Total Complaints
21 filings
CHEVROLET SILVERADO EV · model year
21 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025CHEVROLETSILVERADO EV carries 21 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 5/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 SILVERADO EV is unknown or other with 6 filings, followed by electrical system (3) and forward collision avoidance: automatic emergency braking (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 57 investigation files overlapping the 2025 SILVERADO EV, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
21 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 6 |
| ELECTRICAL SYSTEM | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| VEHICLE SPEED CONTROL | 2 |
| EXTERIOR LIGHTING | 1 |
| SERVICE BRAKES | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 1 |
| POWER TRAIN | 1 |
| VISIBILITY/WIPER | 1 |
| LANE DEPARTURE: WARNING | 1 |
| LANE DEPARTURE: ASSIST | 1 |
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum S
On Star Telematics Module is failed and on backorder and no ETA according to dealership and ONSTAR. This is a safety issue as GPS is unavailable, SOS is unavailable, Cannot Locate Vehicle if lost or stolen. The company is very slow in response and this seems to be a global known issue.
On Star Telematics Module is failed and on backorder and no ETA according to dealership and ONSTAR. This is a safety issue as GPS is unavailable, SOS is unavailable, Cannot Locate Vehicle if lost or stolen. The company is very slow in response and this seems to be a global known issue.
On Star Telematics Module is failed and on backorder and no ETA according to dealership and ONSTAR. This is a safety issue as GPS is unavailable, SOS is unavailable, Cannot Locate Vehicle if lost or stolen. The company is very slow in response and this seems to be a global known issue.
July 2025 RO (mileage ~5,500): Propulsion reduced power; AC loss/no cooling; charging failure; loose weather stripping; shark fin antenna loose; brake pedal clicking on stops; OnStar connectivity loss. July 13-22 2025 (mileage ~6,000): Electrical impairments; reduced acceleration/speed; vehicle not charging; weather stripping missing/loose; shark fin coming loose; brake clicking during stopping; no OnStar connectivity. September 11-October 20 2025 RO (mileage ~8,000-10,000): Intermittent transmission warnings; unexplained gear shifts; backup camera blackouts; infotainment/cluster glitches/freezes; repeated brake pedal clicking; hypersensitive safety system (abrupt hard braking/pulling). Recent unrepaired issues (December 2025, mileage ~13,000-13,100): Intermittent transmission warning light (on for 24 hours then off); unexplained shift to reverse while in Drive (rolled backward at stop light. no gear user input here to put truck in reverse. Had to restart truck to fix.); backup camera
July 2025 RO (mileage ~5,500): Propulsion reduced power; AC loss/no cooling; charging failure; loose weather stripping; shark fin antenna loose; brake pedal clicking on stops; OnStar connectivity loss. July 13-22 2025 (mileage ~6,000): Electrical impairments; reduced acceleration/speed; vehicle not charging; weather stripping missing/loose; shark fin coming loose; brake clicking during stopping; no OnStar connectivity. September 11-October 20 2025 RO (mileage ~8,000-10,000): Intermittent transmission warnings; unexplained gear shifts; backup camera blackouts; infotainment/cluster glitches/freezes; repeated brake pedal clicking; hypersensitive safety system (abrupt hard braking/pulling). Recent unrepaired issues (December 2025, mileage ~13,000-13,100): Intermittent transmission warning light (on for 24 hours then off); unexplained shift to reverse while in Drive (rolled backward at stop light. no gear user input here to put truck in reverse. Had to restart truck to fix.); backup camera
July 2025 RO (mileage ~5,500): Propulsion reduced power; AC loss/no cooling; charging failure; loose weather stripping; shark fin antenna loose; brake pedal clicking on stops; OnStar connectivity loss. July 13-22 2025 (mileage ~6,000): Electrical impairments; reduced acceleration/speed; vehicle not charging; weather stripping missing/loose; shark fin coming loose; brake clicking during stopping; no OnStar connectivity. September 11-October 20 2025 RO (mileage ~8,000-10,000): Intermittent transmission warnings; unexplained gear shifts; backup camera blackouts; infotainment/cluster glitches/freezes; repeated brake pedal clicking; hypersensitive safety system (abrupt hard braking/pulling). Recent unrepaired issues (December 2025, mileage ~13,000-13,100): Intermittent transmission warning light (on for 24 hours then off); unexplained shift to reverse while in Drive (rolled backward at stop light. no gear user input here to put truck in reverse. Had to restart truck to fix.); backup camera
See attached document for complaint.
