CHEVROLET SUBURBAN 1500 · model year

2025 CHEVROLET SUBURBAN 1500

29 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2025CHEVROLETSUBURBAN 1500 carries 29 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 SUBURBAN 1500 is engine with 10 filings, followed by electrical system (4) and power train (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 57 investigation files overlapping the 2025 SUBURBAN 1500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

29
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

29 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ENGINE10
ELECTRICAL SYSTEM4
POWER TRAIN4
UNKNOWN OR OTHER3
EXTERIOR LIGHTING2
VEHICLE SPEED CONTROL2
SERVICE BRAKES1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: WARNINGS1
VISIBILITY/WIPER1

Recent Complaints

20260217POWER TRAIN

Purchased a brand new vehicle on 23Dec2025 (evening) and then drove it home and parked it in my garage. Vehicle was in my garage at 64 miles on the odometer. Vehicle started smoking and the transmission cooler line had the catastrophic failure spilling oil all over the street, driveway, and garage. It was towed from my garage to the selling dealer (Walser Polar Chevrolet in White Bear Lake, MN) on 24Dec2025. Service center confirmed a manufacturing defect in the transmission cooler line from the factory.

20260202ENGINE

We have 8,625 miles on our 2025 Suburban. We were going down the highway when began to hear a unfamiliar noise. We pulled over into an error to inspect and didn't notice anything under the vehicle, which we thought might have cause the noise. We put into drive and went less than an 1/8 of a mile and our suburban lost acceleration and stopped. It would not start and couldn't not be moved, until roadside assistance took it to a Chevrolet dealership. The dealer stated the engine seized up and needs to be replaced. We were fortunate we were not going any more than 20 miles per hour and were not on a major highway.

20260128ELECTRICAL SYSTEM

My rear passenger door flys open while driving. It happens during very cold weather. It also will not latch when trying to shut it after getting off the road and trying to shut it. My daughter has been in the seat next to the door each time and it has happened multiple times. Betten Chevrolet has tried to fix it twice and it is currently in their shop. This is totally unsafe!

20260128UNKNOWN OR OTHER

My rear passenger door flys open while driving. It happens during very cold weather. It also will not latch when trying to shut it after getting off the road and trying to shut it. My daughter has been in the seat next to the door each time and it has happened multiple times. Betten Chevrolet has tried to fix it twice and it is currently in their shop. This is totally unsafe!

20260125ENGINE

The engine failed right in the middle of a intersection completely shut down, locked up the motor

20260124ENGINE

The engine self-destructed due to a thrust bearing failure as described in General Motors Technical Service Bulletin 25-NA-307 There were no warning lights prior to the engine failure. The vehicle has been inspected by Carl Black GMC in Roswell, GA and been found to fall under the Thrust Bearing Failure TSB According to the service technician, these engines have been failing in large numbers.

20260120ENGINE

Was driving on highway and engine started to make a noise, performance and power were impacted, the engine service light appeared. Exited highway on near offramp, when on offramp vehicle engine stopped working. Vehicle is a 2025 Chevrolet Suburban with 6.2L engine. Dealer has stated engine is seized. Seems exactly like the current 6.2L engine recall for 2021-2024 model years that results in engine failure. Vehicle is 7-8 months old, and only has roughly 12,000 miles.

20260113ENGINE

Engine failed going 70mph on highway at 2k miles. Display said acceleration no longer available and app said transmission code was needing to be checked however once taking to dealer I was told it was an oil sensor then told there was shredded metal in my engine and I needed a full engine replacement. My car was in the dealership for over 50 days. I was pregnant and with two small children in the car when engine failed at high speeds. After my car was returned to me the engine overheated and failed again. The dealer claimed GM sent them an engine with cut hoses. I was 9 months pregnant when this occurred also on the highway going 65mph. GM refused to buy back the vehicle 3 times.

