2004 CHEVROLET SUBURBAN
264 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 41 |
| SERVICE BRAKES | 32 |
| ELECTRICAL SYSTEM | 25 |
| VEHICLE SPEED CONTROL | 11 |
| STEERING | 10 |
| SERVICE BRAKES, HYDRAULIC | 9 |
| ELECTRONIC STABILITY CONTROL (ESC) | 8 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 7 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 7 |
| AIR BAGS | 7 |
| ENGINE | 6 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 5 |
| SUSPENSION | 5 |
| FUEL SYSTEM, GASOLINE | 5 |
| ELECTRICAL SYSTEM:WIRING | 4 |
Recalls (6)
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D
SEAT BELTS:REAR/OTHER
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE
SERVICE BRAKES, HYDRAULIC
CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.
SERVICE BRAKES, HYDRAULIC
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
ENGINE AND ENGINE COOLING
ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Recent Complaints
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no
Mileage: 200,000
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no
Mileage: 200,000
WHILE AVOIDING ANOTHER VEHICLE I APPLIED MY BRAKES SUDDENLY. THE BAKE LIKE CONNECTING THE ABS UNIT AND THE REAR BRAKES FAILED DUE TO CORROSION/RUST THAT WAS NOT OBSERVABLE DUE TO THE LINE BEING RAN BETWEEN THE VEHICLES FRAME AND BODY AND GAS TANK. ALTHOUGH THIS LOCATION MIGHT HAVE MADE FOR EASY MANUFACTURING IT HAS LED TO THE LINE BEING IN A LOCATION THAT CANNOT BE VISUALLY INSPECTED TO PREVENT DANGEROUS CONDITIONS FROM BUILDING UP FROM LACK OF AWARENESS. .
Mileage: 149,587
TOTAL BRAKE FAILURE (VEHICLE HAS 95,387) MILES) AT 40 MPH IN MOTION. STABIL-TRAC LIGHT INDICATED AT THE TIME OF FAILURE, SERVICE BRAKE INDICATOR ON DISPLAY INFORMATION CONSOLE. . DEPLOYED 4WD LOW, DROPPED TO LOWER GEAR AND HIT EMERGENCY BRAKE TO STOP THE VEHICLE ON SHOULDER OF ROAD. GOT OUT OF VEHICLE SAW BRAKE FLUID ALL OVER THE SKIDS AND FRAME. CAUSE: TOWED TO LOCAL SHOP INDICATED THAT BRAKE LINES ON DRIVER SIDE AND LINES GOING TO FRONT WHEEL WERE COMPLETELY RUSTY AND "LIKE PAPER". THIS W
Mileage: 93,267
TOTAL BRAKE FAILURE (VEHICLE HAS 95,387) MILES) AT 40 MPH IN MOTION. STABIL-TRAC LIGHT INDICATED AT THE TIME OF FAILURE, SERVICE BRAKE INDICATOR ON DISPLAY INFORMATION CONSOLE. . DEPLOYED 4WD LOW, DROPPED TO LOWER GEAR AND HIT EMERGENCY BRAKE TO STOP THE VEHICLE ON SHOULDER OF ROAD. GOT OUT OF VEHICLE SAW BRAKE FLUID ALL OVER THE SKIDS AND FRAME. CAUSE: TOWED TO LOCAL SHOP INDICATED THAT BRAKE LINES ON DRIVER SIDE AND LINES GOING TO FRONT WHEEL WERE COMPLETELY RUSTY AND "LIKE PAPER". THIS W
Mileage: 93,267
