2000 CHRYSLER TOWN AND COUNTRY

378 complaints filed with NHTSA.

378
Complaints
29
Crashes
16
Fires
32
Injuries
0
Deaths

Complaints by Component

ComponentCount
POWER TRAIN:AUTOMATIC TRANSMISSION30
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER22
AIR BAGS22
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS17
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH14
STEERING14
ENGINE AND ENGINE COOLING14
ELECTRICAL SYSTEM13
SERVICE BRAKES, HYDRAULIC12
VEHICLE SPEED CONTROL10
SUSPENSION10
ELECTRICAL SYSTEM:HORN7
STRUCTURE7
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS7
STRUCTURE:FRAME AND MEMBERS6

Recalls (7)

03E04500026/09/2003

EQUIPMENT

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODU

03E05300024/10/2003

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE

00V26800013/09/2000

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

07E10400011/12/2007

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER

10E03400010/08/2010

EQUIPMENT

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE

04V48000006/10/2004

AIR BAGS

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Recent Complaints

20180517CrashAIR BAGS

IN FRONT END COLLISION WITH A POLE ON A CITY STREET -PASSENGER AIRBAG DEPLOYED, DRIVER AIRBAG DID NOT DEPLOY

Mileage: 180,000

20151006FireELECTRICAL SYSTEM

FIRE STARTED IN OR NEAR FUSE BOX, VEHICLE WASIN MOTION BUT WHEN STOPPED SMOKE WAS NOTICE OMMING FROM UNDER THE HOOD. OPENED THE HOOD AND FLAMES WERE NEAR FUSE BOX AND BATTERY. FUSE LINK BURNED THROUGH. JUST RETTURNED FROM STORE AND WS IN DRIVEWAY.

Mileage: 72,000

20140218CrashSEAT BELTS

THIS VEHICLE HAS FLAWED SEATBELTS. IT UNHOOKED DURING THE CRASH AND FLEW IN THE AIR, LANDED IN THE SQUAREPANTS FAMILY YARD THEN CAME BACK UP AND LANDED ON A 1995 PLYMOUTH MAGIC WAGON THAT ROLLED AWAY AT PRINCIPAL BROWN'S HOUSE. *TR

Mileage: 321,040

20101226CrashSTEERING

AFTER REPEATED SERPENTINE BELT REPLACEMENT ON 2000 T&C THE BELT HAS SLIPPED OFF DURING A "MINOR" RAIN STORM, THE BELT SLIPPED OFF AGAIN AND CAUSED ME TO LOSE POWER STEERING AND I CRASHED INTO ANOTHER VEHICLE AS WELL AS A BUSINESS. I CONTACTED THE DEALER AND THEY INFORMED ME THAT EVEN THOUGH THERE HAVE BEEN REPEATED COMPLAINTS ABOUT THIS PROBLEM, THAT BECAUSE THE NHTSA HAS NOT ISSUED AN "OFFICIAL" RECALL OF THIS PROBLEM THAT THERE WAS NOTHING THAT COULD BE DONE. WHAT ARE MY TAX DOLLARS BEING SPEN

20090108CrashSTEERING

DURING RAIN OR SNOWMELT EVENTS, SPLASHING WATER CAUSES THE SERPENTINE BELT ON THE ENGINE SLIP FROM THE ENGINE IDLER PULLEYS. THEY ARE SMOOTH AND ROUNDED IN DESIGN, ALLOWING WATER TO SLIP BENEATH DURING OPERATION RESULTING IN THE BELT SLIPPING FROM THE PULLEYS. THE STEERING ON THESE VANS IS EXTREMELY INADEQUATE WITHOUT POWER ASSIST, EVEN WHILE THE VEHICLE IS MOVING. OUR BELT HAS SLIPPED OFF IN THE PAST, REQUIRING BELT REPLACEMENT, BUT THIS RECENT EVENT CAUSED A LOSS OF STEERING WHILE THE VEHIC

Mileage: 132,007

20090108CrashENGINE AND ENGINE COOLING:ENGINE

DURING RAIN OR SNOWMELT EVENTS, SPLASHING WATER CAUSES THE SERPENTINE BELT ON THE ENGINE SLIP FROM THE ENGINE IDLER PULLEYS. THEY ARE SMOOTH AND ROUNDED IN DESIGN, ALLOWING WATER TO SLIP BENEATH DURING OPERATION RESULTING IN THE BELT SLIPPING FROM THE PULLEYS. THE STEERING ON THESE VANS IS EXTREMELY INADEQUATE WITHOUT POWER ASSIST, EVEN WHILE THE VEHICLE IS MOVING. OUR BELT HAS SLIPPED OFF IN THE PAST, REQUIRING BELT REPLACEMENT, BUT THIS RECENT EVENT CAUSED A LOSS OF STEERING WHILE THE VEHIC

Mileage: 132,007

20071029FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

IN 2005 A RECALL WAS ISSUED FOR THE FRONT SEAT HEATING ELEMENTS. THE CAR WAS BROUGHT INTO BRANDOW CHRYSLER AND THE ELEMENTS WERE SUPPOSEDLY CHANGED. 9/30/07 THE REPLACEMENT ELEMENTS FAILED AND THE DRIVER FRONT SEAT CAUGHT FIRE. THE CAR WAS TOWED TO BRANDOW CHRYSLER AND THE HEATING ELEMENTS WERE REPLACED AGAIN. CHRYSLER HAS DENIED ANY RESPONSIBILITY. I WILL NOT PUT ANYONE BACK INTO THAT CAR. *TR