20260113VEHICLE SPEED CONTROL

Engine failed going 70mph on highway at 2k miles. Display said acceleration no longer available and app said transmission code was needing to be checked however once taking to dealer I was told it was an oil sensor then told there was shredded metal in my engine and I needed a full engine replacement. My car was in the dealership for over 50 days. I was pregnant and with two small children in the car when engine failed at high speeds. After my car was returned to me the engine overheated and failed again. The dealer claimed GM sent them an engine with cut hoses. I was 9 months pregnant when this occurred also on the highway going 65mph. GM refused to buy back the vehicle 3 times.

20260113POWER TRAIN

Engine failed going 70mph on highway at 2k miles. Display said acceleration no longer available and app said transmission code was needing to be checked however once taking to dealer I was told it was an oil sensor then told there was shredded metal in my engine and I needed a full engine replacement. My car was in the dealership for over 50 days. I was pregnant and with two small children in the car when engine failed at high speeds. After my car was returned to me the engine overheated and failed again. The dealer claimed GM sent them an engine with cut hoses. I was 9 months pregnant when this occurred also on the highway going 65mph. GM refused to buy back the vehicle 3 times.

20260113ENGINE

While driving we received a notification on our dash board stating “reduced acceleration drive with caution”. We had it towed to the dealership where they said we needed a full engine replacement. It took 22 days to get the vehicle back

20260108ELECTRICAL SYSTEM

The complete infoentertainment system went out within one week of purchase and has been in the dealership possession since. The dealer’s service department tried to perform updates on the system after the radio went out and it caused the whole dash to go completely black and they haven’t been able to get it to turn back on. The vehicle has been in the shop for 8 weeks now and no estimate when I’ll receive the vehicle back. Since the dash is black you can not see the speedometer, gas gauges, etc and it is not safe to drive without it having fully working electronic components. The dealer is next going to try and replace the radio but that part is back order indefinitely.

20251122VISIBILITY/WIPER

Heat blowing cold for all passengers and defrost fails to clear windshield as stated in FMVSS-103. After reviewing forums it seems that this is a known issue/common failure.

20251111ENGINE

7/13/25: Car repeatedly jerking/shuddering/rough ride. A flashing check engine light came on for 10 or 15 minutes. After stopping car and restarting it, the check engine light went off. 9/15/25: Car jerking and another flashing check engine light. Took to dealership. They drove it and said no codes stored. Told it was probably the transmission "breaking in." Took home. Car continued to jerk/stumble. 8/28/25 to 9/15/25: Car jerking and flashing check engine light back on. Took to Autozone. A Random/Multiple Cylinder Misfire Code was detected (P0300). Took to dealership and confirmed P0300 Code stored. GM TAC engineers involved. Told they were unable to figure out why car was having multiple misfires. Returned car to me because no active code/light. 9/29/25: Car jerking and flashing check engine light back on. Got a warning of "reduced acceleration and drive with care." Car lost power. I have video of this and contacted On Star with report generated and P0300 code. On 1

20251111POWER TRAIN

7/13/25: Car repeatedly jerking/shuddering/rough ride. A flashing check engine light came on for 10 or 15 minutes. After stopping car and restarting it, the check engine light went off. 9/15/25: Car jerking and another flashing check engine light. Took to dealership. They drove it and said no codes stored. Told it was probably the transmission "breaking in." Took home. Car continued to jerk/stumble. 8/28/25 to 9/15/25: Car jerking and flashing check engine light back on. Took to Autozone. A Random/Multiple Cylinder Misfire Code was detected (P0300). Took to dealership and confirmed P0300 Code stored. GM TAC engineers involved. Told they were unable to figure out why car was having multiple misfires. Returned car to me because no active code/light. 9/29/25: Car jerking and flashing check engine light back on. Got a warning of "reduced acceleration and drive with care." Car lost power. I have video of this and contacted On Star with report generated and P0300 code. On 1

