CHEVROLET SSR · model year

2003 CHEVROLET SSR

11 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2003CHEVROLETSSR carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 SSR is structure:body:hood:hinge and attachments with 7 filings, followed by electrical system (2) and latches/locks/linkages:hood:latch (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 57 investigation files overlapping the 2003 SSR, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

11
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths

Total Complaints

11 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS7
ELECTRICAL SYSTEM2
LATCHES/LOCKS/LINKAGES:HOOD:LATCH1
ELECTRICAL SYSTEM:IGNITION:SWITCH1

Recent Complaints

20141215ELECTRICAL SYSTEM

POSSIBLY THE IGNITION SWITCH. BRAND NEW BATTERIES CANNOT HOLD A CHARGE. MECHANIC CANNOT FIND THE PROBLEM. *TR

Mileage: 37,000

20140314ELECTRICAL SYSTEM

WAS TRAVELING ON HIGHWAY AT 60MPH, ENGINE CUT OUT AND LOST ALL POWER. HAD TO COAST TO SHOULDER IN TRAFFIC CREATING DANGEROUS SITUATION. DIAGNOSED AS FAULTY IGNITION SWITCH. *TR

Mileage: 4,000

20140314ELECTRICAL SYSTEM:IGNITION:SWITCH

WAS TRAVELING ON HIGHWAY AT 60MPH, ENGINE CUT OUT AND LOST ALL POWER. HAD TO COAST TO SHOULDER IN TRAFFIC CREATING DANGEROUS SITUATION. DIAGNOSED AS FAULTY IGNITION SWITCH. *TR

Mileage: 4,000

20040816STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

HOOD PROP ON MY 2003 CHEVROLET SSR IS POORLY DESIGNED IN AN ALREADY BENT CONFIGURATION TO HOLD UP AN EXCEEDINGLY HEAVY HOOD. THE 2005 MODEL YEAR WILL HAVE GAS-FILLED STRUTS TO HOLD UP THE HOOD. THEIR NEEDS TO BE A RETROFIT KIT TO PUT THE GAS STRUTS ON THE 2003 AND 2004 MODELS. ACCORDING TO THE CONTRIBUTORS TO WWW.SSRFANATIC.COM AS WELL AS MYSELF, THERE HAVE BEEN INJURIES AND MANY NEAR MISSES WITH THE HOOD FALLING AND BENDING THE PROP LIKE A PRETZEL. *AK

Mileage: 2,845

20040811STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

2003 CHEVY SSR ENGINE HOOD IS EXTREMELY HEAVY (TWO OR THREE TIMES THE WEIGHT OF A NORMAL HOOD) AND CHEVROLET HAS OUTFITTED THE 2003 AND 2004 CHEVY SSR WITH A SIMPLE METAL HOOD PROP ROD TO SUPPORT THE HOOD WHEN OPEN. 1) THE HOOD IS SO HEAVY MANY OWNERS WILL NOT BE ABLE TO OR WILL STRUGGLE WITH THE OPENING OF THE HOOD. THIS CAN LEAD TO SITUATIONS WHERE THE HOOD MAY BE DROPPED ON THE PERSON TRYING TO OPEN THE HOOD WITH THE POSSIBILITY FOR SEVERE INJURY. MY WIFE CANNOT OPEN THE HOOD BY HERSELF DUE TO THE EXTREME WEIGHT OF THE HOOD. 2) THE 2003/2004 HOOD PROP IS VERY MINIMAL AND BENDS UNDER THE WEIGHT OF THE HOOD. CHEVROLET HAS DONE AWAY WITH THE HOOD PROP FOR THE 2005 CHEVY SSR AND HAS INSTALLED GAS STRUTS TO LIFT AND SUPPORT THE HOOD. THE HOOD ITSELF HAS NOT CHANGED FOR 2005, SO CHEVROLET HAS FOUND THERE IS A PROBLEM WITH THE EXISTING HOOD PROP SYSTEM. EXISTING 2003 AND 2004 CHEVY SSR TRUCKS ON THE ROAD NEED TO BE UPDATED WITH THE SAME GAS STRUTS AS THE 2005 CHEVY SSR TO AVOID POSS

Mileage: 45

20040810LATCHES/LOCKS/LINKAGES:HOOD:LATCH

THE FRONT HOOD PROP ON THE 2003 CHEVROLET SSR IS VERY INADEQUATE FOR ITS PURPOSE AND REPRESENTS A POTENTIAL DANGER - ESPECIALLY SINCE THE HOOD IS SO HEAVY.

20040810STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

I WAS CHECKING THE OIL ON MY 2003 CHEVROLET SSR. IT WAS PARKED OUTSIDE WITH THE HOOD UP AND HELD BY THE HOOD PROP ROD. A SMALL GUST OF WIND HIT THE HOOD AND SHOOK IT SLIGHTLY. I JUMPED BACK JUST TO SEE THE PROP ROD FLEXING QUITE A BIT. I HAVE ALWAYS FELT THAT THE ROD WAS NOT STRONG ENOUGH AND SINCE IT HAS A BEND IN IT SO IT CAN FIT INSIDE THE ENGINE COMPARTMENT IT JUST LOOKS WEAK. AFTER THIS I AM EXTRA CAUTIOUS WHEN WORKING UNDER THE HOOD. I FEEL THAT THE PROP ROD WAS NEVER STRONG ENOUGH. WHEN I MENTIONED THIS TO THE DEALER THEY HAD NO ANSWER. I JUST LEARNED THAT THE 2005 SSR WILL HAVE GAS STRUTS TO HOLD THE HOOD OPEN. EVIDENTLY GM MUST HAVE HAD ENOUGH COMPLAINTS TO MAKE THIS CHANGE. I WOULD LIKE THEM TO REPLACE THE PROP ROD IN ALL 2003 & 2004 SSR'S BEFORE SOME BODY DOES GET HURT. THIS HOOD IS VERY HEAVY AND COULD CAUSE SERIOUS INJURY.

