CHRYSLER TOWN AND COUNTRY · model year

2012 CHRYSLER TOWN AND COUNTRY

863 NHTSA complaints, 11 crash reports, and 5 active recalls for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2012CHRYSLERTOWN AND COUNTRY carries 863 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 26 fires, 31 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 TOWN AND COUNTRY is electrical system with 390 filings, followed by engine (100) and unknown or other (58). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2012 TOWN AND COUNTRY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

863
Complaints
11
Crashes
26
Fires
31
Injuries
0
Deaths
2012 CHRYSLER TOWN AND COUNTRY — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2012 CHRYSLER TOWN AND COUNTRY. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

863 filings

Crashes Reported

11 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

NHTSA NCAP overall: 4/5 — Strong NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM390
ENGINE100
UNKNOWN OR OTHER58
FUEL/PROPULSION SYSTEM55
POWER TRAIN35
STRUCTURE:BODY24
SERVICE BRAKES20
AIR BAGS18
VISIBILITY/WIPER16
EXTERIOR LIGHTING15
STEERING15
VEHICLE SPEED CONTROL12
SEATS11
ELECTRONIC STABILITY CONTROL (ESC)9
LANE DEPARTURE: BLIND SPOT DETECTION8

Recalls (5)

11V48700029/09/2011

ENGINE AND ENGINE COOLING

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED W

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

14V23400007/05/2014

ELECTRICAL SYSTEM

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

12V14100003/04/2012

SUSPENSION:REAR

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.

12V19100002/05/2012

EQUIPMENT

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRE

Recent Complaints

20260102ELECTRICAL SYSTEM:IGNITION

The contact owns a 2012 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ignition switch malfunctioned, causing the vehicle to turn off. The contact stated that after wiggling the ignition key in the ignition switch, the vehicle started. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to a faulty ignition switch. The local dealer was not notified of the failure. The failure mileage was 90,288.

Mileage: 90,288

20251226FUEL/PROPULSION SYSTEM

Fuel Relay System Failure When searching online apparently this is such an extremely common issue there is a special bypass part that was made, and part of a recall for durangos and jeeps but not the town and country, even though this part is failing all the time in this vehicle as well. Before it went completely dead, it did fail once when I was driving, which is a huge safety issue. I was lucky it started again and that I wasn’t going very fast. I didn’t know at the time that is was the fuel relay system failing until it finally stopped working and my car no longer started. Once bypassed with the bypass part it started immediately, however I had to buy the bypass part to confirm. This should be a recalled issue though, since it is an extremely hazardous issue if it causes failures while driving

20251115ELECTRICAL SYSTEM

Vehicle randomly shuts off while driving. No warning lights are illuminated. Shutoff can occur at any speed and causes loss of power steering, braking etc. Shutdown requires immediate pull off to the side of the road. Once key is turned off and back on, car restarts.

20251115ENGINE

Vehicle randomly shuts off while driving. No warning lights are illuminated. Shutoff can occur at any speed and causes loss of power steering, braking etc. Shutdown requires immediate pull off to the side of the road. Once key is turned off and back on, car restarts.

20251114ENGINE

Catalytic converter is reported to me as needing to be replaced. Check Engine light came on which indicated this error. It’s only at 84k miles. Followed by needing new O2 sensors if the catalytic converter is replaced. Another error was the thermostat which needs replacement. We are looking at over $5k in repairs.

20251114UNKNOWN OR OTHER

Catalytic converter is reported to me as needing to be replaced. Check Engine light came on which indicated this error. It’s only at 84k miles. Followed by needing new O2 sensors if the catalytic converter is replaced. Another error was the thermostat which needs replacement. We are looking at over $5k in repairs.

20251008ELECTRICAL SYSTEM

My van will frequently lose power and die while I am driving it, with NO WARNING. I have to pull off and put it either into park or neutral then turn the key again to get it started again. This has happened more than 40 times over the last 15 monnths. My speeds have ranges from 25mpg in town to 65 mpg on the highway.Most recently on Saturday, October 4, 2025.

20251008ENGINE

My van will frequently lose power and die while I am driving it, with NO WARNING. I have to pull off and put it either into park or neutral then turn the key again to get it started again. This has happened more than 40 times over the last 15 monnths. My speeds have ranges from 25mpg in town to 65 mpg on the highway.Most recently on Saturday, October 4, 2025.

