Total Complaints
291 filings
CHRYSLER TOWN AND COUNTRY · model year
291 NHTSA complaints, 13 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2007CHRYSLERTOWN AND COUNTRY carries 291 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 13 crashes, 7 fires, 19 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 TOWN AND COUNTRY is fuel/propulsion system with 51 filings, followed by electrical system (40) and engine (27). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2007 TOWN AND COUNTRY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
291 filings
Crashes Reported
13 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume, review patterns below.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 51 |
| ELECTRICAL SYSTEM | 40 |
| ENGINE | 27 |
| STEERING | 17 |
| ENGINE AND ENGINE COOLING | 15 |
| AIR BAGS | 14 |
| SERVICE BRAKES, HYDRAULIC | 12 |
| EXTERIOR LIGHTING | 10 |
| UNKNOWN OR OTHER | 7 |
| STRUCTURE:BODY | 7 |
| POWER TRAIN | 6 |
| SERVICE BRAKES | 5 |
| FUEL SYSTEM, GASOLINE | 5 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 4 |
| SUSPENSION | 4 |
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER
EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE
The problem appears to be the power module. My van is psychotic. Problem usually occurs when headlights are on, although sometimes AC will also do it. Headlights and/or wipers will randomly turn off (or on, though the off is what is scary and dangerous.) Entire electrical system is unreliable. Sometimes engine just shuts off, dash lights randomly blink, TPMS light illuminates randomly when pressure is good. Battery stops charging, although alternator and battery test good. I have had both wipers and headlights fail while driving at night in the rain. I will put a date of two years ago, and the problem still persists. Chrysler no longer sells this part. Vehicle has a lifetime power train warranty, but is a death trap to drive.
The problem appears to be the power module. My van is psychotic. Problem usually occurs when headlights are on, although sometimes AC will also do it. Headlights and/or wipers will randomly turn off (or on, though the off is what is scary and dangerous.) Entire electrical system is unreliable. Sometimes engine just shuts off, dash lights randomly blink, TPMS light illuminates randomly when pressure is good. Battery stops charging, although alternator and battery test good. I have had both wipers and headlights fail while driving at night in the rain. I will put a date of two years ago, and the problem still persists. Chrysler no longer sells this part. Vehicle has a lifetime power train warranty, but is a death trap to drive.
The contact owns a 2007 Chrysler Town and Country. The contact stated that the front brake pads and rotors were worn out. The brake warning indicator light was illuminated. The contact added two ounces of brake fluid. The contact stated that while driving the brake pedal depressed to the floorboard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 36,000.
Mileage: 36,000
ELECTRICAL SYSTEM SHUT DOWN AND POWER WINDOW FAILURE, DOME LIGHT FAILURE AND REMOTE CONTROL DOOR LOCK/UNLOCK FAILURE
Mileage: 150,000
ELECTRICAL SYSTEM SHUT DOWN AND POWER WINDOW FAILURE, DOME LIGHT FAILURE AND REMOTE CONTROL DOOR LOCK/UNLOCK FAILURE
Mileage: 150,000
VEHICLE STALLS AND CUTS OUT ,AFTER FILLING UP TANK. WHILE DRIVING. DANGEROUS. IT IS DOING IT AT OTHER TIMES NOW TOO IT IS STARTING TO DO IT AT A LONGER TIME AFTER FILL UP..