See attached document for complaint.
See attached document for complaint.
Navigational system is not functioning properly. On Star button remains in on position. All apps on dash will not connect to internet. Google Map cannot locate exact location of vehicle. Also phone app for the vehicle no longer communicating with the truck. Can only use key fab for minor functions. Can only use vehicle for short range driving, since long range driving plans cannot be determined.
Onstar no longer working and the Onstar Module that needs to replaced is on backorder with no time frame of getting the part. Happening to many GM vehicles with Onstar.
Onstar no longer working and the Onstar Module that needs to replaced is on backorder with no time frame of getting the part. Happening to many GM vehicles with Onstar.
Onstar no longer working and the Onstar Module that needs to replaced is on backorder with no time frame of getting the part. Happening to many GM vehicles with Onstar.
Observation: "While operating the vehicle in Reverse (R) with the One-Pedal Driving (OPD) mode enabled, the expected aggressive regenerative braking deceleration is disabled or significantly reduced compared to when driving forward in Drive (D). âSafety Concern: "This creates an unexpected driving experience where the car continues to coast/accelerate without input when the accelerator is released, requiring the driver to use the traditional friction brake pedal to stop the vehicle. This goes against the driver's established muscle memory and expectation from OPD in Drive, creating a potential safety risk, especially in tight maneuvering situations where quick, expected stopping is necessary." âSuggested Action: "Review the design choice to disable/reduce OPD-level regenerative braking in Reverse to determine if a gradual or driver-selectable level of regen braking could be safely implemented to maintain consistency with the OPD driving 'norm' and prevent unexpected coasting."
Observation: "While operating the vehicle in Reverse (R) with the One-Pedal Driving (OPD) mode enabled, the expected aggressive regenerative braking deceleration is disabled or significantly reduced compared to when driving forward in Drive (D). âSafety Concern: "This creates an unexpected driving experience where the car continues to coast/accelerate without input when the accelerator is released, requiring the driver to use the traditional friction brake pedal to stop the vehicle. This goes against the driver's established muscle memory and expectation from OPD in Drive, creating a potential safety risk, especially in tight maneuvering situations where quick, expected stopping is necessary." âSuggested Action: "Review the design choice to disable/reduce OPD-level regenerative braking in Reverse to determine if a gradual or driver-selectable level of regen braking could be safely implemented to maintain consistency with the OPD driving 'norm' and prevent unexpected coasting."
Over the past three days, my digital gauge cluster and digital entertainment center have locked up while driving. This means I have no idea how fast Iâm going no idea if my turn signals are working and no idea what percentage of charge I have left. The screen stays frozen, even after the card was turned off. I have to wait hours before the car decides to finally reset itself. I have a video I can upload if requested.
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
Fin on top of the truck covering key electrical components fell off after 3 weeks of ownership.
There are two systems that are a hazard and dangerous on the Silverado EV. The First one is the Automatic High Beams. The Auto high beams will continuously flash other drivers on the road. This can blind other drivers and possibly case a crash. The other Dangerous safety feature on the vehicle is the Automatic Emergency Braking. The AEB feature when crawling behind another vehicle in bumber to bumper traffic will randomly just slam on the brakes unnecessarily which could cause a rear end collision. When this happens, There is no need for emergency braking as I am in full control of the vehicle. It will just slam on the brakes and the vehicle will come to a complete sudden stop. I have reported the issues to the manufacturer and instead of correcting the issue, They've advised to turn the features off. This defeats the purpose of the vehicle coming with these features. General motors needs to be required to correct these deficincies with a software update.
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.