20250801ENGINE

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving on the highway at 70 MPH, the vehicle stalled, and the instrument panel turned black, and the steering wheel seized. The contact stated that the failure had occurred temporarily, and the vehicle restarted independently. The contact stated that the failure recurred intermittently while driving. There was no warning light illuminated. The local dealer was contacted and advised the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

20250801ELECTRICAL SYSTEM

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving on the highway at 70 MPH, the vehicle stalled, and the instrument panel turned black, and the steering wheel seized. The contact stated that the failure had occurred temporarily, and the vehicle restarted independently. The contact stated that the failure recurred intermittently while driving. There was no warning light illuminated. The local dealer was contacted and advised the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

20250801STEERING

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving on the highway at 70 MPH, the vehicle stalled, and the instrument panel turned black, and the steering wheel seized. The contact stated that the failure had occurred temporarily, and the vehicle restarted independently. The contact stated that the failure recurred intermittently while driving. There was no warning light illuminated. The local dealer was contacted and advised the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

20250801POWER TRAIN

The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road this is seriously gonna get someone hurt this issue should not be occurring this is very dangerous

20250801ELECTRICAL SYSTEM

The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road this is seriously gonna get someone hurt this issue should not be occurring this is very dangerous

20250801STEERING

The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road this is seriously gonna get someone hurt this issue should not be occurring this is very dangerous

20250730ENGINE

Couldn't reverse vehicle after buying the vehicle three days ago. My safety and my passengers safety wasn't safe I almost got hit from the front and back trying to reverse the vehicle to go. I can put the vehicle in any other gear and it works but the reverse. i called the vehicle repair shop and bring it in to the shop where I was told they were going to work on the vehicle for free since I only had it for three days. I paid for the warranty part and everything. This the second car I bought from Fett's city motors that been dangerous to operate on roads and highways.

20250730POWER TRAIN

Couldn't reverse vehicle after buying the vehicle three days ago. My safety and my passengers safety wasn't safe I almost got hit from the front and back trying to reverse the vehicle to go. I can put the vehicle in any other gear and it works but the reverse. i called the vehicle repair shop and bring it in to the shop where I was told they were going to work on the vehicle for free since I only had it for three days. I paid for the warranty part and everything. This the second car I bought from Fett's city motors that been dangerous to operate on roads and highways.

20250717FUEL/PROPULSION SYSTEM

The TIPM is malfunctioning and causing the fuel pump to never turn of on the car. the only way to turn it off is to pull the fuse.

20250430ELECTRICAL SYSTEM

Our van's engine shuts down while driving. It has done it multiple times and our local auto mechanics can not figure out why it is doing it. We are concerned about our safety driving our van. Luckily, we have been able to brake and restart the van quickly to avoid a collision. We have now stopped using the van.

20250331AIR BAGS

The contact owns a 2012 Chrysler Town and Country. The contact stated while the vehicle was parked, the front driver's side head restraint deployed. No warning light was illuminated. The contact stated that the failure had occurred immediately after the vehicle was parked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall repair with a similar failure; however, the contact was informed that the recall had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,000.

Mileage: 135,000

20250331SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2012 Chrysler Town and Country. The contact stated while the vehicle was parked, the front driver's side head restraint deployed. No warning light was illuminated. The contact stated that the failure had occurred immediately after the vehicle was parked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall repair with a similar failure; however, the contact was informed that the recall had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,000.

Mileage: 135,000

Compare 2012CHRYSLERTOWN AND COUNTRY to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2012 CHRYSLER TOWN AND COUNTRY have?
The 2012 CHRYSLER TOWN AND COUNTRY has 863 NHTSA complaints, 11 crashes, 26 fires, 31 injuries, and 0 deaths reported.
What is the safety rating for the 2012 CHRYSLER TOWN AND COUNTRY?
The 2012 CHRYSLER TOWN AND COUNTRY received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2012 CHRYSLER TOWN AND COUNTRY?
Yes, the 2012 CHRYSLER TOWN AND COUNTRY has 5 recall(s). The most common affected component is ENGINE AND ENGINE COOLING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2012 CHRYSLER TOWN AND COUNTRY?
The most-complained component for the 2012 CHRYSLER TOWN AND COUNTRY is ELECTRICAL SYSTEM with 390 complaints. Other frequently reported areas include ENGINE and UNKNOWN OR OTHER.
Is the 2012 CHRYSLER TOWN AND COUNTRY safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2012 CHRYSLER TOWN AND COUNTRY has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.