1997 CHEVROLET VENTURE

612 complaints filed with NHTSA.

612
Complaints
11
Crashes
13
Fires
16
Injuries
2
Deaths

Complaints by Component

ComponentCount
EXTERIOR LIGHTING:HEADLIGHTS51
STEERING:RACK AND PINION42
STRUCTURE:BODY:DOOR41
ELECTRICAL SYSTEM:HORN30
ENGINE AND ENGINE COOLING28
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP18
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE17
POWER TRAIN:AUTOMATIC TRANSMISSION15
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE14
ENGINE AND ENGINE COOLING:COOLING SYSTEM14
ENGINE AND ENGINE COOLING:ENGINE13
VISIBILITY:WINDSHIELD WIPER/WASHER12
LATCHES/LOCKS/LINKAGES:DOORS:LATCH11
ELECTRICAL SYSTEM10
STEERING10

Recent Complaints

20100901FireENGINE AND ENGINE COOLING

1997 CHEVROLET VENTURE, CAUGHT FIRE AND BECAME FULLY ENGULFED CAUSING TOTAL DAMAGE. *BF ACCORDING TO THE POLICE REPORT, THE VEHICLE HAD ENGINE TROUBLE. (OHIO TRAFFIC CRASH REPORT # 10-0318-89)*JB UPDATED 09/13/10*BF

20060407LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DT*: THE CONTACT STATED OCCUPANTS HAVE BEEN INJURED BY THE INTERIOR HANDLE THAT OPENS THE POWER SLIDING DOOR CAUSING OCCUPANTS TO GET TRAPPED BY THE DOOR. A NHTSA RECALL, #04V597000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LATCHES/LOCKS/LINKAGES: DOORS: LATCH HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS FOUR TO FIVE TIMES.

Mileage: 98,570

20051116FireELECTRICAL SYSTEM

DT: THE CONTACT STATED THE VEHICLE WAS PARKED FOR APPROXIMATELY 30 MINUTES AND BUSTED INTO FLAMES. THE FIRE STARTED IN THE DRIVER'S SIDE DOOR PANEL. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE VEHICLE. THE FIRE INSPECTOR DETERMINED IT WAS AN ELECTRICAL FIRE. THE VEHICLE WAS STILL AT HER RESIDENCE. *AK

20041201FatalSTEERING:RACK AND PINION

LOSS OF POWER STEERING LED TO THE DEATH OF DRIVER'S INFANT DAUGHTER AS STATED BY THE CONSUMER'S LAWYER. *LA WHILE DRIVING THE VEHICLE'S STEERING LOCKED UP. THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH THEN RAN OFF THE ROAD AND STRUCK A TREE. IN JANUARY 2003 THE MANUFACTURER ISSUED A RECALL FOR THE VEHICLE'S RACK AND PINION. *NM

20041110FireELECTRICAL SYSTEM

WHILE DRIVING A FIRE STARED IN THE TAIL LIGHT ON DRIVER'S SIDE OF THE VEHICLE, VERY NEAR THE GAS TANK. INSPECTOR STATED THAT IT WAS A DEAD SHORT. CONSUMER CONTACTED CHEVROLET, AND THEY WERE WILLING TO DO PAY THE SUM THAT VEHICLE WAS WORTH. *AK

20040930FireELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

AFTER STARTING THE VEHICLE IN DRIVEWAY A BURNT ODOR WAS SMELLED FOLLOWED BY BLACK SMOKE. WITHIN A FEW MINUTES THE VEHICLE CAUGHT ON FIRE FROM UNDER THE DASHBOARD. LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. *AK BLACK SMOKE CAME GUSHING OUT BY THE AIRBAG. SOON AFTER THE DASH BOARD EXPLODED IN FLAMES. EXPLOSION CAUSED ALL THE WINDOWS TO BLOW OUT. VEHICLE WAS A TOTAL LOSS AS FLAMES ENGULFED THE ENTIRE BODY. *TC

