Total Complaints
2178 filings
DODGE CARAVAN · model year
2178 NHTSA complaints, 74 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996DODGECARAVAN carries 2178 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 74 crashes, 66 fires, 102 injuries, and 9 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 CARAVAN is air bags with 196 filings, followed by power train:automatic transmission (138) and electrical system:horn (111). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 20 investigation files overlapping the 1996 CARAVAN, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2178 filings
Crashes Reported
74 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| AIR BAGS | 196 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 138 |
| ELECTRICAL SYSTEM:HORN | 111 |
| VEHICLE SPEED CONTROL | 103 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 99 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 88 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 76 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 63 |
| ENGINE AND ENGINE COOLING:ENGINE | 63 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 61 |
| AIR BAGS:FRONTAL | 51 |
| STRUCTURE:BODY:DOOR | 49 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 42 |
| UNKNOWN OR OTHER | 42 |
| CHILD SEAT | 39 |
The contact owns a 1996 Dodge Caravan. The contact stated while driving at an undisclosed speed, there was a strong gasoline odor inside the vehicle. The contact stated that after parking the vehicle, he opened the hood and noticed a fuel leak on top of the engine. No warning lights were illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Mileage: 130,000
WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.
WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.
WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.
TL* THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE HORN FAILED TO FUNCTION. IN ADDITION, THE ODOMETER DISPLAYED AN INCORRECT READING AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V293000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE HORN FAILED TO FUNCTION. IN ADDITION, THE ODOMETER DISPLAYED AN INCORRECT READING AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V293000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
I PURCHASE THIS VEHICLE FROM OWNER IN DEC. 2013 AND START HAVING PROBLEM THE OWNER I PURCHASE IT FROM PURCHASE IT FROM A BANK BACK IN 2006. THEY DID KNOW ABOUT AN RECALL OR ETC. ABOUT THIS VEHCLE. THE ELECTRIC HAS PROBLEM AND AIRBAGS, THE FUEL TANK IS LEAKING AND FUEL INJECTION AND ETC,. WHERE CAN I CAN GET HELP FOR THESE PROBLEMS.ETC.,. *TR
I PURCHASE THIS VEHICLE FROM OWNER IN DEC. 2013 AND START HAVING PROBLEM THE OWNER I PURCHASE IT FROM PURCHASE IT FROM A BANK BACK IN 2006. THEY DID KNOW ABOUT AN RECALL OR ETC. ABOUT THIS VEHCLE. THE ELECTRIC HAS PROBLEM AND AIRBAGS, THE FUEL TANK IS LEAKING AND FUEL INJECTION AND ETC,. WHERE CAN I CAN GET HELP FOR THESE PROBLEMS.ETC.,. *TR
I PURCHASE THIS VEHICLE FROM OWNER IN DEC. 2013 AND START HAVING PROBLEM THE OWNER I PURCHASE IT FROM PURCHASE IT FROM A BANK BACK IN 2006. THEY DID KNOW ABOUT AN RECALL OR ETC. ABOUT THIS VEHCLE. THE ELECTRIC HAS PROBLEM AND AIRBAGS, THE FUEL TANK IS LEAKING AND FUEL INJECTION AND ETC,. WHERE CAN I CAN GET HELP FOR THESE PROBLEMS.ETC.,. *TR