Mileage: 49,203

20070410FireAIR BAGS

CHRYSLER TOWN AND COUNTRY THAT CAUGHT FIRE BECAUSE OF THE AIR BAGS**NAR**CC THE CONSUMER STATED WHILE DRIVING, HE NOTICED THE AIR BAG LIGHT HAD ILLUMINATED AND SOON AFTER ARRIVING HOME, THE VEHICLE CAUGHT ON FIRE. *JB

20060726CrashSTEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE STRIKING ANOTHER VEHICLE. UPON INSPECTION, THE DRIVER SIDE FRONT TIRE WAS OBSERVED TO BE LEANING INWARD. THERE WAS A POLICE REPORT FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC THAT DETERMINED THE SPINDLE ASSEMBLY FRACTURED, AND WOULD NEED TO BE REPLACED.

Mileage: 163,000

20050204CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

VEHICLE SLIPPED OUT OF THE PARK AND ROLLED DOWN A HILL HITTING A TREE. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 60,410

20050122FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

WHILE DRIVING MY CAR WITH THE SEAT HEATER ON, IT SUDDENLY GOT VERY HOT, SO I TURNED THE HEATER OFF. WHEN I GOT TO MY DESTINATION I SAW A HOLE ABOUT THE SIZE OF A PENCIL ERASER HAD BURNED THROUGH THE LEATHER. I LATER REALIZED THAT THERE WAS A HOLE IN MY PANTS AND THE BACK OF MY LEG WAS BURNT. WHEN I CONTACTED CHRYSLER, I WAS TOLD THAT I WOULD HAVE TO PAY FOR ALL REPAIRS SINCE MY 3 YEAR WARRANTY WAS UP. BY THE WAY, THE HEATER NO LONGER FUNCTIONS, ALTHOUGH THE LIGHT ON THE SWITCH STILL ACTIVATES WH

Mileage: 54,000

20050111EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

(1) RAISED VEHICLE UP OFF THE GROUND WITH NEW JACK; (2) WHILE PERSON UNDER CAR, JACK COLAPSED AND ALMOST CRUSHED PERSON; (3) REPORTED PROBLEM TO CHRYSLER, AND THEY STATED TOO BAD, COULDN'T DO ANYTHING. *AK

Mileage: 70,100

20050110FireVISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

THE MIRROR SWITCH WIRE CAUGHT ON FIRE UNEXPECTEDLY. CONSUMER HAD TO PULL OVER, AND USE A FIRE EXTINGUISHER IN ORDER TO PUT OUT THE FIRE. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK

20041227FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

THE HEAT FROM THE SEAT CAUSED PASSENGER'S SEAT TO CATCH ON FIRE. CONSUMER WILL TAKE THE VEHICLE TO DEALER FOR REPAIRS. *AK

20041222FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

9/4/02 CHRYSLER REPLACED HEATED SEAT ELEMENT DUE TO NOT FUNCTIONING PROPERLY. 12/17/04 HEATED SEAT BURNT HOLE IN SEAT CUSHION CHRYSLER FIRST REFUSED TO COVER DUE TO VEHICLE BEING OVER WARRANTY PERIOD, I CALLED CHRYSLER AND THEY HAVE OFFERED TO PAY 50%. *JB

Mileage: 52,900

20041201FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

THE VEHICLE HAS A SEAT HEATER. WHILE THE CONSUMER WAS DRIVING, THE PASSENGER'S SEAT HEATER CAUGHT ON FIRE, BURNING A HOLE IN THE SEAT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO SAID THEY WOULD REPAIR IT. HOWEVER, THE CONSUMER WANTED TO INFORM NHTSA THAT THIS DEFECT OCCURRED, AND WANTED TO KNOW IF THE MANUFACTURER HAD REPORTED THIS DEFECT. *AK *SC *JB

Mileage: 45,000

20041129SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

WHILE DRIVING AND TURNING ON THE SEAT WARMER WITHIN FIFTEEN SECONDS CONSUMER'S SKIN BURNED. IT DIDN'T MATTER IF IT WAS ON HIGH OR LOW. CONSUMER WAS CONCERNED WITH ELECTRICAL PROBLEMS OR A POSSIBLE FIRE. *AK

Mileage: 50,000

20041103CrashAIR BAGS:FRONTAL

WHILE DRIVING CONSUMER'S VEHICLE WAS INVOLVED IN A CRASH. IT WAS HIT BY ANOTHER VEHICLE WHICH WAS MOVING AT 60 MPH. HOWEVER, UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER HAD RECEIVED A LETTER OF RECALL FOR THE CLOCK SPRING THE VERY SAME DAY. DRIVER AND PASSENGER SUSTAINED INJURIES. ON THE SAME DAY, CONSUMER RECEIVED A RECALL FOR CLOCK SPRING. *AK

20040816CrashAIR BAGS

THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS STRUCK FROM THE SIDE AS WELL AS THE FRONT. THE AIR BAGS DID NOT DEPLOY. *JB

Mileage: 20,000

20040420CrashPOWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

TRANSMISSION CAN BE SHIFTED OUT OF PARK WITHOUT FOOT ON PEDAL OR KEYS IN IGNITION. EXTREMELY DANGEROUS.