2003 CHRYSLER TOWN AND COUNTRY

336 complaints filed with NHTSA.

336
Complaints
22
Crashes
9
Fires
46
Injuries
4
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM29
STEERING23
POWER TRAIN:AUTOMATIC TRANSMISSION18
AIR BAGS18
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS11
ENGINE AND ENGINE COOLING:ENGINE8
LATCHES/LOCKS/LINKAGES:DOORS:LATCH8
EXTERIOR LIGHTING8
ENGINE8
STEERING:HYDRAULIC POWER ASSIST:PUMP7
STEERING:RACK AND PINION7
ENGINE AND ENGINE COOLING6
FUEL SYSTEM, GASOLINE6
SEAT BELTS5
EQUIPMENT:APPLIANCE:AIR CONDITIONER5

Recalls (6)

03E04500026/09/2003

EQUIPMENT

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODU

03E05300024/10/2003

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

10E03400010/08/2010

EQUIPMENT

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE

05V13400006/04/2005

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

04V38600005/08/2004

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Recent Complaints

20171218AIR BAGS

PLEASE NOTE THAT MY MOTHER'S AIRBAG DETONATED ON IT'S ON WHILE SHE WAS DRIVING HOME. SHE HAD BROUGHT THE VEHICLE IN TWICE AS YOU CAN SEE FROM THE ATTACHED DOCUMENTATION. GANDRUD AND CHRYSLER ARE REFUSING TO REPAIR THE FAULTY AIR BAG. MY MOTHER'S CAR IS NOT DRIVE-ABLE WITHOUT A HORN PER OUR UNDERSTANDING AND A DANGER TO HER WITHOUT SAID AIR BAG. WE NEED YOUR HELP AS THESE SEEMS TO BE SUCH AN INJUSTICE ESPECIALLY WHEN SHE IS NOT GOING AFTER THEM FOR DAMAGES TO HER FOR BEING WHIPPED AROUND IN H

Mileage: 104,000

20161019CrashFatalAIR BAGS

HELLO MY NAME IS [XXX] I AM A SURVIVOR OF A CAR CRASH I WAS ON THE WAY FROM PICKING MY SON UP FROM SCHOOL DRIVING A MAN IN FRONT OF ME WAS DRUNK DRIVING AND AS A MOTHER I SWERVED TO PROTECT MY SON FROM GETTING HIT WHICH I DIDN'T KNOW WAS I ACTUALLY DIDN'T SAVE HIM HE SUFFERED FROM MULTIPLE BRAIN INJURIES AND FRACTURED BONES IN HIS FACE BROKEN RIBS HE LATER DIED FROM THE AIRBAGS NOT DEPLOYING IN MY 2003 CHRYSLER TOWN AND COUNTRY LX HIS SEATBELT DIDN'T PROTECT HIM AND HE WAS THROWN OUT OF THE VAN.

Mileage: 120,000

20161019CrashFatalSTRUCTURE:BODY

HELLO MY NAME IS [XXX] I AM A SURVIVOR OF A CAR CRASH I WAS ON THE WAY FROM PICKING MY SON UP FROM SCHOOL DRIVING A MAN IN FRONT OF ME WAS DRUNK DRIVING AND AS A MOTHER I SWERVED TO PROTECT MY SON FROM GETTING HIT WHICH I DIDN'T KNOW WAS I ACTUALLY DIDN'T SAVE HIM HE SUFFERED FROM MULTIPLE BRAIN INJURIES AND FRACTURED BONES IN HIS FACE BROKEN RIBS HE LATER DIED FROM THE AIRBAGS NOT DEPLOYING IN MY 2003 CHRYSLER TOWN AND COUNTRY LX HIS SEATBELT DIDN'T PROTECT HIM AND HE WAS THROWN OUT OF THE VAN.

