2004 CHRYSLER TOWN AND COUNTRY

219 complaints filed with NHTSA.

219
Complaints
16
Crashes
5
Fires
34
Injuries
0
Deaths

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM33
FUEL SYSTEM, GASOLINE24
ELECTRICAL SYSTEM22
ENGINE AND ENGINE COOLING13
AIR BAGS13
STEERING12
ENGINE9
POWER TRAIN:AUTOMATIC TRANSMISSION8
EXTERIOR LIGHTING7
SUSPENSION5
POWER TRAIN5
STRUCTURE:BODY4
VEHICLE SPEED CONTROL4
SERVICE BRAKES, HYDRAULIC3
STEERING:RACK AND PINION3

Recalls (6)

03E04500026/09/2003

EQUIPMENT

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODU

03E05300024/10/2003

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

07E10400011/12/2007

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER

10E03400010/08/2010

EQUIPMENT

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE

04V38600005/08/2004

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Recent Complaints

20181029FireSTEERING

IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER ONLINE LOOKED UP MORE INFORMATION AND FOUND OUT THAT THERE WAS A NHTSA CAMPAIGN:04V386000 CONCERNING THE UPPER POWER STEERING HOSE THAT MAY SPLIT THAT CAN CAUSE A FLUID LE

Mileage: 242,800

20170322CrashSERVICE BRAKES

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

Mileage: 145,000

20170322CrashVEHICLE SPEED CONTROL

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

Mileage: 145,000

20130513CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK AND INTO DRIVE, CAUSING THE VEHICLE TO ROLL AWAY AND CRASH INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, A FAILURE CODE WAS NOT LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000.

Mileage: 30,000

20110919CrashAIR BAGS

AFTER IMPACT WITH A HIGH CURB IN A PARKING LOT DOING APPROXIMATELY 5 MILES PER HOUR, BOTH FRONT AIR BAGS DEPLOYED. THIS SEEMS TO BE AN ISSUE IN A 2005 RECALL BY CHRYSLER BUT NOT THE 2004. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE DEALT WITH IMMEDIATELY. *KB

Mileage: 92,000

20100727FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE ORIGINATED FROM THE DRIVER SIDE SLIDING DOOR PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE PANEL TO THE DOOR AND THE DRIVER'S POWER SEAT. THE DOOR AND DRIVER SEAT WERE ONLY ABLE TO BE OPERATED MANUALLY AND NOT AUTOMATIC. THE FAILURE MILEAGE WAS 124,000 AND THE CURREN

Mileage: 124,000

20100721CrashAIR BAGS

I GOT THE TOWN AND COUNTRY CHRYSLER 2004, AND THE AIR BAG LIGHTS STARTED TO BLINK ON AND OFF AFTER A YEAR, IN 2005 THE LIGHTS WERE PERMANENTLY ON. I HAD A CRASH IN 2009 NOT BIG ENOUGH TO MAKE THE AIR BAG WORK ANYWAY THE AIR BAGS RED LIGHT WERE ON, THEN THE DEALER GAVE THE DATA OF HOW LONG THE AIR BAG WERE NOT WORKING, IT SEEMS THAT IT HAD THE SAME PROBLEM AS THE AIR BAGS RECALL 1998/2002. I HAD SEVERAL OTHER PROBLEMS IN FIXING THIS CAR BUT I DO WANT TO KNOW IF THE 2004 MADE IS INCLUDED IN THE

Mileage: 40,000

20100609FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WHEN SOMEONE INFORMED THE CONTACT THAT SMOKE WAS EMITTING FROM THE VEHICLE. THE CONTACT ATTEMPTING TO OPEN THE DOOR BUT IT WOULD NOT OPEN AND THE ALARM DID NOT FUNCTION. THE FIRE DEPARTMENT WAS CALLED AND THE AS THE FIREMEN BROKE THE WINDOW TO GET INTO THE VEHICLE, THE DRIVER SIDE DOOR BECAME ENGULFED IN FLAMES. THE FIRE WAS EXTINGUISHED AND THE MAIN CABLE CUT TO PREVENT ANY FUTURE FIRES. THE FIRE MARSHALL STATED THAT

Mileage: 127,000

20100608FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE SITTING IDLE WITH THE ENGINE OFF. THE FIRE DEPARTMENT WAS CONTACTED AND DETERMINED THE FIRE ORIGINATED FROM UNDER THE REAR DRIVER'S SIDE SLIDING DOOR PANEL. THE DEALER CAME OUT TO TAKE PICTURES OF THE DAMAGE AND THE VEHICLE WAS TOWED. THE DEALER WAS ABLE TO REPAIR THE VEHICLE HOWEVER; THE CONTACT WAS UNSATISFIED WITH THE QUALITY OF THE REPAIRS. THE MAJORITY OF THE VEHICLE ELECTRICAL COMPONE

