Total Complaints
12 filings
CHEVROLET SUBURBAN 2500 · model year
2011 CHEVROLET SUBURBAN 2500
12 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011CHEVROLETSUBURBAN 2500 carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 SUBURBAN 2500 is air bags with 4 filings, followed by structure:body (2) and fuel/propulsion system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 57 investigation files overlapping the 2011 SUBURBAN 2500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
12
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 — Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: Not Rated/5
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 4 |
| STRUCTURE:BODY | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| UNKNOWN OR OTHER | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| ELECTRICAL SYSTEM | 1 |
| VISIBILITY/WIPER | 1 |
Recent Complaints
20191017AIR BAGS
2011 CHEVROLET SILVERADO K2500HD LTZ. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG RECALL NOTICE #49151. CONSUMER REQUEST TO KNOW WHEN PART WILL BE MADE AVAILABLE. *AS *JS
20190625FUEL/PROPULSION SYSTEM
FROM 2017-PRESENT ENGINE LIGHT IS ON AND HAS CODE P0455. WHILE DRIVING DOWN THE ROAD VEHICLE DRIVES A BIT ROUGH AND ON AT LEAST 8 OCCASIONS IT HAS LOST POWER WHILE DRIVING DOWN THE ROAD. ALMOST FEELS LIKE ITS GOING TO SHUT OFF. THREE SMOKE TESTS WERE DONE, ONE AT A CHEVROLET DEALER IN 2017. SO FAR AUTO REPAIR SHOPS HAVE REPLACED 1)GAS CAP, 2) PURGE VALVE 4 TIMES, 3) FUEL SENSOR ABOVE FUEL TANK AND WE DIY REPLACED CARBON CANISTER AND VENT VALVE SOLENOID. STILL THE PROBLEM PERSISTS.
Mileage: 145,000
20190223AIR BAGS
THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.
Mileage: 97,000
20190223STRUCTURE:BODY
THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.
Mileage: 97,000
20190223VISIBILITY/WIPER
THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.
Mileage: 97,000
20181105ELECTRONIC STABILITY CONTROL (ESC)
ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!
Mileage: 120,000
20181105ELECTRICAL SYSTEM
ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!
Mileage: 120,000
20181105FUEL/PROPULSION SYSTEM
ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!
Mileage: 120,000
20171023AIR BAGS
TAKATA RECALL - UNABLE TO GET REPAIRS. DEALERS HAVE NO INFORMATION.
20170607STRUCTURE:BODY
THE DASHBOARD IS CRACKING AND CAN BE POTENTIALLY DANGEROUS IF THE AIRBAG DEPLOYS. IF THE AIRBAG DEPLOYS THE CRACKED DASH COULD BECOME MULTIPLE PROJECTILE MISSLES.
20161202AIR BAGS
THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE SOMEONE.
Mileage: 53,000
20161202UNKNOWN OR OTHER
THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE SOMEONE.
Mileage: 53,000
Compare 2011CHEVROLETSUBURBAN 2500 to Similar Vehicles
NHTSA Investigations 2 Open
EA25007Engineering AnalysisOpen
Loss of motive power due to engine failure
PE23022Preliminary EvaluationClosed
Loss of Motive Power due to the Battery Energy Control Module
PE20016Preliminary EvaluationClosed
Electric Vehicle Battery Fires
EA20002Engineering AnalysisClosed
Outboard Front Seat Belt Anchor Cable Failure
PE20011Preliminary EvaluationClosed
Fuel Line Leak
Frequently Asked Questions
How many complaints does the 2011 CHEVROLET SUBURBAN 2500 have?▼
The 2011 CHEVROLET SUBURBAN 2500 has 12 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2011 CHEVROLET SUBURBAN 2500?▼
The 2011 CHEVROLET SUBURBAN 2500 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
What are the most common problems with the 2011 CHEVROLET SUBURBAN 2500?▼
The most-complained component for the 2011 CHEVROLET SUBURBAN 2500 is AIR BAGS with 4 complaints. Other frequently reported areas include STRUCTURE:BODY and FUEL/PROPULSION SYSTEM.
Is the 2011 CHEVROLET SUBURBAN 2500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2011 CHEVROLET SUBURBAN 2500 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.