1997 CHEVROLET SUBURBAN

556 complaints filed with NHTSA.

556
Complaints
27
Crashes
15
Fires
20
Injuries
0
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP64
STEERING46
STEERING:HYDRAULIC POWER ASSIST SYSTEM44
POWER TRAIN:AUTOMATIC TRANSMISSION36
ELECTRICAL SYSTEM:12V/24V/48V BATTERY27
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP20
TIRES14
VISIBILITY:WINDSHIELD WIPER/WASHER14
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR14
STEERING: STEERING WHEEL/HANDLE BAR13
TIRES:TREAD/BELT13
UNKNOWN OR OTHER10
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC10
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE9
SUSPENSION9

Recent Complaints

20111124CrashAIR BAGS

THE AIRBAG DIDN'T DEPLOYED AM VEER DISAPPOINTED MY SON WAS INJURED. *TR

20091110FireSTEERING

ERRATIC POWER STEERING ASSIST WHILE DRIVING RESULTING IN ERRATIC CONTROL AT HIGHWAY SPEEDS. STARTED IN 2006 AND ENDED IN 2009. VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES TO NO AVAIL. *TR

Mileage: 178,784

20080730FireENGINE AND ENGINE COOLING

THE CAR WAS PARKED IN THE DRIVEWAY. IN THE MIDDLE OF THE NIGHT IT BURST INTO FLAMES. OUR DOGS WOKE US UP. THE FIRE STARTED IN THE FRONT PASSENGER COMPARTMENT. BY THE TIME THE FIRE DEPARTMENT ARRIVED 7 MINUTES LATER THERE WAS NOTHING LEFT TO THE INTERIOR OF THE CAR. THE ENGINE AND UNDERSIDE OF THE CAR WERE UNDAMAGED BY THE FIRE. A TREE NEAR THE CAR ALSO CAUGHT FIRE. CHEVROLET SAID THERE WERE NO RECALLS ON OUR CAR. THEY DO NOT SEEM INTERESTED IN EXAMINING THE CAR SINCE WE SETTLED WITH OUR INSURAN

Mileage: 164,000

20070820CrashTIRES:TREAD/BELT

TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE AND LOST CONTROL OF THE VEHICLE. HE CRASHED THE VEHICLE INTO A WALL. THE DRIVER SIDE REAR B.F. GOODRICH TIRE TREAD SEPARATED AND CAUSED THE FAILURE. THE ROAD CONDITIONS WERE DRY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED. THE CONTACT STILL HAS THE TIRE AND THE TREAD. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 45,000 AND THE VEHICLE CURRENT AND FAILURE M

Mileage: 132,000

20060309FireFUEL SYSTEM, GASOLINE

1997 CHEVY SUBURBAN IN-TANK FUEL SENDING UNIT FIRE: BOUGHT VEHICLE USED WITH 88000 MILES. EVENTS LEADING UP TO THE FAILURE / BURN UP OF THE UNIT INCLUDED INTERMITTENT FUEL PUMP AND FUEL GAUGE FAILURE, HAD PUMP REPLACED BY PATRICK GMC, PROBLEM PERSISTED, HAD DEALER WOLF CHEVROLET CHECK FUEL PRESSURE THROUGHOUT SYSTEM (OK). ALSO NOTICED AN INTERMITTENT BURNING SMELL. I THEN PURCHASED FROM THE DEALER A REPLACEMENT SENDING UNIT AND ANOTHER FUEL PUMP, AS SOON AS I TOOK THE SENDER OUT OF THE TANK I

Mileage: 98,000

20051129CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ANTI- LOCK BRAKES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE. *AK THE CONSUMER STATED DUE TO THE DEFECTIVE PART, HE CRASHED INTO ANOTHER VEHICLE. UPDATED 11/29/05. *JB

Mileage: 131,000

20050831CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

DT: THE CONSUMER STATES 1997 CHEVROLET SUBURBAN HAS BRAKE PROBLEMS. THIS RESULTED IN A CRASH, AND THERE WERE ONLY MINOR INJURIES. THE BRAKES JUST STARTED HAVING PROBLEMS FOR A COUPLE OF WEEKS. BEFORE THE CONSUMER COULD GET A CHANCE TO HAVE THE BRAKES CHECKED, HAD AN ACCIDENT. THE BRAKES WERE CHECKED AND FIXED AFTER THE ACCIDENT, AND THE MECHANIC AT THE DEALERSHIP TOLD THE CONSUMER THAT THIS WAS VERY COMMON WITH CORROSION BUILD UP. THE CONSUMER HAD TO PAY $1300.00 TO FIX THE BRAKING SYSTE

Mileage: 105,000

20041026CrashAIR BAGS:FRONTAL

WHILE DRIVING AT 25-30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE. UPON IMPACT, NEITHER FRONTAL AIR BAG DEPLOYED. DRIVER SUSTAINED HEAD INJURIES, AND WAS TRANSPORTED TO LOCAL HOSPITAL. MANUFACTURER WAS CONTACTED.

