2002 CHEVROLET VENTURE

284 complaints filed with NHTSA.

284
Complaints
13
Crashes
4
Fires
29
Injuries
1
Deaths

Complaints by Component

ComponentCount
ENGINE AND ENGINE COOLING20
ELECTRICAL SYSTEM14
FUEL SYSTEM, GASOLINE13
FUEL/PROPULSION SYSTEM13
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP12
STRUCTURE:BODY:DOOR11
ENGINE AND ENGINE COOLING:COOLING SYSTEM11
SERVICE BRAKES, HYDRAULIC10
LATCHES/LOCKS/LINKAGES:DOORS:LATCH9
ENGINE AND ENGINE COOLING:ENGINE8
EXTERIOR LIGHTING:BRAKE LIGHTS8
AIR BAGS7
EQUIPMENT:APPLIANCE:AIR CONDITIONER7
POWER TRAIN:AUTOMATIC TRANSMISSION6
AIR BAGS:FRONTAL6

Recalls (6)

04V59700022/12/2004

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.

09E00500017/02/2009

STEERING

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN

07E02100012/03/2007

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

08E05000011/08/2008

EXTERIOR LIGHTING:HEADLIGHTS

K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND A

02V22200009/08/2002

AIR BAGS:FRONTAL

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

07V34900008/08/2007

FUEL SYSTEM, GASOLINE:STORAGE

ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).

Recent Complaints

20161228CrashAIR BAGS

TAKATA RECALL I WAS DRIVING AND RAN OFF THE EDGE OF THE ROAD AND OVER CORRECTED MYSELF AN HIT AN EMBANKMENT HEAD ON AND MY FACE WENT INTO THE STEERING WHEEL AND THEN WAS THROWN FOR THE VAN OUT THE BACK PASSENGER WINDOW AND THE VAN THEN LANDED ON MY FOOT BEFORE I HIT THE ROAD DUE TO AIR BAG NEVER DEPLOYING MY NOSE WAS TORN ABOUT OFF MY FACE AND BROOK 4 RIBS FRACTURED 5 AND MY FOOT AND ANKLE AND FOOT WAS BADLY DAMAGED MY SEAT BELT WAS PUT ON BUT FOR SOME REASON DIDN'T WORK. *TR

20161228CrashSEAT BELTS

TAKATA RECALL I WAS DRIVING AND RAN OFF THE EDGE OF THE ROAD AND OVER CORRECTED MYSELF AN HIT AN EMBANKMENT HEAD ON AND MY FACE WENT INTO THE STEERING WHEEL AND THEN WAS THROWN FOR THE VAN OUT THE BACK PASSENGER WINDOW AND THE VAN THEN LANDED ON MY FOOT BEFORE I HIT THE ROAD DUE TO AIR BAG NEVER DEPLOYING MY NOSE WAS TORN ABOUT OFF MY FACE AND BROOK 4 RIBS FRACTURED 5 AND MY FOOT AND ANKLE AND FOOT WAS BADLY DAMAGED MY SEAT BELT WAS PUT ON BUT FOR SOME REASON DIDN'T WORK. *TR

20151217ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THE DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 04/06/16*LJ THE CONSUMER STATED THE

Mileage: 143,000

20151217AIR BAGS

TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THE DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 04/06/16*LJ THE CONSUMER STATED THE

Mileage: 143,000

20101101FireELECTRICAL SYSTEM

2002 CHEVROLET VENTURE, EXPERIENCED AN ELECTRICAL FIRE IN DASHBOARD. THE CONSUMER PULLED TO BERM AND THE VEHICLE BECAME COMPLETELY ENGULFED IN FIRE. *BF ACCORDING TO THE POLICE REPORT, A FUSE HAD BEEN CHANGED IN THE CIGARETTE LIGHTER OF THE DASHBOARD. THE CONSUMER STATED THAT WAS THE AREA SHE FIRST SAW THE FIRE. (OHIO TRAFFIC CRASH REPORT # 10-0607-90)*JB UPDATED 12/7/10 *CN

