2003 CHEVROLET SUBURBAN

360 complaints filed with NHTSA.

360
Complaints
39
Crashes
5
Fires
77
Injuries
1
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES63
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL40
ELECTRICAL SYSTEM33
SERVICE BRAKES, HYDRAULIC17
AIR BAGS14
VEHICLE SPEED CONTROL14
POWER TRAIN:AUTOMATIC TRANSMISSION12
STEERING10
SUSPENSION7
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP7
STRUCTURE:BODY6
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)5
TIRES5
ENGINE AND ENGINE COOLING5
SEAT BELTS:REAR/OTHER4

Recalls (7)

03V01900027/01/2003

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, VEHICLES, DURING A 30 DEGREE LEFT ANGLE FRONTAL IMPACT OF SUFFICIENT SEVERITY, A TEAR COULD DEVELOP IN THE MID-FRAME CROSS MEMBER AT ITS ATTACHMENT TO THE LEFT FRAME RAIL. IF THE MID-FRAME CROSS MEMBER TEARS DURING FRONTAL IMPACT AND PRODUCES A S

06E02600023/03/2006

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D

05V16300022/04/2005

SEAT BELTS:REAR/OTHER

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT

06E04300019/05/2006

FUEL SYSTEM, GASOLINE

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE

03V09400007/03/2003

STRUCTURE

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EX

03V03700006/02/2003

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES ARE BUILT WITH FOUR WELDS ON THE REAR DOOR UPPER HINGE. ON SOME OF THESE VEHICLES, ONE OR TWO OF THE WELDS MAY NOT BE TO SPECIFICATION.

04V04500004/02/2004

SERVICE BRAKES, HYDRAULIC

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Recent Complaints

20250917CrashTRAILER HITCHES

The contact owns a 2003 Chevrolet Suburban. The contact stated that while driving at 40 MPH, the contact noticed the trailer attached was moving from left to right independently, and the trailer detached from his vehicle. The contact mentioned that he lost control of the vehicle into a parallel position when another vehicle collided with his vehicle on the front left driver side, causing the contact to get T-Boned. The contact stated that he sustained three fracture injuries to his spine, three

Mileage: 150,000

20200923CrashAIR BAGS

TL* THE CONTACT OWNED A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE TOWING HIS DAUGHTER'S VEHICLE AT ABOUT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BEING TOWED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD AND LOWER BACK INJURY. THE FRONT PASSENGER (HIS DAUGHTER) SUSTAINED A BACK INJURY. THE TWO WENT TO THE DOCTOR THREE DAYS LATER. THERE WAS NO POLICE REPORT. THE VEHICLE BEING TOWED WAS DAMAGED AND WAS DRIVEN TO THE DAUGHTER'S DORM WHERE IT WAS TOTALED BY THE INSU

Mileage: 173,000

20200923CrashSTRUCTURE:BODY

TL* THE CONTACT OWNED A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE TOWING HIS DAUGHTER'S VEHICLE AT ABOUT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BEING TOWED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD AND LOWER BACK INJURY. THE FRONT PASSENGER (HIS DAUGHTER) SUSTAINED A BACK INJURY. THE TWO WENT TO THE DOCTOR THREE DAYS LATER. THERE WAS NO POLICE REPORT. THE VEHICLE BEING TOWED WAS DAMAGED AND WAS DRIVEN TO THE DAUGHTER'S DORM WHERE IT WAS TOTALED BY THE INSU

Mileage: 173,000

20180326CrashSERVICE BRAKES

MY COMPLAINT IS THAT GM USED SUBSTANDARD MATERIALS IN OF ALL THINGS THE BRAKE LINES! I LOST ALL BRAKING ABILITY WHEN ONE OF MY BRAKE LINES BLEW DUE TO RUST. HOW DOES THIS HAPPEN? I SHOULD HAVE HAD AT LEAST PARTIAL BRAKING ABILITY DUE TO THE FRONT AND REAR LINES BEING SEPARATE. LUCKILY FOR ME THIS HAPPENED RIGHT BEFORE MY FAMILIES THANKSGIVING TRIP, OR ELSE WE WOULD HAVE BEEN DOING 70 ON THE INTERSTATE WHEN THIS HAPPENED! PLEASE DON'T LET GM GET AWAY WITH THIS!

Mileage: 140,000

20170519CrashSERVICE BRAKES

I HAVE A VERY HARD TIME STOPPING THE VEHICLE SUDDENLY. PEDAL WILL GO ALL THE WAY TO THE FLOOR. ABS NEVER ACTIVATES BECAUSE WHEELS WILL NOT EVEN ATTEMPT TO LOCK UP. (EXCEPT IN SNOW OR ICE) WHEN SITTING STILL PEDAL WILL PUSH ENTIRELY TO THE FLOOR. HAVE REPLACED ALL BRAKES AND ROTORS AND FRONT CALIPERS AND MASTER CYLINDER. SEEMS TO HAVE ALL THE SYMTOMS OF CAMPAIGN NUMBER 04V045000, BUT WHEN I ENTER MY VIN NUMBER, THAT RECALL DOES NOT COME UP. I REARENDED SOMEONE ABOUT A YEAR AGO ( NO DAMAGE) SIN

