2002 CHRYSLER TOWN AND COUNTRY
518 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 46 |
| ELECTRICAL SYSTEM | 38 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 28 |
| STEERING | 24 |
| STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS | 14 |
| STEERING:HYDRAULIC POWER ASSIST SYSTEM | 14 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 12 |
| ENGINE AND ENGINE COOLING:ENGINE | 12 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 12 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 11 |
| ENGINE AND ENGINE COOLING | 11 |
| TIRES | 9 |
| STRUCTURE:BODY:DOOR | 8 |
| UNKNOWN OR OTHER | 8 |
| SUSPENSION | 8 |
Recalls (8)
EQUIPMENT
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODU
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE
EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
CHILD SEAT
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQU
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Recent Complaints
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND A REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO GALEANA CHRYSLER JEEP RAM (14375 S TAMIAMI TRL, FT MYERS, FL 33912), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE
Mileage: 106,000
TAKATA RECALL
MY WIFE WAS TURNING INTO OUR DRIVEWAY AN COLLIDED WITH A SNOWMOBILE. THE DRIVER SIDE AIRBAG DEPLOYED. THERE WAS A PROBLEM WITH THE INFLATOR (SEALED OVER) AND THE AIRBAG EXPLODED PUTTING SHRAPNEL INTO HER BODY. BECAUSE OF THE LOCATION OF THE AIR BAG AND THE BODY MOST OF THE SHRAPNEL WENT INTO HER CHEST, WITH THE AIRBAG PLATE BREAKING APART STRIKING HER IN THE CHIN BREAKING HER JAW IN THREE PLACES. IF IT HADN'T BEEN FOR A GREAT AMBULANCE CREW SHE WOULD HAVE BLED TO DEATH. SHE WAS IN A TRAUMA HOSP
Mileage: 98,000
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER OPENING THE REAR LIFT GATE USING THE KEY FOB, IT SUDDENLY CLOSED INDEPENDENTLY AND WITHOUT WARNING, STRIKING THE CONTACT'S HEAD. THE CONTACT ATTEMPTED TO PUSH THE LIFT GATE OPEN BUT IT FAILED TO REMAIN UPRIGHT. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND HAND WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAI
Mileage: 114,550
MY CAR COLLIDED WITH A 1999 FORD F150. MY CAR HIT THE TRUCK FROM BEHIND. THE IMPACT RESULTED IN SEVERE DAMAGE TO THE FRONT OF MY CAR. IN FACT, MY CAR WAS TOTALED AND THE AIRBAGS NEVER DEPLOYED. *TR
Mileage: 140,316
WHEN SLOWLY PULLING INTO A PARKING SPACE (MY FOOT WAS ON THE BRAKE) WITH APPROXIMATELY TWO TO ONE FOOT TO COMPLETE THIS ACTION, THERE WAS A TREMENDOUS SURGE OF ENERGY THAT DROVE THE CAR FORWARD INTO A BUILDING LEAVING A HOLE IN THE BRICK WALL AND BROKEN WINDOWS. THE AIR BAGS WERE RELEASED, BUT THE BAG ON THE DRIVER'S SIDE GOT STUCK IN THE STEERING WHEEL. USAA IS MY INSURANCE COMPANY, AND THEY TRASHED THE CAR BECAUSE THE REPLACEMENT OF THE BAGS WAS TOO EXPENSIVE. ....(?) FORTUNATELY, THIS DIDN'
WHEN SLOWLY PULLING INTO A PARKING SPACE (MY FOOT WAS ON THE BRAKE) WITH APPROXIMATELY TWO TO ONE FOOT TO COMPLETE THIS ACTION, THERE WAS A TREMENDOUS SURGE OF ENERGY THAT DROVE THE CAR FORWARD INTO A BUILDING LEAVING A HOLE IN THE BRICK WALL AND BROKEN WINDOWS. THE AIR BAGS WERE RELEASED, BUT THE BAG ON THE DRIVER'S SIDE GOT STUCK IN THE STEERING WHEEL. USAA IS MY INSURANCE COMPANY, AND THEY TRASHED THE CAR BECAUSE THE REPLACEMENT OF THE BAGS WAS TOO EXPENSIVE. ....(?) FORTUNATELY, THIS DIDN'
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THE WIRING HARNESS WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 171,528.
