Total Complaints
4 filings
CHEVROLET W3500 · model year
4 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003CHEVROLETW3500 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 W3500 is steering with 2 filings, followed by service brakes, hydraulic (1) and tires:sidewall (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2003 W3500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 2 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| TIRES:SIDEWALL | 1 |
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
ON CERTAIN TRUCKS EQUIPPED WITH RPO IK9, DUE TO INSUFFICIENT DURABILITY AND TESTING, THE FUEL SWITCHING MANIFOLD SOLENOIDS LACK WATER OR SALT INTRUSION RESISTANCE, WHICH CAN LEAD TO FAILURE OF ONE OR MORE SOLENOIDS. FUEL SWITCHING MANIFOLD SOLENOID FAILURE WILL CAUSE INCORRECT FUEL DELIVERY RESULTI
THE STEERING WHEEL LOCKS WHEN APPLYING PRESSURE TO THE BRAKE PEDAL. THE CONSUMER CALLED THE MANUFACTURER AND HAS BEEN TO THE DEALER SEVERAL TIMES. AT 14,000 MILES THE DEALER INSTALLED A NEW POWER STEERING PUMP. THE DEALER ALSO STATED THIS IS NORMAL FOR THIS TRUCK. PLEASE PROVIDE DETAILS. *PH
Mileage: 4,000
GOODYEAR WRANGLER AT/S TT215/85R16 115/1120 LOAD RANDE E TIRES CAME ON A 2003 CHEVY 3500 4X4 ...WITH A DURAMAX ENGINE ...BOTH FRONT TIRES DEVELOPED SIDEWALL BULGES ...BOTH TIRES REPLACED...5 THOUSAND MILE LATER THE SECOND SET DEVELOPED SAME PROBLEM...TRUCK IS STILL AT DEALER WAITING FOR A GOODYEAR REP....LOOKS LIKE THESE TIRES CANT HOLD UP UNDER THE WEIGHT OF THIS VEHICLE....WOULD BE REALLY BAD IF THIS 8000 POUND TRUCK HAD A BLOWOUT ...*AK
Mileage: 18,500
THE BRAKES PULLED IN THE OPPOSITE DIRECTION OF THE STEERING WHEEL POSITION WHEN APPLIED. THE DEALER WAS BEEN UNABLE TO DETERMINE CAUSE. *JB
THE STEERING WHEEL LOCKED UP WHILE DRIVING. *JB
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.