2015 CHRYSLER TOWN AND COUNTRY

503 complaints filed with NHTSA.

503
Complaints
19
Crashes
1
Fires
30
Injuries
4
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
POWER TRAIN112
SEATS72
ENGINE63
ELECTRICAL SYSTEM59
UNKNOWN OR OTHER41
AIR BAGS38
VEHICLE SPEED CONTROL17
STEERING13
STRUCTURE:BODY13
SERVICE BRAKES11
FUEL/PROPULSION SYSTEM8
VISIBILITY/WIPER7
SEAT BELTS7
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT7
SUSPENSION6

Recalls (4)

16V04400028/01/2016

VISIBILITY:WINDSHIELD

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windsh

16V46100024/06/2016

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15,

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

Recent Complaints

20260202STRUCTURE

The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the active head restraint on the driver's seat deployed independently, causing the contact get injured on the back of his head. The contact confirmed there was no impact, object, or crash. No warning lights were illuminated in the vehicle. No medical attention was required. The dealer or an independent mechanic was not contacted. The vehicle was not taken to the dealer or an independent for diagn

Mileage: 70,000

20260114UNKNOWN OR OTHER

Driver side active headrest deployed while driving the vehicle causing safety concern and head/neck injury and pain.

20231218AIR BAGS

While driving the headrest exploded into the back of my head. It felt like someone had just punched me in the back of the head. This happened yesterday, and I have not yet had it inspected by anyone.

20220528SEATS

on 5/22/22 at 88,530 miles, we were stopped at a light - NO ACCIDENT! the passenger side seat headrest exploded forwarded, hitting my wife in the head, causing her extreme neck/back pain. She is seeing doctor regarding her neck/back.

20220211CrashPOWER TRAIN

power train failure - transmission pump failed- lost power- resulting in wreck with my two young children in the car. This year and make is involved in a recall , but not my VIN per this website. Have read 100 other instances that are exactly like mine.

20210311SEATS

THE HEADREST OPENED WITHOUT WARNING OR COLLISION WHILE DRIVING DOWN THE HIGHWAY. DRIVING AT ABOUT 45 MPH WHILE SLOWING DOWN GOING OVER RUMBLE STRIPS. THE PLASTIC HOUSING THAT HOLDS THE BAR WHICH HOLD THE HEADREST DOWN HAD BROKEN. THE BAR IS STILL HEALD BY TWO TEETH.

Mileage: 118,000

20201224FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE THE VEHICLE WAS RUNNING WITH THE CHARGING PORT BUTTON ENGAGED AND THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE SPONTANEOUSLY CAUGHT FIRE. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WAS NO POLICE REPORT FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED WHERE INFORMED AN INVESTIGATOR WOULD INSPECT

Mileage: 103,000

20200724SEATS

I WAS DRIVING ON A SIDE STREET AT APPROXIMATELY 20MPH WHEN A VERY LOUD NOISE AND IMPACT TO THE BACK OF MY HEAD HAPPENED. I SWERVED AND SLAMMED THE BRAKES. AFTER I WAS STOPPED, I PUT THE VEHICLE IN PARK TO INVESTIGATE THE SITUATION. MY AHR (ACTIVE HEAD REST) HAD SPONTANEOUSLY DEPLOYED. I WAS NOT IN AN ACCIDENT. THE DEPLOYMENT STRUCK THE BACK OF MY HEAD WITH SUCH FORCE THAT IT SENT ME FORWARD. I INSTANTLY GOT A HEADACHE AND LASTED FOR 3 DAYS.*DT CONSUMER STATED HER HEAD "POPS" IF SHE IS STILL FOR

Mileage: 80,000

20200717SEATS

I WAS DRIVING DOWN A CITY STREET AND THE DRIVER'S SIDE HEADREST SPONTANEOUSLY DEPLOYED FORCING MY NECK AND HEAD FORWARD CAUSING WHIPLASH,HEADACHES AND NECK PAIN. I THOUGHT SOMETHING EXPLODED IN THE BACK OF MY VAN.*DT CONSUMER STATED LOCAL DEALER WAS CONTACTED BUT WERE OF NO HELP.*JB

Mileage: 89,000

20200609UNKNOWN OR OTHER

WHEN DRIVING ON THE FREEWAY IN HEAVY TRAFFIC MY HEADREST DEPLOYED AND HIT MY HEAD WITH SUCH A FORCE THAT MY GLASSES FELL DOWN TO THE FLOOR OF THE VAN. MY EYESIGHT IS PRETTY BAD AND I HAD TO CONTINUE DRIVING ON THE FREEWAY UNTIL THE NEXT EXIT WITH LIMITED VISION BECAUSE I WAS UNABLE TO PICK UP THE GLASSES FROM THE FLOOR WHILE DRIVING ON THE FREEWAY. THIS WAS AN EXTREMELY DANGEROUS SITUATION*DT MANUFACTURER AND DEALER HAVE NOT BEEN CONTACTED. CONSUMER IS HAVING NECK PAIN AND HEADACHES AS WELL AS

