DO NOT WORK. MY VIN #[XXX], MY QUESTION IS THIS. IF THE RECALL PROBLEM IS STILL DEFECTIVE EVEN THOUGH IT'S BEEN REPAIRED, WHAT AM I SUPPOSED TO DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 132,000
I WAS BACKING OUT OF A PARKING SPACE IN 2012, WHEN THE BRAKES COMPLETELY FAILED, I HAD TO PUT MY VEHICLE INTO GEAR IN ORDER FOR IT TO STOP. EVEN THOUGH I WAS ONLY GOING 5 MPH OR LESS, I WAS ON A DOWNHILL SLOPE. THERE WASN'T AN ACCIDENT NOR ANY DAMAGE, SO I DON'T HAVE THAT TO REPORT. THE VAN WAS TAKEN TO TOWBIN DODGE IN HENDERSON, NV THAT WEEKEND I BELIEVE AND I WAS TOLD THAT THE RECALL DEFECT HAD BEEN FIXED. HOWEVER, THE HORN, AIRBAG LIGHT AND ABS STILL DO NOT WORK. MY VIN #[XXX], MY QUESTION IS THIS. IF THE RECALL PROBLEM IS STILL DEFECTIVE EVEN THOUGH IT'S BEEN REPAIRED, WHAT AM I SUPPOSED TO DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 132,000
I WAS BACKING OUT OF A PARKING SPACE IN 2012, WHEN THE BRAKES COMPLETELY FAILED, I HAD TO PUT MY VEHICLE INTO GEAR IN ORDER FOR IT TO STOP. EVEN THOUGH I WAS ONLY GOING 5 MPH OR LESS, I WAS ON A DOWNHILL SLOPE. THERE WASN'T AN ACCIDENT NOR ANY DAMAGE, SO I DON'T HAVE THAT TO REPORT. THE VAN WAS TAKEN TO TOWBIN DODGE IN HENDERSON, NV THAT WEEKEND I BELIEVE AND I WAS TOLD THAT THE RECALL DEFECT HAD BEEN FIXED. HOWEVER, THE HORN, AIRBAG LIGHT AND ABS STILL DO NOT WORK. MY VIN #[XXX], MY QUESTION IS THIS. IF THE RECALL PROBLEM IS STILL DEFECTIVE EVEN THOUGH IT'S BEEN REPAIRED, WHAT AM I SUPPOSED TO DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 132,000
I AM THE SECOND OWNER OF A 1998 DODGE CARAVAN AND BOUGHT A CARFAX REPORT WHEN PURCHASING WHICH WAS CLEAN SHOWING NO ACCIDENTS, NO PROBLEMS. THE ONE RECALL ALERT ON THIS YEAR AND MODEL WAS TAKEN CARE OF PREVIOUSLY. THE CAR HAS GENERALLY BEEN DEPENDABLE, OTHER THAN ONGOING PROBLEMS WITH THE INSTRUMENT CLUSTER WHICH FAILS INTERMITTENTLY AND ALL THE PANEL LIGHTS GO OFF. ON JANUARY 6TH, 2015 I WAS SHOPPING NOT FAR FROM HOME AND UPON EXITING THE STORE PARKING LOT TO LEAVE (2-3 MPH) TURNING THE WHEEL NORMALLY WHILE BACKING UP FROM MY SPACE, THE ENTIRE STEERING WHEEL JUST FELL INTO MY HANDS LEAVING IT ATTACHED BY ONLY A FEW WIRES. THERE WAS NO PRIOR WARNING OF THE UPCOMING FAILURE, NO SHAKING, NO WOBBLE, NOTHING.I AM A SENIOR AND WAS IN THE CAR ALONE. LUCKILY, SOME STRANGERS HELPED PUSH ME BACK INTO PARKING SPACE BY HOLDING AND TURNING THE STEERING WHEEL IN PLACE, AS IT WOULD NOT SNAP BACK IN. THE TOW TRUCK DRIVER STATED THAT IN HIS CAREER HE HAD NEVER SEEN THIS, MY EXPERIENCED MECHANIC
Mileage: 150,677
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. WHILE DRIVING 40 MPH OVER A PUDDLE, THE SERPENTINE TIME BELT DETACHED FROM THE ENGINE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Mileage: 119,000
THE LOS ANGELES CBS AFFILIATE STATION AIRED A STORY ABOUT CHRYSLER VEHICLES YEAR 2007 TO 2012 THAT WERE BEING INVESTIGATED FOR A POTENTIAL RECALL. THE PROBLEM IS A FAULTY TIPM, ALSO KNOWN AS A POWERTRAIN CONTROL MODULE. VEHICLE OWNERS REPORT INSTRUMENT PANEL PROBLEMS, GAUGES NOT WORKING, AIRBAG NOT WORKING, WINDSHIELD WIPERS OPERATING WITHOUT BEING TURNED ON, PROBLEMS STARTING THE VEHICLE, AND SO ON. I HAVE A 1998 DODGE GRAND CARAVAN WITH MANY OF THESE SAME PROBLEMS/SYMPTOMS. I SPENT $212 ON INSPECTION AND DIAGNOSIS FEES. PEP BOYS TOLD ME THAT THE PROBLEM WAS THE POWERTRAIN CONTROL MODULE AND IT WOULD TAKE A PROHIBITIVELY HIGH PRICE TO REPLACE. MY VEHICLE HAS RECENTLY EXPERIENCED PROBLEMS SIMILAR TO THE ONES DESCRIBED ABOVE: FUEL GAUGE NOT CONSISTENTLY SHOWING THE CORRECT AMOUNT OF FUEL IN THE TANK; THE AIRBAG AND HORN NOT WORKING; THE WIPERS OCCASIONALLY OPERATE WITHOUT BEING TURNED ON; THE POWER DOOR LOCKS DO NOT WORK PROPERLY WHEN VEHICLE IS BEING LOCKED & UNLOCKED WITH THE
Mileage: 116,850
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THE ENGINE STALLED. THE INSTRUMENT PANEL WAS INOPERABLE THE FUEL GAUGE WAS INACCURATE. THE CONTACT COULD NOT RESTART THE VEHICLE AND THE INSTRUMENT PANEL LIGHTS WERE BLINKING ON AND OFF. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TOWED FOUR TIMES TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE WAS 99,000. UPDATED 09/15/14*LJ
Mileage: 99,000
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THE ENGINE STALLED. THE INSTRUMENT PANEL WAS INOPERABLE THE FUEL GAUGE WAS INACCURATE. THE CONTACT COULD NOT RESTART THE VEHICLE AND THE INSTRUMENT PANEL LIGHTS WERE BLINKING ON AND OFF. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TOWED FOUR TIMES TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE WAS 99,000. UPDATED 09/15/14*LJ
Mileage: 99,000
ONLY A BLOCK OR 2 FROM HOME, DOING 20 MPH THERE WAS THE SMELL OF SMOKE THEN FLAMES SHOT OUT FROM UNDER THE DRIVERS SEAT. WE BAILED FROM THE VAN AND BEFORE 911 COULD BE CALLED THE VAN WAS ENGULFED IN FLAMES. A TOTAL LOSS. *TR
Mileage: 16,000
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT WAS TRAVELING 5 MPH WHEN THE SERPENTINE BELT BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 120,000.
Mileage: 119,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.