Mileage: 62,000

20030813FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

DESCRIPTION : I BOUGHT A USED 1997 CHEVROLET VENTURE FROM THE NORWOOD GROUP IN WARWICK, RI BACK IN SEPT 2002. APPROXIMATELY 5 WEEKS AGO I BEGAN EXPERIENCING OVERHEATING PROBLEMS. I TOOK THE VEHICLE TO PEP BOYS IN WARICK, RI FOR A DIAGNOSTIC THINKING THAT IT WAS THE THERMOSTAT. THEY RAN THE TEST AND CAME BACK WITH AN ENGINE PROBLEM, AND ADVISED ME TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. I DID THIS AND THE SERVICE DEPT AT NORWOOD INFORMED ME THAT THERE WAS A PROBLEM WITH THE INTAKE MANIFOLD GA

Mileage: 90,000

20030813FireFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

DESCRIPTION : I BOUGHT A USED 1997 CHEVROLET VENTURE FROM THE NORWOOD GROUP IN WARWICK, RI BACK IN SEPT 2002. APPROXIMATELY 5 WEEKS AGO I BEGAN EXPERIENCING OVERHEATING PROBLEMS. I TOOK THE VEHICLE TO PEP BOYS IN WARICK, RI FOR A DIAGNOSTIC THINKING THAT IT WAS THE THERMOSTAT. THEY RAN THE TEST AND CAME BACK WITH AN ENGINE PROBLEM, AND ADVISED ME TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. I DID THIS AND THE SERVICE DEPT AT NORWOOD INFORMED ME THAT THERE WAS A PROBLEM WITH THE INTAKE MANIFOLD GA

Mileage: 90,000

20030813FireVEHICLE SPEED CONTROL

DESCRIPTION : I BOUGHT A USED 1997 CHEVROLET VENTURE FROM THE NORWOOD GROUP IN WARWICK, RI BACK IN SEPT 2002. APPROXIMATELY 5 WEEKS AGO I BEGAN EXPERIENCING OVERHEATING PROBLEMS. I TOOK THE VEHICLE TO PEP BOYS IN WARICK, RI FOR A DIAGNOSTIC THINKING THAT IT WAS THE THERMOSTAT. THEY RAN THE TEST AND CAME BACK WITH AN ENGINE PROBLEM, AND ADVISED ME TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. I DID THIS AND THE SERVICE DEPT AT NORWOOD INFORMED ME THAT THERE WAS A PROBLEM WITH THE INTAKE MANIFOLD GA

Mileage: 90,000

20030808FireUNKNOWN OR OTHER

I BOUGHT A USED 97 CHEVROLET VENTURE FROM THE NORWOOD GROUP IN WARWICK, RI BACK IN SEPT 2002. APPROXIMATELY 5 WEEKS AGO I BEGAN EXPERIENCING OVERHEATING PROBLEMS. I TOOK THE VEHICLE TO PEP BOYS IN WARICK, RI FOR A DIAGNOSTIC THINKING THAT IT WAS THE THERMOSTAT. THEY RAN THE TEST AND CAME BACK WITH AN ENGINE PROBLEM AND ADVISED ME TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. I DID THIS AND THE SERVICE DEPT AT NORWOOD INFORMED ME THAT THERE WAS A PROBLEM WITH THE INTAKE MANIFOLD GASKET. AFTER HAVIN

Mileage: 90,000

20030331FireEXTERIOR LIGHTING:HEADLIGHTS

1997 CHEVROLET VENTURE. HEADLIGHT LENS COVER. LAST SUMMER I NOTICED THE DRIVERS SIDE LENS WAS LOOSE SO I GLUED IT BACK ON WITH EPOXY.(COST $3.00) RECENTLY I FOUND OUT THAT THE PASSENGER SIDE LENS HAD FALLEN OUT SOMETIME WHILE DRIVING.(BOTH FELL OUT WITHIN 6 MONTHS OF EACH OTHER) I WENT TO WASH THE VAN AND THE HALOGEN BULB EXPLODED AND FLAMED WHEN IT GOT WET. HAD I BEEN CLOSER TO THE VEHICLE I COULD HAVE BEEN STRUCK BY FLYING GLASS. IF THIS WOULD HAVE HAPPENED DURING A RAIN STORM I WOULD HAVE BEE

