CHEVROLET TRAX · model year

2025 CHEVROLET TRAX

98 NHTSA complaints, 15 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2025CHEVROLETTRAX carries 98 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 15 crashes, 6 fires, 24 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 4/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 TRAX is electrical system with 21 filings, followed by unknown or other (13) and engine (12). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 57 investigation files overlapping the 2025 TRAX, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

98
Complaints
15
Crashes
6
Fires
24
Injuries
0
Deaths

Total Complaints

98 filings

Crashes Reported

15 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: 4/5 · Side: Not Rated/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM21
UNKNOWN OR OTHER13
ENGINE12
FUEL/PROPULSION SYSTEM6
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING5
FORWARD COLLISION AVOIDANCE: WARNINGS5
AIR BAGS5
STRUCTURE:BODY4
LANE DEPARTURE: ASSIST4
STEERING3
VISIBILITY/WIPER3
POWER TRAIN3
SERVICE BRAKES2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
SEAT BELTS2

Recent Complaints

20260205SEAT BELTS

The contact owns a 2025 Chevrolet Trax. The contact stated that the driver’s side seat belt failed to function as intended. The contact stated that several months prior, the driver’s side seat belt failed to lock securely inside the buckle. After several attempts, the seat belt failed to lock as needed. On a separate occasion, the seat belt failed to lock into the driver’s side buckle and the contact used the front passenger receptacle to secure the seat belt. The seat belt alarm was sounding. The contact stated that the failure occurred in colder weather. The contact stated that the failure persisted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.

Mileage: 4,000

20260131CrashAIR BAGS

I was in car accident on 1/16/2026. I was rear ended went into the guard rail then into the vehicle in front of me. My air bags didn't deploy.

20260131ELECTRICAL SYSTEM

Dashboard screen and video screen have randomly "blacked out" multiple times. Pairing with I-phone and android randomly stops working, wifi and bluetooth randomly not working. It happened on day of purchase and was supposedly fixed. About I month ago I had regular service and has frequently occurred since then. Brought it in today, they couldn't fix and said they needed to call Chevy engineer team. Was told car not safe to drive, was given a loaner/rental.

20260130UNKNOWN OR OTHER

While driving on the highway the car lost complete power. I could not even turn on my hazards. After a few minutes, the car made a sound and the screen turned back and I was able to turn the car back on. But it was extremely dangerous and I could have been hurt of killed. I have read this was an issue with the 2024 Trax but it appears this is an ongoing issue.

20251226FireENGINE

My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.

20251226FireFUEL/PROPULSION SYSTEM

My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.

20251226FireSTRUCTURE:BODY

My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.

20251223STEERING

While driving at highway speed approximately 70 mph), the vehicle suddenly veered into an adjacent lane without any steering input and began swerving back and forth uncontrollably. I did not make any steering corrections that caused this behavior. After approximately 10 seconds of back-and-forth swerving, the vehicle straightened out on its own. No collision occurred, but the incident felt life-threatening. I’m grateful no vehicle was driving next to me, or I would have likely died or been severely injured in a car crash. It was terrifying. Note: this was a rental car through Avis

20251223LANE DEPARTURE: WARNING

While driving at highway speed approximately 70 mph), the vehicle suddenly veered into an adjacent lane without any steering input and began swerving back and forth uncontrollably. I did not make any steering corrections that caused this behavior. After approximately 10 seconds of back-and-forth swerving, the vehicle straightened out on its own. No collision occurred, but the incident felt life-threatening. I’m grateful no vehicle was driving next to me, or I would have likely died or been severely injured in a car crash. It was terrifying. Note: this was a rental car through Avis

20251223LANE DEPARTURE: ASSIST

While driving at highway speed approximately 70 mph), the vehicle suddenly veered into an adjacent lane without any steering input and began swerving back and forth uncontrollably. I did not make any steering corrections that caused this behavior. After approximately 10 seconds of back-and-forth swerving, the vehicle straightened out on its own. No collision occurred, but the incident felt life-threatening. I’m grateful no vehicle was driving next to me, or I would have likely died or been severely injured in a car crash. It was terrifying. Note: this was a rental car through Avis

20251130ELECTRICAL SYSTEM

My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert" and electrical need to be made.

20251130ENGINE

My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert" and electrical need to be made.

20251122CrashAIR BAGS

On October 8, 2025 My cousin, [XXX] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light that usually goes off didn't and I hit a Jeep at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke come in from the vents but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. The driver of the Jeep got out of her car and inspected it, she came back to the passenger side of my car and said that

20251122CrashSEAT BELTS

On October 8, 2025 My cousin, [XXX] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light that usually goes off didn't and I hit a Jeep at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke come in from the vents but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. The driver of the Jeep got out of her car and inspected it, she came back to the passenger side of my car and said that

20251122CrashFORWARD COLLISION AVOIDANCE: WARNINGS

On October 8, 2025 My cousin, [XXX] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light that usually goes off didn't and I hit a Jeep at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke come in from the vents but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. The driver of the Jeep got out of her car and inspected it, she came back to the passenger side of my car and said that

20251119ELECTRICAL SYSTEM:CYBERSECURITY

See attached document for complaint.

20251116UNKNOWN OR OTHER

Apple CarPlay exits when I tap on it. Also air vents have air coming from them even though I have A/C Off. Transmissions Jerks when it’s cold.

20251116ENGINE

Apple CarPlay exits when I tap on it. Also air vents have air coming from them even though I have A/C Off. Transmissions Jerks when it’s cold.

20251103POWER TRAIN

The contact owns a 2025 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 139.

Mileage: 139

20251102ELECTRICAL SYSTEM

I am reporting a safety concern involving my 2025 Chevrolet Trax 2RS (VIN: [XXX] ). After a service visit at AutoNation Chevrolet Spokane Valley concerning all the following issues on October 31, 2025 (Repair Order #XXX), the Lane Keep Assist system stopped functioning entirely after that being the main concern I was going into the dealership to get resolved once it tried to automatically steer me into the other lane at 60mph almost causing a life threatening collision. Prior to the visit, the system worked but was malfunctioning— the dashboard displayed the green lane symbol, and the activation button engaged the feature. After service, the symbol no longer appears, and the button lights up but does not activate the system. This change was not authorized, not documented in the repair order, and was never disclosed to me. I believe the Lane Keep Assist system was intentionally disabled or tampered with during service, which poses a serious safety risk. I am also experiencing other un

Compare 2025CHEVROLETTRAX to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2025 CHEVROLET TRAX have?
The 2025 CHEVROLET TRAX has 98 NHTSA complaints, 15 crashes, 6 fires, 24 injuries, and 0 deaths reported.
What is the safety rating for the 2025 CHEVROLET TRAX?
The 2025 CHEVROLET TRAX received an overall NHTSA safety rating of Not Rated/5, front crash rating of 4/5, side crash rating of Not Rated/5, and rollover rating of 4/5.
What are the most common problems with the 2025 CHEVROLET TRAX?
The most-complained component for the 2025 CHEVROLET TRAX is ELECTRICAL SYSTEM with 21 complaints. Other frequently reported areas include UNKNOWN OR OTHER and ENGINE.
Is the 2025 CHEVROLET TRAX safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 CHEVROLET TRAX has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.