Total Complaints
108 filings
CHEVROLET SUBURBAN 1500 · model year
108 NHTSA complaints, 1 crash report, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011CHEVROLETSUBURBAN 1500 carries 108 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 2 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 SUBURBAN 1500 is unknown or other with 32 filings, followed by air bags (32) and structure (9). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2011 SUBURBAN 1500, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
108 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 32 |
| AIR BAGS | 32 |
| STRUCTURE | 9 |
| STRUCTURE:BODY | 8 |
| POWER TRAIN | 5 |
| SEATS | 4 |
| ELECTRICAL SYSTEM | 4 |
| VEHICLE SPEED CONTROL | 3 |
| ENGINE | 2 |
| SUSPENSION | 1 |
| EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| STRUCTURE:BODY:TAILGATE | 1 |
| SERVICE BRAKES | 1 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| VISIBILITY | 1 |
STEERING:LINKAGES
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
SUSPENSION:REAR:AXLE:SPINDLE
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRAC
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RALPH SELLERS CHEVROLET (15015 FLORIDA BLVD, BATON ROUGE, LA 70819, (225) 529-9130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MY NAME IS [XXX] I'M THE OWNER OF A 2011 CHEVY SUBURBAN AND ONE DAY I TOOK MY WIFE TO THE HOSPITAL FOR SURGERY AND WHEN I CAME OUT AFTER 4 HOURS MY SUBURBAN HAD 2 CRACKS ON THE DASHBOARD ONE NEXT TO THE PASSENGER AIRBAG AND ONE NEXT TO THE LEFT ON TOP OF THE GAUGES PANEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 118,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTONATION CHEVROLET NORTH RICHMOND HILLS (7769 BOULEVARD 26, NORTH RICHMOND HILLS, TX 76180) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL WAS ISSUED MAY OF 2016 AND I'VE STILL NOT BEEN NOTIFIED TO BRING VEHICLE IN FOR A FIX.
TAKATA RECALL HAS STILL NOT BEEN RESOLVED AFTER 3 YEARS. I DRIVE MY FAMILY IN THIS CAR AND UNTIL IT'S FIXED WE HAVE TO TAKE 2 SEPARATE CARS. IT'S OKAY, I'VE MADE MY PAYMENTS TO GM IN A TIMELY MANNER ON A CAR I DON'T FEEL SAFE DRIVING MY FAMILY IN. RECALL # : 49151
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER DID NOT REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE..*BF *TR
DASH CRACKED ABOVE INSTRUMENT PANEL DASH CRACKED AT CORNER OF PASSENGER AIR BAG
Mileage: 83,000
WHILE IN PARK IN OUR DRIVEWAY, ENGINE TURNED OFF, AND KEYS IN MY HAND THE SUBURBAN ROLLED BACKWARDS DOWN OUR DRIVEWAY, KNOCKING ME DOWN AND ROLLING OVER MY LEG WHERE IT THEN STOPPED IN THE MIDDLE OF THE STREET. 911 WAS CALLED AND I WAS TRANSPORTED FROM THE SCENE TO THE HOSPITAL WHERE I WAS ADMITTED. WE ARE HIGHLY CONCERNED ABOUT THIS INCIDENT
Mileage: 100,200
DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.
Mileage: 110,000
DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.
Mileage: 110,000
DASHBOARD HAS CRACKED AROUND THE AIR BAG AREA. I AM CONCERNED THAT IF IN AN ACCIDENT, THIS COULD AFFECT AIR BAG PERFORMANCE OR DASHBOARD COULD COME APART EASIER ON IMPACT AND CAUSE BODILY HARM.
Mileage: 106,712
AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.
Mileage: 86,000
AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.
Mileage: 86,000
AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.
Mileage: 86,000
THE DASHBOARD IS SEVERELY CRACKED IN MULTIPLE SPOTS. I FEAR IF INVOLVED IN AN ACCIDENT MY AIRBAGS WOULD BE COMPROMISED. NOT TO MENTION ONE CRACK IS ON THE PASSENGER AIRBAG WHICH IS RECALLED DUE TO THE TAKATA INFLATORS RECALL THAT SEEMS TO NEVER BE RESOLVED. I AM AWARE OF MANY GMC/CHEVROLET OWNERS THAT HAVE THIS ISSUE.