Mileage: 136,000

20040728CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

FIRST TIME APPLIED BRAKES AT INTERSECTION, EXTENTED STOPPING. BRAKES CHECKED OK, REPLACED BRAKES ANYWAY. SIX MO. LATTER, SECOND TIME, DRIVING 25 MPH. DRY, CLEAN PAVED ROAD. APPLIED BRAKES, ANTI-LOCK COMES ON, BRAKES FAILED, CAUSED ACCIDENT. TRAVELED AT LEAST 2 AN A HALF CAR LENGTH BEFORE INPACT. SUBURBAN CHECKED, ONLY THING FOUND WAS BRAKE OIL READ AT 190 DEGREES, AFTER DRIVING 1 MILE. *AK

Mileage: 150,000

20040107FirePOWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

THE TORQUE CONVERTER CLUTCH RELAY IN THE TRANSMISSION OVERHEATED, CAUSING EXCESSIVE PRESSURE, WHICH CAUSED THE TRANSMISSION FLUID TO PUSH THE DIP STICK UP OUT OF THE DIPSTICK TUBE. THEN THE TRANSMISSION FLUID ESCAPED. TRAVELING DOWN THE UNDERCARRIAGE OF THE VEHICLE, THE TRANSMISSION FLUID HIT THE EXHAUST MANIFOLD AND IGNITED INTO A FLAME THAT BURNED ALONG THE UNDERCARRIAGE OF THE VEHICLE (INCLUDING THE STEEL PLATE UNDER THE GAS TANK) AND EXTENDED TWO FEET BEYOND THE REAR OF THE VEHICLE. WE WE

Mileage: 77,400

20031105CrashVEHICLE SPEED CONTROL

WHILE VEHICLE WAS STOPPED AND WITHOUT ANY INDICATION IT ACCELERATED AND REAR-ENDED ANOTHER VEHICLE. *AK *MR

Mileage: 160,000

20031001CrashAIR BAGS:FRONTAL

WHILE DRIVING 30 MPH VEHICLE WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY, AND THERE WAS NO INDICATION THAT THERE WAS A PROBLEM WITH THE AIR BAGS. *AK

Mileage: 122,105

20030915FireFUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

WIRE HARNESS CAUGHT ON FIRE IN FUEL TANK WITHOUT WARNING. *AK

20030409CrashSTEERING

WHILE DRIVING AT 60/70 MPH, THE VEHICLE SUDDENLY LOST POWER STEERING, WHICH CAUSED AN ACCIDENT. *JB

Mileage: 66,000

20030408CrashSTEERING:HYDRAULIC POWER ASSIST SYSTEM

THE POWER STEERING FAILED, WHICH CAUSED AN ACCIDENT. THE CONSUMER WAS INJURED. *JB

Mileage: 66,000

20030325CrashSTEERING:HYDRAULIC POWER ASSIST SYSTEM

THESE TRUCKS WITH THIS STEERING PROBLEM ARE VERY DANGEROUS FOR DRIVERS, PASSENGERS & OTHER MOTORISTS AROUND THESE VEHICLES.IF NO ONE HAS BEEN KILLED YET BECAUSE OF THIS DEFECT GM SHOULD DO SOMETHING BEFORE IT'S TOO LATE.

Mileage: 53,900

20020826CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

I HAD BRAKE TROUBLE ON THIS CAR FROM DAY ONE. MANY BRAKE PADS, TWO MASTER CYLINDERS, MANY SHOES AND DRUMS. THIS VEHICLE IS DEFECTIVE BECAUSE IT WEIGHT IS TOO GREAT FOR THE BRAKING SYSTEM. I WOULD LIKE SOME HELP. PLEASE CALL. MY ACCIDENT WAS CAUSED BY BRAKE FAILURE. DEALERSHIP WHERE I LIVE IN KINGS MTN, NOW DIAMOND CHEVROLET ADMITS. I TOOK THE CAR TO THE DEALER IN SHELBY, NC CARTER CHEVROLET EIGHT TIMES IN ONE YEAR FOR BRAKE PROBLEMS.

20020826CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

I HAD BRAKE TROUBLE ON THIS CAR FROM DAY ONE. MANY BRAKE PADS, TWO MASTER CYLINDERS, MANY SHOES AND DRUMS. THIS VEHICLE IS DEFECTIVE BECAUSE IT WEIGHT IS TOO GREAT FOR THE BRAKING SYSTEM. I WOULD LIKE SOME HELP. PLEASE CALL. MY ACCIDENT WAS CAUSED BY BRAKE FAILURE. DEALERSHIP WHERE I LIVE IN KINGS MTN, NOW DIAMOND CHEVROLET ADMITS. I TOOK THE CAR TO THE DEALER IN SHELBY, NC CARTER CHEVROLET EIGHT TIMES IN ONE YEAR FOR BRAKE PROBLEMS.

20020826CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

I HAD BRAKE TROUBLE ON THIS CAR FROM DAY ONE. MANY BRAKE PADS, TWO MASTER CYLINDERS, MANY SHOES AND DRUMS. THIS VEHICLE IS DEFECTIVE BECAUSE IT WEIGHT IS TOO GREAT FOR THE BRAKING SYSTEM. I WOULD LIKE SOME HELP. PLEASE CALL. MY ACCIDENT WAS CAUSED BY BRAKE FAILURE. DEALERSHIP WHERE I LIVE IN KINGS MTN, NOW DIAMOND CHEVROLET ADMITS. I TOOK THE CAR TO THE DEALER IN SHELBY, NC CARTER CHEVROLET EIGHT TIMES IN ONE YEAR FOR BRAKE PROBLEMS.

20020730FireVISIBILITY:REARVIEW MIRRORS/DEVICES

WHILE DRIVING SIDE VIEW MIRROR MOTOR CAUGHT ON FIRE, CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED.*AK