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. AFTER TURNING THE IGNITION KEY TO START THE ENGINE, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE DRIVER SUSTAINED CHEST AND FACIAL BRUISES AND LACERATIONS. THE FRONT PASSENGER SUSTAINED BRUISES AND LACERATIONS TO BOTH ARMS AND HANDS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Mileage: 160,000
WE WERE DRIVING SOUTHBOUND ON US HWY 131 JUST NORTH OF KALAMAZOO, MI. OUR WILDERNESS AT P255/70R16 SHREDDED AND ALMOST CAUSED US TO ROLL OVER. THE DAMAGE DONE TO THE VEHICLE WAS APPROXIMATELY $2400 PLUS $197 FOR TWO TIRES. WE BOUGHT SUBURBAN FROM A FORD DEALER IN WI IN DECEMBER 2011. THE TIRES WERE ON THE VEHICLE. WE FOUND OUT THAT THEY WERE RECALLED AND ALSO WERE 14 YEARS OLD. WE WENT TO THE FORD DEALER TO SEE ABOUT BEING REIMBURSED FOR THE TWO TIRES THAT THEY KNOWINGLY PUT ON THE SUBURBA
Mileage: 101,000
WITH CRUISE CONTROL ON AT 70MPH, ATTEMPTED TO CHANGE FROM LEFT TO RIGHT LANE. ANOTHER CAR SPED UP THE RIGHT LANE TO PASS ME. TURNED STEERING WHEEL BACK TO LEFT LANE AND SUDDENLY HAD NO CONTROL OVER STEERING, BRAKING AND THE STEERING WHEEL STARTED VIOLENTLY SHAKING. CAR ROLLED TWICE, OVER METAL MEDIAN AND TURNED 180 DEGREES FACING THE OPPOSITE DIRECTION ON THE INTERSTATE W/ ROOF CRUSHED IN. NEITHER SIDE OR FRONT AIR BAGS DEPLOYED. FRONT AND SIDES SMASHED IN AND FRAME BENT. VEHICLE WAS DEEME
Mileage: 90,000
WITH CRUISE CONTROL ON AT 70MPH, ATTEMPTED TO CHANGE FROM LEFT TO RIGHT LANE. ANOTHER CAR SPED UP THE RIGHT LANE TO PASS ME. TURNED STEERING WHEEL BACK TO LEFT LANE AND SUDDENLY HAD NO CONTROL OVER STEERING, BRAKING AND THE STEERING WHEEL STARTED VIOLENTLY SHAKING. CAR ROLLED TWICE, OVER METAL MEDIAN AND TURNED 180 DEGREES FACING THE OPPOSITE DIRECTION ON THE INTERSTATE W/ ROOF CRUSHED IN. NEITHER SIDE OR FRONT AIR BAGS DEPLOYED. FRONT AND SIDES SMASHED IN AND FRAME BENT. VEHICLE WAS DEEME
Mileage: 90,000
WITH CRUISE CONTROL ON AT 70MPH, ATTEMPTED TO CHANGE FROM LEFT TO RIGHT LANE. ANOTHER CAR SPED UP THE RIGHT LANE TO PASS ME. TURNED STEERING WHEEL BACK TO LEFT LANE AND SUDDENLY HAD NO CONTROL OVER STEERING, BRAKING AND THE STEERING WHEEL STARTED VIOLENTLY SHAKING. CAR ROLLED TWICE, OVER METAL MEDIAN AND TURNED 180 DEGREES FACING THE OPPOSITE DIRECTION ON THE INTERSTATE W/ ROOF CRUSHED IN. NEITHER SIDE OR FRONT AIR BAGS DEPLOYED. FRONT AND SIDES SMASHED IN AND FRAME BENT. VEHICLE WAS DEEME
Mileage: 90,000
2004 CHEVY SEAT HEATER CAUGHT ON FIRE. CALLED CHEVY THEY WON'T DO ANYTHING. *TR
Mileage: 64,000
VEHICLE FIRE- STARTED TRUCK, TURNED ON FRONT AND REAR HEATER AND DEFROSTERS. ~2-3MIN LATER, THE TRUCK WAS COMPLETELY ENGULFED IN FLAMES AND SMOKE. CAUGHT A SECOND CAR ON FIRE AND HOUSE ON FIRE. *TR
Mileage: 60,000
