1999 CHRYSLER TOWN AND COUNTRY

485 complaints filed with NHTSA.

485
Complaints
21
Crashes
32
Fires
35
Injuries
11
Deaths

Complaints by Component

ComponentCount
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER42
AIR BAGS37
POWER TRAIN:AUTOMATIC TRANSMISSION23
WHEELS:RIM20
ELECTRICAL SYSTEM20
ELECTRICAL SYSTEM:HORN17
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS16
AIR BAGS:FRONTAL12
SUSPENSION12
STEERING11
SUSPENSION:FRONT:MACPHERSON STRUT11
ENGINE AND ENGINE COOLING11
ENGINE11
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE10
VEHICLE SPEED CONTROL:CRUISE CONTROL9

Recent Complaints

20150602FireENGINE

TL* THE CONTACT OWNED A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SMOKE EMITTED UNDER THE HOOD. WITHIN MINUTES, THE HOOD CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

20140725FireENGINE

WHILE DRIVING VEHICLE TO AN APPT MY DAUGHTER STARTED COMPLAINING OF HER FEET BECOMING VERY HOT. SHE WAS SITTING IN THE PASSENGER FRONT SEAT, THERE WAS A BURNING ODOR. I PULLED OVER AND LOOKED UNDERNEATH THE VEHICLE, THE EXHAUST WAS CHERRY RED AND THERE WERE FLAMES NEAR CATALYTIC CONVERTER AREA. I HAD TO HAVE THE VAN TOWED HOME. *TR

Mileage: 122,140

20111111CrashSUSPENSION

STRUT TOWER CORRODED AND SPRING AND STRUT POPPED THRU AND CAUSED LOSS OF CONTROL. *TR

Mileage: 158,000

20111111CrashSTEERING

STRUT TOWER CORRODED AND SPRING AND STRUT POPPED THRU AND CAUSED LOSS OF CONTROL. *TR

Mileage: 158,000

20100302CrashFireVEHICLE SPEED CONTROL

I WAS PULLING INTO GAS STATION WHEN THE VAN SUDDENLY ACCELERATED BY ITSELF. *TR

Mileage: 150,000

20091217CrashENGINE AND ENGINE COOLING

THE SERPENTINE BELT FELL OFF LAST NIGHT AND DUE TO THE LOSS OF STEERING ASSIST I ENDED UP IN AN ACCIDENT. LUCKILY NO ONE WAS HURT. IT HAS BEEN AN ON-GOING PROBLEM WITH THE SERPENTINE BELT FALLING OFF. I REPLACED ALL THE PARTS ASSOCIATED WITH THE BELT AND IT STILL HAPPENED. IT IS DANGEROUS AND WHY DOES CHRYSLER NOT HAVE A RECALL ON THIS? *TR

20080204FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL*THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HEATED PASSENGER SIDE SEAT CAUGHT FIRE. THE VEHICLE SUSTAINED APPROXIMATELY $10,000 WORTH OF DAMAGES. THE FAILURE BEGAN WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, AND THE SEAT BEGAN SMOKING. HE PULLED OFF THE ROAD AND THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AT THE SCENE. A POLICE REPORT WAS FILED. CHRYSLER STATED THAT THERE WERE NO DEFECTS AND THE FAILURE WAS DUE TO HOW THE

Mileage: 178,000

20061116FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

MY 1999 CHRYSLER TOWN AND COUNTRY LIMITED MINI VAN DRIVER SEAT CAUGHT FIRE WHEN THE SEAT WARMER WAS ON. THE SEAT GOT VERY HOT ABOUT 1 MINUTE BEFORE AND THEN SMOKE CAME UP IN FRONT OF ME WHILE I WAS DRIVING AND I LOOKED DOWN AND SAW FLAMES. I PUT IT OUT AND TURNED OFF THE SEAT. WE PURCHASED THE VEHICLE IN 2001. AT THE TIME OF THE PURCHASE, THE DRIVER'S SEAT WARMER WAS NOT WORKING AND AS PART OF OUR SALE THE DEALERSHIP REPLACED THE ENTIRE SEAT WITH A BRAND NEW ONE TO CORRECT THE PROBLEM.

