Total Complaints
41 filings
CHEVROLET VAN · model year
41 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997CHEVROLETVAN carries 41 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 VAN is equipment:appliance:air conditioner with 4 filings, followed by power train:automatic transmission (4) and fuel system, other (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 1997 VAN, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
41 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 4 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 4 |
| FUEL SYSTEM, OTHER | 3 |
| EXTERIOR LIGHTING:HEADLIGHTS | 3 |
| STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS | 2 |
| SEAT BELTS:FRONT:WEBBING | 2 |
| STRUCTURE:BODY:DOOR | 2 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
| STEERING:RACK AND PINION | 2 |
| SEAT BELTS:FRONT:ANCHORAGE | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 1 |
| POWER TRAIN | 1 |
| POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES | 1 |
I HAVE A 1997 CHEVY VENTURE. I HAVE BEEN HAVING PROBLEMS WITH THE RACK AND PINION. THERE IS A RECALL ON THEM BUT CHEVY SAYS THERE IS NO RECALL. I FIRST TALKED TO SOMEONE ON THE PHONE AND THEY TOLD ME THAT YES THERE WAS A RECALL. THEY TOLD ME TO TAKE IT TO THE CHEVY DEALER. I TOOK IT AND THEY SAID THERE WAS NO RECALL. SO I CALLED THE CHEVY 800 NUMBER AGAIN AND NOW THEY SAY THERE IS NO RECALL. BUT I STILL SEE THE RECALL HERE. SO WHAT CAN I DO. *TR
Mileage: 158,000
IN ONLY FOUR MONTHS, ALL 4 OF MY GOODYEAR REGATTA TIRES WITH ONLY 50,000 MILES ON THEM BLEW OUT WHILE ON THE HIGHWAY. (4 DIFFERENT INCIDENTS). THE COMPANY HAD AUDACITY TO TELL ME THAT THESE WERE ALL THE RESULTS OF "ROAD HAZARDS" AND THAT THE SAME COULD HAPPEN TO ANY TIRE. I HAVE BEEN DRIVING FOR 40 YEARS AND HAVE NEVER HAD A BLOW OUT UNTIL ALL FOUR OF THESE TIRES BLEW OUT OVER A PERIOD OF 4 MONTHS. HAS TO BE THE TIRES, NOT THE ROADS. *TR
DT: THE CONSUMER STATED THE HEADLIGHTS WERE BLINDING TO OTHER VEHICLES. THE HEADLIGHTS HAVE BEEN ADJUSTED NUMEROUS TIMES AND HAVE BEEN REPLACED ABOUT 10 TIMES.*AK
DT: THE CONSUMER STATED THE HEADLIGHTS WERE BLINDING TO OTHER VEHICLES. THE HEADLIGHTS HAVE BEEN ADJUSTED NUMEROUS TIMES AND HAVE BEEN REPLACED ABOUT 10 TIMES.*AK
STEERING LOCKED ON TAKING A LEFT TURN WITHIN A PARKING LOT. REMEMBERED THAT CHEVROLET HAD SERVICED A RECALL ON THE VEHICLE IN FEB 2003. HOWEVER, THEY ONLY REPLACED THE LOWER PINION BEARING, BUT DID NOT REPLACE THE STEERING GEAR. TOOK IT TO THE CHEVY DEALERSHIP IMMEDIATELY. THEIR INSPECTION POINTED TO A WORN STEERING GEAR AS THE CAUSE OF THE STEERING LOCK. THIS HAPPENED WITHIN 17,000 MILES OF THEIR SERVICING THE RECALL. READ ABOUT NUMEROUS FAILURES UNDER INVESTIGATION (PE01038) ALL POINTING TO THE SAME FAILURE. GM DID NOT SERVICE THE RECALL ADEQUATELY - THEY HAVE A FAULTY RACK AND PINION WHICH IS A GLARING SAFETY ISSUE. THEY SHOULD BE REPLACING THE COMPLETE RACK AND PINION AS PART OF THE RECALL. HAD TO PAY FOR NEW RACK AND PINION AND LABOR CHARGES, OUT OF MY OWN POCKET. *JB