Mileage: 120,000

20161019CrashFatalSEAT BELTS

HELLO MY NAME IS [XXX] I AM A SURVIVOR OF A CAR CRASH I WAS ON THE WAY FROM PICKING MY SON UP FROM SCHOOL DRIVING A MAN IN FRONT OF ME WAS DRUNK DRIVING AND AS A MOTHER I SWERVED TO PROTECT MY SON FROM GETTING HIT WHICH I DIDN'T KNOW WAS I ACTUALLY DIDN'T SAVE HIM HE SUFFERED FROM MULTIPLE BRAIN INJURIES AND FRACTURED BONES IN HIS FACE BROKEN RIBS HE LATER DIED FROM THE AIRBAGS NOT DEPLOYING IN MY 2003 CHRYSLER TOWN AND COUNTRY LX HIS SEATBELT DIDN'T PROTECT HIM AND HE WAS THROWN OUT OF THE VAN.

Mileage: 120,000

20160909FireENGINE

I PURCHASED THE VAN FROM A PRIVATE OWNER 2 HOURS PRIOR TO THIS HAPPENING. HE TOLD ME IT OVERHEATS SOME. I CALLED MY CHRYSLER MECHANIC IN MT. VICTORY, OH AND ASKED HIM IF HE COULD LOOK AT HIM. HE TOLD ME TO BRING IT DOWN. I WAS TRAVELING ABOUT 35MPH ON ST RT 31 S AND IT STARTED OVERHEATING. I PULLED OVER AND TURNED IT OFF. SMOKE WAS COMING FROM UNDER THE HOOD. I WAS CALLING FOR A TOW AND I HEARD THE SOUND OF FIRE CRACKLING AND SMOKE WAS COMING THROUGH THE VENTS. I IMMEDIATELY GOT OUT OF T

Mileage: 3

20160602CrashFatalAIR BAGS

THE AIRBAG DID NOT INFLATE WHILE THE VEHICLE RAN OFF THE HIGHWAY AND INTO A DITCH AND OVER TURNED ONTO THE PASSENGER SIDE, THEN CAME BACK UPRIGHT ON IT'S TIRES. THE PASSENGER WAS SERIOUSLY INJURED, HE LATER DIED AS A RESULT OF HIS INJURIES SUSTAINED IN THE ACCIDENT. SEE ALSO ODI 10917404. *DSY ...UPDATED 12/11/17 *BF *TR *CN

20140717FireSERVICE BRAKES

THE FRONT BRAKE SYSTEM GETS HOT. I LOOSE STEERING, FRONT TIRE WOBBLES AND BRAKE STARTS SMOKING THE HOSE KINKS ALSO. *TR

20140717FireSTEERING

THE FRONT BRAKE SYSTEM GETS HOT. I LOOSE STEERING, FRONT TIRE WOBBLES AND BRAKE STARTS SMOKING THE HOSE KINKS ALSO. *TR

20140717FireWHEELS

THE FRONT BRAKE SYSTEM GETS HOT. I LOOSE STEERING, FRONT TIRE WOBBLES AND BRAKE STARTS SMOKING THE HOSE KINKS ALSO. *TR

20140715FireFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE WAS SEEN FROM UNDER THE HOOD. AFTER LIFTING THE HOOD, THE CONTACT DISCOVERED FLAMES COMING FROM THE FUEL INJECTION WIRING HARNESS. THE CONTACT INDICATED THAT THE FUEL INJECTION WIRING HARNESS BECAME MELTED DURING THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANU

Mileage: 138,000

20120522CrashAIR BAGS

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN COUNTRY. THE CONTACT WAS EXITING A PARKING LOT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THE AIR BAG SENSOR WAS NOT ACTIVATED. THE CONTACT STATED THAT THE AIR BAG SENOR WAS NEVER TURNED OFF. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 123,510.