Mileage: 171,528
DRIVING VEHICLE AT APPROPRIATE HIGHWAY SPEED WHEN NOTICED WHAT APPEARED TO BE A DECREASE IN POWER AND SMELL OF SOMETHING BURNING. WAS RUNNING AIR CONDITIONER AT THE TIME THE EVENT TOOK PLACE. STOPPED VEHICLE, FOUND LARGE PLUMES OF WHITE/GRAY SMOKE COMING FROM FRONT OF ENGINE BAY. ALLOWED ENGINE TO VENTILATE AND COOL, RESTARTED VEHICLE, BUT WITH HVAC SYSTEM OFF TO PREVENT FUMES FROM ENTERING CABIN. DROVE SHORT DISTANCE HOME AND NOTIFIED LOCAL MECHANIC OF PROBLEM. WAS INFORMED BY MECHANIC T
Mileage: 85,000
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND RUNNING WHEN SMOKE BEGAN EMITTING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TURNED OFF AND THE CONTACT INSPECTED THE VEHICLE TO DISCOVER SMOKE BELLOWING FROM UNDER THE HOOD BUT NO FLAMES. THE FUSE BOX WAS DISCONNECTED AND THE CONTACT FOUND BURNED WIRES WITHIN THE FUSE BOX. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE CONT
Mileage: 130,000
I HAVE A 2002 CHRYSLER TOWN AND COUNTRY (90,000 MILES). AFTER NORMAL DRIVING AND PARKING ,CAR WOULD NOT START. I FOUND OUT LATER THAT THE STARTER HAD AN INTERNAL SHORT. IT DESTROYED THE BATTERY AND MELTED THE STARTER HOUSING,CONCERNED THAT IT COULD HAVE CAUSED A MAJOR FIRE!!!.(PICTURES AVAILABLE, HAD TO RETURN CORE TO AUTO PARTS STORE). *TR
Mileage: 90,000
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE VEHICLE OVERHEATED. THE VEHICLE MADE A CLACKING NOISE AND SMOKE BEGAN TO RISE FROM THE ENGINE. THE CHECK ENGINE LIGHT DID NOT ILLUMINATE UNTIL THE VEHICLE BEGAN SMOKING. THE CONTACT PULLED TO THE SIDE OF THE ROAD. THE ENGINE SHUT OFF AND THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN. HE ADDED WATER TO THE RADIATOR AND DROVE TO HIS RESIDENCE. THE VEHICLE WAS THEN TOWED TO THE DEALER AND THEY STATED THAT THE COMP
Mileage: 50,000
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE VEHICLE OVERHEATED. THE VEHICLE MADE A CLACKING NOISE AND SMOKE BEGAN TO RISE FROM THE ENGINE. THE CHECK ENGINE LIGHT DID NOT ILLUMINATE UNTIL THE VEHICLE BEGAN SMOKING. THE CONTACT PULLED TO THE SIDE OF THE ROAD. THE ENGINE SHUT OFF AND THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN. HE ADDED WATER TO THE RADIATOR AND DROVE TO HIS RESIDENCE. THE VEHICLE WAS THEN TOWED TO THE DEALER AND THEY STATED THAT THE COMP
Mileage: 50,000
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE VEHICLE OVERHEATED. THE VEHICLE MADE A CLACKING NOISE AND SMOKE BEGAN TO RISE FROM THE ENGINE. THE CHECK ENGINE LIGHT DID NOT ILLUMINATE UNTIL THE VEHICLE BEGAN SMOKING. THE CONTACT PULLED TO THE SIDE OF THE ROAD. THE ENGINE SHUT OFF AND THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN. HE ADDED WATER TO THE RADIATOR AND DROVE TO HIS RESIDENCE. THE VEHICLE WAS THEN TOWED TO THE DEALER AND THEY STATED THAT THE COMP
Mileage: 50,000
INVOLVED IN A CRASH IN FEBRUARY 2006 IN WHICH A CAR PULLED INTO THE PATHWAY OF THIS VEHICLE, WHICH HAD THE RIGHT OF WAY AND WAS TRAVELING 30-35 MPH. OTHER DRIVER WAS CITED WITH FAILURE TO YIELD. THE AIRBAG DID NOT DEPLOY RESULTING IN WHIPLASH OF THE DRIVER OF THIS VEHICLE, FOLLOWED BY 3 MONTHS OF RECOVERY, REDUCED WORK SCHEDULE, PAIN, ETC. THIS VEHICLE HIT THE OTHER CAR IN THE DRIVER SIDE TIRE, BREAKING THE FRONT AXLE OF THE OTHER CAR. BOTH CARS CAME TO A VERY IMMEDIATE STOP. THE AIRBAG WAS
Mileage: 66,117
02 CHRYSLER TOWN AND COUNTRY WAS REAR-ENDED BY ANOTHER VEHICLE. DRIVE SEAT BACK COMPLAPSED, EJECTING DRIVER OF TOWN & COUNTRY TO REAR OF VAN.