20081029SEAT BELTS:INTEGRATED CHILD SEAT

MY 2YR OLD DAUGHTER WAS STRANGLED LAST NIGHT IN OUR 2002 CHEVY VENTURE. THE VAN HAS A BUILT IN TODDLER SEAT(MAY BE CALLED DIFFER) WELL, SHE SOME HOW MANAGED TO HAVE THE "ADULT" SEAT BELT WRAP AROUND HER NECK AND THEN THE SEAT BELT TIGHTEN UP. WE COULD NOT GET THE BELT OFF DUE TO IT BEING "LOCKED." WE OPENED THE DOOR, OF COURSE THIS IS AFTER A QUICK PANIC ACROSS LANES IN THE HIGHWAY TO EXIT THE MAJOR HIGHWAY WE WERE DRIVING ON. WELL, I HAD MY SON RUN OVER TO "PEP BOYS" AND TELL THEM THERE IS A 2Y

Mileage: 130,000

20081029SEAT BELTS

MY 2YR OLD DAUGHTER WAS STRANGLED LAST NIGHT IN OUR 2002 CHEVY VENTURE. THE VAN HAS A BUILT IN TODDLER SEAT(MAY BE CALLED DIFFER) WELL, SHE SOME HOW MANAGED TO HAVE THE "ADULT" SEAT BELT WRAP AROUND HER NECK AND THEN THE SEAT BELT TIGHTEN UP. WE COULD NOT GET THE BELT OFF DUE TO IT BEING "LOCKED." WE OPENED THE DOOR, OF COURSE THIS IS AFTER A QUICK PANIC ACROSS LANES IN THE HIGHWAY TO EXIT THE MAJOR HIGHWAY WE WERE DRIVING ON. WELL, I HAD MY SON RUN OVER TO "PEP BOYS" AND TELL THEM THERE IS A 2Y

Mileage: 130,000

20080523FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT HER VEHICLE WOULD OVERHEAT. IN ADDITION, THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE HAS OCCURRED ON TWO SEPARATE OCCASIONS. THE MECHANIC REPAIRED THE THERMOSTAT; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CURRENT AND FAILURE MILEAGES WERE 55,743.

Mileage: 55,743

20071030FireEXTERIOR LIGHTING:BRAKE LIGHTS

TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE BRAKE LIGHT WORKED INTERMITTENTLY. THE BULB WAS CHANGED, BUT THE FAILURE CONTINUED. THE PASSENGER AND DRIVER SIDE PLASTIC INPUT FOR THE BULB MELTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 79,000.

Mileage: 65,000

20061006CrashFatalSEAT BELTS

MY WIFE WAS IN AN AUTO ACCIDENT IN WHICH MY FIVE YEAR OLD DAUGHTER WAS KILLED. MY WIFE HAD PROPERLY SECURED ELLIE IN HER SEAT BELT BUT SHE WAS EJECTED FROM THE AUTO AND DIED INSTANTLY IN A LOW SPEED CRASH. SHE MAY HAVE UNBUCKLED OR HERSELF BUT OUR MAJOR CONCERN IS THAT THE CAR HAD PREVIOUS SEAT BELT FAILURE AND WE HAVE THE MAINTENANCE RECORDS TO SUPPORT THIS. *NM

20060314CrashAIR BAGS:FRONTAL

ACCIDENT 12/11/05, I HAD THE GREEN LIGHT. I HIT ANOTHER CAR ON ITS RIGHT FRONT SIDE. MY COMPLETE FRONT END WAS DAMAGED, ABOUT $9000.00 . THE AIR BAGS NEVER WENT OFF. NO DOUBT THAT THEY SHOULD HAVE. SENSORS WERE DESTROYED. SOMETHING WAS WRONG WITH AIR BAGS. *JB

Mileage: 27

20050530LATCHES/LOCKS/LINKAGES:DOORS:LATCH

SLIDING DOORS HAVE NO LOCKING SYSTEM IN PLACE TO KEEP DOORS OPEN WHEN ON AN INCLINE. AS I WAS LOADING VAN I TURNED TO PICK UP ITEMS AND 2YR. OLD SON STARTED TO CLIMB IN THE PASS. SIDE SLIDING DOOR. AS HE CLIMBED IN, DOOR RELEASED AND CLOSED ON HIS HEAD CAUSING BUMP ON BACK OF HEAD AND CUTS AND MODERATE SWELLING ON FACE.