Mileage: 95,365
THE DASHBOARD IS SEVERELY CRACKED IN MULTIPLE SPOTS. I FEAR IF INVOLVED IN AN ACCIDENT MY AIRBAGS WOULD BE COMPROMISED. NOT TO MENTION ONE CRACK IS ON THE PASSENGER AIRBAG WHICH IS RECALLED DUE TO THE TAKATA INFLATORS RECALL THAT SEEMS TO NEVER BE RESOLVED. I AM AWARE OF MANY GMC/CHEVROLET OWNERS THAT HAVE THIS ISSUE.
Mileage: 95,365
OIL BLOW BY WHEN DROPS TO 4 CYLINDERS, TOOK TO DEALERSHIP WHILE UNDER WARRANTY TO PUT IN A BYPASS VALVE TO "SEE" IF WILL FIX, DIDN'T SO NEXT STEP WAS TO HAVE BOTTOM HALF OF ENGINE REBUILT WHICH I HAD TO PAY FOR OUT OF POCKET WHICH THEN IN TURN ENDED UP BLOWING UP MY WHOLE ENGINE EITHER BECAUSE THE LIFTERS GOT TO HOT & WARP(WHICH WAS THE CAUSE ORIGINALLY FOR THE OIL CONSUMPTION AS THE HEADS) OR THE FACT THAT THE DEALERSHIP SANDED THE HEADS WHICH COULD HAVE CAUSED METAL SHAVINGS TO DISPERSE THROUGH THE ENGINE. EITHER WAY THE ISSUE BEGAN WHILE VEHICLE WAS UNDER WARRANTY AS HAD BEEN DEALING WITH DEALER FOR 2 YEARS WHEN ISSUE BEGAN TO THE DATE ENGINE BLEW. HAD DEALER PUT BACK TOGETHER TO TAKE TO ANOTHER DEALERSHIP FOR 2ND OPINION AND THEY ALSO SAID IT'S BEEN A KNOW ISSUE WITH THE SUBURBAN FROM 2007-2011 BUT IS NOT A RECALL AS OF YET - I WANT MY MONEY BACK, I SHOULD NOT HAVE HAD TO PAY FOR THE "SEE IF THIS WORKS PART", THE BOTTOM HALF OF ENGINE TO BE REBUILT, & THEN A NEW ENGINE WHEN GM &
FRONT DIFFERENTIAL HAS LOCKED UP, STEERING IS IMPOSSIBLE
Mileage: 111,000
FUEL LEAK HAS DEVELOPED BETWEEN TWO FUEL LINES THAT HAVE BEEN RUBBING TOGETHER FROM THE DATE OF MANUFACTURE UNTIL 4/23/18. THIS LEAK DEVELOPED LESS THAN INCHES FROM THE EXHAUST SYSTEM ON THE BRADED LINE PORTION OF THE FUEL LINES NEAR THE CONNECTIONS AT THE FUEL TANK END. THE ISSUE WAS NOTICED AS I WAS DRIVING IN RUSH HOUR BUMPER TO BUMPER TRAFFIC ON 395 NORTH IN WASHINGTON DC THROUGH THE 3RD ST. TUNNEL. THE ODOR OF GASOLINE WAS DETECTED, BUT THOUGHT TO BE COMING FROM ELSEWHERE. THE VEHICLE WAS DRIVEN ANOTHER MILE BEFORE I REALIZED THE SOURCE WAS MY VEHICLE. WHEN I PARKED IT I NOTICED FUEL POOLING UNDER IT AT THE TRANSMISSION CROSS MEMBER. AFTER IT COOLED, I WENT UNDER IT AND DISCOVERED TO CAUSE OF THE LEAK. THE VEHICLE WAS TOWED HOME VIA AAA. THE MILEAGE AT THE MOMENT CANNOT BE OBTAINED BECAUSE THE DASH IS DIGITAL WHICH CAUSES THE FUEL SYSTEM TO ENERGIZE AND SPRAY FUEL WHEN TURNED ON.
TAKATA RECALL - I HAVE BEEN UNABLE TO GET ANY DEALERSHIP TO REPLACE THE AIRBAGS THAT ARE BEING RECALLED.
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.