Mileage: 15,000
I AM RECEIVING THE EXACT SAME ISSUE AS A COMPLAINT I FOUND ON YOUR SITE #10065581, I AM BEING FORCED TO PAY $300+ FOR THE SAME REPAIR. IF I HAD KNOWN ABOUT THIS ISSUE IN 2002 WHEN THE TSB WAS ISSUE I WOULD HAVE FIXED IT THEN WHILE I WAS UNDER WARRANTY. WHY DO I HAVE TO PAY FOR THIS REPAIR, WHEN IT IS A KNOWN DESIGN/MANUFACTURING ISSUE? I ALSO FOUND A INVESTIGATION PERFORMED BY THE USDOT, NUMBER PE 03-012, WHICH LOOKS LIKE THEY WERE SUPPOSED TO CONTACT ME. ANY HELP WOULD BE APPRECIATED. THAN
Mileage: 70,000
AT 10:30 AM, SOUTHBOUND AT THE 346 MILE MARKER I35S, JUST NORTH OF WACO, MY 2002 CHRYSLER TOWN AND COUNTRY LXI MINIVAN WAS IN A ROLLOVER ACCIDENT CAUSED BY THE LEFT REAR TIRE TREAD SEPARATION AND SUBSEQUENT BLOWOUT. MINIVAN WAS IN THE LEFT LANE AND DRIVING THE SPEED LIMIT OF 70 MPH. THE TIRES WERE PURCHASED 11 MONTHS AGO FROM DISCOUNT TIRE. THEY WERE MULTI-MILE ULTREX IV MADE BY TBC CORPORATION. THE CAR WAS TOTALED AND MY WIFE BROKE HER COLLARBONE AND POSSIBLY TORE SOME LIGAMENTS IN HER LEFT
Mileage: 53,998
DT: THE CONTACT STATED THE SLIDING PASSENGER DOOR OF VAN CLOSED ON THE CONTACT'S LEG. HE OPENED THE DOOR REMOTELY, AND WHILE IT WAS OPENING, HIS SHOULDER BUMPED THE DOOR, CAUSING THE DOOR TO REVERSE. THE CAUSE OF THIS INCIDENT WAS UNKNOWN BECAUSE NO CONTACT HAS BEEN MADE WITH THE DEALER OR MANUFACTURER. AS A RESULT OF THIS INCIDENT HE SUSTAINED MINOR INJURIES.*AK
Mileage: 133,708
DT: THE CONTACT STATED ON 5-7-05 VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE GOING APPROXIMATELY 50 MPH. THE CONTACT WAS SITTING STILL IN HIS VEHICLE AT THIS TIME. THE VEHICLE WAS TOTALED BY THE ACCIDENT. THE PASSENGER'S SIDE AND DRIVER'S SIDE SEATS FELL BACKWARD. HE DID NOT HAVE PICTURES OF THE SEATS. HIS WIFE, A PASSENGER IN THE VEHICLE, HIT HER RIGHT SHOULDER AND ARM ON THE DOOR POST OF THE VAN. THE DAY AFTER THE ACCIDENT HER ARM WAS BLACK. ALSO, THE CONTACT HIT HIS HEAD ON A COOLER, AND
Mileage: 57,000