2007 CHRYSLER TOWN AND COUNTRY

291 complaints filed with NHTSA.

291
Complaints
13
Crashes
7
Fires
19
Injuries
0
Deaths

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM51
ELECTRICAL SYSTEM40
ENGINE27
STEERING17
ENGINE AND ENGINE COOLING15
AIR BAGS14
SERVICE BRAKES, HYDRAULIC12
EXTERIOR LIGHTING10
UNKNOWN OR OTHER7
STRUCTURE:BODY7
POWER TRAIN6
SERVICE BRAKES5
FUEL SYSTEM, GASOLINE5
POWER TRAIN:AUTOMATIC TRANSMISSION4
SUSPENSION4

Recalls (2)

07E10400011/12/2007

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER

10E03400010/08/2010

EQUIPMENT

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE

Recent Complaints

20190619CrashSEAT BELTS

I WAS REAR ENDED ON JUNE 8, 2019 WITH MY 3 SMALL GRANDCHILDREN WITH ME. THE TWO IN THE 3RD ROW SEAT WERE IN BOOSTER SEATS PROPERLY INSTALLED. THE REAR END COLLISION WAS HARD ENOUGH TO TOTAL MY CAR AND THE CAR THAT HIT ME. THE SEATBELTS DID NOT LOCK IN THE CRASH AND THE 2ND ROW BELTS DO NOT LOCK EITHER. I THINK CHRYSLER SHOULD RECALL THESE SEAT BELTS IN AT LEAST THE 2007 CHRYSLER TOWN AND COUNTRY. WE WERE STATIONARY ON A CITY STREET IN OMAHA, NE.

Mileage: 138,000

20190608CrashSEAT BELTS

3RD ROW SEAT BELTS DO NOT LOCK IN A ACCIDENT. I WAS REAR ENDED AND HAD 2 BOOSTER SEATS WITH GRANDKIDS IN THEM. THE LAP PORTION LOCKED BUT THE SHOULDER BELTS DID NOT LOCK IN THE ACCIDENT. THIS IS VERY UNSAFE ESPECIALLY FOR CHILDREN. WE WERE ON A BUSY STREET IN OMAHA, NE WHEN THE ACCIDENT HAPPENED. HIT FROM THE REAR AT ABOUT 35 MILES PER HOUR OR MORE. ALSO, MY AIR BAG DID NOT DEPLOY AFTER I WAS HIT FROM THE REAR, MY CAR HIT THE PERSON IN FRONT OF ME.

Mileage: 138,000

20171128CrashAIR BAGS

I HAD AN ACCIDENT AND THE UNDER DASH DRIVER SIDE AIR BAG DEPLOYED. IN FRONT OF THE AIR BAG IS A LARGE METAL BRACKET , THAT IS STRAPPED TO THE FRONT OF THE AIR BAG. THE METAL PLATE STUCK ME IN THE SHIN, RIGHT LEG AND CREATED A BONE CONTUSION AND 3 INCH HIGH HEMATOMA. THE HOSPITAL SAID IT WAS THE WORST ONE THEY HAD SEEN 3 MONTHS LATER I AM STILL IN AWFUL PAIN AND OUT OF WORK. I CONTACTED CHRYSLER AFTER SPEAKING TO SEVERAL SHOPS WHO SAID THEY HAD NEVER SEEN A DESIGN WITH A STEAL PLATE IN FRONT OF A

Mileage: 140,000

20170501CrashAIR BAGS

AIRBAGS FAILED TO DEPLOY. FRONT AND SIDE AIRBAGS DID NOT WORK DURING ROLLOVER ACCIDENT ON THE HIGHWAY. SINGLE CAR ACCIDENT. INJURIES TO THE HEAD AND FACE.