Mileage: 123,000

20120223FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE WIRING HARNESS CAUGHT ON FIRE AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

20120213FireSEATS

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 15 MPH WITH THE HEATED SEATS TURNED ON WHEN SHE WAS BURNED BY THE SEAT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

20100921CrashSTEERING

STEERING WHEEL LOOSE, LOUD POP SOUND FROM STEERING COLUMN, LOSS OF STEERING IN VEHICLE. VEHICLE STILL AT DEALERSHIP FOR REPAIR. *TR

Mileage: 101,000

20100728FireSERVICE BRAKES, HYDRAULIC

FRONT BRAKES ON 2003 CHRYSLER TOWN AND COUNTRY, WITH ONLY 67K MILES, LOCK UP FOR NO REASON DISABLING THE VEHICLE. THIS HAS HAPPENED TWICE IN THE LAST 2.5 YEARS. BOTH TIMES, IT HAD TO BE TOWED TO THE DEALER WHERE THE DEALER FOUND THE FRONT DRIVER SIDE BRAKE HAD OVER HEATED AND LOCKED UP. THE LAST TIME, THE BRAKES BECAME SO HOT THAT SMOKE WAS COMING FROM THE DRIVER SIDE BRAKE AS THE PAD WAS ON FIRE. EACH TIME DEALER HAS REPLACED FRONT ROTORS, BRAKE PADS, CALIPERS, AND A PARTIAL BRAKE LINE WIT

Mileage: 67,000

20100204POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS TURNED ON AND IN THE PARK POSITION ON A SLIGHT SLOPE WHEN IT BEGAN TO ROLL BACKWARDS. THE CONTACT WAS REMOVING ITEMS FROM THE PASSENGER SIDE DOOR WHEN THE VEHICLE STARTED TO ROLL. THE INSURANCE INVESTIGATOR STATED THAT THE VEHICLE HAD A FALSE PARK DEFECT, WHICH MEANS THAT THE VEHICLE WOULD SLIP OUT OF THE PARK POSITION INTO REVERSE WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

Mileage: 60,000

20080811ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. AS THE CONTACT WAS PLACING HER CHILD INTO A RESTRAINT SYSTEM, THE PASSENGER SIDE SLIDING DOOR (EQUIPPED WITH THE SAFETY LOCK MECHANISM) FAILED TO RECOGNIZE THAT A PASSENGER WAS IN BETWEEN THE DOOR. AS A RESULT, THE DOOR SLAMMED ONTO THE CONTACT'S ARM. SHE SUFFERED MODERATE DAMAGE TO HER UPPER ARM, INCLUDING A BROKEN BLOOD VESSEL. SECONDLY, SHE NOTICED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD SPORADICALLY OPEN, EVEN WHILE THE VEHICLE WAS

Mileage: 100,000

20080618AIR BAGS

MY 2003 CHRYSLER TOWN & COUNTRY VAN WAS SITTING IN MY DRIVEWAY AND IN PARK I WAS GETTING READY TO BACK UP AND THE AIRBAGS DEPLOYED ALL OF THEM. I WAS IN THE VAN MYSELF. I HAVE FIRST DEGREE BURNS ON MY CHIN AND CHEST AREA AND BRUISES ON MY CHEST AND A BURN ION MY RIGHT ARM. *TR

20080502FireEQUIPMENT

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHAIN LINK TO THE HANDICAP RAMP IN THE VEHICLE FAILED. THE CHAIN BECAME WRAPPED AROUND THE ROTARY DEVICE ON THE FLOOR OF THE VEHICLE. WHEN THE DEVICE WRAPPED AROUND THE ROTARY, IT CAUSED THE FLOOR AND THE DOOR OF THE VEHICLE TO BEGIN SMOKING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

20080309CrashSTEERING:HYDRAULIC POWER ASSIST SYSTEM

WHEN STARTING OUT IN DRIVE, I WAS UNABLE TO TURN MY STEERING WHEEL CASEIN A LIFE THREATENING PROBLEM. MY WHEEL WOULD NOT TURN. I TURN THE CAR OFF AND TRY AGAIN I NEVER KNOW WHEN MY WHEELTURN WHEN I AM DRIVING MYSELF AND MY GRANDCHILDREN IN THE CAR. PLEASE HELP ! *TR

Mileage: 41,500