Mileage: 70,000
MY GAUGES STARTED GOING CRAZY. THE ABS AND BRAKE LIGHTS CAME ON. THE HEATER AND RADIO WENT OFF WHILE THIS WAS HAPPENING. AT TIMES THE VAN JUST CUT OFF IN TRAFFIC BUT SO FAR I'M ABLE TO START IT UP AGAIN. WAS TOLD BY RICK HENDRICKS CHEVROLET SERVICE DEPT THAT I NEEDED TO AN ALTERNATOR. HAD A NEW ALTERNATOR INSTALLED BY B&B AUTOMOTIVE ALONG WITH A TENSIONER. VAN STILL DOING THE SAME THING. ALSO, WHEN THE GAUGES START GOING CRAZY, THEY MAKE A TAPPING/TICKING NOISE. I REPLACED THE BATTERY IN OCTOBER OR NOVEMBER OF LAST YEAR BECAUSE THE VAN AT TIMES DID NOT START.. ON ONE OCCASION WHEN I HAD TROUBLE GETTING IT TO START, THE NEXT DAY I TOOK IT TO GERALD'S TIRES AND BRAKES WHO TOLD ME I NEEDED A BATTERY. THIS MORNING WHEN I APPROACHED A STOP SIGN AND STOPPED, THE VAN CUT OFF BUT FORTUNATELY I WAS ABLE TO START IT UP AGAIN. THIS HAPPENS WHEN THE VAN IS IN MOTION. HAPPENS JUST ABOUT EVERY DAY BECAUSE I DRIVE TO AND FROM WORK. I LIMIT MY TRIPS TO GET GROCERIES OR DO ANY UNNECESSARY
Mileage: 151,000
MY GAUGES STARTED GOING CRAZY. THE ABS AND BRAKE LIGHTS CAME ON. THE HEATER AND RADIO WENT OFF WHILE THIS WAS HAPPENING. AT TIMES THE VAN JUST CUT OFF IN TRAFFIC BUT SO FAR I'M ABLE TO START IT UP AGAIN. WAS TOLD BY RICK HENDRICKS CHEVROLET SERVICE DEPT THAT I NEEDED TO AN ALTERNATOR. HAD A NEW ALTERNATOR INSTALLED BY B&B AUTOMOTIVE ALONG WITH A TENSIONER. VAN STILL DOING THE SAME THING. ALSO, WHEN THE GAUGES START GOING CRAZY, THEY MAKE A TAPPING/TICKING NOISE. I REPLACED THE BATTERY IN OCTOBER OR NOVEMBER OF LAST YEAR BECAUSE THE VAN AT TIMES DID NOT START.. ON ONE OCCASION WHEN I HAD TROUBLE GETTING IT TO START, THE NEXT DAY I TOOK IT TO GERALD'S TIRES AND BRAKES WHO TOLD ME I NEEDED A BATTERY. THIS MORNING WHEN I APPROACHED A STOP SIGN AND STOPPED, THE VAN CUT OFF BUT FORTUNATELY I WAS ABLE TO START IT UP AGAIN. THIS HAPPENS WHEN THE VAN IS IN MOTION. HAPPENS JUST ABOUT EVERY DAY BECAUSE I DRIVE TO AND FROM WORK. I LIMIT MY TRIPS TO GET GROCERIES OR DO ANY UNNECESSARY
Mileage: 151,000
MY GAUGES STARTED GOING CRAZY. THE ABS AND BRAKE LIGHTS CAME ON. THE HEATER AND RADIO WENT OFF WHILE THIS WAS HAPPENING. AT TIMES THE VAN JUST CUT OFF IN TRAFFIC BUT SO FAR I'M ABLE TO START IT UP AGAIN. WAS TOLD BY RICK HENDRICKS CHEVROLET SERVICE DEPT THAT I NEEDED TO AN ALTERNATOR. HAD A NEW ALTERNATOR INSTALLED BY B&B AUTOMOTIVE ALONG WITH A TENSIONER. VAN STILL DOING THE SAME THING. ALSO, WHEN THE GAUGES START GOING CRAZY, THEY MAKE A TAPPING/TICKING NOISE. I REPLACED THE BATTERY IN OCTOBER OR NOVEMBER OF LAST YEAR BECAUSE THE VAN AT TIMES DID NOT START.. ON ONE OCCASION WHEN I HAD TROUBLE GETTING IT TO START, THE NEXT DAY I TOOK IT TO GERALD'S TIRES AND BRAKES WHO TOLD ME I NEEDED A BATTERY. THIS MORNING WHEN I APPROACHED A STOP SIGN AND STOPPED, THE VAN CUT OFF BUT FORTUNATELY I WAS ABLE TO START IT UP AGAIN. THIS HAPPENS WHEN THE VAN IS IN MOTION. HAPPENS JUST ABOUT EVERY DAY BECAUSE I DRIVE TO AND FROM WORK. I LIMIT MY TRIPS TO GET GROCERIES OR DO ANY UNNECESSARY
Mileage: 151,000
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE FUEL GAUGE REGISTERED EMPTY EVEN THOUGH THE VEHICLE HAD A FULL FUEL TANK. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE SHUDDERED AND STALLED WHILE DRIVING AT APPROXIMATELY 35 MPH. THE LOW OIL LEVEL AND FUEL LOW WARNING LIGHTS WERE ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT CALLED THE STATE LINE CHRYSLER DODGE DEALER, LOCATED AT 1001 W 104TH ST, KANSAS CITY, MO 64114, AND WAS TOLD TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
I WAS REAR ENDED ON JUNE 8, 2019 WITH MY 3 SMALL GRANDCHILDREN WITH ME. THE TWO IN THE 3RD ROW SEAT WERE IN BOOSTER SEATS PROPERLY INSTALLED. THE REAR END COLLISION WAS HARD ENOUGH TO TOTAL MY CAR AND THE CAR THAT HIT ME. THE SEATBELTS DID NOT LOCK IN THE CRASH AND THE 2ND ROW BELTS DO NOT LOCK EITHER. I THINK CHRYSLER SHOULD RECALL THESE SEAT BELTS IN AT LEAST THE 2007 CHRYSLER TOWN AND COUNTRY. WE WERE STATIONARY ON A CITY STREET IN OMAHA, NE.