Mileage: 180,000

20160104CrashSERVICE BRAKES

WHILE APPLYING MY BRAKES ON HIGHWAY ROUT 87, NEAR ALBANY NY, THE PEDAL WENT TO THE FLOOR AND WE CRASHED INTO THE CAR IN FRONT OF US. AFTER BEING TOWED TO A AAA REPAIR FACILITY THEY TOLD US THAT THE BRAKES WERE FINE BUT THE STEEL BRAKE LINE HAD BLOWN OUT AND THE FLUID HAD LEAKED CAUSING LOSS OF STOPING POWER WITHOUT ANY WARNING... WE SPENT $890.00 PLUS A HOTEL ROOM FOR ONE NIGHT AS WE WAITED FOR THEM TO MAKE A REPAIR TO ONE BRAKE LINE. I RECENTLY FOUND OUT ALL THE BRAKE LINES ARE ROTTED OUT AND N

Mileage: 112,000

20150108FireELECTRICAL SYSTEM

I AM A TEACHER AND GOT A CALL IN MY CLASSROOM THAT MY SUBURBAN WAS ON FIRE PARKED IN THE PARKING LOT. THE FIRE DEPARTMENT WAS CALLED AND WHEN I GOT OUTSIDE, SURE ENOUGH THERE WAS SMOKE ALL IN THE SUBURBAN AND SMOKE COMING FROM THE ROOF OF THE VEHICLE (NOT THE HOOD). WHEN THE FIRE DEPARTMENT ARRIVED, THEY ENTERED THE VEHICLE, DISCONNECTED THE BATTERY, AND PROCEEDED TO TEAR OUT MY REAR HEADLINER TO EXTINGUISH THE ELECTRICAL FIRE THAT WAS OCCURRING. MY INSURANCE COMPANY HAD THE VEHICLE TOWED AND

Mileage: 152,000

20150108FireEXTERIOR LIGHTING

I AM A TEACHER AND GOT A CALL IN MY CLASSROOM THAT MY SUBURBAN WAS ON FIRE PARKED IN THE PARKING LOT. THE FIRE DEPARTMENT WAS CALLED AND WHEN I GOT OUTSIDE, SURE ENOUGH THERE WAS SMOKE ALL IN THE SUBURBAN AND SMOKE COMING FROM THE ROOF OF THE VEHICLE (NOT THE HOOD). WHEN THE FIRE DEPARTMENT ARRIVED, THEY ENTERED THE VEHICLE, DISCONNECTED THE BATTERY, AND PROCEEDED TO TEAR OUT MY REAR HEADLINER TO EXTINGUISH THE ELECTRICAL FIRE THAT WAS OCCURRING. MY INSURANCE COMPANY HAD THE VEHICLE TOWED AND

Mileage: 152,000

20141001CrashSERVICE BRAKES

VEHICLE WAS COMING TO A STOP FROM A SPEED OF APPROXIMATELY 30MPH AND BRAKES FAILED SUDDENLY TO BRING VEHICLE TO A STOP A NORMAL RATE. DRIVER NEEDED TO SWERVE OFF ROAD TO AVOID COLLISION. VEHICLE CRASHED INTO SIDE CURVE. NOT WARNING SIGN OR LIGHT WAS LIT BEFORE INCIDENT. CLEAR YELLOWISH FLUID DRAINED FROM UNDERNEATH VEHICLE NEAR DRIVER'S DOOR. *TR

Mileage: 85,051

20141001CrashVEHICLE SPEED CONTROL

VEHICLE WAS COMING TO A STOP FROM A SPEED OF APPROXIMATELY 30MPH AND BRAKES FAILED SUDDENLY TO BRING VEHICLE TO A STOP A NORMAL RATE. DRIVER NEEDED TO SWERVE OFF ROAD TO AVOID COLLISION. VEHICLE CRASHED INTO SIDE CURVE. NOT WARNING SIGN OR LIGHT WAS LIT BEFORE INCIDENT. CLEAR YELLOWISH FLUID DRAINED FROM UNDERNEATH VEHICLE NEAR DRIVER'S DOOR. *TR

Mileage: 85,051

20140909CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO RESPOND. ANOTHER VEHICLE, TRAVELING APPROXIMATELY 50 MPH, CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES. THE CONTACT STATED THAT TWO PASSENGERS IN THE OTHER VEHICLE SUSTAINED MAJOR INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FA

Mileage: 50,000

20140909CrashAIR BAGS

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO RESPOND. ANOTHER VEHICLE, TRAVELING APPROXIMATELY 50 MPH, CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES. THE CONTACT STATED THAT TWO PASSENGERS IN THE OTHER VEHICLE SUSTAINED MAJOR INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FA