Mileage: 100,000

20160408STRUCTURE:BODY

IF I USE THE KEY FOB OR THE INTERIOR PANEL BUTTON TO RAISE THE TAILGATE IT WILL START TO SHUT ON ITS OWN AND WILL PUSH THEN PIN YOU DOWN QUICKLY TO THE VEHICLE UNTIL SOMEONE HITS EITHER BUTTON OR IT FINALLY DISENGAGES WHICH TAKES AWHILE. IT DOESN'T BOUNCE BACK UP IF IT TOUCHES YOUR BODY. TAILGATE WILL SOMETIMES START RAISING AND SHUTTING SEVERAL TIMES. MOSTLY HAPPENS IF THE WEATHER IS COOL TO COLD. THE VEHICLE IS STATIONARY - LOADING GROCERIES. MANUALLY UNLOCKING IT AT THE TAILGATE THE DOOR WILL

Mileage: 40,000

20150507FireSTRUCTURE:BODY

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 25 MPH, THERE WAS A BURNING RUBBER ODOR. THE CONTACT NOTICED THAT THE SUBFRAME ON THE REAR PASSENGER SIDE OVER THE MUFFLER WAS MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

20150416FireENGINE

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE CHECK ENGINE AND THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHTS ILLUMINATED AND THE CONTACT NOTICED A BURNING ODOR. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,412.

Mileage: 123,412

20150416FireVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE CHECK ENGINE AND THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHTS ILLUMINATED AND THE CONTACT NOTICED A BURNING ODOR. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,412.

Mileage: 123,412

20121101FireEXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR PASSENGER TAIL LIGHT IGNITED INTO FLAMES. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND IMMEDIATELY EXITED THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE LARGE FLAMES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INVESTIGATION TO DETERMINE WHETHER THE FIRED ORIGINATED WITHIN THE HEADLIGHT ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF

Mileage: 55,000

20120516STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR HATCH FAILED AND DROPPED DOWN ON HIM. THE CONTACT SUFFERED A MINOR INJURY. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WERE NO KNOWN ISSUES INVOLVING THE REAR HATCH. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 40,000. UPDATED 7/12/12 *CN THE DEALER INSTALLED NEW UPDATED STUDS AND A REAR TAILGATE PROP. . UPDATED 07/18/12

Mileage: 40,000

20111024CrashSERVICE BRAKES, HYDRAULIC

THIS IS BEING FILED FOR SOMEONE ELSE OF NORWALK, CT, WHO DRIVES A VAN ADAPTED FOR HER TO DRIVE FROM THE WHEELCHAIR. ON SEPTEMBER 2, 2011, SHE HIT THE BACK OF A HONDA CIVIC ON CONNECTICUT AVE IN NORWALK, CT WHEN HER SERVO GAS/BRAKE SYSTEM FAILED. THIS SYSTEM IS EQUIPPED WITH A BACKUP BRAKE FOR THIS TYPE OF EMERGENCY BUT THE BACKUP BRAKE WAS NOT WORKING. SHE HAD NO INDICATION THAT THE BACKUP BRAKE WAS NOT WORKING BEFORE SHE STARTED TO DRIVE. THE MANUFACTURE OF THE ELECTRIC SERVO GAS/BRAKE SYST

Mileage: 18,331

20110627CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2007 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE LUNGED FORWARD AND CRASHED INTO A WALL. THE CONTACT THEN SHIFTED THE VEHICLE IN REVERSE AND THE VEHICLE ACCELERATED BACKWARDS, CRASHING INTO TWO VEHICLES. THE CONTACTS VEHICLE WAS DESTROYED, BUT NO INJURIES WERE SUSTAINED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL WAS STUCK IN A PARTIALLY DEPRESSED POSITION. NEITHER THE MANUFACTURER, NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE F

Mileage: 18,200

20110209ELECTRICAL SYSTEM

VAN HAS AN AUTOMATIC REAR HATCH DOOR THAT CLOSES UP AND DOWN. THE KEY FOB HAS A BUTTON THAT MUST BE PUSHED TWICE TO CLOSE OR OPEN THE REAR HATCH. THERE HAVE BEEN FOUR INCIDENTS WHERE THE DOOR HAS CLOSED ON ITS OWN. ONE OF THESE INCIDENTS WAS VERIFIED BY A FAMILY MEMBER WHO WAS USING THE VEHICLE AND HAD NOT PUSHED THE BUTTONS AND THE DOOR JUST CAME DOWN ON THEM. IN TWO OF THE INCIDENTS AN ELDERLY PERSON WAS HURT AND HAD TO GO TO THE DOCTOR AND IN ONE CASE THE HOSPITAL.