Mileage: 40

20061116FireLATCHES/LOCKS/LINKAGES:DOORS:LATCH

MY 1999 CHRYSLER TOWN AND COUNTRY LIMITED MINI VAN DRIVER SEAT CAUGHT FIRE WHEN THE SEAT WARMER WAS ON. THE SEAT GOT VERY HOT ABOUT 1 MINUTE BEFORE AND THEN SMOKE CAME UP IN FRONT OF ME WHILE I WAS DRIVING AND I LOOKED DOWN AND SAW FLAMES. I PUT IT OUT AND TURNED OFF THE SEAT. WE PURCHASED THE VEHICLE IN 2001. AT THE TIME OF THE PURCHASE, THE DRIVER'S SEAT WARMER WAS NOT WORKING AND AS PART OF OUR SALE THE DEALERSHIP REPLACED THE ENTIRE SEAT WITH A BRAND NEW ONE TO CORRECT THE PROBLEM.

Mileage: 40

20061102STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

DT*: THE CONTACT STATED THE STUD THAT HELD UP THE TAILGATE ON THE REAR PASSENGER SIDE OF THE VEHICLE SNAPPED OFF, CAUSING THE TAILGATE TO FALL INJURING THE CONTACT. THE VEHICLE HAD NOT BEEN EXAMINED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND AN INCIDENT REPORT WAS TAKEN.*AK THE CONSUMER REPAIRED THE TAILGATE HIMSELF ON 11/3/06. UPDATED 01/10/07. *JB

Mileage: 185,000

20051129CrashSTEERING

CONSUMER 1999 TOWN & COUNTRY MINIVAN STEERING INTERLOCK DID WORK. VEHICLE ROLLED DOWN THE DRIVEWAY NEARLY CRUSHING PASSENGER. *TS *** NO ANSWER REQUIRED*** THE CONSUMER'S ONE YEAR OLD SON WAS ABLE TO MOVE THE GEAR SHIFT OUT OF PARK ALTHOUGH THE CONSUMER HAD THE KEY IN HIS POCKET. THE VEHICLE ROLLED DOWN THE CONSUMER'S DRIVEWAY BEFORE STRIKING A TREE. AN INVESTIGATOR CAME TO THE CONSUMER'S HOME TO INSPECT THE VEHICLE. THE INVESTIGATOR TOOK THE VEHICLE TO THE DEALER WHO DETERMINED THAT THE S

20050927CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

I WAS VACUUMING MY 1999 CHRYSLER TOWN & COUNTRY VAN BEFORE CHURCH WHEN MY 1 YEAR OLD SON PULLED THE SHIFTER OUT OF PARK AND THE VAN ROLLED DOWN OUR DRIVEWAY. THE DRIVERS DOOR STRUCK A TREE CAUSING $1800 DAMAGE. THE KEYS TO THE VAN WERE IN MY POCKET. CHRYSLER WAS CONTACTED AND SENT AN INVESTIGATOR OUT TO DETERMINE WHAT HAD OCCURRED. I NEVER RECEIVED A COPY OF THE INVESTIGATION AND CONTACTED CHRYSLER TO OBTAIN A COPY AND WAS TOLD BY THEM THAT I WOULD NEED A COURT SUBPOENA TO HAVE A COPY SENT T

Mileage: 99,700

20050520FireELECTRICAL SYSTEM

DT: CONSUMER RECEIVED A RECALL ON SEATS TO HAVE THEM REDONE. THERE WAS A PROBLEM ABOUT THE HEATED SEATS GETTING HOT. THEY HAD THE SEATS REDONE. WHEN THEY DROVE THE CAR A SUBSTANTIAL AMOUNT OF MILES THE BACK OF THE VAN/THE TAILLIGHT, AND BACK BUMPER CAUGHT ON FIRE. THE CAR WAS SITTING STILL WHEN THE FIRE OCCURRED.*AK

