2024 CHEVROLET TRAX

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

My 2024 Chevrolet Trax which has 51,000 miles on it recently developed what appear to be a low end engine knock. This was accompanied by an increased vibration and shakiness in the car. While trying to bring the car to the dealer for inspection in preparation for a incoming snow storm the vehicle which at the time was parked on a hill seemed sluggish and struggling move forward. I felt with road conditions and the noise becoming louder and accelerating as the vehicle accelerates that the safer o

Vehicle randomly shuts down for few seconds and then restarts - occasionally it will not restart the engine and I have to manually turn the key. This occurs when I am driving and is a safety hazard. I have had battery checked several time and it always passes - I was directed to open a ticket for a recall - as this issue is known with other Chevy's. A couple times it occurred while turning the corner - luckily no accident occurred.

We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to Serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now re

We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to Serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now re

We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to Serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now re

I was driving on the highway at 60 miles per hourn, my car started shaking, my oil and engine light came on, if felt like little rock were hitting under my car and my car went out. I feared for my life. I was able to pull over on the median. When the tow truck came, the tow guy said my engine blew. I just had my oil changed by the dealer 12/26/2025.

I have been taking my 2024 Chevy Trax to jiffy Lube since I had it and they noted that my oil was low on had no oil on stick and another time had quart low I didnt that this chevy trax was using that much oil between oil changes the oil light did never show up It ran out of oil and engine blew even though I was changing oil every 4000 miles the vehicle is now setting at Gregg young chevy 17750 Burt St Omaha NE 68118 needing a new engine that cost $6700 I would say there is a defect with this eng

The issue involves the upper corners of all four door frames on my 2024 Chevrolet Trax, which are extremely sharp. The vehicle is available for inspection upon request. On approximately May 13, 2024, and again on August 16, 2025, my passenger in the front seat was struck in the face by the sharp door frame corner, while exiting the vehicle. In both incidents, the corner cut my passenger's cheek below the eye, resulting in small open wounds, which needed to be cleaned and disinfected. The proble

The contact's father owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed and making a left, she observed a noise emanating from under the vehicle that sounded like loose gravel, and she observed smoke outside of the "turn off ignition" message displayed. The contact stated that she observed white/grey smoke coming through the vents in the cabin of the vehicle. The vehicle was turned off, and when the contact exited the vehicle, she observed fire under the en

Mileage: 7,696

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that while driving at various speeds, the instrument panel intermittently went blank. The vehicle was taken to a dealer, where it was diagnosed with a defective valve body and torque converter. The contact retrieved the vehicle, and the failure returned immediately upon exit

Mileage: 1,900

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that while driving at various speeds, the instrument panel intermittently went blank. The vehicle was taken to a dealer, where it was diagnosed with a defective valve body and torque converter. The contact retrieved the vehicle, and the failure returned immediately upon exit

Mileage: 1,900

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost motive power. The contact was able to safely get the vehicle to the right side of the road and noticed smoke coming from the engine. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the turbocharger had failed and caused a leak coming from the engine. The vehicle was not repaired. The manufacturer

Mileage: 66,000

The engine failed at approximately 44,000 miles. The vehicle uses a wet timing belt engine design, where the timing belt runs inside the engine oil. The engine suddenly stopped working and now requires a full engine replacement. This failure happened much earlier than expected for a modern vehicle and could be a safety risk if the engine fails while driving.

For the past 3 to 6 months I've been hearing a gear backlash sound while using the adaptive cruise control when it would slow down for a car in front of the vehicle then when it would start to speed up. Brought the vehicle to the dealership on October 20th, 2025. They said that the sound is normal and there's a service bulletin that says its normal in other Chevy models. Then on November 28th, 2025 I was driving home, turn right at a light, and started to accelerate. Then I heard the same backla

For the past 3 to 6 months I've been hearing a gear backlash sound while using the adaptive cruise control when it would slow down for a car in front of the vehicle then when it would start to speed up. Brought the vehicle to the dealership on October 20th, 2025. They said that the sound is normal and there's a service bulletin that says its normal in other Chevy models. Then on November 28th, 2025 I was driving home, turn right at a light, and started to accelerate. Then I heard the same backla

For the past 3 to 6 months I've been hearing a gear backlash sound while using the adaptive cruise control when it would slow down for a car in front of the vehicle then when it would start to speed up. Brought the vehicle to the dealership on October 20th, 2025. They said that the sound is normal and there's a service bulletin that says its normal in other Chevy models. Then on November 28th, 2025 I was driving home, turn right at a light, and started to accelerate. Then I heard the same backla

The contact owns a 2024 Chevrolet Trax. The contact stated while driving at various speeds, the passenger's side mirror blind spot detection system failed to operate. The message "Side Detection Temporarily Unavailable" was displayed. A dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, but the diagnostic information was unknown. The vehicle was not repaired. The manufacturer was notified of the

Mileage: 29,953

Serra Chevy has my trax. A mechanic checked it it is blown engine. No time frame for an engine. I believe a fail msg flashed after engine failed all systems stopped i pulled to side of road oil pouring out from under my vehical. I was driving on expressway (approx 70 mi per hour) approx 1 1/2 hour drive to dinner theater 120 miles away. I was 5 mins away from destination. I paid 120.00 plus ins covered miles towed. No fires just whitish grey smoke from engine...I was shocked my new car was fail

I was driving at a low rate of speed after leaving my house and the instrument panel (dashboard) screens went completely blank. It was as if the computer system was resetting/rebooting. Within a few seconds, the instrument panel screen started working again and I could see the instrument panel readings. It was unnerving as I had my daughter with me. This is the second time the instrument panel has gone completely blank. The first time was in July 2024, and I filed a report with NHTSA in com

Since the vehicle was purchased, the driver seat's height has slowly been lowering itself over time. After a typical week of driving over an hour per day, the seat is noticeably lower (~2 inches) than when I started. I can raise the height manually again, but this process repeats itself, becoming quite annoying. I brought the vehicle to the dealership, but they claim they were unable to recreate the issue. I called the customer support phone number (800-222-1020) and the rep stated he could not