Mileage: 126,000

20080217FireSTRUCTURE

DRIVERS SIDE POWER SLIDING DOOR WAS CLOSED AND WE WERE DRIVING DOWN THE ROAD. WHEN THE DOOR CAUGHT FIRE AND STARTED BLOWING SPARKS ON TO MY 2 YEAR OLD STRAPPED IN A CAR SEAT. BY THE TIME I STOPPED THE VEHICLE, GOT OUT, AND TRIED TO OPEN THE DOOR IT WOULD NOT OPEN. I HAD TO RUN TO THE OTHER SIDE AND OPEN THE OTHER SLIDING DOOR. I THEN, HAD TO REACH ACROSS MY OTHER DAUGHTER TO UNBUCKLE MY BABY GIRL. IT WAS TAKEN APART AND REVEALED THAT THE ELECTRIC DOOR LATCHING SYSTEM CAUGHT FIRE AND FROZE

Mileage: 119,000

20070917CrashCHILD SEAT

I HAVE A VAN CHRYSLER TOWN & COUNTRY. ON SEPTEMBER 1, 2007, I CRASHED IT INTO ANOTHER CAR, MY MOTHER WAS A FRONT PASSENGER AND MY 2 YEAR OLD DAUGHTER WAS ON THE BACK SEAT IN HER CAR SEAT. AFTER THE CRASH, I MADE SURE EVERYONE WAS OK, WHEN I NOTICED THAT MY DAUGHTER WAS NOT ON THE SEAT, SHE WAS ON THE FLOOR OF THE VAN WITH HER CAR SEAT ON TOP OF HER, MEANING THAT THE SEAT BELT DID NOT WORK, IT GOT LOOSE. THANKS GOD SHE WAS FINE, JUST VERY SCARED. ON THE OTHER HAND, MY MOTHER LOOKED OK, JUST A BI

Mileage: 30,500

20070917CrashSEAT BELTS:FRONT:BUCKLE ASSEMBLY

I HAVE A VAN CHRYSLER TOWN & COUNTRY. ON SEPTEMBER 1, 2007, I CRASHED IT INTO ANOTHER CAR, MY MOTHER WAS A FRONT PASSENGER AND MY 2 YEAR OLD DAUGHTER WAS ON THE BACK SEAT IN HER CAR SEAT. AFTER THE CRASH, I MADE SURE EVERYONE WAS OK, WHEN I NOTICED THAT MY DAUGHTER WAS NOT ON THE SEAT, SHE WAS ON THE FLOOR OF THE VAN WITH HER CAR SEAT ON TOP OF HER, MEANING THAT THE SEAT BELT DID NOT WORK, IT GOT LOOSE. THANKS GOD SHE WAS FINE, JUST VERY SCARED. ON THE OTHER HAND, MY MOTHER LOOKED OK, JUST A BI

Mileage: 30,500

20070917CrashSEAT BELTS:REAR/OTHER

I HAVE A VAN CHRYSLER TOWN & COUNTRY. ON SEPTEMBER 1, 2007, I CRASHED IT INTO ANOTHER CAR, MY MOTHER WAS A FRONT PASSENGER AND MY 2 YEAR OLD DAUGHTER WAS ON THE BACK SEAT IN HER CAR SEAT. AFTER THE CRASH, I MADE SURE EVERYONE WAS OK, WHEN I NOTICED THAT MY DAUGHTER WAS NOT ON THE SEAT, SHE WAS ON THE FLOOR OF THE VAN WITH HER CAR SEAT ON TOP OF HER, MEANING THAT THE SEAT BELT DID NOT WORK, IT GOT LOOSE. THANKS GOD SHE WAS FINE, JUST VERY SCARED. ON THE OTHER HAND, MY MOTHER LOOKED OK, JUST A BI

Mileage: 30,500

20070515STRUCTURE:BODY:HATCHBACK/LIFTGATE

TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE VEHICLE'S DOORS, INCLUDING THE REAR HATCH, ARE AUTOMATICALLY CLOSING. THE SIDE DOORS CLOSED WITHOUT WARNING AND THE CONTACT IS UNABLE TO STOP THEM WHEN SOMEONE IS ENTERING THE VEHICLE. ON FIVE ATTEMPTS, THE DEALER UNSUCCESSFULLY DIAGNOSED THE FAILURE. ONE MONTH AGO, AFTER ENGAGING THE KEYLESS RELEASE TO OPEN THE REAR HATCH, IT HESITATED, LOWERED, AND REOPENED TO FULL CAPACITY. ON ANOTHER OCCASION, THE REAR HATCH WOULD NOT CLOSE. THE