20200609SEATS

WHEN DRIVING ON THE FREEWAY IN HEAVY TRAFFIC MY HEADREST DEPLOYED AND HIT MY HEAD WITH SUCH A FORCE THAT MY GLASSES FELL DOWN TO THE FLOOR OF THE VAN. MY EYESIGHT IS PRETTY BAD AND I HAD TO CONTINUE DRIVING ON THE FREEWAY UNTIL THE NEXT EXIT WITH LIMITED VISION BECAUSE I WAS UNABLE TO PICK UP THE GLASSES FROM THE FLOOR WHILE DRIVING ON THE FREEWAY. THIS WAS AN EXTREMELY DANGEROUS SITUATION*DT MANUFACTURER AND DEALER HAVE NOT BEEN CONTACTED. CONSUMER IS HAVING NECK PAIN AND HEADACHES AS WELL AS

20200609AIR BAGS

WHEN DRIVING ON THE FREEWAY IN HEAVY TRAFFIC MY HEADREST DEPLOYED AND HIT MY HEAD WITH SUCH A FORCE THAT MY GLASSES FELL DOWN TO THE FLOOR OF THE VAN. MY EYESIGHT IS PRETTY BAD AND I HAD TO CONTINUE DRIVING ON THE FREEWAY UNTIL THE NEXT EXIT WITH LIMITED VISION BECAUSE I WAS UNABLE TO PICK UP THE GLASSES FROM THE FLOOR WHILE DRIVING ON THE FREEWAY. THIS WAS AN EXTREMELY DANGEROUS SITUATION*DT MANUFACTURER AND DEALER HAVE NOT BEEN CONTACTED. CONSUMER IS HAVING NECK PAIN AND HEADACHES AS WELL AS

20200407CrashAIR BAGS

MY VEHICLE WAS STRUCK ON THE REAR PASSENGER DOOR BY ANOTHER VEHICLE TRAVELING ROUGHLY 45-50MPH, MY VEHICLE WAS TRAVELING ROUGHLY 25-30MPH ON A CITY STREET. MY VEHICLE SUSTAINED MAJOR DAMAGE, INCLUDING THE BACK WINDOW SHATTERING AND GLASS SHARDS FILLING THE CAR. NONE OF THE AIRBAGS DEPLOYED. AS A RESULT, I HAD CUTS FROM GLASS, AS WELL AS A CONCUSSION.

Mileage: 99,950

20200310CrashFatalAIR BAGS

OPEN AIR BAGS FRONT DRIVER FACE AND KNEE PLUS FRONT PASSENGER AIR BAG OPEN AT SPEED 0000 ON HWY STOP AND GO TRAFFIC

Mileage: 68,000

20190722SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

ON 7/17/2019 WHILE TRAVELING DOWN A LOCAL HIGHWAY THE DRIVER SIDE HEADREST EXPLODED HITTING ME IN THE BACK OF THE NECK. PULLED OFF ROAD IMMEDIATELY. PROCEEDED TO THE DEALERSHIP OF PURCHASE. LICENSED CHRYSLER SERVICE PERSON ATTEMPTED TO RE-SET. DETERMINED HEADREST WAS BROKEN AND THEY WOULD ORDER NEW. DID NOT TELL US THERE IS A CLASS ACTION SUIT IN THE PROCESS REGARDING THESE HEADRESTS.THANKFULLY NO SERIOUS INJURY, OTHER THAN A HEADACHE AND DIZZY WHICH LASTED ABOUT 3 HOURS. WAS INFORMED ITEM IS BA

20190520SEATS

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER'S SEAT HEADREST AIR BAG SUDDENLY DEPLOYED WITHOUT IMPACT. THE DRIVER SUSTAINED A HEADACHE AND NECK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO ELM GROVE CHRYSLER (2538 NATIONAL RD, WHEELING, WV) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000. *DT*JB

Mileage: 17,000

20190314UNKNOWN OR OTHER

AUTOMATIC SLIDING DOOR ENGAGED AND TRAPPED ARM OF CHILD REQUIRING 2 ADULTS TO FORCEFULLY OPEN. CHILD TRAPPED FOR MORE THAN 1 MINUTE.

Mileage: 64,871

20181127CrashPOWER TRAIN

THE EVENTS DESCRIBED TAKE PLACE ON THE LOT OF AN AUTO AUCTION. ON 11/27/18 A COUPLE CO-WORKERS OF MINE APPROACH ME REGARDING LOOKING AT OUR SECURITY CAMERA FOOTAGE TO SEE SOMETHING IN PARTICULAR. WE TAKE A GANDER AND WHAT WE SEE SHOCKS US. A 2015 CHRYSLER TOWN AND COUNTRY LOOKS LIKE ANY OTHER. WHEN IT WAS PULLED ONTO THE LOT, THEY BEGAN CHECKING IT IN. THE VEHICLE HAD BEEN RUNNING FOR ABOUT HALF AN HOUR, IT WAS PARKED, EMERGENCY BRAKE PULLED AND THE VEHICLE WAS PUT INTO PARK. MY CO-WORKERS GO IN

Mileage: 119,259

20181121POWER TRAIN

TRANSMISSION LOST POWER CAUSING MY CAR TO STOP IN TRAFFIC. THE ONLY WAY IT WORKS IS IF IT COOLS DOWN AND THEN IT STILL ONLY WORKS FOR A FEW MINUTES.

Mileage: 87,000

20180613AIR BAGS

WHILE RIDING IN THE PASSENGER SEAT OF MY VEHICLE THE ' HEADREST RESTRAINT SYSTEM' INAPPROPRIATELY OUT OF NOWHERE DEPLOYED WHILE THE VEHICLE WAS MOVING BUT WAS NEVER IN AN ACCIDENT. THE HEADREST FORCEFULLY HIT ME IN THE NECK AND BACK OF THE HEAD.

Mileage: 72,000