20100908CrashSTRUCTURE:FRAME AND MEMBERS

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH WHEN SHE MADE A RIGHT TURN THE VEHICLE WENT TO THE LEFT AND ONTO A SIDEWALK. WHILE THE VEHICLE ACCELERATED ACROSS THE ROAD IT LEFT A DEEP INDENTATION IN THE ASPHALT. THE CONTACT AND PASSENGER SUFFERED MINOR INJURIES IN THE CRASH. THE AIR BAGS DID DEPLOY. UPON INSPECTION IT WAS DISCOVERED THAT THE FRAME ON THE VEHICLE WAS CRACKED IN HALF AND PART OF IT IS HANGING DOWN. THE VEHICLE

Mileage: 66,000

20100428CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE BRAKES FAILED AND THE VEHICLE WENT THROUGH A WALL IN THE GARAGE. WHEN THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP, THE DEALER STATED THAT THE MASTER CYLINDER FAILED BECAUSE IT WAS LEAKING INTERNALLY CAUSING IT TO LOSE HYDRAULIC PRESSURE. THE CONTACT FELT THAT THE FAILURE WAS A SAFETY ISSUE WITH THE VEHICLE MILEAGE BEING LOW. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 30,000. UPD

Mileage: 30,000

20090807SEATS

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT ATTEMPTED TO PLACE THE PASSENGER MIDDLE SEAT BACK INTO THE BASE, HER LEFT RING FINGER WAS CUT BY A SHARP OBJECT. SHE WAS UNABLE TO LOCATE THE DEFECTIVE AREA. THE MANUFACTURER WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 25,600. UPDATED 08/28/09.*LJ UPDATED 09/04/09.*JB

Mileage: 25,600

20081015CrashSEATS

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE TURNING INTO A DRIVEWAY WITH THE PASSENGER SIDE TURN SIGNAL FLASHING, THE CONTACT WAS REAR ENDED BY ANOTHER VEHICLE. THE SEAT BELTS IN HIS VEHICLE FAILED TO RESTRAIN THE OCCUPANTS. THE CONTACT'S FACE WAS SLAMMED BETWEEN THE WINDSHIELD AND THE DRIVER'S SIDE WINDOW. BOTH THE CONTACT AND THE PASSENGER WERE WEARING THEIR SEAT BELTS AT THE TIME. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 27,000. UPDATED 11/07/08 *BF THE SEAT

Mileage: 27,000

20081015CrashSEAT BELTS

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE TURNING INTO A DRIVEWAY WITH THE PASSENGER SIDE TURN SIGNAL FLASHING, THE CONTACT WAS REAR ENDED BY ANOTHER VEHICLE. THE SEAT BELTS IN HIS VEHICLE FAILED TO RESTRAIN THE OCCUPANTS. THE CONTACT'S FACE WAS SLAMMED BETWEEN THE WINDSHIELD AND THE DRIVER'S SIDE WINDOW. BOTH THE CONTACT AND THE PASSENGER WERE WEARING THEIR SEAT BELTS AT THE TIME. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 27,000. UPDATED 11/07/08 *BF THE SEAT

Mileage: 27,000

20080822FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD NOISE. SMOKE APPEARED INSIDE THE PASSENGER COMPARTMENT AS WELL AS THE EXTERIOR OF THE VEHICLE. THE CONTACT SHIFTED THE GEAR INTO PARK AND EXITED THE VEHICLE. SHE OBSERVED SMALL FLAMES UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS

Mileage: 19,500

20080404FireELECTRICAL SYSTEM

MAJOR FAILURE OF THE ELECTRICAL ACCESSORIES: NO A/C NO NAV/STEREO/VES NO AUTOMATIC DOORS NO INSTRUMENT CLUSTER ENGINE DYING SPORADICALLY EXTERNAL LIGHTS WON'T TURN ON WIPERS WON'T TURN OFF WINDOWS WON'T OPERATE WHITE SMOKE COMING FROM UNDER THE HOOD. *TR

Mileage: 1,200