Mileage: 96,500
MY TRANSMISSION FAILED ON MY 1500 VAN. IT SUDDENLY FAILED TO ACCELERATE AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALERSHIP. I WAS INFORMED THAT THE "REVERSE INPUT HOUSING BEARING" FAILED AND HAD SHREDDED INTO METAL SHARDS THROUGHOUT THE TRANSMISSION SYSTEM. AS SUCH, THE TRANSMISSION MUST BE REPLACED VS. REPAIRED. $3,000. FAILURE AT 64,920 SEEMS UNREASONABLE FOR A WELL MAINTAINED VEHICLE THAT IS DRIVEN WITH CARE. I'M CONCERNED THAT THE REPLACEMENT WILL FAIL AND AN ACCIDENT AND INJURIES MAY RESULT. I'VE HEARD THIS TRANSMISSION HAS A HIGH FAILURE RATE. DT
CONSUMER STATED THE TRANSMISSION GASKET FAILED.(CONSUMER NO LONGER OWNS VEHICLE)*JB
CONSUMER STATED BOTH HEADLIGHT LENS COVERS FELL OUT, DUE TO WATER BUILDING INSIDE. (CONSUMER NO LONGER OWNES VEHICLE) *JB
CONSUMER STATED VEHICLE EXPERIENCED A COOLANT LEAK.(CONSUMER NO LONGER OWNES VEHICLE)*JB
THE FUEL GAUGE MALFUNCTIONED SEVERAL TIMES. THE CONSUMER WANTS EITHER TO RETURN THE VEHICLE OR THE DEALER TO REIMBURSE THE REPAIR EXPENSES. *YH
THE ABS FAILS TO STOP THE VEHICLE DURING SHORT PANIC STOPS AT LOW SPEEDS IN WARM WEATHER BECAUSE ONE OF THE WHEELS PARTIALLY LOCKS UP, CONSUMER STATES HE DISCOVERED BRAKE FLUID UNDER THE MASTER CYLINDER AND IT WAS DETERMINED THAT IT WAS COMING FROM UNDER THE CAP, THE CAP SEAL WAS NOT SEALING PROPERLY AND A NEW SEAL WAS INSTALLED.*YH
02 SENSORS KEEP GOING OUT, CAUSING CHECK ENGINE LIGHT TO COME ON. *AK
SIRS, I HAVE TWO EXPRESS VANS (1999 AND 1997) BOTH HAVING TRANSMISSION FAILURES BEFORE 50000 MILES. HMMMMM I SEE A PATTERN HERE. DOES ANYONE ELSE. *AK
DEALERSHIP DOES NOT HAVE PARTS AVAILABLE TO REPAIR A RECALL ON FUEL FILLER VALVE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
WHILE TRAVELING NOTICED GAS GAUGE READING 1/2 OF TANK, SOON AFTER GAS INDICATOR WOULD READ A FULL TANK OF GAS. *AK DEALER REPLACED FUEL TANK SENDER UNIT WITH PUMP. *SLC
WHILE TRAVELING NOTICED GAS GAUGE READING 1/2 OF TANK, SOON AFTER GAS INDICATOR WOULD READ A FULL TANK OF GAS. *AK DEALER REPLACED FUEL TANK SENDER UNIT WITH PUMP. *SLC
WHILE DRIVING VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING, CAUSING LOSS OF STEERING, AND BRAKE CONTROL. *AK CHECK THE ENGINE LIGHT CAME ON AND STAYED ON BEFORE THE VEHICLE STALL. THE PROBLEM WAS FIXED BUT STARTED STELLING AGAIN. *YH
SIDE CARGO DOOR FROZE AT HINGES, AND DOOR WILL NOT OPEN. DEALER HAS BEEN CONTACTED.*AK THE CONSUMER FEELS THE DOOR WAS UNSAFE. *YH
EXPERIENCED 2 HARD 1ST-2ND GEAR SHIFTS AND SET TROUBLE CODE P1870 INDICATING INTERNAL SLIPPAGE. DEALER RECOMMENDED REPLACEMENT, OR OVERHAUL. OTHER RESEARCH INDICATES COMMON PROBLEM FOR GM WITH THE 4L60E TRANSMISSION QUITE POSSIBLY STEMMING FROM SWITCHING FROM A CAST IRON VALVE BODY IN EARLIER MODELS TO AN ALUMINUM VALVE BODY IN LATER MODELS OF THAT TRANSMISSION. *AK
HUGE LOUD SHIMMY/VIBRATION AT HIGHWAY SPEED, REPLACED DUE TO LARGE SIDEWALL BULGE. *AK (DOT NUMBER: BM05326-1 TIRESIZE: LT24575R16)
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.