Mileage: 50,000

20140803CrashSTRUCTURE:BODY

I WAS DRIVING MY FRIEND TO WORK IN OK 4/30/14.. I HAVE NO RECOLLECTION OF WHAT INSTIGATED OUR HEAD ON COLLISION BUT I HAVE SEVERAL INJURIES, HAD TO CUT OUT OF THE DASHBOARD AND AIRLIFTED TO OU MEDICAL CTR. IN OK CITY.. SHATTERED ANKLES/FEET, BROKEN NECK INCLUDING SUSTAINABLE FACET DISRUPTION THAT IS PERMANENT AND 8 BROKEN RIBS COMBINED BOTH R & L DUE TO SEVERE IMPACT WITH OUT ANY AIRBAG DEPLOYMENT. ASHERBRIDGECRASH.COM AND I WAS IN THE WHITE SUBURBAN. *TR

Mileage: 200,000

20140803CrashAIR BAGS

I WAS DRIVING MY FRIEND TO WORK IN OK 4/30/14.. I HAVE NO RECOLLECTION OF WHAT INSTIGATED OUR HEAD ON COLLISION BUT I HAVE SEVERAL INJURIES, HAD TO CUT OUT OF THE DASHBOARD AND AIRLIFTED TO OU MEDICAL CTR. IN OK CITY.. SHATTERED ANKLES/FEET, BROKEN NECK INCLUDING SUSTAINABLE FACET DISRUPTION THAT IS PERMANENT AND 8 BROKEN RIBS COMBINED BOTH R & L DUE TO SEVERE IMPACT WITH OUT ANY AIRBAG DEPLOYMENT. ASHERBRIDGECRASH.COM AND I WAS IN THE WHITE SUBURBAN. *TR

Mileage: 200,000

20130328CrashSERVICE BRAKES

TOTAL BRAKE FAILURE CAUSED A COLLISION WITH CAR THAT HAD SLOWED IN FRONT. INSPECTION UNDER THE CAR SHOWED BRAKE FLUID SPRAYED AROUND THE LEFT SIDE OF THE REAR AXLE. *TR

Mileage: 140,000

20121023CrashSERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD AND THE VEHICLE DID NOT RESPOND. AS A RESULT, THE CONTACT REVERSED AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DISCOVERED THAT ALL OF THE BRAKES LINES WERE RUSTED THROUGH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 40,000. UPDATED 12/19/12 *CN

Mileage: 40,000

20120916CrashSERVICE BRAKES

MY LOW MILEAGE 2003 SUBURBAN HAS BEEN GARAGE KEPT SINCE I PURCHASED IT NEW. IN MARCH 2011 MY BRAKE LINES FAILED CAUSING ME TO HIT THE STOPPED VEHICLE IN FRONT OF ME. UPON TAKING IT TO JBA CHEVROLET FOR REPAIRS, SERVICE MANAGER SAID THEY REPLACED ROTTED BRAKE LINES IN 2003 AND 2004 GM PRODUCTS ALL DAY LONG. HE ALSO SAID THAT DURING THESE YEARS GM CHOSE NOT TO ANODIZE THEIR BRAKE LINES ON SOME MODELS. I ASKED THE DEALERSHIP IF THIS HAD BEEN REPORTED TO THE NHTSA, HE TOLD US THAT CAR DEALERS AND

Mileage: 33,000

20110830CrashSERVICE BRAKES, HYDRAULIC

CHEVROLET SUBURBAN 2003 - COMPLETE LOSS OF BRAKES DUE TO A FAILED METAL BREAK LINE. CHEVROLET DEALER HAS ADVISED ME THAT THE BRAKE LINES THROUGHOUT THE VEHICLE ARE DEFECTIVE BECAUSE OF EXTENSIVE CORROSION AND NOT SAFE TO DRIVE. THIS VEHICLE HAS ALWAYS BEEN PARKED ON A HARD SURFACE AND NEVER USED IN AN OCEAN/ SALT WATER ENVIRONMENT. THIS IS A GM DEFECTIVE IN THE VEHICLE. *TR

Mileage: 126,000

20110419FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT SHE STARTED THE VEHICLE SO THAT IT COULD WARM UP AND WITHIN A FEW MINUTES IT WAS ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HER THAT THE FIRE STARTED IN THE LOWER RESISTOR CONNECTOR AND THE BLOWER MOTOR. THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS CONTACTED AND AN INVESTIGATOR INSPECTED THE VEHICLE BUT DENIED HER CLAIM.

Mileage: 132,000

20110209FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. AFTER HAVING THE OIL CHANGED AT AN INDEPENDENT REPAIR SHOP, THE CONTACT BEGAN TO SMELL A BURNING OIL ODOR COMING FROM THE ENGINE. THE CONTACT BEGAN TO NOTICE THE VEHICLE WAS CONSUMING OIL EXCESSIVELY AND WOULD REPLACE THE OIL APPROXIMATELY TWO TO THREE TIMES A WEEK. APPROXIMATELY 1 YEAR LATER, UPON STARTING THE VEHICLE, THE CONTACT BEGAN TO HEAR A KNOCKING NOISE COMING FROM THE ENGINE BEFORE IT STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR

Mileage: 140,000