Mileage: 33,400

20050126STRUCTURE:BODY:DOOR

THE SLIDING DOOR WOULD NOT REOPEN WHEN A OBJECT IS IN THE PATH OF CLOSING AS DESIGNED TO DO. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONSUMER SUSTAINED INJURIES TO THE LOWER TORSO. *AK

Mileage: 38,000

20041231FireELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

SYLVANIA BULB IN THE REAR BRAKE LIGHT SOCKET ON PASSENGER SIDE FAILED. WHEN I WENT TO REPLACE THE BULB I FOUND THE BULB AND SOCKET HAD MELTED. REPLACED THE BULB INTO THE BURNT SOCKET AND IT IS NOW WORKING. MY CONCERN IS THAT NO FUSE BLEW AND WHY DID THIS SOCKET MELT AND BURN? VEHICLE IS A 2002 CHEVROLET, VETURE VIN NUMBER 1GNDX03E92D22013. I HAVE SEVERAL PHOTOS OF THE FAILED BULB DENOTING THE DAMAGE THAT OCCURED FROM THE HEAT. CONTACTED THE DEALER AND HE SAID I COULD PAY HIM $70.00 TO DO AN ELE

Mileage: 3,800

20040607CrashAIR BAGS:SIDE/WINDOW

DURING A FRONT SIDE VEHICLE COLLISION AT 55 MPH SIDE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 57,000

20040518STRUCTURE:BODY:DOOR

CONSUMER FRACTURED WRIST WHEN ARM GOT CAUGHT UP ON THE POWER REAR DOOR. (NAR)*MR THE CONSUMER COULD NOT GET HER HAND OUT OF THE DOOR HANDLE BECAUSE HER ELBOW WAS AGAINST THE SEAT BACK. THE CONSUMER SUFFERED TWO AND A HALF MONTHS OF PAIN AND INCONVENIENCE WHILE THE WRIST HEALED. THE CONSUMER BELIEVES THE DEIGN OF THE DOOR CAUSED THIS ACCIDENT THEREFORE SHE IS REQUESTING FINANCIAL COMPENSATION. *NM *CB PE04064.PCO

20040422VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

I AM IN THE PROCESS OF TRYING TO WORK WITH GM TO GET THE PASSENGER SIDE AUTOMATIC, POWER SLIDING DOOR REPLACED WITH A MANUAL SLIDING DOOR. FILE NUMBER AT GM IS 1-112050633 FILED ON 6/23/03. WE HAVE YET TO SPEAK TO MR. KEVIN DREW AT GM WHO IS HANDLING OUR COMPLAINT. WE HAVE LEFT NUMEROUS MESSAGES FOR HIM. MY 9-YEAR OLD SON GOT HIS FINGERS CAUGHT IN THE SLIDING DOOR AS IT WAS CLOSING. HE WAS ON THE INSIDE OF THE VAN AND GOT THEM CAUGHT IN THE BACK EDGE OF THE DOOR (TOWARDS THE REAR SEAT). TH

Mileage: 8,758

20040221CrashELECTRICAL SYSTEM

REVERSE SENSING SYSTEM FAILED TO WORK RESULTING IN THE DRIVER STRIKING A POLE. FORTUNATELY NO ONE WAS BEHIND THE VEHICLE AT THE TIME. *JB

20040210LATCHES/LOCKS/LINKAGES:DOORS:LATCH

NON-POWER DRIVER'S SIDE SLIDING DOOR WILL NOT SECURELY LOCK WHEN IN OPENED POSITION. IF ON AN INCLINE THE DOOR WILL COME BACK ON YOU. THIS HAPPENED TO MY 6 YR EAR OLD DAUGHTER, KNOCKING HER TO THE GROUND AND CAUSING SCRAPES AND ABRASSIONS. PER OUR CHEVROLET DEALERSHIP'S SERVICE DEPT AS WELL AS PER A GM REP THIS IS DUE TO DESIGN AND THE DEALERSHIP CANNOT CORRECT THE PROBLEM. I WAS OFFERED $1000 OFF A NEW GM VEHICLE OR A FREE OIL CHANGE AS COMPENSATION. THE VEHICLE HAS BEEN IN THE SHOP 5 TIME

Mileage: 1,000

20040129CrashSEAT BELTS:FRONT:BUCKLE ASSEMBLY

WHILE DRIVING 35 MPH, ANOTHER VEHICLE MERGED INTO CONSUMER'S VEHICLE LANE, CAUSING A REAR END COLLISION. CHILD IN THE THIRD ROW, CENTER WAS EJECTED FROM THE VEHICLE BECAUSE SEAT BELT FAILED TO RESTRAIN HIM. *AK