Mileage: 138,000
3RD ROW SEAT BELTS DO NOT LOCK IN A ACCIDENT. I WAS REAR ENDED AND HAD 2 BOOSTER SEATS WITH GRANDKIDS IN THEM. THE LAP PORTION LOCKED BUT THE SHOULDER BELTS DID NOT LOCK IN THE ACCIDENT. THIS IS VERY UNSAFE ESPECIALLY FOR CHILDREN. WE WERE ON A BUSY STREET IN OMAHA, NE WHEN THE ACCIDENT HAPPENED. HIT FROM THE REAR AT ABOUT 35 MILES PER HOUR OR MORE. ALSO, MY AIR BAG DID NOT DEPLOY AFTER I WAS HIT FROM THE REAR, MY CAR HIT THE PERSON IN FRONT OF ME.
Mileage: 138,000
EVERY TIME I GO TO PUT GAS IN MY VAN IT ACTS LIKE IT IS FULL, IT KEEPS STOPPING. THIS IS GETTING WORSE EVERY TIME, TO THE POINT I AM READY TO TRASH IT BECAUSE NO ONE IN THEIR RIGHT MIND WOULD WANT TO DEAL WITH THIS ESPECIALLY IN WINTER AS I AM NOW. I CAN NO LONGER TELL IF I HAVE A FULL TANK OR NOT. I HAVE SEEN OTHER COMPLAINTS ON THIS SAME ISSUE WITH THE SAME YEAR. THIS PROBLEM NEEDS TO BE FIXED. .PLEASE FEEL FREE TO CONTACT ME IF YOU NEED TO KNOW MORE.
Mileage: 138,000
**THE VEHICLE STALLS SHORTLY AFTER FILLING UP THE TANK. USUALLY IT STALLS WHILE IN TRAFFIC! ALMOST HAVE CAUSED MANY ACCIDENTS! **IT ALSO NOW WILL NOT ALLOW TO PUMP GAS INTO THE TANK UNLESS IT IS AT THE LOWEST SETTING (20-25 MINUTES FOR A FILL UP).
Mileage: 160,000
**THE VEHICLE STALLS SHORTLY AFTER FILLING UP THE TANK. USUALLY IT STALLS WHILE IN TRAFFIC! ALMOST HAVE CAUSED MANY ACCIDENTS! **IT ALSO NOW WILL NOT ALLOW TO PUMP GAS INTO THE TANK UNLESS IT IS AT THE LOWEST SETTING (20-25 MINUTES FOR A FILL UP).
Mileage: 160,000
VEHICLE STALLS AND SHUTS OFF AFTER REFUELING. VEHICLE BEGIN TO SHAKE AND SLOW DOWN SHUT OFF COMPLETELY AT LIGHT HAD TO BE PUSHED OUT OF INTERSECTION. SAT IN PARKING LOT FOR A FEW MINUTES THEN RESTARTED WITH OUT PROBLEM. REPEAT OCCURANCES AFTER REFUELING.