THIS VEHICLE HAS A CHRONIC DESIGN PROBLEM WITH THROWING ITS SERPENTINE BELT WHENEVER THE TENSION PULLEY GETS WET. SOON AS THE BELT IS THROWN THERE IS NO POWER STEERING, AND IT STEERS 10 TIMES WORSE THAN A MACK TRUCK. THE LACK OF STEERING IS A DEFINITE SAFETY HAZARD TO EVERY OTHER VEHICLE ON THE ROAD. AS IT HAPPENS SUDDENLY BY DRIVING THROUGH A WATER PUDDLE, ETC. THERE IS VIRTUALLY NO TIME TO REACT. IN ADDITION TO LACK OF STEERING THERE IS NO ALTERNATOR OUTPUT, RESULTING IN RAPID BATTERY DRAIN. ALSO THERE IS NO COOLANT SYSTEM FAN RESULTING IN RAPID ENGINE OVERHEATING. THIS DESIGN FAULT HAS BEEN KNOWN FOR WELL OVER A DECADE, NO MAKE THAT 2 DECADES, BUT CHRYSLER HAS NEVER ACKNOWLEDGED A PROBLEM. THE PROBLEM DATES BACK TO ALL CHRYSLER MINI-VAN DESIGNS FROM THE EARLY 1990S TO AT LEAST 2000. IF THE LACK OF STEERING IS NOT A SAFETY RELATED DEFECT I DON'T KNOW WHAT IS. WE HAVE A USED WHEELCHAIR CONVERSION CARAVAN VAN TO TRANSPORT MY WIFE. THIS LATEST INCIDENT WAS THE PAST SATURDAY NIGHT A
Mileage: 72,000
THIS VEHICLE HAS A CHRONIC DESIGN PROBLEM WITH THROWING ITS SERPENTINE BELT WHENEVER THE TENSION PULLEY GETS WET. SOON AS THE BELT IS THROWN THERE IS NO POWER STEERING, AND IT STEERS 10 TIMES WORSE THAN A MACK TRUCK. THE LACK OF STEERING IS A DEFINITE SAFETY HAZARD TO EVERY OTHER VEHICLE ON THE ROAD. AS IT HAPPENS SUDDENLY BY DRIVING THROUGH A WATER PUDDLE, ETC. THERE IS VIRTUALLY NO TIME TO REACT. IN ADDITION TO LACK OF STEERING THERE IS NO ALTERNATOR OUTPUT, RESULTING IN RAPID BATTERY DRAIN. ALSO THERE IS NO COOLANT SYSTEM FAN RESULTING IN RAPID ENGINE OVERHEATING. THIS DESIGN FAULT HAS BEEN KNOWN FOR WELL OVER A DECADE, NO MAKE THAT 2 DECADES, BUT CHRYSLER HAS NEVER ACKNOWLEDGED A PROBLEM. THE PROBLEM DATES BACK TO ALL CHRYSLER MINI-VAN DESIGNS FROM THE EARLY 1990S TO AT LEAST 2000. IF THE LACK OF STEERING IS NOT A SAFETY RELATED DEFECT I DON'T KNOW WHAT IS. WE HAVE A USED WHEELCHAIR CONVERSION CARAVAN VAN TO TRANSPORT MY WIFE. THIS LATEST INCIDENT WAS THE PAST SATURDAY NIGHT A
Mileage: 72,000
THIS VEHICLE HAS A CHRONIC DESIGN PROBLEM WITH THROWING ITS SERPENTINE BELT WHENEVER THE TENSION PULLEY GETS WET. SOON AS THE BELT IS THROWN THERE IS NO POWER STEERING, AND IT STEERS 10 TIMES WORSE THAN A MACK TRUCK. THE LACK OF STEERING IS A DEFINITE SAFETY HAZARD TO EVERY OTHER VEHICLE ON THE ROAD. AS IT HAPPENS SUDDENLY BY DRIVING THROUGH A WATER PUDDLE, ETC. THERE IS VIRTUALLY NO TIME TO REACT. IN ADDITION TO LACK OF STEERING THERE IS NO ALTERNATOR OUTPUT, RESULTING IN RAPID BATTERY DRAIN. ALSO THERE IS NO COOLANT SYSTEM FAN RESULTING IN RAPID ENGINE OVERHEATING. THIS DESIGN FAULT HAS BEEN KNOWN FOR WELL OVER A DECADE, NO MAKE THAT 2 DECADES, BUT CHRYSLER HAS NEVER ACKNOWLEDGED A PROBLEM. THE PROBLEM DATES BACK TO ALL CHRYSLER MINI-VAN DESIGNS FROM THE EARLY 1990S TO AT LEAST 2000. IF THE LACK OF STEERING IS NOT A SAFETY RELATED DEFECT I DON'T KNOW WHAT IS. WE HAVE A USED WHEELCHAIR CONVERSION CARAVAN VAN TO TRANSPORT MY WIFE. THIS LATEST INCIDENT WAS THE PAST SATURDAY NIGHT A
Mileage: 72,000
STRUT TOWER CORROSION 10090457 RIGHT / LEFT STRUT TOWER RUSTED OUT ON 96 DODGE CARAVAN. TOOK VAN INTO REPAIR SHOP TO FIND OUT STEERING ISSUE THEY FOUND A COMPLETELY RUSTED OUT STRUT HOUSING SAID ITS A KNOWN ISSUE WITH VEHICLE AND SAFETY BULLETIN WAS ISSUED SINCE ITS A KNOWN PROBLEM. SUSPENSION/BODY - STRUT TOWER CORROSION NUMBER: 23-044-02 GROUP: BODY DATE: OCT. 14, 2002 SUBJECT: NS STRUT TOWER CORROSION . *TR
CAR STOP HAVING ELECTRICAL OUTPUT. *TR
Mileage: 141,775
TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FUEL WAS LEAKING FROM HIS TANK IN LARGE AMOUNTS. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE TANK AND THE FUEL PUMP. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE RECALL WAS EXPIRED AND COULD NOT ASSIST HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. UPDATED 03/24/11*LJ UPDATED 05/02/11
Mileage: 151,000
TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FUEL WAS LEAKING FROM HIS TANK IN LARGE AMOUNTS. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE TANK AND THE FUEL PUMP. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE RECALL WAS EXPIRED AND COULD NOT ASSIST HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. UPDATED 03/24/11*LJ UPDATED 05/02/11
Mileage: 151,000
TL* THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT WAS DRIVING 30 MPH WHEN HE WAS ADVISED BY ANOTHER MOTORIST THAT FUEL WAS LEAKING FROM THE TOP OF THE FUEL TANK. THE CONTACT HAD JUST REFUELED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS ADVISED TO REPLACE THE CATALYTIC CONVERTER. THE MECHANIC ALSO STATED THAT THERE WAS EVIDENCE OF A SMALL FIRE FROM THE FUEL TANK. THE MECHANIC REFERRED THE CONTACT TO THE DEALER TO INQUIRE ABOUT A POTENTIAL RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 99V216000, FUEL SYSTEM, GASOLINE: DELIVERY FUEL PUMP). THE DEALER ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL BUT THE DEALER REFUSED REPAIRS BECAUSE OF THE DAMAGES FROM THE SMALL FIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,398 AND THE CURRENT MILEAGE WAS 156,432.
Mileage: 156,398
1996 DODGE CARAVAN - RIDICULOUS....ALMOST EVERY PUDDLE MAKES BELT SLIP OFF AND POWER STEERING BECOMES DANGEROUS. THIS IS THE 14TH TIME SINCE I HAVE OWNED THE CAR. SHOULD HAVE A RECALL ON ALL OF THESE VANS OR A REIMBURSEMENT PLAN FOR THIS OR BETTER YET.... A FREE FINAL FIX!!!!!! *TR
Mileage: 46,000
I HAVE A 1996 DODGE CARAVAN. THE BRAKE PADS AND ROTORS WERE REPLACED IN JUNE OF 2009. BENDIX BRAKE PADS AND BENDIX ROTORS WERE USED. ON DECEMBER 15, 2009, BOTH BRAKE ROTORS FAILED CAUSING A TOTAL LOSS OF BRAKING. WHILE SLOWING DOWN A LOUD BANG CAME FROM THE FRONT OF THE VAN. THE BRAKES DID NOT FEEL RIGHT AT THIS POINT. WHILE LOOKING FOR A SAFE PLACE TO PULL OVER AND STOP, ANOTHER LOUD BANG WAS HEARD. AT THAT POINT THE VAN HAD NO BRAKES. THE VAN WAS STOPPED USING THE PARKING BRAKE. UPON INVESTIGATION IT WAS FOUND THAT BOTH FRONT BRAKE ROTORS HAD FAILED. THE MIDDLE HUB SECTION OF THE ROTOR HAD SEPARATED FROM THE ROTOR. THE FAILURE WAS THE SAME IN BOTH ROTORS. NO OTHER DAMAGE WAS PRESENT ON THE VAN. BOTH FRONT ROTORS WERE REPLACE ON THE VAN TO CORRECT THE PROBLEM. I STILL HAVE THE OLD ROTORS. *TR
I HAVE A 1996 DODGE CARAVAN. THE BRAKE PADS AND ROTORS WERE REPLACED IN JUNE OF 2009. BENDIX BRAKE PADS AND BENDIX ROTORS WERE USED. ON DECEMBER 15, 2009, BOTH BRAKE ROTORS FAILED CAUSING A TOTAL LOSS OF BRAKING. WHILE SLOWING DOWN A LOUD BANG CAME FROM THE FRONT OF THE VAN. THE BRAKES DID NOT FEEL RIGHT AT THIS POINT. WHILE LOOKING FOR A SAFE PLACE TO PULL OVER AND STOP, ANOTHER LOUD BANG WAS HEARD. AT THAT POINT THE VAN HAD NO BRAKES. THE VAN WAS STOPPED USING THE PARKING BRAKE. UPON INVESTIGATION IT WAS FOUND THAT BOTH FRONT BRAKE ROTORS HAD FAILED. THE MIDDLE HUB SECTION OF THE ROTOR HAD SEPARATED FROM THE ROTOR. THE FAILURE WAS THE SAME IN BOTH ROTORS. NO OTHER DAMAGE WAS PRESENT ON THE VAN. BOTH FRONT ROTORS WERE REPLACE ON THE VAN TO CORRECT THE PROBLEM. I STILL HAVE THE OLD ROTORS. *TR
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.