Mileage: 52,000

20061114CrashAIR BAGS:FRONTAL

FRONT PASSENGER SEAT BACK BROKE DURING A REAR END COLLISION SEAT BELTS DID NOT DEPLOY WHEN THE CAR IMPACTED A VEHICLE IN FRONT OF IT DRIVER SEAT BELT DID NOT PROTECT DRIVER FROM HITTING THE TOP OF THE CAR WITH HIS HEAD, AND ALSO CAUSED A BRUISE ON THE LEFT ARM WHICH CONTACTED THE UPPER SEAT BELT BRACKET. *NM

Mileage: 42,009

20061114CrashSEAT BELTS:FRONT

FRONT PASSENGER SEAT BACK BROKE DURING A REAR END COLLISION SEAT BELTS DID NOT DEPLOY WHEN THE CAR IMPACTED A VEHICLE IN FRONT OF IT DRIVER SEAT BELT DID NOT PROTECT DRIVER FROM HITTING THE TOP OF THE CAR WITH HIS HEAD, AND ALSO CAUSED A BRUISE ON THE LEFT ARM WHICH CONTACTED THE UPPER SEAT BELT BRACKET. *NM

Mileage: 42,009

20061114CrashSEATS

FRONT PASSENGER SEAT BACK BROKE DURING A REAR END COLLISION SEAT BELTS DID NOT DEPLOY WHEN THE CAR IMPACTED A VEHICLE IN FRONT OF IT DRIVER SEAT BELT DID NOT PROTECT DRIVER FROM HITTING THE TOP OF THE CAR WITH HIS HEAD, AND ALSO CAUSED A BRUISE ON THE LEFT ARM WHICH CONTACTED THE UPPER SEAT BELT BRACKET. *NM

Mileage: 42,009

20061113CrashAIR BAGS

1) 2004 CHRYSLER TOWN AND COUNTRY MINIVAN WAS THE THIRD CAR IN A SIX CAR CRASH. IT WAS STOPPED AT A LIGHT BEHIND OTHER VEHICLES AND IN FRONT OF A RED MERCEDES WHEN A NISSAN SEDAN SLAMMED INTO THE REAR OF THE LINE OF CARS WITHOUT EVER APPLYING ITS BRAKES. 2) A & B. FRONT DRIVER AND PASSENGER AIRBAGS FAILED TO DEPLOY WHEN THE T&C SLAMMED INTO THE CADILLAC IMMEDIATELY IN FRONT OF IT SENDING THAT CAR INTO THE TWO CARS FURTHER UP THE LINE. C. THE BACK OF THE OCCUPIED SECOND ROW CAPTAIN'S CHAIR BROKE

Mileage: 3,000

20061113CrashSEATS:MID/REAR ASSEMBLY

1) 2004 CHRYSLER TOWN AND COUNTRY MINIVAN WAS THE THIRD CAR IN A SIX CAR CRASH. IT WAS STOPPED AT A LIGHT BEHIND OTHER VEHICLES AND IN FRONT OF A RED MERCEDES WHEN A NISSAN SEDAN SLAMMED INTO THE REAR OF THE LINE OF CARS WITHOUT EVER APPLYING ITS BRAKES. 2) A & B. FRONT DRIVER AND PASSENGER AIRBAGS FAILED TO DEPLOY WHEN THE T&C SLAMMED INTO THE CADILLAC IMMEDIATELY IN FRONT OF IT SENDING THAT CAR INTO THE TWO CARS FURTHER UP THE LINE. C. THE BACK OF THE OCCUPIED SECOND ROW CAPTAIN'S CHAIR BROKE

Mileage: 3,000

20060713CrashAIR BAGS

I HAD TAKEN THE VEHICLE FOR REPAIR ON TWO OCCASIONS DUE TO TURN SIGNALS MALFUNCTIONING, POWER WINDOWS MALFUNCTIONING, AND BACK SLIDING DOORS MALFUNCTIONING. ON THE FIRST OCCASION MALFUNCTIONS COULD NOT BE ENACTED. ON SECOND OCCASION, A SWITCH WAS REPLACED. ON JUNE 28, 2006 VAN WAS HIT IN REAR PUSHED INTO ANOTHER CAR AND THROWN INTO AN 18 WHEELER TRAVELING 60 MILES PER HOUR AND NO AIRBAGS DEPLOYED. *JB

Mileage: 34,500