Mileage: 5,105

20040810STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

WHILE STANDING NEXT TO THE HOOD THE HOOD DROPPED DOWN FROM THE OPEN POSITION. THIS COULD HAVE LED TO SERIOUS INJURY IF I HAD BEEN LEANING INTO THE ENGINE COMPARTMENT. THE HOOD PROP ON 2003 CHEVROLET SSR IS NOT SUFFICIENT TO HOLD THE WEIGHT OF THE HOOD. THE 2005 SSR'S HAVE A COMPLETELY DIFFERENT DESIGN. GM REFUSES TO ACKNOWLEDGE THE PROBLEM. I HAVE NOTIFIED MY DEALER AND HE SAYS THERE IS NO "FIX" FOR THE PROBLEM.

Mileage: 2,525

20040809STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

HOOD PROP ON 2003 CHEVROLET IS NOT SUFFICIENT TO HOLD THE WEIGHT OF THE HOOD. PROP HAS BENT AND HOOD HAS FALLEN. THE 2005 HAS A COMPLETELY DIFFERENT DESIGN. GM REFUSES TO ACKNOWLEDGE THE PROBLEM. *AK

Mileage: 1,900

20040808STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

HOOD PROP ROD IS TOO FLIMSY TO HOLD THE HEAVY HOOD UP(IN THE OPEN POSITION). MY PRO ROD COLLAPSED(BENT) WHILE MY HOOD WAS BEING HELD OPEN. FORTUNATELY I WAS NOT "UNDER THE HOOD" WHEN IT FELL OR I WOULD HAVE BEEN SERIOUSLY INJURED OR WORSE. THE HOOD IS MUCH TOO HEAVY TO BE SUPPORTED BY THE FLIMSY ROD. GM REPLACED MY BENT ROD WITH A NEW ROD OF THE SAME DESIGN. ALL 3,300 OF THE 2003 AND 10,000 0F THE 2004 CHEVROLET SSR'S HAVE THIS SAME PROP ROD SYSTEM. GM MEDIA ANNOUNCED LAST WEEK THAT ALL 2005 SSR'S WILL HAVE A NEW, IMPROVED, GAS-ASSISTED, SELF-SUPPORTING, HOOD-STRUTS RATHER THAN THE PROP RODS TO BETTER HOLD THE HOOD OPEN. SEVERAL OTHER SSR OWNERS HAVE HAD THE SAME PROBLEM THAT I HAVE, AND HAVE COMPLAINED TO GENERAL MOTORS BUT GM HAS DONE NOTHING TO SOLVE THE PROBLEM. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED BECAUSE OF THIS SAFETY DEFECT!*AK

Mileage: 2,050

20040223STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

HOOD PROP FOR THE 2003 CHEVROLET SSR IS FAR TOO WEAK AND POORLY DESIGNED. THE HOOD IS MUCH HEAVIER THAN THIS PROP (WITH ITS CURVED SHAPE TO FIT UNDER THE HOOD) IS ABLE TO TAKE. THIS HEAVY HOOD SHOULD HAVE PNEUMATIC STRUTS, NOT THIS FLIMSY, CURVED PIECE OF STEEL. ON THE WEB SITE WWW.SSRFANATIC.COM, MANY OF THE OWNERS DESCRIBE THE CLOSE CALLS THAT THEY HAVE HAD WITH THE PROP BENDING AND THE HOOD FALLING, NARROWLY MISSING A SERIOUS ACCIDENT. I PERSONALLY AM VERY CAREFUL, SINCE I KNOW THE DANGERS INVOLVED, BUT IT'S JUST A MATTER A TIME UNTIL SOMEONE ELSE GETS HURT, AND IT WON'T BE A MINOR INJURY. THE FIX TO ADD STRUTS IS SO EASY, SINCE IT APPEARS THAT GM HAD ORIGINALLY CONSIDERED INSTALLING STRUTS. (THE LOCATION FOR THE INSTALLATION IS CLEAR. IT IS A SIMPLE BOLT UP MODIFICATION.) AN ANONYMOUS POSTING ON WWW.SSRFANATIC.COM FROM A FACTORY ENGINEER INDICATED THAT GM WAS CONTEMPLATING ADDING STRUTS TO NEXT YEAR'S MODELS, BUT WAS HESITANT TO DO SO BECAUSE IT IMPLIES THAT THE PRESENT PROP

Mileage: 1,030

Compare 2003CHEVROLETSSR to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2003 CHEVROLET SSR have?
The 2003 CHEVROLET SSR has 11 NHTSA complaints, 0 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2003 CHEVROLET SSR?
The most-complained component for the 2003 CHEVROLET SSR is STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS with 7 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and LATCHES/LOCKS/LINKAGES:HOOD:LATCH.
Is the 2003 CHEVROLET SSR safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.