Mileage: 150,000

20020716CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

CONSUMER APPLIED BRAKES AT 40 MPH, PEDAL WENT TO THE FLOOR, AND VEHICLE REAR ENDED ANOTHER VEHICLE. DEALER STATED THAT THE RIGHT BRAKE LINE HAD A HOLE. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. *AK 2 PEOPLE WERE INJURED IN THE ACCIDENT. *SCC

20020329CrashAIR BAGS:FRONTAL

FRONT COLLISION AT 45-50 MPH, PASSENGER'S AIRBAG DID NOT DEPLOY; HOWEVER, DRIVER'S AIRBAG DEPLOYED AND IMMEDIATLY EXPLODED. NECK/JAW/BACK INJURIES TO PASSENGER. DRIVER SUSTAINED INJURIES TO CHEST AND NECK AREAS. VEHICLE WAS TOTALLED. *AK *JG

20011127CrashENGINE AND ENGINE COOLING:ENGINE:GASOLINE

ON DECEMBER 30, 1999, I DROPPED MY CHEVROLET, VENTURE TO PUENTE HILLS CHEVROLET DEALER FOR REGULAR MAINTENANCE. THE DEALER!/S TECHNICIAN FOUND A HOLE IN THE AIR CLEANER HOUSING. BASED ON THE DEALER!/S DIAGNOSTICS, THE HOLE WAS BURNED BY EXHAUST HEAT. SINCE THE DEALER HAD NO PART AVAILABLE, THE TECHNICIAN JUST SIMPLY TAPED THE HOLE AS A FIX. A FEW MONTHS LATER, THE MINIVAN!/S ENGINE STARTED TO STALL OCCASIONALLY WHEN THE VAN WAS DECELERATED BEFORE THE RED LIGHT, LEFT OR RIGHT TURN. I SENT

20011127CrashENGINE AND ENGINE COOLING:EXHAUST SYSTEM

ON DECEMBER 30, 1999, I DROPPED MY CHEVROLET, VENTURE TO PUENTE HILLS CHEVROLET DEALER FOR REGULAR MAINTENANCE. THE DEALER!/S TECHNICIAN FOUND A HOLE IN THE AIR CLEANER HOUSING. BASED ON THE DEALER!/S DIAGNOSTICS, THE HOLE WAS BURNED BY EXHAUST HEAT. SINCE THE DEALER HAD NO PART AVAILABLE, THE TECHNICIAN JUST SIMPLY TAPED THE HOLE AS A FIX. A FEW MONTHS LATER, THE MINIVAN!/S ENGINE STARTED TO STALL OCCASIONALLY WHEN THE VAN WAS DECELERATED BEFORE THE RED LIGHT, LEFT OR RIGHT TURN. I SENT

20000706FireFUEL SYSTEM, GASOLINE

POSSIBLE FUEL SYSTEM FAILURE RESULTING THE VEHICLE CAUGHT FIRE FROM THE BACK SIDE WHILE DRIVING AND BURNT COMPLETELY. YH

20000220FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM

FUNNY SMELL OF CHEMCALS. *AK

19991221FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

VEHICLE WAS TURNED OFF FOR APPROXIMATELY TEN MINUTES WHEN VEHICLE CAUGHT FIRE UNDERNEATH AROUND GAS TANK, FIRE DEPARTMENT WAS CALLED, AND DETERMINED THE CAUSE TO HAV EBEEN AN ELECTRICAL PROBLEM OR A PIN HOLE IN THE GAS TANK. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

19991221FireFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

VEHICLE WAS TURNED OFF FOR APPROXIMATELY TEN MINUTES WHEN VEHICLE CAUGHT FIRE UNDERNEATH AROUND GAS TANK, FIRE DEPARTMENT WAS CALLED, AND DETERMINED THE CAUSE TO HAV EBEEN AN ELECTRICAL PROBLEM OR A PIN HOLE IN THE GAS TANK. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

19990603LATCHES/LOCKS/LINKAGES:DOORS:LATCH

REAR MANUAL SLIDING DOOR CLOSED WITHOUT WARNING. CAUSING FRACTURED SKULL AND OTHER INJURIES TO 5 YEAR OLD CHILD. *AK