20251111VEHICLE SPEED CONTROL

7/13/25: Car repeatedly jerking/shuddering/rough ride. A flashing check engine light came on for 10 or 15 minutes. After stopping car and restarting it, the check engine light went off. 9/15/25: Car jerking and another flashing check engine light. Took to dealership. They drove it and said no codes stored. Told it was probably the transmission "breaking in." Took home. Car continued to jerk/stumble. 8/28/25 to 9/15/25: Car jerking and flashing check engine light back on. Took to Autozone. A Random/Multiple Cylinder Misfire Code was detected (P0300). Took to dealership and confirmed P0300 Code stored. GM TAC engineers involved. Told they were unable to figure out why car was having multiple misfires. Returned car to me because no active code/light. 9/29/25: Car jerking and flashing check engine light back on. Got a warning of "reduced acceleration and drive with care." Car lost power. I have video of this and contacted On Star with report generated and P0300 code. On 1

20251031POWER TRAIN

Purchased the vehicle on April 7, 2025. On 7/15/25, the car had 6948 mi. and started running rough, had a loss of power, an odor from the engine, and then on the display: check engine, blinking green vehicle light, and a message stating that the car was lowering for stability control. Took the vehicle to the closest Chevrolet service. The service dept. determined that code found P0307 and P0300, cylinder seven had the most misfires above 500. After completing oil service, the vehicle began to click on the passenger side; however, it was not misfiring. They inspected and found potential lifter issue. Found ticking coming from cylinder 7 and verified misfires. Found 2 pushrods damaged. Heard noise coming from cylinder 4, removed valve cover, removed rocker arms, and found 1 pushrod damaged. They removed and replaced all lifters and 3 pushrods. They stated there was no more noise //after this repair. These repairs were completed on July 25, 2025. On 8/15/25 took back to service

20251031ENGINE

Purchased the vehicle on April 7, 2025. On 7/15/25, the car had 6948 mi. and started running rough, had a loss of power, an odor from the engine, and then on the display: check engine, blinking green vehicle light, and a message stating that the car was lowering for stability control. Took the vehicle to the closest Chevrolet service. The service dept. determined that code found P0307 and P0300, cylinder seven had the most misfires above 500. After completing oil service, the vehicle began to click on the passenger side; however, it was not misfiring. They inspected and found potential lifter issue. Found ticking coming from cylinder 7 and verified misfires. Found 2 pushrods damaged. Heard noise coming from cylinder 4, removed valve cover, removed rocker arms, and found 1 pushrod damaged. They removed and replaced all lifters and 3 pushrods. They stated there was no more noise //after this repair. These repairs were completed on July 25, 2025. On 8/15/25 took back to service

20251002ENGINE

Cause unknown, however, I have discovered that the engine in my Suburban, the Engine code LZO 3.0L Duramax, has damaged itself internally. I have been told that there is a large batch of engines that have this same problem, and the dealership I sent my car to has several cars in the same position. This problem is causing the engine to lock up or completely quit. This could be serious depending on when this failure happens. Currently, they are telling me that I am months away from getting a new engine due to a back order. Vehicle still in shop, so I do not have records yet, but I will be happy to give them once I have them.

20250827UNKNOWN OR OTHER

My Onstar system is not working properly. I first noticed the Forward Collision light then the Wifi hotspot features not working. Reached out to onstar they couldn’t help then referred to dealership. Visited dealership 8/12/2025 was told there’s no error code although they see what’s happening. Doing further investigation of my own i found out this is a very well known issue amongst General Motors, Onstar and the dealerships selling these vehicles. There are varying issues customers are having from wifi not working to vehicles completely shutting down in traffic. Once my visit to the dealership commenced i was informed the Telematic Control Module” is on back order with no estimate on deliveries as there’s “others waiting also” this is a scary situation. I am worried that my issue is going to progress into a bigger problem. I drive 23 miles to work and 23 back. I am scared that my module will eventually fail when i am on the highway…..this is terrifying! Over 80k to pla

Compare 2025CHEVROLETSUBURBAN 1500 to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2025 CHEVROLET SUBURBAN 1500 have?
The 2025 CHEVROLET SUBURBAN 1500 has 29 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2025 CHEVROLET SUBURBAN 1500?
The most-complained component for the 2025 CHEVROLET SUBURBAN 1500 is ENGINE with 10 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and POWER TRAIN.
Is the 2025 CHEVROLET SUBURBAN 1500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.