Mileage: 139,000

20050404CrashAIR BAGS

1999 CHRYSLER MINIVAN DEFECTIVE AIR BAG EQUIPMENT. ***NO ANSWER REQUIRED*** . *MR ONE WEEK PRIOR TO RECEIVING THE RECALL ON THE AIR BAG CLOCKSPRING THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED SUBSTANTIAL INJURIES. *NM

20050321CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

I WAS CLEANING OUT MY VAN ON FRIDAY, FEBRUARY 4, 2005 AFTER WORK WHILE MY 3 KIDS PLAYED OUTSIDE. MY VAN STARTED ROLLING BACKWARD DOWN THE DRIVEWAY (IN PARK, CAR OFF, KEY OUT OF IGNITION ENOUGH SO IT WOULDN'T BEEP AT ME) MY 8 YEAR OLD DAUGHTER HAD BEEN SITTING IN THE DRIVEWAY BEHIND MY VAN DRAWING WITH SIDEWALK CHALK. SHE HAD GOTTEN UP TO GET SOMETHING OUT OF HER DAD'S CAR JUST IN TIME TO AVOID BEING RUN OVER. MY PASSENGER DOOR WAS OPEN AND SO WAS HIS SO THEY COLLIDED AS MY VAN ROLLED BACKWA

Mileage: 59,900

20050106SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

I HAVE A 1999 CHRYSLER TOWN AND COUNTRY VAN. IT HAS ALL THE OPTIONS AND I PUCHASED THIS VEHICLE BRAND NEW. I HAVE TAKEN EXCELLENT CARE OF IT. THE PROBLEM IS THAT THE DRIVERS SEAT, LEATHER WITH HEAT, IS OVERHEATING IN ONE AREA. IT GETS SO HOT THAT IT BURNS THE BACK OF MY LEG. IF I LEAVE THE HEAT ON FOR MORE THAN 1 MINUTE, I CAN SMELL BURNING LEATHER. I KNOW THAT IF I LEFT IT ON, IT WOULD PROBABLY CATCH FIRE. I CAN SEE A SMALL SPOT ON THE SEAT WHERE THE LEATHER HAS ACTUALLY BURNED. UNFORTUNATELY,

20050102CrashSEATS:FRONT ASSEMBLY:RECLINER

THIS VEHICLE WAS INVOLVED IN A CHAIN EFFECT CRASH WHICH WAS NOT RELATED TO THIS EQUIPMENT FAILURE. THE FAILURE OCCURRED DURING THE CRASH. WHEN HIT FROM THE REAR AND PUSHED INTO ANOTHER VEHICLE, THE SEAT OF THE CAR BROKE IN TWO WAYS; THE BACK OF THE SEAT COLLAPSED AND THE BOTTOM PART OF THE SEAT TWISTED SLIGHTLY. THE CAR WAS DRIVABLE FROM THE SCENE OF THE ACCIDENT. OF FOUR VEHICLES INVOLVED, THIS VEHICLE WAS THE ONLY ONE WHICH SUSTAINED SEAT DAMAGE. THE OTHER THREE VEHICLES HAD TO BE TOWED F

Mileage: 117,300

20041220FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

AFTER THE VEHICLE STARTED UP DRIVER'S AUTOMATIC SEAT HEATER OVERHEATED, CAUSING DRIVER TO SUSTAIN MINOR BURNS. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK

20041213CrashPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

CONSUMER'S 3 YEARS OLD CHILD WAS ABLE TO PUT THE KEY INTO THE IGNITION SWITCH, START THE VEHICLE, AND SHIFT IT OUT OF PARK INTO DRIVE WITHOUT APPLYING THE BRAKE PEDAL. THIS CAUSED THE VEHICLE TO CRASH INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES TO REPORT. THE DEALER AND MANUFACTURER WERE NOTIFIED.*AK

Mileage: 70,000

20041201SEATS

VEHICLE WAS EQUIPPED WITH SEAT HEATER AND IT BURNED THROUGH THE FABRIC, BURNING THE PASSENGER. MANUFACTURER WAS CONTACTED, BUT THEY WILL NOT REPAIR THE SEAT. *AK