I OWN A 2004 CHEVROLET SUBURBAN WHICH I PURCHASED NEW. THE MODEL I HAVE, A Z71 HAS POWER SEATS WHICH HAVE A MEMORY OPTION. ONE OF THE FUNCTIONS OF THE SEAT IS CALLED "EASY EXIT" WHICH HAS THE SEAT TRAVEL ALL THE WAY BACK TO HELP MAKE IT EASIER TO EXIT/ENTER THE VEHICLE WHEN THE IGNITION KEY IS REMOVED. THE SEAT SEEMS TO HAVE A PROGRAMMING ISSUE (ACCORDING TO MY DEALER) IN WHICH THE SEAT ACTS INCONSISTENT AND CREATES A SIGNIFICANT DRIVING HAZARD. FOR EXAMPLE: THE SEAT ONCE OR TWICE PER WEEK
Mileage: 300
DT: VEHICLE WAS GOING ABOUT 35-40 MPH AND THE SIDE AND FRONT AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. *AK
DT: VEHICLE WAS GOING ABOUT 35-40 MPH AND THE SIDE AND FRONT AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. *AK
I OWN A 2004 CHEVY SUBURBAN. MY SON WAS DETAILING THE CAR IN THE DRIVEWAY. MY OTHER SON WAS DETAILING HIS TRUCK BEHIND IT. MY SON DETAILING THE SUBURBAN HAD THE KEY TURNED TO "ACCESSORY" AND WAS LISTENING TO MUSIC WHILE WORKING. AS HE WAS WIPING THE DASH BOARD OFF, HIS ARM HIT THE STEERING WHEEL SHIFTER AND POPPED THE TRUCK OUT OF GEAR! IT ROLLED DOWN THE DRIVEWAY HITTING MY OTHER SON'S TRUCK, LUCKILY MISSING HIM! COME TO FIND OUT, GM HAD PRODUCED THIS VEHICLE WITH THE ACCESSORY POSITION UNLOCK
Mileage: 18,000
NEW, 6 MONTH OLD VEHICLE CAUGHT FIRE WHILE IN A PARKING LOT. WAS IN PARKING LOT FOR APPROX 1 1/2-2 HRS BEFORE FIRE, WINDOWS UP, DOORS LOCKED. INSURANCE APPRAISER AND FIRE MARSHAL SAYS ELECTRICAL FIRE, ACCIDENTAL. FIRE MARSHAL SAYS DRIVER'S SEAT CONTROL, INSURANCE SAYS DRIVER'S DOOR OR WINDOW CONTROL. NEVER HEARD WHAT GM SAYS CAUSED BY. GM TOOK NO RESPONSIBILITY - INSURANCE HAD TO PAY OFF. WAS REPORTED TO FIRE DEPT, FIRE MARSHAL INVESTIGATED. GM SEND SOMEONE TO INVESTIGATE ABOUT 2-3 WEEKS
Mileage: 5,000
THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN HIS 2004 CHEVROLET SUBURBAN IN WHICH THE AIR BAGS DID NOT DEPLOY. AN OCCUPANT IN THE VEHICLE WAS INJURED WHEN THE AIR BAGS DID NOT DEPLOY. *NM *SC *JB
A FIRE STARTED IN THE ELECTRICAL SYSTEM BEHIND THE GLOVE COMPARTMENT WHILE DRIVING 20 MPH. CONSUMER EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. VEHICLE WAS TOWED TO THE DEALER, BUT DEALER DID NOT DETERMINE THE CAUSE OF THE FIRE.*AK
Mileage: 8,300
WHEN THE VEHICLE IS PLACED IN THE ACCESSORY POSITION, THE BRAKE DOES NOT HAVE TO BE PUSHED ON TO PUT INTO GEAR. I WAS ON THE SIDE OF THE VEHICLE AND TURNED AWAY AND MY 2 YEAR OLD WAS ABLE TO CLIMB INTO THE FRONT SEAT, PUT THE KEY INTO THE IGNITION AND TURN IT TO THE ACCESSORY POSITION AND INTO GEAR. THE VEHICLE ROLLED OUT THE DRIVE UP ON THE CURB, HIT A MAIL BOX AND SINCE THE DOOR WAS OPENED -LUCKILY IT DID NOT RUN INTO THE HOUSE. I WAS UNDER THE IMPRESSION THAT WHEN THAT THERE WAS A LAW PASSED