SATURDAY, DECEMBER 22, 2018 - WE WERE RETURNING HOME AFTER VISITING OUT OF TOWN RELATIVES FOR THE WINTER HOLIDAYS. THE VAN STALLED ON US (ENTIRE FAMILY OF FOUR PLUS ONE AUNT-FIVE PEOPLE TOTAL IN OUR VAN) IN THE MIDDLE OF THE ROAD! I WAS A PANICKING FEARING WE COULD ALL DIE THAT INSTANT! WE WERE VERY LUCKY TO SAFETLY GET THE VAN TO THE SIDE OF THE ROAD WITH THE ROLLING MOMENTIUM THE VAN STILL HAD DESPITE THE ENGINE TURNING OFF, NO POWER STEERING, AND NO POWER BRAKES! MY WIFE HAD BEEN TELLING ME (STARTED ABOUT FIVE YEARS AGO) THAT THE VAN RANDOMLY STALLS WHILE IN TRAFFIC AND I HAD BEEN RESEARCHING THE ISSUE ONLINE CONTINUOUSLY WHEN I HAD FREE TIME AND REMEMBERED THE RANDOM STALLING ISSUE. NO TROUBLE CODES CAME UP WHEN THE VAN STALLED ON SATURDAY, DECEMBER 22, 2018. AFTER REASEARCHING WHAT OTHERS HAVE POSTED ONLINE, THIS ISSUE SEEMS LIKE A CLASS ACTION LAW SUIT NEEDS TO BE FILED FOR IT BECAUSE OF THE SEVERITY OF THE ISSUE (PUTTING FAMILIES LIVES AT RISK, THATS THE MAIN PURPOSE OF BUYING
Mileage: 300
SATURDAY, DECEMBER 22, 2018 - WE WERE RETURNING HOME AFTER VISITING OUT OF TOWN RELATIVES FOR THE WINTER HOLIDAYS. THE VAN STALLED ON US (ENTIRE FAMILY OF FOUR PLUS ONE AUNT-FIVE PEOPLE TOTAL IN OUR VAN) IN THE MIDDLE OF THE ROAD! I WAS A PANICKING FEARING WE COULD ALL DIE THAT INSTANT! WE WERE VERY LUCKY TO SAFETLY GET THE VAN TO THE SIDE OF THE ROAD WITH THE ROLLING MOMENTIUM THE VAN STILL HAD DESPITE THE ENGINE TURNING OFF, NO POWER STEERING, AND NO POWER BRAKES! MY WIFE HAD BEEN TELLING ME (STARTED ABOUT FIVE YEARS AGO) THAT THE VAN RANDOMLY STALLS WHILE IN TRAFFIC AND I HAD BEEN RESEARCHING THE ISSUE ONLINE CONTINUOUSLY WHEN I HAD FREE TIME AND REMEMBERED THE RANDOM STALLING ISSUE. NO TROUBLE CODES CAME UP WHEN THE VAN STALLED ON SATURDAY, DECEMBER 22, 2018. AFTER REASEARCHING WHAT OTHERS HAVE POSTED ONLINE, THIS ISSUE SEEMS LIKE A CLASS ACTION LAW SUIT NEEDS TO BE FILED FOR IT BECAUSE OF THE SEVERITY OF THE ISSUE (PUTTING FAMILIES LIVES AT RISK, THATS THE MAIN PURPOSE OF BUYING
Mileage: 300
SATURDAY, DECEMBER 22, 2018 - WE WERE RETURNING HOME AFTER VISITING OUT OF TOWN RELATIVES FOR THE WINTER HOLIDAYS. THE VAN STALLED ON US (ENTIRE FAMILY OF FOUR PLUS ONE AUNT-FIVE PEOPLE TOTAL IN OUR VAN) IN THE MIDDLE OF THE ROAD! I WAS A PANICKING FEARING WE COULD ALL DIE THAT INSTANT! WE WERE VERY LUCKY TO SAFETLY GET THE VAN TO THE SIDE OF THE ROAD WITH THE ROLLING MOMENTIUM THE VAN STILL HAD DESPITE THE ENGINE TURNING OFF, NO POWER STEERING, AND NO POWER BRAKES! MY WIFE HAD BEEN TELLING ME (STARTED ABOUT FIVE YEARS AGO) THAT THE VAN RANDOMLY STALLS WHILE IN TRAFFIC AND I HAD BEEN RESEARCHING THE ISSUE ONLINE CONTINUOUSLY WHEN I HAD FREE TIME AND REMEMBERED THE RANDOM STALLING ISSUE. NO TROUBLE CODES CAME UP WHEN THE VAN STALLED ON SATURDAY, DECEMBER 22, 2018. AFTER REASEARCHING WHAT OTHERS HAVE POSTED ONLINE, THIS ISSUE SEEMS LIKE A CLASS ACTION LAW SUIT NEEDS TO BE FILED FOR IT BECAUSE OF THE SEVERITY OF THE ISSUE (PUTTING FAMILIES LIVES AT RISK, THATS THE MAIN PURPOSE OF BUYING
Mileage: 300
CAR STALLS AFTER FILLING WITH FUEL. NOW OVERFLOWS FUEL WHEN FILLING AT STATION. WILL ONLY TAKE AROUND .5 GALLON OF FUEL PER PUMP WITHOUT OVERFLOWING.
Mileage: 105,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.